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The Ivy St. Helen’s Square, York, ENG

The Ivy St. Helen’s Square

4.6
4.6
11392 Reviews
£26 to £40
Contemporary British
The Ivy St. Helen's Square is located on the eponymous square in the heart of York and will serve all-encompassing, contemporary British menus.

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2 people

19:00


Booked 170 times today
Experiences are available.
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, British, Breakfast
  • Hours of Operation
    Mon–Thu 08:30–22:30 Fri, Sat 08:30–23:00 Sun 08:30–22:00
  • Phone number
    01904 403888
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Executive Chef
    Sean Burbidge
  • Private party facilities
    Within easy reach of the city’s most iconic sites, including York Minster and the National Railway Museum, our restaurant offers a luxurious haven for tourists and locals alike. We also have an elegant private dining room for special celebrations and big-occasion dining.
  • Private party contact
    The Events Team: 020 3727 6548
  • Area
    York
  • Parking Details
    NCP Car Park,Tanner Row, George Hudson Street, York, YO1 6JL (7 min walk from the car park)Piccadilly Yard Car Park, York, YO1 9NX (8 min walk from the car park)
  • Public Transit
    York train station, Station Rd, York YO24 1AB (9 min walk from the station)
  • Additional
    Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Daytime Festive Set Menu

    20 Nov 2023 - 3 Jan 2024
    ** Tables of 7 + must book the Festive Menu. The menu is priced at £50 for two courses or £55 for three-courses. Immerse yourself in the enchantment of Christmas with our Festive Set Menu, crafted to capture the magic of the season. Dine from our two or three-course menu and delight in our show-stopping festive dishes, selection of fine wines and seasonal cocktails.
    Daytime Festive Set Menu photo
  • Evening Festive Set Menu

    20 Nov 2023 - 3 Jan 2024
    ** Tables of 7 + must book the Festive Menu. The menu is priced at £55 per person. Immerse yourself in the enchantment of Christmas with our Festive Set Menu, crafted to capture the magic of the season. Dine from our three-course menu and delight in our show-stopping festive dishes, selection of fine wines and seasonal cocktails.
    Evening Festive Set Menu photo
  • Festive Breakfast Set Menu

    14 Nov 2023 - 3 Jan 2024
    The perfect way to start your day. Elevate your morning with our Breakfast Festive Set Menu, crafted to capture the magic of the season. Discover a selection of smoothies and breakfast classics, available for £16.95 per person.
    Festive Breakfast Set Menu photo

What 11,392 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Yorkshire

    Most Booked

  • North Yorkshire

    Great for brunch

  • North Yorkshire

    Great for creative cocktails

  • North Yorkshire

    Good for special occasions

  • North Yorkshire

    Most Booked

11,393 Reviews
  1. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5
    We had a wonderful experience at The Ivy York. All the staff were lovely, the food was fabulous and the General Manager Mark made us all feel more than welcome - what an amazing place!! Thank you

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  2. ChrissieW

    Newcastle

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    A beautiful experience from the moment you walk through the door, everyone is so friendly and welcoming. The food was delicious and the cocktails hit the spot . Well worth a visit.

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  3. MichelleC

    Lincolnshire

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Never had a bad meal yet. Great service. The staff are always very friendly.

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  4. OpenTable Diner

    Cambridge

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    overall3food5service3ambience4
    The evening was somewhat spoilt by our waiter mixing up our order resulting in one of our sweets being two complimentary mince pies rather than the sweet we ordered. Made worse by trying to charge us for coffees which were included within the set menu cost. Disappointing so had the service charge removed. We’ve dined here before and it’s always been excellent which is why I chose here for my wife’s birthday treat.

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  5. GillianH

    Cheshire

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Beautiful afternoon tea, great service even though it was busy.

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  6. Diggers

    Cheshire

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    A lovely afternoon tea with great service and a lovely atmosphere

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  7. Cheesy

    Yorkshire

    5 reviews

    3.0

    5 reviews

    Dined 2 days ago

    overall3food2service3ambience4
    The lady who served us had great warmth and a natural way with her. The soufflé starter was a lacking in flavour; the blue cheese wasn’t pungent. The wine hadn’t been poured or delivered to the table pre starters, I did ask the female food runner where it was and she replied ‘ I don’t know’ in a flippant manner to which I replied ‘Excuse me’ sh did reply I’ll find out after this. Over all the food was good apart from the fish and chips, the batter became soggy - this is because it was placed on the plate straight away and wasn’t pleasant at all to eat. Sea bass comes in two fillets however only one on the plate. After our lovely waiter must have taken a break we then had to start asking for the dessert and would have had desert wines and coffees, we sat down at 14.15 and was still there at 17.00 so we had to leave. Wasn’t our best experience.

    Is this helpful?

  8. OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Amazing experience with fantastic service. They even brought us a happy anniversary dessert which was so personal, we loved it.

    Is this helpful?

  9. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service5ambience5
    Lovely venue with great decor and ambiance. Service excellent Main courses came before we had finished some nibbles we ordered but apologies made and a complimentary round of drinks given. Food and drinks delicious but slightly on the pricey side for what you get.

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  10. ClaireM

    Yorkshire

    11 reviews

    5.0

    11 reviews

    Dined 2 days ago

    overall5food4service4ambience4
    Had a lovely meal, my side order of vegetables were slightly over cooked, I feel for the cost this was a little disappointing. Very nice to have a complimentary birthday sweet treat.

    Is this helpful?

  11. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience4
    Excellent food, very efficient and courteous staff

    Is this helpful?

  12. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Gorgeous interior and fabulous food, the added little birthday surprise just finished off our dining experience perfectly. Thank you!

    Is this helpful?

  13. Anon

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Excellent service and excellent food. We were really well looked after and the staff were brilliant. Only minor point is that decaf tea was not on the menu - which was a surprise!

    Is this helpful?

  14. KellyG

    Yorkshire

    8 reviews

    5.0

    8 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Mitchell our waiter was first class . Food was gorgeous

    Is this helpful?

  15. MartynB

    Yorkshire

    2 reviews

    vip
    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Great welcome, very friendly staff, good quick service and great food.

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  16. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Excellent service and quality food. A real treat. Thankyou for looking after us, see you again soon.

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  17. JayP

    London

    5 reviews

    2.0

    5 reviews

    Dined 2 days ago

    overall2food2service2ambience3
    I asked for an omelette from the breakfast menu. I said I didn’t want it runny but well done. It arrived burnt. So I explained I just didn’t want the egg runny but fully cooked through: they took it back but and returned with another burnt omelette. No one returned to check it was ok. I am vegetarian so asked for cheese and onion instead of cheese and ham: there was no cheese in it all from what I could see or taste. I ate around the edges of it and left. Really poor service and I was surprised at this as expected to be much better for the price and for its reputation.

    Is this helpful?

  18. OpenTable Diner

    Manchester

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Delicious food and excellent service! It snowed as we walked to the restaurant which added to the festive atmosphere

    Is this helpful?

  19. OpenTable Diner

    Dublin

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Amazing food, lovely atmosphere and great service.

    Is this helpful?

  20. SharonM

    London

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    overall4food4service3ambience4
    Lovely place & food /drinks were quite expensive really ! sNice feeling about the place lovely decor. Staff were friendly and tried to be attentive but presumably due to how busy they were, there was quite a long wait in between starter and main course.

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  21. OpenTable Diner

    Yorkshire

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food3service2ambience2
    We have dined at the ivy several times in the past and at various locations. We had booked a table well in advance and we were disappointed in where we were sat. It felt like we were on the main thoroughfare for the waiting staff. I was slightly underwhelmed with the food, we ate off the Christmas menu and the starters were nice but the goose and turkey shepherds pie wasn’t to the standard in taste or value . We had one lovely young man who came to our table several time who was very nice and accommodating. However once we paid and asked for our coats another waiter pointed over to the coat stand and told us they were over there which was disappointing and actually a little rude. It was though a nice touch when an extra cracker was given to one of our party not eating from the. Christmas menu. This is a mixed review and we feel this is appropriate for our experience

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  22. Annemariecalvertleeds197

    Yorkshire

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    overall4food4service4ambience5
    Got two of the steaks cooked wrong but knocked it off the bill So happy with this

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  23. DeborahK

    Norfolk/Suffolk

    8 reviews

    3.0

    8 reviews

    Dined 3 days ago

    overall3food4service4ambience3
    Our table was not ready for our booked time of 15:30. took until 15:45 to sit down. Bar area packed. Very loud. Looked like the place had been overbooked. Fortunately food & service at table were as good as ever, but nowhere near as good as usual.

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  24. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience4
    Festive menu was fabulous and didn’t disappoint. Service was fantastic. Loo was so gorgeous it is worth a mention! Just very Christmassy but just a touch loud that we felt we had to almost shout at each other - but that didn’t spoil a thing - it was amazing!

    Is this helpful?

  25. Pipcakes

    Yorkshire

    17 reviews

    5.0

    17 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Another perfect lunch, it was a cold day & the restaurant was warm & welcoming, Nicky on reception always makes us so welcome, nothing ever an issue. The food & service was spot on, made our festive shopping day perfect, thank you the Ivy York.

    Is this helpful?

  26. HelenA

    Newcastle

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Brilliant staff, Excellent Cocktails, aAmazing food An absolute gem.

    Is this helpful?

  27. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Great food in an amazing city . Excellent service will return .

    Is this helpful?

  28. JackieM

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food3service3ambience5
    Food sides order wrong & waiter argued we’d ordered wrong even though read out order as written, back during ordering. Otherwise very good food we got excellent.

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  29. AmandaC

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    This is our second time dining here. I am very pleased with the service and attention to detail. My family and I will be returning soon.

    Is this helpful?

  30. TastyBud

    London

    3 reviews

    3.0

    3 reviews

    Dined 3 days ago

    overall3food1service4ambience5
    4 of us visited for breakfast and saturday morning.i think overall it was a 6 out of 10. I had full english and a cappacino. Not to be over critical but at £15.95 plus the coffee its wasnt good Start with the coffee wasnt hot. My toast was cold 2 small stripes of smokey bacon.hashbrowns are not potatoes rostis ,a quarter slice of mushroom ,but the 2 poached eggs were very good. I think for what I was expecting a premium breakfast was shocking But staff were nice and restaurant it's very nice.just the food was nowhere for the price and I wish I had complained but didn't want to spoil my date any further

    Is this helpful?

  31. OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined 3 days ago

    overall2food2service1ambience2
    First arrived couldn’t find us on list, then after 10 mi utex found out reservation. My partner got the wrong smoothie that he ordered, so had to be changed. we ordered our breakfast and also ordered toast which was supposed to come first but did not turn up until half way through our breakfast. The toast was cold and never came either preserves so had to ask again and wait another 10 minutes. Although my pancakes were lovely it was not the best experience at The Ivy so will not return again

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  32. DianneS

    Yorkshire

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    overall4food4service3ambience4
    Very full and busy restaurant so service slow and not attentive A couple of mistakes made with our order Food great except who wants cress over everything ( including muesli?

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  33. OpenTable Diner

    County Durham

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food2service1ambience1
    Booked so far in advance , called a few days to confirm .. special occasion .. yes … taken to the back of the restaurant .. side table against a wall near the till … no ambience .. no plush seating … not enough room to eat comfortably .. rude waitress…. I’d rather eat holly than come back to the ivy … bitterly disappointed 😞

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  34. GillianT

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Great time can’t wait to return

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  35. KateJ

    Yorkshire

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    overall2food3service2ambience2
    Really poor service and food. Won’t be returning. Had to ask numerous times for water or wine top ups

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  36. AdrianS

    Yorkshire

    9 reviews

    4.0

    9 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    Lovely venue for a birthday treat. Good service but dismayed about the service charge. I’d much rather have the choice of tipping.

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  37. OpenTable Diner

    Yorkshire

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    overall4food4service4ambience4
    We liked it very much but we think it is noisy enough without loud music playing in the background.

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  38. OpenTable Diner

    Yorkshire

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service5ambience3
    The most disappointing meal from start to finish Requested a window table which we didn’t get. The scallops were over cooked The Turbot came out cold Both portions of the blackened cod were over cooked The only redeeming factor was our waitress I think the chef on fish needs retraining

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  39. OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food4service4ambience3
    Overpriced and underwhelming if I'm honest. We did not want the Christmas menu so the choice was OK but not wow. So we went for the steak. It was good but not amazing. It was very busy as you can imagine. The staff and service was amazing though.

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  40. Gillypops

    Yorkshire

    6 reviews

    5.0

    6 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Such a wonderful day. Food and service fantastic. Would highly recommend

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FAQs

The Ivy St. Helen’s Square is rated 4.6 stars by 11392 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 170 times today
Experiences are available.
Google Map for The Ivy St. Helen’s Square

2 St. Helen's Square, York, ENG YO1 8QP

Additional information

  • Area
    York
  • Hours of Operation
    Mon–Thu 08:30–22:30 Fri, Sat 08:30–23:00 Sun 08:30–22:00
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, British, Breakfast
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    NCP Car Park,Tanner Row, George Hudson Street, York, YO1 6JL (7 min walk from the car park)Piccadilly Yard Car Park, York, YO1 9NX (8 min walk from the car park)
  • Public Transit
    York train station, Station Rd, York YO24 1AB (9 min walk from the station)
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Sean Burbidge
  • Additional
    Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    01904 403888
  • Private party facilities
    Within easy reach of the city’s most iconic sites, including York Minster and the National Railway Museum, our restaurant offers a luxurious haven for tourists and locals alike. We also have an elegant private dining room for special celebrations and big-occasion dining.
  • Private party contact
    The Events Team: 020 3727 6548
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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