The Ivy Soho Brasserie

4.1
6321 reviews
£25 and under
Breakfast
Artworks, marble and onyx provide a relaxed, elegant backdrop for a vast, all-day British menu.
What 6321 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.3
food
4.0
service
4.3
ambience
4.0
value
Noise · Energetic
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T
Tregarvon
London
37 reviews
Dined a day ago
Overall3food4service1ambience3

We went here to finish off a lovely weekend, The restaurant and atmosphere was great, Food and wine was great. Only problem our waiter forgot to put our order in so we waited a very long time for our food, when it eventually came we were told we now couldn't order dessert. We complained so they agreed that we could. Our desserts arrived and not even halfway through we were told to hurry up as the restaurant was closing in 10 mins!! We couldn't finish and were virtually kicked out and it was their fault...!!! really not a great way to treat customers...!

SS
SarahS
London
1 review
Dined a day ago
Overall2food3service1ambience4

For many reasons we had a very disappointing experience. At every stage of the meal we had to ask for service, ask if we could order drinks, try to grab our waiter's attention to order food, ask for dessert menus, pour our own wine... My main course never arrived. The rest of our party had finished their food - I had to go and physically find our waiter to ask where my food was. It eventually arrived, luke warm and with no apology.

Yes the restaurant was busy, but it was no excuse for the poor (complete lack of) service. And unfortunately it did affect the birthday celebration we had planned for my father. My missing main course was taken off the final bill (I had to ask for that to happen), but frankly that was poor compensation.

EM
EMILYL
London
2 reviews
Dined 2 days ago
Overall3food3service3ambience4

There were several out of stock items on the menu! The waiting staff seemed to be pushed to the limits. The food that we were able to order was very nice!

SJ
SallyJ
Surrey
3 reviews
Dined 2 days ago
Overall3food3service3ambience3

Unfortunately The Ivy Soho was not up to the same standard as other Ivy Brasserie’s we’ve visited.
Although the staff were very friendly the service was poor, inattentive and not what we’ve come to expect from The Ivy e.g very slow, finished plates left on table etc. Our starters were delicious but the main course , both different, were tasteless and disappointing. Finally we were also charged for an extra bottle of wine we didn’t have.

TF
TrevorF
Bristol
1 review
Dined 2 days ago
Overall4food5service4ambience5

Very consistent in terms of food quality and ambience having been to a number of different outlets . Staff always polite and friendly . Feels like a special event . Would recommend

CE
CraigE
London
3 reviews
Dined 2 days ago
Overall4food4service3ambience4

Second time here in two weeks with different people. Service a little slower this time (different waiter) but food was lovely and ambience perfect for a catch up with friends.

OT
OpenTable Diner
Birmingham
1 review
Dined 2 days ago
Overall5food5service5ambience5

We had a breakfast booking at the Ivy and the whole experience was fabulous!

V
Valerie
London
11 reviews
Dined 2 days ago
Overall5food5service5ambience4

Great food and cocktails. Service is very good. But why do they keep the music so load . we cannot hear what the group says ( With only a group of 6 around the table)

KF
KateF
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fantastic atmosphere, food and service were fab. A very enjoyable evening.

HM
HolM
Yorkshire
2 reviews
Dined 2 days ago
Overall4food4service4ambience4

Really friendly staff and delicious food and a fun atmosphere.

RT
RichardT
Norfolk
1 review
Dined 2 days ago
Overall5food5service5ambience5

Such a fantastic meal , service was excellent just could not fault it .

JW
JamesW
London
1 review
Dined 2 days ago
Overall5food4service4ambience5

Amazing night, food was lovely but main course came out lukewarm.

I
Iona
Norfolk
1 review
Dined 2 days ago
Overall5food5service5ambience5

Absolutely wonderful staff, made us feel very welcome. We were sat outside, but were very cosy with heaters and blankets!

OT
OpenTable Diner
Yorkshire
1 review
Dined 3 days ago
Overall3food4service2ambience5

A really lovely setting but the service was very slow. They forgot one of our sides and our water.

M
Mick
London
1 review
Dined 3 days ago
Overall3food4service2ambience3

The food was very good but we were sitted at 4.30 and did not order our mains or receive bottle of red till 5.30. There was a bigger table that took our servers attention although there was some empty tables during the time we were there. Also my friend got her steak without the sauce so when it was put in place of us the server should have asked is that all? She quickly left so my friend had to wait until I got the attention of a nearby waiter to ask it still took another 10 mins for it to come in the meantime her dinner was getting cold. So service was poor really unlike the occasions I have been before.

PV
PeterV
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very enjoyable ………………………………………………………………….………………………….

OT
OpenTable Diner
Oxford
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

Outstanding service, food & ambience
Would highly recommend a visit. We will definitely be back

SH
SusanH
1 review
Dined 3 days ago
Overall5food5service4ambience5

Food and drinks were perfect, service initially a bit slow but fine after asking to be served.

DJ music a little but loud but certainly an energetic atmosphere!

SS
SonayS
London
11 reviews
Dined 3 days ago
Overall4food4service3ambience5

Beautiful surroundings- great atmosphere.

Clearly lots of new staff, and a very busy lunch service.
Most were lovely given the pressure they were under, but I don’t expect eye rolling and comments under breath when asked to take a few glasses away!
It didn’t ruin our lunch but more training definitely required when staff don’t know what a hot toddy is!

CM
CosmosMariner
Worcestershire
8 reviews
Dined 3 days ago
Overall3food3service3ambience4

I was disappointed by the attitude of most of the staff and the quality of the food. The service was very mechanical and impersonal and the food was obviously mass produced and dumped down in front of us. I will not be returning.

ZL
ZakL
Liverpool
1 review
Dined 3 days ago
Overall2food1service2ambience3

Order the yellow sole and and it was full of bones couldn’t eat a single bit of it. Then swapped for a black cod and it was Raw. Felt as if the staff didn’t want to help so overall a bad experience

C
vipCrazydane
London
174 reviews
Dined 3 days ago
Overall5food5service4ambience5

Had a lovely dinner at the Ivy Brasserie in Soho. The food was really outstanding and although I think the prices have gone up - it was still really nice. The restaurant was beautiful decorated for Christmas so got you into the real festive spirit. Staff although very busy were all very kind and helpful.

S
Standards1973
London
2 reviews
Dined 3 days ago
Overall3food4service2ambience4

Overall the food was very good and we had a good time, but the service let the overall experience down - see below;
1) it took ages to take our order including drinks (we seem to have been forgotten) and then it took ages for the drinks to arrive so we had only just got them when the starters arrived.
2) when the main courses arrived only 1 of 2 portions of veg arrived and only 1 of 3 portions of chips arrived. By the time the rest arrived we had almost finished.
3) overall we were served by 7 different waiters during the dinner which made it worse when asking for things i.e. we are missing something.
Such a shame as the food was actually very good. Items were removed from the bill but we would rather of had good service.

NA
vipNikkiA
London
31 reviews
Dined 3 days ago
Overall5food5service5ambience5

My friend and I had the best time! (We always do with the Ivy Collection). What impressed us a lot was our lovely waitress who was such a credit to you, I would say her name but I had a bottle of champagne and I can’t remember!

Well done team

P
Philip
1 review
Dined 4 days ago
Overall5food4service5ambience5

Central London near theatres so good for pre-theatre. Good all-round choice.

LH
LindaH
Norfolk
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great atmosphere. Fab food. A really nice treat and experience.

JB
JeffB
1 review
Dined 4 days ago
Overall4food4service4ambience4

My wife and I enjoyed our meal at The Ivy Soho very much. Service was good and the food was excellent. We always enjoy the general atmosphere and buzz of Soho and The Ivy certainly didn't disappoint. Very relaxed. Jeff Budd

OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall4food2service4ambience4

We were stuck in a corner of the restaurant near the back near the till
Starters were ok but main courses - blackened cod, chewy and dry, Milanese chicken burnt around the edges and so hard I thought I was going to break a tooth. Then ordered the salted sourdough which was underwhelming

B
Benji
London
1 review
Dined 4 days ago
Overall3food3service2ambience1

Service was incredibly slow and the wrong food was given to my guest.

Had to ask four members of staff for the bill, the restaurant was incredibly loud, the music volume was too high and could barely hear the friend sitting directly to my right.

OT
OpenTable Diner
Kent
2 reviews
Dined 4 days ago
Overall5food5service5ambience4

Excellent food and service - however volume of the music was somewhat loud. Just needed turning down couple of notches so that dinner conversation could be heard easily.

NM
NatalieM
1 review
Dined 4 days ago
Overall5food4service5ambience5

We book here every year ,come to London for Xmas shopping then come here for meal before train home to Liverpool, would recommend this restaurant ,staff are attentive food is always good,a lovely yearly tradition for me and my 3 daughters

NH
NandH
Oxford
25 reviews
Dined 5 days ago
Overall3food4service1ambience4

Food was great from the breakfast menu, though service was slow. When you book a table for a certain time, there is an expectation to be served shortly afterwards and to receive drinks and food soon after ordering

LG
LilyG
Yorkshire
1 review
Dined 5 days ago
Overall3food4service2ambience4

The Ivy is lovely for breakfast, a great choice for entertaining my client.
Sadly though what lets the venue down is the very slow service (something I've experienced before on multiple occasions in different locations).
The staff are friendly and polite however very slow and not very attentive.
For example, we were seated at 09:00 am, it took at least 10 minutes to be asked for our drinks order and then a further 15 minutes to receive our coffees.
Disappointing for the standards of the restaurant.

OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Very friendly waitress. Very helpful staff

OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall3food3service3ambience4

When you walk into the restaurant, the ambience is great. Great overall vibe and a good looking spot for a date. The food is just generally pretty underwhelming. I’ve eaten at an Ivy before and the food was equally ‘meh’ then, so it wasn’t a surprise. The only surprise was how poor the service was. Before we had gotten half way through our starters, we had a waiter coming over to take our plates away (without asking if we were done!). The same happened with our mains. I feel that due to the popularity, they try to push people through as fast as possible. Good venue if you want to take some instagram pictures, but there are better restaurants to eat at.

RO
RachelO
Newcastle
1 review
Dined 6 days ago
Overall5food5service5ambience5

Impeccable service from Daniel and Francesco, we were made to feel valued and welcome. The food was delicious, definitely will return on our next trip to London

DC
DebbieC
London
1 review
Dined 6 days ago
Overall1food1service4ambience4

My friends lunch ( who we were taking for her birthday) was cold. She ended up not having any lunch as it took so long we cancelled it. Our chips didn’t arrive until we had finished our meal.
2nd time I’ve had a bad experience in The Ivy !!
Our waitress was brilliant.

HF
HowardF
London
1 review
Dined 6 days ago
Overall4food4service4ambience4

We really like this chain - always good food and atmosphere. Only negatives would be it is not quite the standards pre pandemic and the Albariño was disappointing.

A
Anne
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Lovely staff, the cutest table. We loved every part of our dinner :)

S
Suba
Surrey
1 review
Dined 6 days ago
Overall5food5service5ambience5

Perfect setting, the food was brilliant and the service was exceptional. Even though the restaurant was full and extremely busy, we were never left to wait for long. Great place!

FAQs

The Ivy Soho Brasserie is rated 4.1 stars by 6321 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.