The Ivy Tower Bridge
With interiors designed by Martin Brudnizki Design Studio, the two-floors restaurant will offer guests the choice of dining within the restaurant, enjoying the view from floor to ceiling glass windows, or outside on the Parisian-style al fresco terrace seating 50 and overlooking the River Thames.
(Last food order 11pm)
Sundays & Bank Holidays: 9am-12.30am
(Last food order 10pm)
I live locally and have been to this restaurant several times since it opened but this time I was very disappointed.
Firstly our reserved table was not ready when we arrived, and was prepared twenty minutes late - the waiter who was supposed to take us to a table got confused and ran off with a different customer - we couldn’t follow him fast enough and he didn’t believe us when we told him he took the wrong man with glasses to the table.
Secondly service was slow and generally quite rude. It took us over 20 mins to have our order taken, more than 30 mins after that to be served and after the main course the staff seemed to have all together given up and we had to wave at several staff to get attention. Also we were told to move our bags and given quite an impolite response when asking if there was a cloakroom. Finally on this point a server quite rudely told us to excuse him as we were leaving the restaurant (we were right next to the exit putting on coats) as he needed apparently couldn’t wait even a minute to get past us.
Finally the rare fillet steak was cooked medium, one of the chicken milanese over cooked and the other chicken milanese undercooked.
Overall very disappointing experience and I’m probably never coming back.
The food and service was very good. The only downside was that we were sat by the waiters' station and there was a lot of people traffic, which felt a bit uncomfortable. The manager mentioned it to is when we were leaving, so we wondered why they put a table there. So avoid table 12!
Amazing breakfast and even the best waiter
Really has an amazing day
Will not return - a very disappointing experience. We had booked a table but still had to stand outside and queue up. Had to wait a while to get to our table which was tiny and not enough room to get everything on comfortably, we were only 30cm away from the next table! Waiter was not at all friendly. Sourdough starter was like a brick and impossible to eat - we sent it back but our waiter did not seem to agree. The people on the table next to us gave us some of their bread. The table the other side of us had been forgotten and their order had been misplaced. We had to ask twice to refill our wine glasses as the bottle had been put quite out of our reach. Food quite ordinary and just warm enough. I think it is a restaurant that is living through the original Ivy but is very second rate compared to it.
On a very busy Thursday evening the service was excellent.
We sat at the back but unfortunately do not know the name of the young lady who served us with patience and quiet efficiency.
We had a table for 6 for our 20th wedding anniversary. Everyone enjoyed the venue and location and we would definitely go again. Prices and wine list are decent for Central London.
Sadly as we arrived we heard them change our assigned table number and we ended up in an awful table - side on and pretty much in a corridor which waiting staff continually rushed through. We asked about moving into the main part of the restaurant and were told this wasn’t possible. Service was very slow, our drinks were taken to the wrong table and we waited an age to pay the bill. We weren’t asked how our meal was and as we left the various front of house staff hanging around the entrance didn’t bother to acknowledge us. Overall a really disappointing experience and at no point were we made to feel welcome or as if our custom was valued. We explained how we felt at the time and were effectively met with a shrug of the shoulders.
Great situation, view over Tower Bridge and The Tower of London
Very good service, our waiter went out of our way to help us
Appealing service by a young disinterested waiter who barely engaged with us and never smiled. Food was mediocre at best.
The service was slow, we were in a corner and forgotten about, the soup was cold when it finally arrived. Main course was OK but not special, would have been easier to eat if it was on a plate rather than in a bowl. Dessert was good.
Nice decor and good location and view of river and tower bridge
Very good food and service. Although not cheap it definitely felt lime a luxury experience. The chocolate bomb dessert is to die for!
Fantastic food. Incredibly slow service. I ordered a bottle of wine which they took away after pouring an inch in my glass. I kept having to ask for more wine and had an empty glass for half an hour because they were so busy. Just leave me my bottle!
Everything was ideal for my daughter’s birthday. The afternoon tea is very good value with top quality food. The only thing I would suggest is perhaps there could be one extra finger sandwich per person and one less sweet. Not really a problem though, we still loved all the food.
We went for to celebrate 2friends birthday lovely welcome very professional polite staff. Excellent food and drinks and reasonable price all set in a lovely location
Brilliant restaurant! Would 100% recommend. Good value food, lots of wine choices and 10/10 service. nothing to complain about other than I don't live anywhere near it!
Great views of the river and Tower Bridge, sadly let down by the service
Fantastic Birtday Dinner with the wife and kids. Great service, great food, nice atmosphere and great location and views.
Went here for pre theatre dinner. Pleasantly surprised by both the ambience (the terrace on a summer's evening must be lovely ... bit chilly for us in October) and the quality of the food, which was unpretentious but delightful. Not the cheapest but I didn't feel 'mugged' by the size of the bill. Def recommend for a treat.
1st visit to this Ivy, love the view from this resturant. As it was a lovely day we ate outside, fantastic, and the food great, the inside was very art deco and nice. Very enjoyable Lunch
Had to ask for drinks twice. Food average, at best was like a good pub lunch
Excellent service and the Food was superb!
I would highly recommend this restaurant and definitely return again soon
This was our first time at one of the ‘Ivy’ restaurants and we were very impressed. From the warm and professional welcome at the entrance to the superb service from our table waiter (Francesco) and the excellent food and extensive wine list, we couldn’t have asked for better. Will definitely return.
Our waiter was lovely, so helpful. As soon as I sat, he asked if I was going to the theatre next door so he could prioritise our order. I was and he did. Started with their lovely summer G & T. My starter of wasabi prawns and salt and pepper squid was lovely, but...2 prawns and 3 tiny squid rings? Fishcake main was just divine. Husband had the smoked salmon and crab starter and got a better deal and he loved his shepherds pie. So a lovely meal, didn't feel rushed and in plenty of time for the play
I had dinner at the Ivy in Convent Garden the week before and it was the worse service I have ever had.
Slow, grim, nothing came as we ordered, received another tables food,
It was late and not that busy, and you would think the could produce a decent experience.
I swore off the Ivy and said I would never go to one their restaurants again....
We were going to the theatre next door at Tower Bridge..
So I already in a weeks time went back to an Ivy...
I could not have had better service, smiling, caring, understood the orders, presented beautifully, and a great experience....
I would certainly go back the next time I am in London....
Nice relaxed atmosphere and good food. Handy location for transport, work and meeting friends
I had heard mixed reviews about the Ivy sister restaurants. But this one was beyond criticism. Everything was top drawer. The greeting, the service, and especially the food. We are outside with a view to the Bridge. A perfect evening. Conveniently next door to the Bridge Theatre.
Really enjoyed our meal, one or two small issues. The soup was only warm although delicious and we had to order bread. Shortbread was missing from the dessert which we had to ask for. The tap water was warm. We were also asked if it was a special occasion when we booked, it was our anniversary, this was mentioned when we were booked in by the receptionist, but not mentioned again. Why ask in the first place? Love the place though and will be going again.
Reserved for a late lunch on a a Friday for two. We were seated looking out at Tower Bridge and enjoyed a leisurely few hours at The Ivy Cafe. This was my second visit and I once again enjoyed both the food and drink and the service. A varied menu and a great selection of wines. The place has a lovely ambience and the noise level is moderate, making for easy conversation. Enjoyable lunch and I look forward to returning again in the future.
Good food , ambience and value.
Frindly staff :)
Amazing view .
Not to be missed !
Very disappointing both service and food. Our booking was for 5.30pm but even though the restaurant wasn’t full they were hurrying us and although we asked for time to enjoy our drinks before the main course the waiter ignored our request and the Chef also appeared asking why we were not ready for the main course. In the event the lamb was stringy and taste less. £80 inc a compulsory service charge was way too much for two margaritas and a main course. We will not be going back there. A very poor birthday outing.
Helpful friendly staff made the meal more enjoyable. The food was good and no disappointments. I especially like that the tables are not too close together which means you only have to enjoy the people you're with. The Ivy Grill never fails to provide very nice food.
we booked this restaurant for my husbands 60th birthday, having been once before and really enjoyed.
i had phoned up beforehand to ask if we could have a view of the tower bridge and when we arrived they said we have a lovely table for you. it was not what i expected - a very average table at the back, squeezed 5 of us on a four person table, with hardly any view! why did i bother to ask!
food was very average, not as good as before. we had a charming waitress but we couldn't understand her and it was quite noisy in the restaurant. have been to three ivy restaurants now and not sure i would bother again. i think they have grown too fast in a short space of time and are losing their way. just my opinion.
Great location! Ask for a table with a view. Service was a little off, had to ask for our side orders and for our wine as they didn’t arrive.
Would def ask to be seated in main part of restaurant next time so we would be in the hustle and bustle
It has amazing riverside view. It was so lovely scene when sun was going down. My friends and I seat inside but can see outside as well through the window. There are also seats outside with warm heater and blanket.
All foods are nice and have reasonable price. Especially, I love shepherd pie in the Ivy! Lamb shoulder was also nice.
Just one thing they need to improve is that staffs response quite late. They are all nice and really friendly but they response quite late. We took so many minutes to wait for ordering food and drinks and asking a bill.
always enjoy the food here but the service is very poor for the type of establishment that it wants to be. Too many of the waiting staff who are mainly foreign no dot listen or right down the orders so often they forget dishes/drinks or just get them wrong
It really needs to sort this out as it happens almost every time.
Sorry to moan but it is such a shame
Delicious brunch with lots of choices. Definitely worth visiting, let alone the view.
very enjoyable birthday treat great location great service and lovely menu need to come again to try the rest of the menu if I can make up my mind which to have!!
We were disappointed following our visit to the ivy. The menu was very mixed and overpriced for the food you received. The restaurant is beautiful and has a nice view of tower bridge. Service was poor, we ordered a bottle of wine which was left in a cooler at the side of the restaurant we had to ask the waiter to top up our glasses on more than one occasion.
We had an excellent table. The staff were very attenuative and made us feel comfortable. The food came out at the right times. Overall the whole experience was very special and we all had a very good time.