The Ivy St Albans Brasserie

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1. KI

   KIttyT

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food2service1ambience1

   If you arrive on time for a table at a premium restaurant and it is not ready, it’s not OK for the drinks you order at the bar to arrive at the same time as the starter. If you order a rare steak at a premium restaurant- you expect a rare steak not a well done one. A premium priced restaurant with the menu of a local pub and the service and noise level to match. I’ll be choosing my local chain pub next time- cheaper and actually good at what it does. The overworked staff did their best.

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2. TP

   TrudiP

   Hertfordshire

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   overall3food2service2ambience1

   The restaurant has very poor acoustics and we could not hear each other. It is always difficult when the main key allergens (gluten, dairy and nuts) are not just noted on the menu and you have to use an app, it makes the process very cumbersome, especially when the app did not include the specials. The food was quite average for the cost and the service not amazing for the 12.5% automatically added surcharge. The birthday cake was a lovely gesture and appreciated by the birthday boy.

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3. LE

   LeanneE

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food1service1ambience3

   We have been to the Ivy St Albans numerous times service and food has been amazing. Our bread arrived half way through our starter even though we asked for it to come before We couldn’t even see our waiter considering we were the only table in his area at this point It took over an our to receive more water We ordered 2 wines and 3 wines arrived Our truffle chips were so burnt and crispy we couldn’t eat them The veal which is new to the menu was so over cooked and chewy We actually had 6 empty glasses sat on our 3 seater table for around 1.5 hours we had to then ask for them to be taken We wiped access food off of our table ourselves It took over 20 mins for out ‘waiter’ to bring our dessert menu. It was honestly terrible. Yes they made our desserts complimentary and the bread, but it wasn’t about the money. It was just terrible couldn’t wait to get out.

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4. S

   Sarah

   Shropshire

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   overall2food1service2ambience4

   Took a long time to get served, 1 hour 45 from arrival to main meal. Veal was shockingly bad and sent back but then too late to reorder. Wrong drink also served. Felt like they had lots of new staff who did not know what they were doing. Not recommended.

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5. JJ

   JoJo

   Dorset

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Went for our first anniversary and it was amazing. It was my boyfriend’s first time and he said one of the best experiences! Thank you

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6. AM

   AlisonM

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food2service3ambience3

   Disappointed with the menu and the quality of some of the food. Not sure I will return.

   Report
7. DW

   DebbeW

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service5ambience5

   Really enjoyed our evening, food and service extremely good. Would recommend.

   Report
8. M

   Maddie1987

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food3service4ambience4

   On arrival we was greeted at the front desk with politeness. The staff was very attentive and welcoming. The food was nice, adequate for the price we paid. Would go back again.

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9. S

   Steve123

   London

   1 review

   vip
   1.0

   1 review

   Dined 4 days ago

   overall1food2service1ambience2

   Terrible from start to finish. Didn't get any of our order right. Didn't fulfil any requests. Food came out staggered and went to the wrong table. Had to chase for drinks etc several times. Just a disaster. Hugely overpriced for terrible service and experience.

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10. SO

    SandraO

    London

    20 reviews

    vip
    5.0

    20 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    Fantastic meal, House red and white are good value. I had the prawn and monkfish curry which was delicious can’t recommend the Ivy enough xx

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11. PS

    PS2014

    London

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food3service1ambience4

    Overall ok, not what I have come to expect from the Ivy. Food was generally good, but brought down by poor steaks, and sub par service. Given the wrong menus, only rectified after 30 mins and without apologies. Service very slow - unsure if this is because of insufficient staff Rib eyes were poorly cooked - ordered medium rare but inconsistently cooked, fat not rendered enough, and some parts were medium well. I provided feedback to the waiter to pass on to the manager, but no acknowledgement from management. I would have expected at least an apology. Starters and desserts were good, which salvaged the overall meal.

    Report
12. PR

    PhilRS

    London

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service3ambience5

    Really lovely warm welcome on arrival , birthday acknowledgment and seated quickly. Service not overly attentive , no drinks order for 5/10mins. Wine glasses cleared after food order taken without being asked if wine was wanted after our aperitif. Staff friendly just not attentive enough. Had to order wine which sadly came half way through our main course. Overall a nice experience , lovely decor ! Not a patch on main restaurant or club at which I am a member. Acknowledgment of membership would of been nice too

    Report
13. HR

    HilaryR

    London

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    One of the best meals I’ve eaten in a very long time! The service was impeccable, the ambience really attractive and it was great to be offered such a varied menu.

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14. n

    nigeld

    Hertfordshire

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience4

    Love food, great service ,defo recommend for Brunch

    Report
15. AH

    AlanH

    Hertfordshire

    5 reviews

    vip
    2.0

    5 reviews

    Dined 5 days ago

    overall2food2service1ambience3

    Poor service from start to finish. A restaurant thatncannot cope being busy.

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16. HD

    HelenD

    London

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Outstanding food and service. Great atmosphere. Perfect for a celebration dinner

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17. I

    Indybindy

    London

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Staff were very welcoming, excellent service and some back ground music which was really nice for a change. Portions a good size as well.

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18. m

    miker

    London

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service4ambience3

    Not very inspiring menu. Good cooking and attentive waiters

    Report
19. JS

    JaneS

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service2ambience5

    Excellent food and surroundings, service could have been better although staff very friendly.

    Report
20. L

    Lindylu

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food4service5ambience5

    Excellent choice of food and beautifully cooked. Staff were very friendly and helpful. Great setting.

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21. HL

    HayleyL

    Bedfordshire

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Had an amazing lunch here with my friend. The staff were so attentive and the food was outstanding. Well done to all staff. Will definitely be back!

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22. KC

    KathC

    Buckinghamshire

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food4service5ambience5

    Great welcome on arrival Excellent service Food good but pancakes were colder than expected

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23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food3service5ambience4

    Service was really good. It was a fun atmosphere especially for a Friday night. But the burger disappointed us a lot. The patty was dry. The brioche tasted burnt and didn’t seem fresh.

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24. SB

    SonjaB

    Hertfordshire

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food4service1ambience2

    Really poor service from staff. Not sure if we were out the way too much but definitely shortage of staff at the end of restaurant. Shame as food was nice

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25. KG

    KieranG

    London

    11 reviews

    5.0

    11 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    The food was as you would expect — delivered perfection - aesthetically and taste —- all capped with fantastic service —- a thoroughly enjoyable evening

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26. K

    Kach

    Hertfordshire

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Fantastic food and the most delightful waitress called Sheila, she is an asset to the Ivy in St Albans

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27. M

    Marc

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food4service4ambience1

    Our table was located far too close to the bar where it was noisy. Unfortunately the group on the table next to us were very noisy and we simply couldn’t have a conversation. The Staff area was directly behind us too so there was continuous movement of staff coming and going. Food and service were good but we left Disappointed and unlikely to return which considering we were out celebrating my partners birthday was not the feeling we wanted to leave with.

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28. KA

    KirstyA

    Hertfordshire

    3 reviews

    3.0

    3 reviews

    Dined 7 days ago

    overall3food5service3ambience3

    I was there on a Thursday evening and was very busy. Unfortunately this meant the service was incredibly slow to start with. Very noisy with poor acoustics. Servers were very nice and as attentive as could be expected given how busy. Food was delicious.

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29. OT

    OpenTable Diner

    Bedfordshire

    6 reviews

    4.0

    6 reviews

    Dined 7 days ago

    overall4food3service5ambience4

    We came for my daughters 21st and had a lovely waitress who looked after us, Tia was excellent and made us feel very welcome and was very attentive only downside was the steak was quite bland and we waited a long time for drinks as they didn’t seem to have enough staff on at the bar but generally very good evening and can’t fault the service

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30. S

    Swail

    Hertfordshire

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    overall4food5service3ambience4

    Booked for a Thursday afternoon at 3 - still pleasantly busy and had a nice atmosphere. Had the champagne tea for three of us - me my friend and my daughter who is 19. The server wanted to see her id to which she had no problem with - however he didn’t ask her for it just started awkwardly smiling at her leaving her understandably very confused. He was not friendly very cold and not at all helpful - grunted when my daughter asked for green tea with her scone. Food isn’t cheap and I think the clientele think they are something that they aren’t - we went to celebrate my daughter finding some exams and honestly the server ruined it! Did not make her feel welcome

    Report
31. S

    Serg

    London

    3 reviews

    3.0

    3 reviews

    Dined 7 days ago

    overall3food2service3ambience1

    Noisy and overcrowded

    Report
32. OT

    OpenTable Diner

    London

    1 review

    vip
    1.0

    1 review

    Dined on 22 June 2022

    overall1food1service5ambience5

    The steak was sad and grey

    Report
33. AF

    AndreaF

    East Sussex

    3 reviews

    5.0

    3 reviews

    Dined on 21 June 2022

    overall5food5service5ambience5

    We had an excellent lunch in celebration of my husband’s birthday. The venue is attractive, the food was all delicious and the service first class. I would definitely recommend.

    Report
34. n

    none

    Hertfordshire

    1 review

    3.0

    1 review

    Dined on 21 June 2022

    overall3food5service5ambience5

    Great menu, delicious fresh food and good service. One drawback was that we were rung up the previous day to confirm our reservation and the number given was a call centre that took nearly 40 minute to get through to. I later found an email request to confirm but we are not phone zombies so did not see it before.

    Report
35. HP

    HayleyP

    Hertfordshire

    2 reviews

    5.0

    2 reviews

    Dined on 20 June 2022

    overall5food5service5ambience4

    Felt like we were on holiday. Warmly greeted on arrival and wished Happy Anniversary and given veggie/vegan menus as told them our dietary request when booking. loved the artwork and décor. Food was beautifully presented and very tasty. Lovely touch at end of meal to receive a yummy celebration dessert for our special occasion. Lots of yummy choices and will definitely be back to sample so more yummy food.

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36. VG

    VictoriaG

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    Absolutely lovely meal out for Fathers Day. Beautifully decorated, great food and service. I felt the prices to be quite steep so we skipped a course otherwise it would have been far to expensive with two children.

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37. TP

    TraceyP

    Hertfordshire

    6 reviews

    5.0

    6 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    Father’s Day

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38. JK

    JulieK

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food3service5ambience2

    We were sat at a table for two right by the staff area for bills and cutlery. It was not a relaxing place to sit. The staff were all lovely. The food was fine but not special.

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39. S

    Shortcake

    London

    3 reviews

    5.0

    3 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    Excellent venue and we were very well looked after

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40. E

    Eleri

    London

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service5ambience5

    A lovely afternoon with a wonderful host. Thanks for a wonderful afternoon

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