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The Ivy St. Helen’s Square, York, ENG

The Ivy St. Helen’s Square

4.5
4.5
12102 Reviews
£26 to £40
Contemporary British
The Ivy St. Helen's Square is located on the eponymous square in the heart of York and will serve all-encompassing, contemporary British menus.

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2 people

19:00


Booked 78 times today
Experiences are available.
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, British, Breakfast
  • Hours of Operation
    Mon–Thu 08:30–22:30 Fri, Sat 08:30–23:00 Sun 08:30–22:00
  • Phone number
    01904 403888
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Executive Chef
    Sean Burbidge
  • Private party facilities
    Within easy reach of the city’s most iconic sites, including York Minster and the National Railway Museum, our restaurant offers a luxurious haven for tourists and locals alike. We also have an elegant private dining room for special celebrations and big-occasion dining.
  • Private party contact
    The Events Team: 020 3727 6548
  • Area
    York
  • Parking Details
    NCP Car Park,Tanner Row, George Hudson Street, York, YO1 6JL (7 min walk from the car park)Piccadilly Yard Car Park, York, YO1 9NX (8 min walk from the car park)
  • Public Transit
    York train station, Station Rd, York YO24 1AB (9 min walk from the station)
  • Additional
    Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • A Toast To Spring

    £27.50 per person

    11 Apr - 14 Apr 2024
    The days are getting longer and lighter and to toast the warmer weather arriving this week we are offering a complimentary glass of red, white or rose wine when you dine from our seasonal ‘Toast to Spring’ menu.
    A Toast To Spring photo
  • Breakfast Set Menu

    £15.95 per person

    Multiple dates available
    Elevate your mornings with our £15.95 breakfast set menu. Begin your day with a choice of refreshing smoothies and a tempting selection of pastries to start, accompanied by The Ivy Breakfast featuring all the classics.
    Breakfast Set Menu photo
  • The Ivy St. Helen's Square Afternoon Tea

    £32.95 per person

    Multiple dates available
    Beautifully presented in a three-tied stand and served with your choice of tea or coffee, The Ivy Afternoon Tea includes an assortment of freshly baked scones with rich clotted cream and strawberry preserve, a selection of delicate finger sandwiches, and dainty cakes and tarts, crafted with the finest ingredients. *Prices are subject to change.
    The Ivy St. Helen's Square Afternoon Tea photo

What 12,102 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.6Ambience
  • 4.2Value

NoiseEnergetic

Loved For

  • Yorkshire

    Most Booked

  • North Yorkshire

    Great for brunch

  • North Yorkshire

    Great for creative cocktails

  • North Yorkshire

    Good for special occasions

  • North Yorkshire

    Most Booked

12,102 Reviews
  1. KeithH

    Yorkshire

    1 review

    4.0

    1 review

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Lovely food, great atmosphere and staff very attentive. Music and chatter was a little overwhelming ( had to shout a bit to speak) but overall an enjoyable date night evening with my wife.

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  2. GillV

    Yorkshire

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food not hot but otherwise very good Staff very accommodating and friendly

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  3. JoyceS

    Newcastle

    5 reviews

    5.0

    5 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was a surprise present for a big birthday and it was amazing. Purchased a champagne lunch for 2 and it was excellent.

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  4. OpenTable Diner

    New York City

    14 reviews

    vip
    4.0

    14 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    A nice restaurant, but don’t expect anything similar to The Ivy London or Manchester, as this is a very informal Ivy.

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  5. MelanieS

    London

    23 reviews

    vip
    5.0

    23 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and food at the Ivy, would recommend

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  6. NikkiR

    Surrey

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    The food was average at best for price, it was cold with air con blowing

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  7. JaneF

    London

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Really nice food, but menu does not include basic items like chips, vegetables etc that have to be ordered at a supplement. Beware of service charge on bill

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  8. JoanneA

    London

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service by friendly staff Food was fabulous as always It was my birthday and I had a lovely complementary dessert Will return and would recommend

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  9. WayneR

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food at very reasonable price service was outstanding. Thank you.

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  10. TinaN

    Yorkshire

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 3
    Really not impressed with the fact that we were served frozen chips. If we wanted to eat in an establishment that served chips like this we’d of gone to Wetherspoons. Also, £6 for a glass full of crushed ice with a very small amount of lemonade in , is a bit cheeky.

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  11. JaneC

    Newcastle

    3 reviews

    3.0

    3 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    Food was exceptional, bar service and staff very friendly and professional. Disappointing service from our waiting staff.

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  12. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We ordered breakfast which was cooked perfectly and the choices changed to reflect our personal preferences. The service was outstanding as always!

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  13. GlenO

    London

    5 reviews

    vip
    2.0

    5 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4
    Poor food served up, appears to be a warmed up pre cook food done to a very poor standard. Would not eat in the Ivy for dinner again for sure.

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  14. carolecambuslang

    Glasgow

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food was delicious and staff very friendly.. highly recommend.

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  15. DavidD

    Yorkshire

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First visit, really enjoyed the experience. Delightful food. Thoroughly recommend.

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  16. SamanthaD

    Yorkshire

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Shocking . Went for afternoon tea. Did not realise they do a seasonal “chocolate” afternoon tea ! What even is that!!?? Absolutely unbelievably disappointed. Not to be recommended.

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  17. MaggieM

    Yorkshire

    3 reviews

    3.0

    3 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    The building itself is beautifully decorated and a delight to be sitting in. One myst visit the loos. The food was mediocre at best and completely overpriced for what one gets. The staff were very mixed in terms of their attitudes towards customers...ranging from being very helpful and attentive to being superior and unhelpful. I have no idea why giving good service to customers in what is supposed to be a mid range establishment is misinterpreted as being snooty, verging on being completely unhelpful. It's as if some of them don't realise that it's the custom that pays their wages....if people don't feel well attended and happy then they wont come back..... I won't be back....

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  18. LoraineM

    Yorkshire

    1 review

    2.0

    1 review

    Dined on 6 April 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Our initial welcome was warm and friendly but the good service ended there. We had to ask for butter for our croissants, which the waiter said should have been served at the time we were served the croissants, yet it took him another 10 minutes to bring the butter over. We ordered latte's following our breakfast, but no sugar was served. Again we asked for sugar and were passed some from the next table which was being cleared. After finishing our latte's we sat and waited another 50 mins, expecting to be asked if we wanted anything further, we were wanting to order cocktails or a bottle of fizz, but the waiter never came over in the whole of that time. At that point we decided we would take our business elsewhere and asked for the bill.

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  19. michaelg

    London

    2 reviews

    5.0

    2 reviews

    Dined on 5 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We thoroughly enjoyed our experience at The Ivy York. The table was perfect and service excellent the staff very friendly and attentive.

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  20. OpenTable Diner

    Yorkshire

    3 reviews

    5.0

    3 reviews

    Dined on 5 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brilliant as ever the staff & food was exceptional thank you

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  21. ZoeL

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 5 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely amazing experience the attention to detail and service we receive was outstanding! The food was delicious and cooked to perfection.

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  22. OpenTable Diner

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 4 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous meal, great buzz in the restaurant, great service.

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  23. OpenTable Diner

    Newcastle

    1 review

    4.0

    1 review

    Dined on 4 April 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Lovely place . After telling them about food allergies the vegetable came with almonds on top which had to be returned. Sea bass over done and quite hard . Shame as sauce very nice and considering it was 23.95 at lunchtime would expected better . The burger and shepherds pie I was told from family were good

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  24. AlanF

    Yorkshire

    3 reviews

    3.0

    3 reviews

    Dined on 4 April 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    A great place in York to go for the ambience, opulence and the "silver service" treatment BUT it comes at a price. Service and staff attentiveness was excellent. Food was freshly cooked hot and well presented BUT is over priced for what you get. The full English breakfast was OK but have had better for £16. Scrambed eggs on dry hard to cut toast for £8 is too expensive. Drinks were ok but again top prices at £4.15 for a small latte and £3.95 for a pot of tea. The thing that really spoit the experience was the 10% service charge added to the bill - making a £50 bill into £55. A place to go for special occasions, but there are nicer and cheaper places in York to go for the same quality and quantity of food.

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  25. OpenTable Diner

    Cheshire

    1 review

    3.0

    1 review

    Dined on 3 April 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Had to remind the waitress to bring out the sauces for the steak as she had forgotten and the bernaise sauce came out stone cold, was like custard. Atmosphere sphere is good, and the steaks were really good. Just a shame about the sauces

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  26. KevinSooty

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 2 April 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    The food and drink were superb as expected and value for money was very good also. The staff were all pleasant and very friendly as well. My wife and I were very happy overall however, the starters came out less than 10 minutes of ordering which was great as we were really quite hungry by this time 19.45. The problem was that we didn’t then receive the main course until approx 21.00. We were waiting over an hour for the main course to arrive and were about 3 minutes from leaving the restaurant. Luckily, the food arrived at the last moment we’d given ourselves before we’d decided we were off. Apart from the unacceptable time gap between starter and main courses, our experience was a positive one and we’d certainly like to return again sometime in the not too distant future.

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  27. DanielD

    Cheshire

    3 reviews

    5.0

    3 reviews

    Dined on 1 April 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Always good, food is always good quality and service it’s smooth

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  28. Britcrit

    San Francisco

    36 reviews

    vip
    2.0

    36 reviews

    Dined on 1 April 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Yeah - perhaps it was the post Easter Holiday timing, as we visited on Bank Holiday Monday but frankly the food was just ok - not the standard I expected from The Ivy chain. My main (Mexican Chicken) was a pretty scraggy looking cut of meat and the overall presentation was just messy. My wife opted for the Shepherds Pie - you know that look it has when you re-heat a pie? Thats how my wifes dish looked and it was pretty dry as well. Best thing was the dessert - the Chocolate Bombe. Our server was pretty miserable as well - perhaps he had a bad day but he came across almost as surly. Overall, it was just not a good experience and for me did not represent value for money. Such a shame.

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  29. OpenTable Diner

    Yorkshire

    4 reviews

    5.0

    4 reviews

    Dined on 1 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An excellent evening celebrating our Golden Wedding Anniversary. Lovely atmosphere, very nice staff and all good. Highly recommended.

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  30. OpenTable Diner

    Yorkshire

    10 reviews

    3.0

    10 reviews

    Dined on 31 March 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    mmm, lovely food as always, a bit disappointed with table position for two !, however biggest disappointment was some of clientele, some were very loud and obnoxious.

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  31. AnnG

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 31 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent value for money. Food and dtbks were great would definitely recommend and we will be booking again

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  32. OpenTable Diner

    Houston

    3 reviews

    2.0

    3 reviews

    Dined on 31 March 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    To be honest, we were disappointed. The staff worked to make it right so kudos to them. My risotto was barely ok: the minuscule scallops looked cut in halves to create more. Not good value for a £35 main. The risotto was delivered 10 mins after the other entrees. Three guests waited for my dish to be delivered. Then we waited on new steaks to be cooked properly and delivered, again, to our table. Usually we love The Ivy. Easter was all disappointment. I’ve never written a negative review but feel I had too many issues and food was truthfully unacceptable. Sorry.

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  33. OpenTable Diner

    Rome

    2 reviews

    5.0

    2 reviews

    Dined on 31 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    All of the staff went above and beyond to make sure my sister had a lovely breakfast as part of her hen do on Easter Sunday. The “congratulations” eclair was an extra special touch! Thank you!

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  34. OpenTable Diner

    London

    3 reviews

    3.0

    3 reviews

    Dined on 31 March 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    Felt a little rushed when just trying to enjoy breakfast. They were not busy either

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  35. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 30 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and service, excellent food and service

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  36. OpenTable Diner

    Yorkshire

    1 review

    3.0

    1 review

    Dined on 30 March 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    Over charged on drinks didn’t realise till we got home staff couldn’t cope due it been very busy

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  37. peterw

    Yorkshire

    7 reviews

    2.0

    7 reviews

    Dined on 30 March 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Waited over an hour for food to arrive no apology - not rushing back

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  38. Pipcakes

    Yorkshire

    17 reviews

    3.0

    17 reviews

    Dined on 30 March 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    I have tried to add feedback on the Ivy App but it appears to have issues. Had lunch yesterday, on arrival the welcome wasn't the warmest, was asked about seating upstairs & my booking if looked at clearly stated table downstairs due to mobility issues if possible. We were taken to a table at the back of the restaurant, a regular at the York restaurant we were not asked if we were celebrating anything, I had also added it was a birthday on my booking, again this was overly looked. Our waiter was friendly enough, the service seemed to be shared by a waitress but she wasn't so friendly. Food was to its normal standard but just missing that extra touch on the service, you only have a birthday once a year so I felt it was just like a normal lunch at the Ivy. Left feeling like we could have eaten anywhere in York.

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  39. KevinN

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 30 March 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    All staff were very friendly and helpful especially as we had a severe peanut allergy. The restaurant was very clean. We had an issue with a dirty knife but the waiter spotted it and sorted it. The only down side was the the vegetarian chose was limited, but luckily both were able to eat fish.

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  40. JulieO

    Yorkshire

    2 reviews

    4.0

    2 reviews

    Dined on 29 March 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    I had a voucher for afternoon tea with champagne and booked on Good Friday . It was very busy , as expected , but we did feel the service lacked a personal touch and friendliness. As it was so busy the restaurant has no ambience and the staff were rushed . We were not asked if our food was satisfactory, after it was served or if we needed anything else . The tea only had 3 tiny sandwiches each , which were obviously pre prepared . It was chocolate themed and there were very sickly sweet choices . A milkshake being one of them and 2 soufflé type sweets and only 1 cake each. The scones were nice though . The ratio of sandwiches to sweets was unequal . The champagne was lovely and the tea . We did not feel that an establishment of this nature lived up to expectations and reputation . We were also charged £10 service charge that we was extortionate, but felt we had to pay it . Don’t think we will visit again as we were disappointed by the whole experience and it was definitely not worth the £80 ( plus service charge ) paid for it .

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FAQs

The Ivy St. Helen’s Square is rated 4.5 stars by 12102 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 78 times today
Experiences are available.
Google Map for The Ivy St. Helen’s Square

2 St. Helen's Square, York, ENG YO1 8QP

Additional information

  • Area
    York
  • Hours of Operation
    Mon–Thu 08:30–22:30 Fri, Sat 08:30–23:00 Sun 08:30–22:00
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, British, Breakfast
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    NCP Car Park,Tanner Row, George Hudson Street, York, YO1 6JL (7 min walk from the car park)Piccadilly Yard Car Park, York, YO1 9NX (8 min walk from the car park)
  • Public Transit
    York train station, Station Rd, York YO24 1AB (9 min walk from the station)
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Sean Burbidge
  • Additional
    Beer, Cocktails, Counter Seating, Full Bar, High Tea, Non-Smoking, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    01904 403888
  • Private party facilities
    Within easy reach of the city’s most iconic sites, including York Minster and the National Railway Museum, our restaurant offers a luxurious haven for tourists and locals alike. We also have an elegant private dining room for special celebrations and big-occasion dining.
  • Private party contact
    The Events Team: 020 3727 6548
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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