The Ivy St. Helen’s Square
Excellent as always.
We were only offered the main menu and had to request a copy of the set menu. Apparently this was because they only serve this from 12. Our table was booked for 12.
The waitress was very polite. My friend a burger which was over cooked and I ordered the chicken which was okay but in my opinion was not worth the price charged neither did I expect to pay £5.70 for a small fresh orange with a splash of lemonade. This was not priced on the drinks menu and in my opinion the price is disgraceful.
My friend complained about the food and was offered a free dessert. We were given a refund for the burger and they were very apologetic however I would not eat here again. For what was supposed to be a special occasion it was very disappointing. I am happy to pay high end prices for quality food but This was not the case. 🤨
Great food on the whole. The sauce on the bombe desert was too cool to dissolve the bombe which detracted from what was otherwise a very good meal.
Really nice night, staff really good and food good. Expensive but we expected that
Excellent food & service, good choice of cocktails & wine.
We had a lovely time at the Ivy. The staff where great and very helpful. Great food.
- Amex card was dropped upon payment
- there was a working lady sat opposite us
- steak was over cooked
- tomato ketchup took too long to arrive
- a plastic straw was knocked from our drink
- coats were not collected upon arrival - COVID IS NOT A VALID EXCUSE
Lovely waitress - very knowledgeable about the dishes on the menu, so patient and friendly. Beautifully prepared food. Fish cake, filet of salmon, monkfish and prawn curry were delicious as were the truffle arancini and zucchini fritti. The Ivy serves up not only wonderful food but also a wonderful and memorable dining experience.
Wouldn’t recommend, very overpriced, poor service, felt rushed and pressured. Had £14.56 added automatically as a service charge totally not worth that. Had steak it was pretty bang average and quite fatty for a sirloin. Went to Piccolino the night before which was so much better and cheaper with brilliant service.
Lovely for a special occasion good food good staff.
The chocolate bomb is a must for any chocoholic it’s amazing
This is the place to eat in York. The food, service and ambiance are outstanding and I would strongly recommend it for either Lunch or Dinner.
Couldn’t fault a single thing. Tuna starter - perfect. Fillet steak - perfect. Service - brilliant.
The food was really nice as was the service. Would recommend!
A very pleasant experience, great service and food.
Food very yummy although service of food was very quick (too quick). Would have been nice to enjoy ambience more. Went on a Sunday and restaurant was generally quiet.
Lovely meal and surprise birthday treat given to my daughter. Problem with one dish was dealt with and taken off the bill. Excellent service
Amazing as usual. It’s our Sunday spot for brunch.
A lovely meal as always. We felt safe at all times and the team are great.
Felt very rushed, even taking into consideration the 10pm curfew, they are said to allow you 1.30 per table.
However they served our main course within 10 mins of ordering so we were still eating our starter.
We were there for just under45mins including starter, main & dessert.
Food was nice but not amazing.
We really enjoyed our evening at the Ivy, From our greeting and being shown to our table,
Our waitress went out of her way bringing the vegetarian menu and her recommendation we’re valued
The food came and was excellent including the wine. The hole staff were dressed smart and the restaurant set out in a relaxing atmosphere. We would like to thank all at the Ivy and wish you all the best in the times to come
Sandra and Barry
Delicious as Always. The Bloody Marys are the best we have ever tried
Great food. Friendly service, great cocktails. Nice environment, fast service and would go again.
Lovely food, drinks and service, could not fault. We were sat upstairs. Would have prefers downstairs, guess should have said at time of booking. Like I requested a window position but never received.
Completely overpriced. Wouldn’t have minded if the food was a third of the price and would have been fine for pub food but definitely expected better.
The food and ambience was superb. Sally the drinks orders were all over the place. Nearly every drinks order was wrong and moreover not once did a waiter/waitress apologise. Overall a good visit but not great.
Love the decor. Always feel special and cosy. Staff are friendly
Fantastic. Five stars across the board. A wonderful way to spend a Saturday afternoon.
Excellent attentive service and the food was perfect too. Well done York Ivy !!
I dined with friends to celebrate my husbands 70th birthday in The Ivy in Harrogate on the 8th October and I could not have been more disappointed with the level of service .
I waited until returning home before letting the Ivy Harrogate know as not to detract from the occasion. The reception staff said they would ask a manager to call me and I’m still waiting. Little disappointing as we are frequent diners .
Saturday was a delight in The Ivy York .
Excellent Lunch at The Ivy, beautiful well cooked food, tasted delicous!!
Absolutely outstanding as always. Couldn’t have asked for anything more. Wow! We love this place. Staff were superb and made our afternoon so special xxx
The whole experience was first class.
I was greeted warmly by front of house staff who offered a large table than I required for dining alone - I opted to wait at the bar until a suitable smaller table was free (whilst waiting I enjoyed a delicious negroni aperitif)
The serving staff who looked after me were very professional - explaining the menu specials.
The food served for both courses was delicious - compliments to the Kitchen.
The ambience was warm and friendly.
I will certainly return when next visiting York.
The food was amazing the service was fantastic the restaurant has a face scanner to detect for your temp at the door the place has a great ambience inside
We were warmly welcomed on entry and made to feel safe. Beautifully set out, fabulous food and service. Made extra special with the birthday treat for my daughter. Thank you.
Excellent service as always. Covid protected, we saw regular cleaning after every table vacated, tables distanced etc.. food and drinks great as ever during this difficult time.
Very civilised and enjoyable experience and we would visit again and recommend to others. Wel spaced and temerature taken on arrival plus hand gel on table.
Great service, friendly staff, food came out extremely quickly, it was my Birthday so they even brought me a mini cake out with a candle nice touch!
A good central position in York. We had no complaints with the food. The wine could have done to have been better chilled when brought to the table. A wine bucket helped to chill to the desired temperature.
The Ivy St. Helen’s Square is rated 4.6 stars by 4374 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.