The Ivy St. Helen’s Square

4.5
2442 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
British
Top tags:
  • Special Occasions
  • Good for Birthdays
  • Lunch
Relaxed yet sophisticated all-day dining in the historic city of York. Open seven days a week offering all-day dining to local businesses, residents and visitors alike, The Ivy St. Helen’s Square, York is located on the eponymous square in the heart of York and will serve all-encompassing, contemporary British menus for breakfast, weekend brunch, lunch, afternoon tea, and dinner.
What 2442 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
JM
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Super lunch with lovely friends. Fabulous and attentive service (but left us to chat, rather than bothering us all the time)!
Only minus point was the unfortunate food stains on our waiters clothes...think it had been a rocky service earlier!

Report
Helpful
CW
London
1 review
Dined 2 days ago
Overall 4food 4service 4ambience 4

Food was good - and had the shepherds pie which tasted fantastic but do have to say that the portion was rather on the smaller side

Report
Helpful
b
London
4 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

I always have a great evening at the Ivy York as the food and atmosphere is fabulous!

Report
Helpful
HR
Yorkshire
1 review
Dined 3 days ago
Overall 5food 5service 3ambience 5

We love the Ivy in York and have been several times as it is our favourite place.
We had a lovely champagne afternoon tea, we were a little disappointed with the service in having to use the same knife and fork for everything (cutting up sandwiches and then slicing open scones) and the jam was a little on the skimpy side, but the ambience and copious amounts of tea served in beautiful silver pots compensated.... be careful of the discretionary service charge.... out of all the branches though York is our favourite - we are trying London Bridge Ivy soon..

Report
Helpful
RL
1 review
Dined 3 days ago
Overall 4food 5service 5ambience 4

Friendly greeting on arrival. Staff were attentive without being pushy and service was exemplary. Plenty of food choices and a range of prices. Enjoyed the experience and would happily do it again...... except for the toilets. Gents were ok as far as I could see, but according to my wife, one of the three ladies toilets was not working. Two toilets for ladies on a busy day wouldn't be sufficient. Also, the fact that they aren't signposted (several people had to ask) and are up a double flight of stairs is not good, particularly for someone like my wife who is somewhat disabled. Other than that an overall good experience

Report
Helpful
DH
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Great service, nice wines, we had the calamari to start and the lobster pasta for mains both delicious, we had a great night at the Ivy

Report
Helpful
DT
Yorkshire
1 review
Dined 5 days ago
Overall 3food 3service 3ambience 4

Expected better for the cost. I wouldn’t recommend the vegan afternoon tea.

Report
Helpful
RC
Yorkshire
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Me and the ladies of my family came as a treat and had afternoon tea for 6! Food was fantastic and delicious, the service was very attentive and nothing was too much trouble despite it being a very busy Saturday afternoon! Will definitely be back and highly recommend The Ivy!!

Report
Helpful
JH
County Durham
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Excellent food and service, staff were very attentive and helpful.

Report
Helpful
LR
Yorkshire
1 review
Dined 5 days ago
Overall 4food 4service 5ambience 5

Welcomed on arrival. Hostesses very attentive. Great decor.

Report
Helpful
AB
Yorkshire
5 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Very enjoyable - first time our friends had been , they were very impressed

Report
Helpful
F
Manchester
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Visited the Ivy on York for breakfast . Excellent food and great service throughout dining in the restaurant.

Report
Helpful
S
Yorkshire
1 review
Dined 5 days ago
Overall 3food 3service 4ambience 4

My wife really liked hers, my burger was an ok burger. The bread and olives were very good.

The guy who served our table was tentative but with a 12.5% service charge added it’s the least he could be. For the cost I was expecting to be wowed, but this didn’t for me.

Report
Helpful
MG
Northampton
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Food Delicious - Service wonderful - highly recommend

Report
Helpful
E
Yorkshire
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

An excellent family birthday Saturday brunch, good atmosphere and service. Recommended.

Report
Helpful
MB
1 review
Dined 6 days ago
Overall 1food 1service 1ambience 1

It was the most disappointing experience I have ever had, the customer service and management are inept, the waitress was rude and the sandwiches were stale. I have never experienced such poor customer service in my life or such poor quality of food, for an establishment which is supposed to be famed for it's afternoon tea. You'd be better of getting a supermarket prepacked sandwich.

Report
Helpful
OT
Yorkshire
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Great window table

Report
Helpful
TC
Yorkshire
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Wonderful food, excellent discreet service and value for money

Report
Helpful
JW
Newcastle
2 reviews
Dined 7 days ago
Overall 3food 4service 3ambience 5

Good atmosphere. Food was lovely although we had to ask to see the set menu. House wine wasn't great. The waitress also filled us up with out asking. I didn't really want more than one glass.

Report
Helpful
RS
Yorkshire
1 review
Dined 7 days ago
Overall 2food 3service 2ambience 2

I booked a specific table with 2 weeks notice for a friends birthday. When we arrived two ladies were sat at the table I had requested and I pointed this out and they told me they had been their for 2 hours. The staff would not disturb them to vacate the table despite the fact they were just finishing coffee. On previous occasions we have been told to vacate a table by a certain time when someone had booked a table. We had advised at the time of booking this was for a birthday lunch, but I had to prompt the waitress to acknowledge my friends birthday.
Overall a very disappointing visit and experience.

Report
Helpful
TM
Manchester
1 review
Dined 7 days ago
Overall 4food 4service 4ambience 4

Really nice environment and good food and wine. Staff efficient and friendly

Report
Helpful
JL
Yorkshire
1 review
Dined 7 days ago
Overall 4food 4service 5ambience 5

My only point is that of the 5 poached eggs that we had, they were ALL hard boiled, no a runny egg in sight. Other than that, the birthday celebration at the IVY was lovely.

Report
Helpful
LD
1 review
Dined on 11 July 2019
Overall 5food 5service 5ambience 5

This was my first time visiting The Ivy, and for my first 21st birthday celebration it was perfect. Myself and my friends had a wonderful time, the staff were friendly and couldn’t have treated us any better.

Report
Helpful
s
London
1 review
Dined on 10 July 2019
Overall 5food 5service 5ambience 5

Great service, fabulous desserts and loads of delicious Gluten Free choices.

Report
Helpful
JN
Kent
1 review
Dined on 9 July 2019
Overall 5food 5service 5ambience 5

We had such a wonderful evening. Staff so friendly nothing was to much trouble. Food was fabulous. A truly lovely evening.

Report
Helpful
S
1 review
Dined on 9 July 2019
Overall 3food 3service 2ambience 4

I had booked the afternoon tea for 3 as a 50 th birthday present.
Unfortunately I felt we didn’t get enough jam and cream for the scones and no extra hot water or tea.
We also didn’t get a separate plate for the sweet items.
I asked for extra jam,cream and tea but it took a while to catch the waitress ‘ eye

Report
Helpful
KH
Yorkshire
2 reviews
Dined on 9 July 2019
Overall 4food 4service 3ambience 4

The service wasn’t fantastic - we were celebrating special birthdays and had to fill our own wine and water. We had to ask for attention which I didn’t feel was as the previous visits I have had. A little disappointed.

Report
Helpful
RK
1 review
Dined on 9 July 2019
Overall 5food 5service 5ambience 5

Special occasion, wedding anniversary, usual friendly welcome and equally friendly staff.Glass of Prosecco to savour, whilst enthusing over menu choices.
Quality of cuisine, presentation, service and, atmosphere made this yet another memorable event.
Can recall the venue for our first anniversary and now, the fifty- ninth, but those in between, are “slightly hazy”.

Report
Helpful
OT
London
3 reviews
Dined on 7 July 2019
Overall 5food 5service 5ambience 5

Fantastic food, the waitress was so lovely & helpful, nice atmosphere

Report
Helpful
HF
1 review
Dined on 7 July 2019
Overall 5food 5service 5ambience 5

We decided to dine earlier than our original booking time and asked if that was possible . The staff said it was no problem and showed us straight to a nice table by the window . The service was excellent and the lobster and asparagus gratin divine !

Report
Helpful
DB
1 review
Dined on 7 July 2019
Overall 5food 5service 5ambience 5

Saturday 1:30pm table was lovely for my mums 60th birthday meal after a trip on the hire boats on the river Ouse. We will be back very soon

Report
Helpful
KH
1 review
Dined on 7 July 2019
Overall 5food 4service 5ambience 5

Lovely atmosphere and staff. Nothing was too much trouble. We were there for quite a while - family catch up - but we were not rushed to leave.

Report
Helpful
OT
1 review
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

The food was exceptional. The staff are excellent, very attentive , would highly recommend The Ivy, York.

Report
Helpful
OT
London
1 review
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Excellent service and food

Report
Helpful
P
1 review
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Great atmosphere, great service, amazing food. Didn't feel rushed and thoroughly enjoyable experience

Report
Helpful
L
Newcastle
1 review
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Amazing food, lovely atmosphere and service. Good value for money.

Report
Helpful
YM
New York Area
2 reviews
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Absolutely beautiful !
Had lunch with my mum on a Saturday afternoon and despite every table being occupied the service was fantastic!

Brilliant menu with vegan options. My mum loved her chocolate bombe Wimbledon themed dessert!

Report
Helpful
B
Yorkshire
4 reviews
Dined on 6 July 2019
Overall 5food 4service 5ambience 5

Had a great breakfast service was great and it was a lovely restaurant. Only issue coffee cd have been hotter and toast nearly burnt and cold but overall everything else was great. Will definitely be back.

Report
Helpful
RG
Yorkshire
3 reviews
Dined on 6 July 2019
Overall 4food 4service 4ambience 4

Post birthday breakfast , lovely experience we booked through open table which was really easy . Given a table near the window great for people watching . Great eggs Benedict we asked for bacon rather than pork which was no problem. Now looking forward to a return visit

Report
Helpful
LH
1 review
Dined on 6 July 2019
Overall 5food 4service 5ambience 5

The best eggs Benedict ever however the tea was weak even with a second bag added... It was a shame because the rest was egg cellent we will be back

Report
Helpful
1
2
3
62