The Ivy Soho Brasserie
Decorated with artworks inspired by Soho’s music scene, as well as William Blake (Broadwick’s most famous resident), the space is made up of a restaurant, bar, private dining room and terrace with Parisian-style seating. Open seven days a week, the modern British menu will be available from dawn till dusk for local workers, residents, shoppers and visitors to enjoy. Being located in Soho, the brasserie will have a DJ spinning music every Friday and Saturday from 7pm and on weekends during brunch until close.
The Ivy Soho Brasserie’s look and feel has been created by Martin Brudnizki Design Studio and notable features include an onyx bar, bronze pendant lighting, marble floor tiles, polished parquet and a mixture of burnt orange leather and velvet banquettes and bar stools.
Steak Tartare with Laphroaig
Barrel smoked beef striploin with Tabasco dressing, cornichon, shallot, parsley, egg yolk and toasted granary
Soho Brasserie Bloody Mary
Soho Brasserie spice mix, vodka, tomato juice
Apple Tart Fine
Baked apple tart with vanilla ice cream and Calvados flambé
Stood hapless at reception for a long time while 3 staff members were distracted by data entry.
Gravy missing from food items - waiter seemed disinterested in chasing and they never arrived.
Do not recommend this IVY branch.
Ordered fish and chips, fish was good chips were disgusting, small ends in the full container, also cold. Looked like the dregs from a full days frying. Absolutely awful, very very disappointed, expected better from the Ivy, we will think twice before coming again. Service from waitress was good no complaints there .
Lovely staff, beautiful venue, great food & service
Service was very slow and food was average for the price. disappointed with our visit, had better food in the smaller soho restaurants
We were served by Elliot, we believe that was his name, we received such immaculate service. He was very attentive, food was amazing, all very quick, but we didn’t feel rushed to leave. Would highly recommended over and over again. Elliot is an asset to the ivy. 10/10 service from him.
I’ve been to a few different ivys and I just prefer the ivy Chelsea garden or the one in Canary Wharf
The Food and staff were amazing but the service was exceptionally slow.
This is not a restaurant you come to if you want a speedy or quick lunch. It took over 20 mins to get the bill, however, the staff were extremely friendly and the food was gorgeous.
Outstanding service and food. A truly wonderful experience.
Booking here because of the high tea service. Was seated right away, ordered afternoon tea, server left and 10 minutes later manager came back saying they did not do high tea on the weekend.
Manager left without an apology or pointing out where that was listed. I would have booked elsewhere if that was the case. Manage cane back saying, ok we will do it.
Server no whee to be found.
Tea services arrived, it was great. No server came back for 30 minutes until I said something to hostess. At this point 1 hour into service abs still no order.
Manager came abs said there was confusion and our order was on hold.
1.5 hours we actually got our entree. 25 minutes after finishing entree the bill arrived. The original server never came back and no manager.
Food good but service horrible.
Terrible, terrible service.
The Ivy Soho has lost its magic, poorly run & much better places nearby.
Took my family for breakfast for my daughter’s birthday. The food was ok but the service was appalling we had to wait ages to be served - the whole experience was not what I was expecting
We have waited over 40 minutes for our dishes and didn’t get them.
When we asked the waitress about it she said she will check several times and eventually that it takes more time because we didn’t order starters.
After requesting to cancel the dishes 45 minutes after we ordered them and almost a hour after we sat down we left with no compensation and no food.
Unfortunately, it was quite a poor evening.
There had clearly been a booking mix up. We were held up getting seated and then 5 minutes in we had to be moved.
We ordered a round of gin cocktails, the fruit on one was mouldy.
The starters came, the food was absolutely beautiful but we had to wait over an hour for our main.
The restaurant was busy and there were a fair few parties in. It was clear that it was a bad evening for the staff, and that they were struggling. Unfortunately a combination of the above put a cloud over what would have been a great evening.
We would have ordered dessert as the food was wonderful, but we didn't want to wait. The staff were apologetic at the end of the evening and waived the service charge, which was a reasonable gesture.
Tables Too tightly packed outside and very noisy from the traffic, shame as food was really nice. Service was rushed and cocktails and pre starters came after wine and starters.
The waiters didn't seem to have any clue where people's orders were going and were wandering around a little aimless so when our food came it wasn't very warm! We waited 35 minutes for our first drink - drinks were very nice so wait was worth it but would've been nice if it had been a little quicker as we only had the table for an hour and a half, so didn't give us much time to order once we eventually got the attention of the waiter! Staff were very friendly but didn't seem to know what they were doing :( ambience was lovely though, very pretty place!
Nice setting and food options, let down by very inattentive and forgetful service. We struggled to get any attention and couldn’t get a second round of drinks for our meal. Requested a birthday candle with the booking which never came until repeatedly reminded. We were missing cutlery after the starter which was not replaced with the main until we got up and asked. Staff never asked how things were or if we would like anything further, just placed the food and went in an instant without a word.
Our zuchinni fritters and chips were soggy and undercooked which was a shame.
Food delicious. Staff very smart, polite and professional.
The food and staff were lovely but it took a little while to get served as it was extremely busy and they were possibly under staffed.
We returned after a great dining experience back in May. The food was still great but the service was not up to the usual standard unfortunately. It appeared that there was only one person serving many tables and just couldn’t keep up. We spent a very long time waiting to order and plates never cleared or desserts offered by the time we left. I hope it was just a staffing issue on that day…
Terrible service and food was very poor one meal arrived 20mins after all others and that was a salad
Good quality was terrible
Very poor service from the start, messed up food order, late with drinks, attitude from waitress, food was average at best.
I will not be going back for some time !
Good experience, food and service was great. The resturant is very open so can be quite noisy.
We had a booking for 15.45 initial service by waiter was great. However afterwards we were not offered more drinks or desserts. By 17.30 we asked a waitress for the dessert menu. 10 minutes later she came to start clearing our table and I asked again. She said, in a moment, she was working.
So we did not order a dessert and were disappointed as we wanted to but felt uncomfortable. I complained to initial waiter who said he would speak with her. However this did cloud our dining experience for my mums 60th birthday.
Starters and main meal were lovely.
Awful. It's not cheap, so if you're looking for a place to go to celebrate a special occasion, find somewhere else and avoid disappointment. Unless of course you like rude, arrogant, dismissive staff and dry, over-cooked food that feels like it's been sitting around in the kitchen under one of those heat lamp things for ages.
The horribly wilted, tired-looking watercress masquerading as garnish on the side of my plate pretty much summed it all up. No one at the Ivy Brasserie Soho cares about the customer.
I had booked The Ivy for my sister's 60th birthday, and I have been to other branches of The Ivy restaurants and never have been disappointed with the amazing attention to service and food quality but on this occasion I have not been more upset and disappointed with service and food. We ordered cocktails and expected them to arrive before our Cream tea but our pot of tea arrived first with only one cup and saucer, then arrived our cocktails, followed by our scones and jam but no clotted cream. The scones were so small but warm, we had asked our waiter for the cream but it didn't arrive, but by now our tea was getting cold as well as our scones. Then we ask a waitress for our cream and more sugar but she didn't understand our request and sent yet another waiter to clarify our request due to her lack of understanding simple English. The waiter brought the sugar not the clotted cream, he explained that another waiter would bring the cream which by then I had to explain yet again our scones and tea are now getting cold. At which point I would have expected him to change both, but he didn't but finally brought the cream. I was also expecting the restaurant to acknowledge my sister's birthday which they didn't even though at the time of booking you ask for additional information.
There were 3 in our party, celebrating a 40th birthday. The table was tiny and there was just about room for our plates and one set of glasses. We were very close to the next table of four who had a lovely size space, as did other parties of 3 or 4.
We did not comment about the size of the table at the time as the place was packed so they wouldn't have been able to put us anywhere else, and also I didn't want to make an issue about it as it would have effected our celebrating, however, in hindsight I think I should have mentioned it as I had booked it many weeks in advance, but felt actually like we had just turned up and that they had squeezed us in!
It was was busy, and the service was not up to their normal standard - slow to react to ordering our initial drinks, our wine glasses were not filled up, we had to do that, the attention to detail was missing.
The table was not ready for us to go straight to even though we arrived at the allotted time.
I have been to this branch of The Ivy many times, and in fact will be revisiting in a few weeks time with a party of 8, so will hope that everything is much better, but if not, I will definitely feel that I should raise any issues.
I would say this visit was disappointing except for my guests which was fun, however, it felt uncomfortable, and even conversations were between our table and the next table as we were so close.
The noise level was too loud and we could not hear one another even though the group was only 5.
The waiter took the food order incorrectly and one person had to wait whilst we ate and her dish was prepared.
The same waiter failed to offer a reduction for his ordering mistake, failed to be able to divide the bill by four, created an argument about 20p and to be honest spoilt a special occasion. The overall experience was sadly soured by his inability to perform key parts of his role and indicates a failure of training in what was expected to be an excellent experience. The dining time was also too short and again I believe the same waiter could have handled the communication of that better.
We had a really unfortunate experience. I don’t think we will be back.
Food fantastic. Wine and drinks arrived after main course- not ideal! Music too loud to talk, came out with sore throat. Staff friendly
Food was absolutely excellent but was a little disappointed with the service.
Once seated it took 25minutes to order a drink so ordered all the food when ordering the drinks.
Then the mains came out before the plates had been taken for the starters as the main came out too quickly !
Having said that we’ve been before and did not have this problem and will come again hoping not to have this problem.
Great venue, lovely food and atmosphere. I would whole heartedly recommend for a girls day out or special meal. Only small criticism was that we weren’t offered drinks once seated, I had to ask a waiter to take an order after 20mins of being sat. Totally made up for this small thing with fabulous service there after and great food. We will definitely return.
Terrible slow service and food below average. I’m a regular customer at the Ivy Canary Wharf and always been been super happy there. But this place is anything like it.
Me and my friend came and ate breakfast here. Both of our meals were amazing, great service, good prices.
Wonderful Food terrible service. All four tables surrounding us complained about the terrible service. Shameful for such a great restaurant
This is a very noisy restaurant; the acoustic bounces off the walls and I found it very hard to hear what my dining companion was saying. There are service issues too; it takes a long time to get a drink from the bar and our waiter sadly knocked over a bottle and wine, all of which landed on my friend and then we had to be quite assertive when the bill came to get it removed from the bill!
The staff here also have a habit of removing plates as soon as you've finished a course, even if the other diners are still eating, which I find rather rude.
In and out in 30 minutes £100 lighter.
Went for my birthday meal and it was a bad experience from start to finish. It took ages for our drinks to arrive and when they did, the waiter spilled half of it on me. I got no apology or no replacement drink. The food took ages to arrive and when it did, it was glorified microwave food. No one checked on us or asked us if we wanted more drinks or water.
Always a fun place to go, our waiter was so helpful and friendly even though they were under a lot of pressure as it was so busy.
Positives: the staff was very attentive and friendly. The decor is fascinating and the menu looks very inviting.
Negatives: I'm a fan of The Ivy and I've been to a few of them which is why I confidently booked it for a work dinner. This time I ended up a little disappointed. Our food lacked in taste and didn't look or taste fresh. I ordered the chicken milanese which, in other Ivy's is a decent portion. Here the portion was half what I expected and quite chewy, and the chips tasted like leftover chips. My colleagues weren't impressed with their plates either.
In terms of the atmosphere, we booked a 5:45pm table and half way through our dinner the DJ turned the music way up which made it impossible to hear each other. Such a shame because this place has the potential to be considerably superior to lots high end restaurants.
I hope my feedback is constructive and gets to the right people.
Food was average
Service was strange and unfriendly
The Ivy Soho Brasserie is rated 4.2 stars by 5845 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.