The Ivy St. Helen’s Square

Name: The Ivy St. Helen’s Square
Address: 2 St. Helen's Square, York, ENG, United Kingdom, YO1 8QP
Telephone: 01904 403888
Price range: £26 to £40
Rating: 4.6

4.6

11392 Reviews

£26 to £40

Contemporary British

Top tags:

The Ivy St. Helen's Square is located on the eponymous square in the heart of York and will serve all-encompassing, contemporary British menus.

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No. of diners

2 people

DateTime

5 Dec 2023

19:00

Booked 170 times today

Experiences are available.

Private dining

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View details

Additional information

Dining style
Casual Elegant
Price
£26 to £40
Cuisines
Contemporary British, British, Breakfast
Hours of Operation
Mon–Thu 08:30–22:30 Fri, Sat 08:30–23:00 Sun 08:30–22:00
Phone number
01904 403888
Website
https://theivyyork.com/
Payment Options
AMEX, Mastercard, Visa
Dress Code
Smart Casual
Executive Chef
Sean Burbidge
Private party facilities
Within easy reach of the city’s most iconic sites, including York Minster and the National Railway Museum, our restaurant offers a luxurious haven for tourists and locals alike. We also have an elegant private dining room for special celebrations and big-occasion dining.
Private party contact
The Events Team: 020 3727 6548

Location
2 St. Helen's Square, York, ENG YO1 8QP
Area
York
Parking Details
NCP Car Park,Tanner Row, George Hudson Street, York, YO1 6JL (7 min walk from the car park)Piccadilly Yard Car Park, York, YO1 9NX (8 min walk from the car park)
Public Transit
York train station, Station Rd, York YO24 1AB (9 min walk from the station)
Additional
Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Experiences

Daytime Festive Set Menu
20 Nov 2023 - 3 Jan 2024
** Tables of 7 + must book the Festive Menu. The menu is priced at £50 for two courses or £55 for three-courses. Immerse yourself in the enchantment of Christmas with our Festive Set Menu, crafted to capture the magic of the season. Dine from our two or three-course menu and delight in our show-stopping festive dishes, selection of fine wines and seasonal cocktails.
Evening Festive Set Menu
20 Nov 2023 - 3 Jan 2024
** Tables of 7 + must book the Festive Menu. The menu is priced at £55 per person. Immerse yourself in the enchantment of Christmas with our Festive Set Menu, crafted to capture the magic of the season. Dine from our three-course menu and delight in our show-stopping festive dishes, selection of fine wines and seasonal cocktails.
Festive Breakfast Set Menu
14 Nov 2023 - 3 Jan 2024
The perfect way to start your day. Elevate your morning with our Breakfast Festive Set Menu, crafted to capture the magic of the season. Discover a selection of smoothies and breakfast classics, available for £16.95 per person.

What 11,392 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6

4.6 based on recent ratings

4.5Food
4.6Service
4.6Ambience
4.2Value

Noise • Moderate

Loved For

Yorkshire
Most Booked
North Yorkshire
Great for brunch
North Yorkshire
Great for creative cocktails
North Yorkshire
Good for special occasions
North Yorkshire
Most Booked

11,393 Reviews

OT
OpenTable Diner
Yorkshire
1 review
5.0
1 review
Dined 1 day ago
overall5food5service5ambience5
We had a wonderful experience at The Ivy York. All the staff were lovely, the food was fabulous and the General Manager Mark made us all feel more than welcome - what an amazing place!! Thank you
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CW
ChrissieW
Newcastle
7 reviews
5.0
7 reviews
Dined 2 days ago
overall5food5service5ambience5
A beautiful experience from the moment you walk through the door, everyone is so friendly and welcoming. The food was delicious and the cocktails hit the spot . Well worth a visit.
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MC
MichelleC
Lincolnshire
2 reviews
5.0
2 reviews
Dined 2 days ago
overall5food5service5ambience5
Never had a bad meal yet. Great service. The staff are always very friendly.
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OT
OpenTable Diner
Cambridge
2 reviews
3.0
2 reviews
Dined 2 days ago
overall3food5service3ambience4
The evening was somewhat spoilt by our waiter mixing up our order resulting in one of our sweets being two complimentary mince pies rather than the sweet we ordered. Made worse by trying to charge us for coffees which were included within the set menu cost. Disappointing so had the service charge removed. We’ve dined here before and it’s always been excellent which is why I chose here for my wife’s birthday treat.
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GH
GillianH
Cheshire
2 reviews
5.0
2 reviews
Dined 2 days ago
overall5food5service5ambience5
Beautiful afternoon tea, great service even though it was busy.
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D
Diggers
Cheshire
3 reviews
5.0
3 reviews
Dined 2 days ago
overall5food5service5ambience5
A lovely afternoon tea with great service and a lovely atmosphere
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C
Cheesy
Yorkshire
5 reviews
3.0
5 reviews
Dined 2 days ago
overall3food2service3ambience4
The lady who served us had great warmth and a natural way with her. The soufflé starter was a lacking in flavour; the blue cheese wasn’t pungent. The wine hadn’t been poured or delivered to the table pre starters, I did ask the female food runner where it was and she replied ‘ I don’t know’ in a flippant manner to which I replied ‘Excuse me’ sh did reply I’ll find out after this. Over all the food was good apart from the fish and chips, the batter became soggy - this is because it was placed on the plate straight away and wasn’t pleasant at all to eat. Sea bass comes in two fillets however only one on the plate. After our lovely waiter must have taken a break we then had to start asking for the dessert and would have had desert wines and coffees, we sat down at 14.15 and was still there at 17.00 so we had to leave. Wasn’t our best experience.
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OT
OpenTable Diner
Newcastle
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
Amazing experience with fantastic service. They even brought us a happy anniversary dessert which was so personal, we loved it.
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OT
OpenTable Diner
London
1 review
4.0
1 review
Dined 2 days ago
overall4food5service5ambience5
Lovely venue with great decor and ambiance. Service excellent Main courses came before we had finished some nibbles we ordered but apologies made and a complimentary round of drinks given. Food and drinks delicious but slightly on the pricey side for what you get.
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CM
ClaireM
Yorkshire
11 reviews
5.0
11 reviews
Dined 2 days ago
overall5food4service4ambience4
Had a lovely meal, my side order of vegetables were slightly over cooked, I feel for the cost this was a little disappointing. Very nice to have a complimentary birthday sweet treat.
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OT
OpenTable Diner
Yorkshire
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience4
Excellent food, very efficient and courteous staff
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OT
OpenTable Diner
Yorkshire
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
Gorgeous interior and fabulous food, the added little birthday surprise just finished off our dining experience perfectly. Thank you!
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A
Anon
Yorkshire
2 reviews
5.0
2 reviews
Dined 2 days ago
overall5food5service5ambience5
Excellent service and excellent food. We were really well looked after and the staff were brilliant. Only minor point is that decaf tea was not on the menu - which was a surprise!
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KG
KellyG
Yorkshire
8 reviews
5.0
8 reviews
Dined 2 days ago
overall5food5service5ambience5
Mitchell our waiter was first class . Food was gorgeous
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MB
MartynB
Yorkshire
2 reviews
vip
5.0
2 reviews
Dined 2 days ago
overall5food5service5ambience5
Great welcome, very friendly staff, good quick service and great food.
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OT
OpenTable Diner
Yorkshire
1 review
5.0
1 review
Dined 2 days ago
overall5food5service5ambience5
Excellent service and quality food. A real treat. Thankyou for looking after us, see you again soon.
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JP
JayP
London
5 reviews
2.0
5 reviews
Dined 2 days ago
overall2food2service2ambience3
I asked for an omelette from the breakfast menu. I said I didn’t want it runny but well done. It arrived burnt. So I explained I just didn’t want the egg runny but fully cooked through: they took it back but and returned with another burnt omelette. No one returned to check it was ok. I am vegetarian so asked for cheese and onion instead of cheese and ham: there was no cheese in it all from what I could see or taste. I ate around the edges of it and left. Really poor service and I was surprised at this as expected to be much better for the price and for its reputation.
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OT
OpenTable Diner
Manchester
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Delicious food and excellent service! It snowed as we walked to the restaurant which added to the festive atmosphere
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OT
OpenTable Diner
Dublin
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Amazing food, lovely atmosphere and great service.
Is this helpful?
SM
SharonM
London
2 reviews
4.0
2 reviews
Dined 3 days ago
overall4food4service3ambience4
Lovely place & food /drinks were quite expensive really ! sNice feeling about the place lovely decor. Staff were friendly and tried to be attentive but presumably due to how busy they were, there was quite a long wait in between starter and main course.
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OT
OpenTable Diner
Yorkshire
1 review
3.0
1 review
Dined 3 days ago
overall3food3service2ambience2
We have dined at the ivy several times in the past and at various locations. We had booked a table well in advance and we were disappointed in where we were sat. It felt like we were on the main thoroughfare for the waiting staff. I was slightly underwhelmed with the food, we ate off the Christmas menu and the starters were nice but the goose and turkey shepherds pie wasn’t to the standard in taste or value . We had one lovely young man who came to our table several time who was very nice and accommodating. However once we paid and asked for our coats another waiter pointed over to the coat stand and told us they were over there which was disappointing and actually a little rude. It was though a nice touch when an extra cracker was given to one of our party not eating from the. Christmas menu. This is a mixed review and we feel this is appropriate for our experience
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A
Annemariecalvertleeds197
Yorkshire
2 reviews
4.0
2 reviews
Dined 3 days ago
overall4food4service4ambience5
Got two of the steaks cooked wrong but knocked it off the bill So happy with this
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DK
DeborahK
Norfolk/Suffolk
8 reviews
3.0
8 reviews
Dined 3 days ago
overall3food4service4ambience3
Our table was not ready for our booked time of 15:30. took until 15:45 to sit down. Bar area packed. Very loud. Looked like the place had been overbooked. Fortunately food & service at table were as good as ever, but nowhere near as good as usual.
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OT
OpenTable Diner
Yorkshire
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience4
Festive menu was fabulous and didn’t disappoint. Service was fantastic. Loo was so gorgeous it is worth a mention! Just very Christmassy but just a touch loud that we felt we had to almost shout at each other - but that didn’t spoil a thing - it was amazing!
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P
Pipcakes
Yorkshire
17 reviews
5.0
17 reviews
Dined 3 days ago
overall5food5service5ambience5
Another perfect lunch, it was a cold day & the restaurant was warm & welcoming, Nicky on reception always makes us so welcome, nothing ever an issue. The food & service was spot on, made our festive shopping day perfect, thank you the Ivy York.
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HA
HelenA
Newcastle
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Brilliant staff, Excellent Cocktails, aAmazing food An absolute gem.
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OT
OpenTable Diner
Yorkshire
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Great food in an amazing city . Excellent service will return .
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JM
JackieM
Yorkshire
2 reviews
5.0
2 reviews
Dined 3 days ago
overall5food3service3ambience5
Food sides order wrong & waiter argued we’d ordered wrong even though read out order as written, back during ordering. Otherwise very good food we got excellent.
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AC
AmandaC
Yorkshire
2 reviews
5.0
2 reviews
Dined 3 days ago
overall5food5service5ambience5
This is our second time dining here. I am very pleased with the service and attention to detail. My family and I will be returning soon.
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TB
TastyBud
London
3 reviews
3.0
3 reviews
Dined 3 days ago
overall3food1service4ambience5
4 of us visited for breakfast and saturday morning.i think overall it was a 6 out of 10. I had full english and a cappacino. Not to be over critical but at £15.95 plus the coffee its wasnt good Start with the coffee wasnt hot. My toast was cold 2 small stripes of smokey bacon.hashbrowns are not potatoes rostis ,a quarter slice of mushroom ,but the 2 poached eggs were very good. I think for what I was expecting a premium breakfast was shocking But staff were nice and restaurant it's very nice.just the food was nowhere for the price and I wish I had complained but didn't want to spoil my date any further
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OT
OpenTable Diner
London
1 review
2.0
1 review
Dined 3 days ago
overall2food2service1ambience2
First arrived couldn’t find us on list, then after 10 mi utex found out reservation. My partner got the wrong smoothie that he ordered, so had to be changed. we ordered our breakfast and also ordered toast which was supposed to come first but did not turn up until half way through our breakfast. The toast was cold and never came either preserves so had to ask again and wait another 10 minutes. Although my pancakes were lovely it was not the best experience at The Ivy so will not return again
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DS
DianneS
Yorkshire
2 reviews
4.0
2 reviews
Dined 3 days ago
overall4food4service3ambience4
Very full and busy restaurant so service slow and not attentive A couple of mistakes made with our order Food great except who wants cress over everything ( including muesli?
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OT
OpenTable Diner
County Durham
1 review
1.0
1 review
Dined 3 days ago
overall1food2service1ambience1
Booked so far in advance , called a few days to confirm .. special occasion .. yes … taken to the back of the restaurant .. side table against a wall near the till … no ambience .. no plush seating … not enough room to eat comfortably .. rude waitress…. I’d rather eat holly than come back to the ivy … bitterly disappointed 😞
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GT
GillianT
Yorkshire
2 reviews
5.0
2 reviews
Dined 4 days ago
overall5food5service5ambience5
Great time can’t wait to return
Is this helpful?
KJ
KateJ
Yorkshire
2 reviews
2.0
2 reviews
Dined 4 days ago
overall2food3service2ambience2
Really poor service and food. Won’t be returning. Had to ask numerous times for water or wine top ups
Is this helpful?
AS
AdrianS
Yorkshire
9 reviews
4.0
9 reviews
Dined 4 days ago
overall4food4service4ambience4
Lovely venue for a birthday treat. Good service but dismayed about the service charge. I’d much rather have the choice of tipping.
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OT
OpenTable Diner
Yorkshire
2 reviews
4.0
2 reviews
Dined 4 days ago
overall4food4service4ambience4
We liked it very much but we think it is noisy enough without loud music playing in the background.
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OT
OpenTable Diner
Yorkshire
1 review
1.0
1 review
Dined 4 days ago
overall1food1service5ambience3
The most disappointing meal from start to finish Requested a window table which we didn’t get. The scallops were over cooked The Turbot came out cold Both portions of the blackened cod were over cooked The only redeeming factor was our waitress I think the chef on fish needs retraining
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OT
OpenTable Diner
London
1 review
3.0
1 review
Dined 4 days ago
overall3food4service4ambience3
Overpriced and underwhelming if I'm honest. We did not want the Christmas menu so the choice was OK but not wow. So we went for the steak. It was good but not amazing. It was very busy as you can imagine. The staff and service was amazing though.
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G
Gillypops
Yorkshire
6 reviews
5.0
6 reviews
Dined 4 days ago
overall5food5service5ambience5
Such a wonderful day. Food and service fantastic. Would highly recommend
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FAQs

The Ivy St. Helen’s Square is rated 4.6 stars by 11392 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

No. of diners

2 people

DateTime

5 Dec 2023

19:00

Booked 170 times today

Experiences are available.

Google Map for The Ivy St. Helen’s Square

2 St. Helen's Square, York, ENG YO1 8QP

Additional information

Area
York
Hours of Operation
Mon–Thu 08:30–22:30 Fri, Sat 08:30–23:00 Sun 08:30–22:00
Price
£26 to £40
Cuisines
Contemporary British, British, Breakfast
Dining style
Casual Elegant
Dress Code
Smart Casual
Parking Details
NCP Car Park,Tanner Row, George Hudson Street, York, YO1 6JL (7 min walk from the car park)Piccadilly Yard Car Park, York, YO1 9NX (8 min walk from the car park)
Public Transit
York train station, Station Rd, York YO24 1AB (9 min walk from the station)
Payment Options
AMEX, Mastercard, Visa
Executive Chef
Sean Burbidge
Additional
Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Website
https://theivyyork.com/
Phone number
01904 403888
Private party facilities
Within easy reach of the city’s most iconic sites, including York Minster and the National Railway Museum, our restaurant offers a luxurious haven for tourists and locals alike. We also have an elegant private dining room for special celebrations and big-occasion dining.
Private party contact
The Events Team: 020 3727 6548

The Ivy St. Helen’s Square

Make a booking

Private dining

Additional information

Experiences

Daytime Festive Set Menu

Evening Festive Set Menu

Festive Breakfast Set Menu

Menu

What 11,392 people are saying

Overall ratings and reviews

Loved For

FAQs

How is The Ivy St. Helen’s Square restaurant rated?

Is The Ivy St. Helen’s Square currently accepting bookings?

Make a booking

Additional information