The Ivy St. Helen’s Square

4.4
1878 reviews
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£26 to £40
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British
Top tags:
  • Special Occasions
  • Good for Birthdays
  • Good for a Date
Relaxed yet sophisticated all-day dining in the historic city of York. Open seven days a week offering all-day dining to local businesses, residents and visitors alike, The Ivy St. Helen’s Square, York is located on the eponymous square in the heart of York and will serve all-encompassing, contemporary British menus for breakfast, weekend brunch, lunch, afternoon tea, and dinner.
What 1878 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.1
value
Noise · Moderate
92% of people would recommend it to a friend
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OT
Yorkshire
1 review
Dined a day ago
Overall 5food 5service 5ambience 5

Lovely Valentine’s Day meal, our waitress, Christina I believe, provided excellent service (even when I ordered the wrong wine)

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OT
Yorkshire
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Valentine’s Day afternoon tea

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S
London
1 review
Dined 3 days ago
Overall 4food 5service 3ambience 5

Everything was great but let down by very slow service. All staff were charming but we were constantly having to look to attract their attention to order, get bill, pay etc.

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JR
Yorkshire
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Excellent service. Greta options for gluten free. Fantastic visit. Would certainly recommend

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C
Yorkshire
1 review
Dined 3 days ago
Overall 3food 1service 3ambience 3

We had a bad meal at Xmas but gave them benefit of doubt this week but it was awful yet again plus they had run out of their signature ivy burger!!

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GB
Yorkshire
1 review
Dined 3 days ago
Overall 5food 5service 3ambience 3

We did not know what to expect. It was lovely. I personally don’t like sitting in the middle of a room which this table of 6 was. I felt like I was in Piccadilly Circus as people constantly walked round us. It’s not the place for a quiet meal. Food was simply outstanding and service good.

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TF
Yorkshire
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Service was top drawer, food excellent and not over-priced. We will be back.

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L
Yorkshire
11 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great meal with clients, service very good.

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BW
Yorkshire
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great atmosphere, very lovely staff and a really interesting and tasty menu. Id highly recommend it

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d
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Absolutely amazing dining experience. Food was devine. Beautiful setting. Atmosphere perfect. Facilities excellent. Staff attentive and pleasant. Would go again and recommend to everyone!

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AD
Yorkshire
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Great service, staff genuinely friendly and helpful. Food amazing. Atmosphere perfect. We went at a quieter time so don’t know how busy it gets and if that would impact on anything.

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J
Yorkshire
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

We enjoyed a lovely meal in a beautiful setting. Our party ranged in age from 12 to 72 and everyone felt relaxed. The food was delicious and the service was efficient and unobtrusive. Particularly liked the special touch of a "Happy Anniversary" tart for my parents-in-law who were celebrating!

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RP
Yorkshire
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Absolutely loved this place. Staff were friendly and efficient. Food was delicious :) will definitely return.

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MB
Yorkshire
1 review
Dined 6 days ago
Overall 2food 2service 4ambience 5

Bread and olives to start with, bread was fine but 5 olives on the plate! Fillet steak for main which had to be sent back due to overcooking. Couple next to us sent their steaks back 3 times then walked out. When steak arrived again for me it was cooked well but wasn’t seasoned at all and tasteless. Truffle fries were very average. Red wine and rosemary sauce tasteless. Pudding was very nice! £11 service charge was outrageous.

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JN
Yorkshire
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 4

Fantastic place - great friendly service. Food beautiful. Thank you very much for making my husband's birthday so special.

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LG
London
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Exceptional service from Jonny, food and champagne lovely. A great evening.

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PC
Yorkshire
1 review
Dined 6 days ago
Overall 1food 1service 4ambience 3

I base this review on value for money and the afternoon tea's were certainly not that. I understand that is what afternoon tea is about but two tiny cumber sandwiches and two even smaller salmon bites for the savory was not what i was expecting. The sweets were a couple of tiny doughnuts, a tiny mouse and 4 small scones. Along with a pot of tea and a small glass of champagne we were charged over £51. I immediately asked them to take the service charge off which they did not ask if we were happy to pay.
Never again will i visit an Ivy. I believe there is a place next door which is much better value but with the same quality.

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RW
London
2 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

We regularly visit the Ivy and have always enjoyed a good meal. The staff are always very friendly and really do get to know the regular guests which is apprecaited. On our recent visit it was my husband’s birthday and we had an upstairs table with a lovely view over Lendall. Great room and meal. Well recommended.

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LJ
London
5 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

The staff were all so professional and yet so warm and friendly. The food was delicious and the ambiance perfect.

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OT
London
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

It was wonderful to have a brunch during weekend with the excellent atmosphere. Although the food was a bit expensive but the food and the environment worth it.

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OT
Newcastle
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

Lovely birthday breakfast treat for my wife. Fabulous food, attentive service and very nice ambience. This is our third visit and we will definitely be back. Highly recommended.

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SG
Yorkshire
1 review
Dined on 8 February 2019
Overall 3food 3service 3ambience 4

We recently visited the ivy in Leeds which was an amazing experience so booked for the ivy York and found the service was not as good we was offered to go to the bar after our meal to have a drink when we got to the bar there was nowhere to sit so ended up paying the bill stood up in the restaurant which we found very unprofessional.

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SC
Yorkshire
1 review
Dined on 8 February 2019
Overall 3food 2service 3ambience 3

Food a little bland and left feeling hungry.
The service was good and restaurant was really clean, but based on the food and value for money I wouldn’t go back

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F
Yorkshire
1 review
Dined on 8 February 2019
Overall 5food 5service 5ambience 5

The only slight annoyance was the small entrance lobby door arrangement which meant it was limited for standing space whilst waiting for coats. Not good

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SL
Yorkshire
1 review
Dined on 8 February 2019
Overall 5food 5service 5ambience 5

Lunch with my sister and my niece. Fabulous setting. Like a 1930s Hemingway novel. Food glorious and way too much choice. Busy but still calm and relaxing with wonderful waiter service. Will recommend to everyone I know.

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FM
London
1 review
Dined on 5 February 2019
Overall 5food 5service 5ambience 5

Best customer service and consistency in the quality of the food. The host is highly professional and welcoming. Best place around! (And I have dine globally - always a pleasure to have this locally)

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B
Yorkshire
1 review
Dined on 3 February 2019
Overall 4food 5service 4ambience 3

Restaurant a little darkly lit, couples struggling to read the menu. Service charge on just two diners not needed in my opinion if food & service is good a tip will be given. Good delicious though.

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SW
Yorkshire
1 review
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

A wonderful lunch I asked for a window seat which we got and I mentioned it was my daughters birthday and they brought out a little cake with a candle in and a chocolate. Such a lovely touch my daughter (14) loved it , made her day. Great staff, stunning food, service from start to finish was impeccable, location perfect and the interior and ambiance is second to none! Thank you so much

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d
London
1 review
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

Lovely restaurant and first class friendly service

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O
Yorkshire
1 review
Dined on 3 February 2019
Overall 3food 3service 2ambience 5

A group of us went for a late breakfast on Sunday. The service was slow and staff did not bring all drinks out together and had to be reminded. When the waiter asked how our food was we stated the beans weren't warm and he simply walked away.

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CC
Yorkshire
1 review
Dined on 2 February 2019
Overall 2food 1service 2ambience 3

Starters were lovely. All 4 main courses were below average and extremly over priced. Wont be going back

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MB
Yorkshire
1 review
Dined on 2 February 2019
Overall 5food 5service 5ambience 5

Maggie our waitress was absolutely superb and made our visit one to remember.

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W
Yorkshire
1 review
Dined on 2 February 2019
Overall 3food 3service 2ambience 3

Special treat for us so was really expecting something special but I was dissappointed. On arrival strong smell of fish throughout - was a little off putting to non fish eaters. I ordered the Afternoon Tea after being told by the Waiter it was better than others in the area. The scones were rock hard and had to ask two waitresses before they were exchanged and no apology. The other party members did enjoy their choices and presentation was very good. Be aware if you are asked if you would like water you will be charged £3.50 a bottle unless you request tap water.

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JN
Yorkshire
1 review
Dined on 2 February 2019
Overall 1food 1service 1ambience 4

Booked a table for 3_45pm taken to table on time ordered high tea after five minutes tea and coffee came after 15minutes but then waited over one hour before we got our high tea.waitress kept apologising saying they were very busy .we think they forgot to put our order in until the waitress kept noticing we had not been served.this was a suprise tea for my sick wife.very disappointed.

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LM
Yorkshire
1 review
Dined on 2 February 2019
Overall 5food 5service 5ambience 5

Just a very relaxed and pleasant environment. If I was to be picky (and it would have to be very picky of me) I felt the puddings were slightly more expensive in comparison to the main courses. Having said that the chocolate bombe that I had was possibly the best pudding I've ever had. I had a brilliant birthday lunch. Thank you.

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CP
Yorkshire
1 review
Dined on 2 February 2019
Overall 5food 5service 5ambience 5

We went to celebrate my wife's birthday, drawn by thr reputation as much as anything. The lunch time menu was simple food (I had steak, egg and chips) but it was well executed and delivered by courteous staff. Lulled into a false sense of security by the main course, my senses were then blown away by the luxury of the desserts. Chocolate bombe with vanilla ice cream and salted caramel sauce. I can honestly say that I have never had any thing even close to this. The final bill was more than I'd normally pay for a meal, but worth every penny. Would I go again? Without doubt. The experience was rounded off beautifully when they brought out a tiny raspberry tart, with a candle and a chocolate sign that said happy birthday

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PF
Yorkshire
1 review
Dined on 2 February 2019
Overall 4food 4service 5ambience 4

On a busy Saturday brunchtime the service was attentive and efficient by smartly dressed staff. The food was served in good time and delicious. I recommend the chocolate bombe dessert in particular. A little noisier than I prefer but it was Saturday and York city centre was very busy with the Ice Trail, ice sculptures exhibited around the city centre. Outside this restaurant was a head and shoulders carving, wearing a crown of, you've guessed it, ivy.

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MS
Liverpool
1 review
Dined on 1 February 2019
Overall 5food 5service 5ambience 5

We arrived unavoidably very late for our booking, which we had already had to delay. Despite the kitchen being about to close, all the staff were extremely helpful, pleasant and patient and did not try to rush our supper. The food was excellent and the experience was a lovely end to our evening. Thank you so much to the staff and sorry for keeping you so late!

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S
Yorkshire
1 review
Dined on 1 February 2019
Overall 5food 5service 5ambience 5

This was our first time eating in the restaurant. We had a fabulous meal, food unite pricey but of a high standard. The service we received was lovely to. A lovely venue with a great atmosphere. We will be back again.

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SB
London
1 review
Dined on 1 February 2019
Overall 5food 5service 5ambience 5

Our evening at the ivy was very special. The food and service was outstanding and my ivy gin and tonic was amazing.

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