The Ivy Tower Bridge
With interiors designed by Martin Brudnizki Design Studio, the two-floors restaurant will offer guests the choice of dining within the restaurant, enjoying the view from floor to ceiling glass windows, or outside on the Parisian-style al fresco terrace seating 50 and overlooking the River Thames.
Service was awful but food was lovely. Waited ages to be served drinks then ages to pay. Literally ignored unless we called a waiter over and it wasn’t even busy.
We were well received by their friendly hostesses. We asked for an outdoors table and were asked to wait for 10-15 minutes until one is free and ready. Less than 10 minutes later we were seated at a nice table outdoors. Service staff very friendly and efficient. We ordered, got our food all correct. The food was hot and the taste was very good. We had a very nice experience and would return.
We had a fabulous lunch, and expected the noise level having picked an outside table.
I haven't scored the service full marks, simply because we did wait quite some time before anyone came to take our food order - and then our food did not come out together (only a short wait) but then we waited a while longer for the final portion of chips.
I must add that the staff were attentive, friendly and very cheerful.
The food was excellent and the olives were absolutely fantastic!
The wait didn't impact us having a lovely lunch - but I therefore could not give top marks overall.
Very reasonably priced, beautiful food, beautiful view
The location is great, with the views of Tower Bridge and Thames, even though we were sitting inside, nice atmosphere. Food is very nice. Points taken down for the service actually - it was slow from the get-go, we had to call over at least 2 servers to get served. We tried to get croissants after our breakfast, and even though we stated we would get some with our coffee after our food, we were told we couldn't have them because it was past breakfast time (this was around 11am), yet we saw other people being served them. I was also told they were out of oat milk after I ordered an oat latte. By this point would have expected at least the coffees to have been complimentary for lack of oat milk & croissants.
Nice view, average burger. poor service, tables not cleared, stressed reception staff had to send customers to other bars to wait for their tables because tables were not cleared.
Other Ivy's are better.
We love the Ivy, it is the second time we have come for a special date night or anniversary and everything is always amazing! It is definitely one of our favourite restaurants and we will be back to try everything on the menu! The food and service is amazing which makes the experience worthwhile. We will be back very soon!
Great location, friendly service - if a little slow. Wide menu choice - nice trarters but portion size on the small side. Completely uninspiring burger.
The food was very good and we had steak which was cooked exactly the way we wanted. The service was not so good however and felt the staff were very rushed. Consequently, we had very little interaction with our server who just placed the food on the table.
The setting (outdoor terrace overlooking tower bridge and river Thames) and service was great but the food was pretty average
This was an outstanding experience at a reasonable price. The food was excellent, the ambiance was perfect London and the view left nothing to be desired.
Service was awful, we have been waiting for our food for 1 hour
Very nice meal and food served quickly however other service a bit reactive - had to remind waiter of water order and bottle of champagne was placed out of reach and then not topped up without having to keep asking. Excellent outlook however and his didn’t spoil overall experience.
After we complained, we were advised by the manager that a number of missing staff was impacting on the service. Although we were in no rush, we were in the restaurant for over 2.5 hours due to extremely slow service and lack of attention to detail by the staff. It's a great location but the quality of service was the poorest that we've encountered in a long time (way short of the standard you'd expect from this brand)
Lovely afternoon tea, sweet and savory options were delicious. Only downfall was that one 1 cup of tea/ coffee per person was included. Although the service was good when you managed to get hold of a server, it wasn't attentive.
Fantastic meal, staff brilliant
Fabulous restaurant..food looks fabulous and tastes even better. I could not fault the surroundings or the ambience. It was a little busy and we had to wait probably a little too long to place our initial order..staff were rushed off their feet. Having said that it would not deter me in going back..highly recommended....particularly for a long lazy lunch/brunch.
Great location and service as expected lovely view of River and London Bridge
Great atmosphere with stunning view as well as world class service. I will definitely visit there again.
The service we received from the time we entered the restaurant to the time we left was brilliant. Great location and just wonderful food. Both the food and drinks were presented beautifully. Cannot wait to go again.
Great dining experience, service was quick, ambience lovely beautiful decor.
We sat outside on a balmy, midsummer's evening, watching Tower Bridge being raised whilst drinking delicious cocktails. We mentioned we only had an hour to eat as going to the theatre and our waitress was very efficient in getting everything to us in good time. Mains great, simple but well cooked - Chicken Ceasar Salad and Minute Steak & Chips. However the puddings were a real disappointment - trying too hard! The coffee sauce/chocolate cake was supposed to be bitter but it just tasted burnt and the pistachio/raspberry ice cream sundae was spoilt by the basil leaves, one flavour too many. The bill was around fifty pounds, which given the location and food was extremely reasonable.
It’s not the first visit to Ivy Tower Bridge. But to be honest we were let down by service and food this time.
Service provided by waiter was poor and appealing, we felt not really welcome. Waiter didn’t show us a smile during our dinner, didn’t bring any extra plates for sharing dishes.. I have mentioned on my booking that it’s for special occasion, but that was not noted in any way.
Regarding food - pea soup was delicious, but nothing else was unfortunately...
Other thing to mention, that we were asked to leave our buggy in front of the main entrance. As they don’t store this in the cloakroom. Completely not save in my opinion. As anyone can peak what is inside. As well baby changing facilities are in disable toilet, which was currently out of order. I was let to change the baby there anyways, but to be honest toilet was disgusting and full of poo and smelly as hell.
Amazing service, good and location!!
Will definitely be back x
Despite booking a table and despite the entire restaurant being practically empty at the time of arrival, it still took staff 20 minutes to get us seated. The service was poor, we had to wait ages to order our dessert and even more so I had to wait ages to pay the bill - even though i told the staff that i have a business meeting to attend! Pretty much everyone that goes to the Ivy at Tower Bridge are business/working people - they need to respect time! In the end, i left my credit card and pin number to a work colleague (as the meal was a thank you lunch from me to my team) and ran off as i had to attend a meeting which i was already 10 minutes late for!
I would not recommend this place to colleagues.
Hugely disappointing. Requested window table and was shown to one overlooking outside service console....
Dishes not as described; dry fish, cold mains and tiny dessert.
Reunion with nephew so not appropriate to cause a scene on the night.
Cannot 'drag and drop' photo of the 'view' but happy to forward in the unlikely event you wish to see it.
We had a lovely meal at The Ivy Tower Bridge. Despite the proximity to Potter's Fields it was quiet and a lovely atmosphere. The terrace is a great setting but the interior is also beautiful. The pre-theatre set menu was very reasonable and the food good. Our drinks were also very nice, though they took a while to arrive. I noticed the service became a little rushed towards the end as the restaurant became busier, and it was somewhat tricky to get our waiter's attention in order to pay the bill, however whenever someone did come to our table they were very friendly.
Good quality food, nice atmosphere and location. Reasonable pricing too.
My friend and I were both unhappy with the standard of the food. We've both dined at various Ivy restaurants and this was our first visit to the Tower Bridge one. We finished our zucchini frites and was still waiting for our mains, my steak beef sandwich arrived cold. Her lobster spaghetti did not deliver, considering its £30. It was overcooked and the sauce was watery.
A perfect table in the quiet part of the restaurant. Good value lunch special. Excellent location next to Bridge Theatre.
An excellent venue with great ambiance, splendid food and very good staff. Highly recommended.
Great breakfast experience, attentive service and superb English Breakfast.
Great location in London. Incredible interior. Amazing food with great value for the price. We enjoyed a great final night in London at The Ivy Tower Bridge.
Was there for a business meeting and service was just the right balance of attentive but not overbearing.
What a wonderful place to pop into out of the rain! My companion and I enjoyed a lovely brunch with a great view of Tower Bridge! Everyone there was a delight and the food was excellent!
They had run out of pancakes which was disappointing but other than that excellent breakfast.
My girlfriend and I celebrate our anniversary at the Ivy Tower Restaurant. Since we arrived there at 9pm we started our evening with a beautiful sunset over London’s skyline to the left and the London Tower Bridge to our right. We had a wonderful table and an even more delicious dinner. What we liked best about the evening was that our waiter Miko fulfilled every wish and even took some pictures of us infringe of that beautiful scenery and finally surprised us with a special dessert on the house. We are looking forward to coming back the next year.
Extremely convenient to The Bridge Theatre and great to dine on their terrace. Both service and food were less-than-optimal.
No view of tower bridge which is disappointing, trees totally blocking the view
Outside not open despite it being lunchtime on a hot sunny day
A customer with a baby was refused to sit at the end of a row of tables for more space because ‘that section isn’t open yet’ despite it being two tables away from where they wanted to sit her
Staff not particularly friendly, no one checked if the food was ok, had to re-order both drinks orders twice, had to ask for butter to go with the bread three times and by the time it arrived the bread was cold.
Excellent service, good view of Tower Bridge, had window seat. Food was lovely and very good value for money especially considering the location and quality of food and service from staff. Would recommend going and would definitely be going again.