The Ivy Tower Bridge
With interiors designed by Martin Brudnizki Design Studio, the two-floors restaurant will offer guests the choice of dining within the restaurant, enjoying the view from floor to ceiling glass windows, or outside on the Parisian-style al fresco terrace seating 50 and overlooking the River Thames.
Very disappointed. Our table was not ready at the time we've booked. Instead of showing us to the bar area to wait for our table, we were directed to an inside corridor by the front office staff and just left there for 20 minutes to amuse ourselves. The front office staff were not very welcoming and barely polite.
We were served by a brusque waitress that not once offered any advice on the menu or any words of welcome or even one smile. To add insult to injury, she has bumped several times into my wife's back when clearing the table and served dishes across diners. This could well be because the place was incredibly crowded with not enough space between tables.
The food was of average quality and certainly not as expected for this price range. The place was very noisy.
A waste of a spectacular location and a terrible dilution of "The Ivy" brand.
My friend and I lunched at the Ivy Tower Bridge wondering how it would be having read various comments from those who had eaten there already. It seemed to be a 'Marmite' experience! However we were thrilled with the position of our table, the staff were attentive and polite, and the food was delicious. A thoroughly enjoyable lunch.
Relies too much on the fact it is an “Ivy”. Poor service.
I asked for a table with a view (the view was the main reason why i picked this place) and despite of the fact that the restaurant was half-empty we were given a table without view.
Worst service I’ve received in London, food was actually less than average and you’d expect a lot more from the Ivy brand.
I’ll stick to the real one in future.
Very noisy. Lots of staff at reception just chatting amongst themselves rather than noticing the clients. Service OK but not professional. People were very friendly though. Had afternoon tea. Some bread stale, chocolate mouse not set, average quality. Not given cutlery for meal.
Lovely looking place, very busy. Let down by the quality of the food and training of staff. Better places for same price.
A wonderful evening, thanks to all the staff. We were seated in a corridor type area, as you can imagine it was very busy, asked to be moved the front of house staff moved us to a table in the main restaurant, much more pleasurable. The best service I have had for a long time, nothing was to much trouble, Costa was a dream, had us all in stiches. We all said we would eat here again. Great views . Thanks again
We went to celebrate my husbands 60th birthday and although we arrived early we were taken good care of and found a place at the bar. We had a table with a view of Tower Bridge and the service was excellent. They even surprised my husband with a candle in a pastry for his birthday. Staff were friendly and food was great?
Food was delicious, amazing view and great service. Also the prices are very good for the location and the ambiance that it offers. Nice place if you want to impress someone :)
as usual excellent food and service with a sensibly varied menu.
Tried to get someone’s attention to order our first drinks after 10mins and the girl gave a stroppy look .
Bread was ordered and we had to ask what had happened to it because we was eating our starters and still no bread. Out of the 6 main meals 4 were brought to the table and the other 2 turned up 5 mins later .
It just wasn’t the best experience I’ve ever had eating out in London that’s for sure. The Ivy Cafe off oxford street is so much better. Would I go back .....probably not ....no definitely not !
the food was amazing and the location and ambiance was great. The only thing that we was a bit disappointed with was the service. Our starters come before our drinks, also one of our mains come up wrong so we had to send the rest of the parties food back as we all wanted to wat together so we had to wait again for our food. Also when we tried to order another drink it took ages to get some ones attention. Also it was my mums birthday so we asked a member of staff to bring out a small cake so we could sing happy birthday, we was hoping it would come with our desserts however it did not and when we asked the member of staff they said they had forgot! which was really disappointing. the food is really great however I think there needs to be more communication between staff members and bit more attention to detail.
Really enjoyed the food. The waiters were really nice especially a male waiter whom I asked if it were possible to bring a little birthday gift for one of my guests. As he promised, it was delivered during the dessert meal was being eaten and made all the difference!
Excellent food, all cooked to perfection and very tasty. My only issue would be the noise level and too many table placed too close to one another which ruins the experience slightly, so maybe it would be worth taking a few tables away and placing large noisy groups further away from couples and small groups. Location is great, décor is also lovely. I would recommend and maybe go during 'non-peak' times!
I invited a friend here for lunch as a belated birthday celebration and from the time we arrived to departure the experience was fantastic. Attentive staff, fabulous food, great atmosphere and view - even on a cold rainy day, we didn’t even notice as the vibe in the restaurant was buzzing with activity. The menu is lengthy with loads to choose from. Can’t rate The Ivy highly enough.
Parfait et délicieux
Équipe à l'écoute et très gentils
Usually very good but on this night very busy with a wedding on and therefore food in the restaurant poor on this occasion
Lovely restaurant lovely staff, pleasant ambience and nice food.
Lovely. The waiters were amazing and we were not rushed to eat.
I love the ivy but service was poor and sides that eventually came after reminding were cold ..... disappointed
Outstanding food and service. Will definitely be back next time I’m in London
Excellent restaurant with great food and attentive staff.
Good food, good location and great portions. A really enjoyable lunch. Thanks
Lovely setting with open windows onto the views of the Thames and London skyline. Service very good. Not too formal but polite and efficient. Had an amazing rum baba for desert. The main did not come with any veg to speak of and I did ask if I would need this, but the waiter seemed to think that I would not need it. However, the seabass was divine and it made room for dessert! Would go again - very handy if you are staying at the Tower Hotel as just a short walk across the bridge.
I’ve eaten here a few times before theatre at the Bridge but not again. Overbooked and service was appalling. We were there at 6.15, ordered by just after 6.20 and had flagged we were going to the theatre but food only turned up at nearly quarter past 7, with theatre starting. at 7.30. To their credit the food was good and they did not charge for our mains. But not a pleasant experience. Meanwhile the American couple who turned up 15 minutes after us got their food 10 minutes before us. And it was so poor that they returned it.
Unfortunately the food is only ok but the prices are high. It is not really a restaurant more a café with great decor. The food does not live up to it's prices or surroundings which is a shame as location wise it is wonderful for views of Tower Bridge and The Tower of London also very convenient for Bridge Theatre. Better to grab a snack at the Bridge Theatre or at least their freshly baked madeleines!
Great location. Window table for 2. Lovely waiting staff but prone to doing disappearing acts. Disappointing welcome.
I would recommend The Ivy London Bridge to someone only if they don’t mind waiting a long time for service. We went for a pre theatre dinner. The service at 5:45 was terribly terribly slow. We waited an hour for our main course. The dining room was no where near full. I would not want to eat there when it is crowded, goodness only knows how long the service would take!
Reception/greeting staff amazing, made the day so special. Food and service impeccable view to die for. nly criticism I have we were celebrating friends 60th birthday, which was mentioned when booked, no special touches until we highlighted with manager, then tart with candle was sent to table just little touches mean so much when celebrating such a special birthday.
Excellent service and attention . Long overdue catch up with friends and we were not rushed so made the day perfect.
Never had a bad experience at this Ivy. It is a super place to have lunch.
Handy spot for a post theatre supper. Solid brasserie staples; young, friendly staff and good value for the spectacular location. The atmosphere is buzzy.
I was a bit disappointed as I informed them that it was my mums birthday when we entered and was advised that they would take care of it, they didn’t! Which was very upsetting. I often eat out and when it’s a special occasion this is always taken into account. I chose this place thinking they would make it special.
Great meal and lovely atmosphere. Fantastic views of Tower Bridge
The reception was welcoming and helpful, even with a train delay we were sympathetically accommodated. The service was charming and attentive and it is a perfect location to have a backdrop with two of London's iconic landmarks, The Tower of London and Tower Bridge. Last, but certainly not least the food was delicious.
was very nice clean tidy and the staff was very helpful and the food was lovely
Great, as ever and tremendous value really. An excellent evening all round.
Very disappointed that:
1. There were no tasting notes for the wines
2. Nobody able to talk us through the wines available
3. After three requests for help with this nobody came back with assistance or even an explanation that nobody was available
4. Had to seek out a manager who apologised rather weakly
Have eaten here pre-theatre once before and really enjoyed the experience, this time not so much. Will probably seek out an alternative from the many choices locally if required in the future.
We had the set menu, in order to facilitate quick process to make our theatre deadline next door at the Bridge (great theatre!) The Food was average but more frustrating was the unavailability of key choices in a short menu. This meaning one of our party ending up with a rushed second choice for starter and no-one able to have steak or burger even if we'd wanted for main - which seems odd as it's a brasserie.
The main concern was the service was pretty scrappy - disorganised and also inclined to drop anything they carried to the Servers station right next to our table. At one point a waiter squeezed through a non-existent gap between us and another table despite it being easier (and more polite) to step 3 extra paces around and follow the walk-way (the one which necessitated us being virtual guests with our neighbouring table.
A frustrating experience which means it'll be a while before returning. If I do it'll be for the fantastic view of Tower Bridge - which you can also get from Strada and 5 other eateries in that square...