The Jailhouse

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1. j

   janet155

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food4service4ambience3

   Entirely my fault I booked the Jailhouse instead of Henry's by mistake and ask if we could get moved but where told that Henry's was booked out but it was plain to see there where loads of free tables. The food was really good and the staff where good but the place was cold. OK for bar food for lunch but not a Graduation meal/celebration.

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2. w

   wbelgarath

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   overall4food5service4ambience4

   Feel good food. Good portions and delicious. Good music but not too loud.

   Report
3. s

   sonyag

   N. Ireland

   2 reviews

   1.0

   2 reviews

   Dined on 26 June 2022

   overall1food2service1ambience1

   Very rude staff and for the manager Ryan I’ve never in my life seen any one with such attitude toward an other couple who was in the bar for drinks and he asked them to get off the table as it was reserved , there was no reserved sign on it and the couple was there for two hours before hand listening to the live music, he then went in to tell the bar staff not to serve the couple any more drink , there was 5-6 other tables that we could have sat at , very bad management 3 things we wanted to order from menu we sold out it was 5.30 on a Sunday evening , won’t enter my foot in this place due to the staff

   Report
4. SS

   ShaunS

   N. Ireland

   1 review

   1.0

   1 review

   Dined on 25 June 2022

   overall1food1service1ambience1

   Booked a table for 2 for 19.15, traveled down from Lurgan only to be told that the kitchen closed at 7pm. No food, had to try and find somewhere else last minute and couldn't get a table anywhere so just had to go back home. Can't understand why they took our booking if they couldn't offer us food. We could have booked in somewhere else in advance.

   Report
5. RE

   REDdevil1959

   San Francisco

   1 review

   1.0

   1 review

   Dined on 25 June 2022

   overall1food1service1ambience1

   Booked for dinner at 6:15 using app on Jailhouse website . Arrived early,waited half an hour for table and then they advised that they stopped serving dinner at 6:00!!!

   Report
6. M

   Mark

   1 review

   2.0

   1 review

   Dined on 16 June 2022

   overall2food4service1ambience2

   We had booked a table but when we arrived we were shown to 2 different tables before the staff finally settled on a third table that was meant for us. We made our food and drink orders promptly but had to wait nearly an hour for the food to come to the table, by which time we'd finished our drinks. The front-of-house staff were very apologetic, but no reason was given nor was any gesture of goodwill (e.g. not charging for the four soft drinks) made. I've been to this establishment a couple of times before and never experienced anything like this before. I'd still recommend to a friend because the food is top notch and reasonably priced, but this was a disappointing visit and took the shine off my new team's first lunch together.

   Report
7. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on 28 May 2022

   overall1food1service1ambience1

   We had booked a table for 5.45 - we arrived 9 minutes late as there were events on and we couldn’t get into the area - as soon as we walked in we were told the kitchen had just closed and we could not eat - the people just in front of us were allowed to order food - we complained and said we would not be back to which the waiter replied - that’s ok we have plenty more customers .

   Report
8. JM

   JosephineM

   N. Ireland

   1 review

   5.0

   1 review

   Dined on 28 May 2022

   overall5food5service5ambience5

   Just loved the whole character of this building, food was delicious and very quick service. The waitress was very attentive friendly and welcoming.. Will definitely be back.

   Report
9. DH

   DevinH

   Philadelphia

   1 review

   2.0

   1 review

   Dined on 21 May 2022

   overall2food3service1ambience3

   Disorganized, poor service.

   Report
10. S

    Sniper123

    1 review

    2.0

    1 review

    Dined on 21 May 2022

    overall2food1service1ambience1

    Asked two waitresses if the table which was downstairs was available as upstairs was quiet and no atmosphere, both said they would check and never came back to us. I asked a waiter if they served tequila rose and he said he didn't know and for me to ask the barman....I asked him if he could check with the barman for me, he never came back. Food was just OK, I had steak pie and there was about 2/3 pieces or steak in it. Definitely wouldn't recommend and definitely wouldn't go again. Disappointing as it was to celebrate a birthday!

    Report
11. MM

    MgtM

    1 review

    1.0

    1 review

    Dined on 14 May 2022

    overall1food4service1ambience2

    Ordered 4 meals only 2 came out. We waited another 30 minutes for the other 2 meals. No bill given and no receipt for card payment.

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12. F

    Fenty

    N. Ireland

    1 review

    2.0

    1 review

    Dined on 14 May 2022

    overall2food3service1ambience1

    Table booked for food for 5.45 to be told kitchen wasn’t serving any food. Eventually got menus after I insisted I booked the table for dinner only to be rushed and told to hurry up and order. Shocking service with a waiter who clearly needs more training

    Report
13. KS

    KarenS

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service5ambience5

    Lovely meal good value plenty of choice and quick service with a smile .

    Report
14. BB

    BrianB

    Liverpool

    11 reviews

    2.0

    11 reviews

    Dined on 25 April 2022

    overall2food4service1ambience2

    Been here a few times before, but this visit was the worst. The service was appalling despite it not being busy at all. It felt like we were an inconvenience to the staff. The food was quite nice but very over priced. £14.95 for a burger & chips! Will think twice before booking again

    Report
15. KE

    KELLYW

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service5ambience5

    Delighted with everything just one complaint I booked this table well in advance but was told the restaurants tables were all booked and ended up sitting in the bar which was very noisy. Extremely disappointing

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16. JC

    JamieC

    Yorkshire

    1 review

    1.0

    1 review

    Dined on 26 March 2022

    overall1food3service1ambience4

    The worst service we have ever had. When food was served we were asked if we wanted cutlery and sauces. Never came after asking the staff three times. Sat in our booked table and ignored for 30 minutes. Honestly the worst service we’ve ever had. Do not book this place!

    Report
17. GR

    GailR

    Ulster, ROI

    2 reviews

    5.0

    2 reviews

    Dined on 24 March 2022

    overall5food5service2ambience3

    Food was delicious. Service not 100% seemed to rush us when clearing drinks away.

    Report
18. LM

    LaurenM

    Edinburgh

    1 review

    3.0

    1 review

    Dined on 18 March 2022

    overall3food5service3ambience4

    The food here is delicious! However I'm not sure if there was a staff shortage issue or something but most of the staff seemed flustered and had other priorities. The biggest issue for my was that we had hoped to have a nice early dinner before going to a comedy show and we were placed in a loud directly under a very loud speaker. The stools at our table were basically the same height as the table which would have been fine if we had only been drinking. We asked who I assume was the manager if we could have different chairs and he said "it's busy we don't have anymore chairs, we're an Irish pub" He did manage to get us one chair and as one group left we were able to swap the second stool for another. On a whole, it wasn't the worst dining experience but for 2 people with and 80 quid bill it would have been nice not to have felt like an inconvenience. A real shame as the food is top notch but maybe give it a miss if you're wanting a bit more of a dining experience rather than a quick bite.

    Report
19. JH

    JoanneH

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 13 March 2022

    overall5food5service5ambience5

    Food amazing as always and we dined on a Sunday so there was live music which was fab

    The JailhouseResponded on 16 March 2022Hi there, Thank you for taking the time to leave your positive review. We look forward to welcoming you back in the future. Many thanks, The Jailhouse

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20. H

    Haydy77

    London

    2 reviews

    5.0

    2 reviews

    Dined on 12 March 2022

    overall5food5service5ambience5

    Booked a table upstairs for two people for the 6 Nations Irish Rugby game vs England. Table had a great view of the Big screen (requested at time of booking). Staff were warm, friendly, welcoming, professional & extremely helpful (couldn’t do enough for us!), even though they were very busy for the Rugby game. Food was fantastic & the service was impeccable! Our server was brilliant & super helpful & the barstaff were very friendly & knowledgeable. Would highly recommend the Jailhouse! & well done on providing such a great, friendly service (5*s) .. will definitely be back! Many thanks.

    The JailhouseResponded on 16 March 2022Hi there, Thank you for taking the time to leave your positive review. We are glad that you had a great experience with us on Saturday. I have passed your kind comments onto Jessica and the rest of the team who are delighted to hear. We look forward to welcoming you back in the future. Many thanks, The Jailhouse

    Report
21. F

    Fuzz1

    N. Ireland

    2 reviews

    4.0

    2 reviews

    Dined on 4 March 2022

    overall4food4service5ambience4

    Great service and good food…but music a little too loud if you’re looking for conversation…

    Report
22. AM

    AodhanM

    N. Ireland

    2 reviews

    4.0

    2 reviews

    Dined on 26 February 2022

    overall4food5service4ambience5

    Would have preferred to been given a wine list to choose from wasn't made aware of the price of the bottle until we received the bill!!

    Report
23. NW

    NeilW

    1 review

    4.0

    1 review

    Dined on 26 February 2022

    overall4food4service3ambience3

    Decent food service could have been less haphazard.

    Report
24. HF

    HelenF

    N. Ireland

    2 reviews

    5.0

    2 reviews

    Dined on 26 February 2022

    overall5food5service5ambience5

    Love this place! Great vibe, menu simple but tasty.

    Report
25. JB

    JoseB

    1 review

    5.0

    1 review

    Dined on 20 February 2022

    overall5food5service5ambience4

    Excellent everything was just good, the young lady who served us was fantastic made us feel at ease, the food was delicious, the pricing was affordable and the atmosphere was incredible, we missed out on the live music but that was our own fault because we were leaving as they were starting but in general everything was good and I would recommend the place to anyone and everyone

    Report
26. B

    Bell

    Glasgow

    1 review

    5.0

    1 review

    Dined on 13 February 2022

    overall5food5service5ambience5

    This was by far the best bar we visited in Belfast.

    Report
27. DT

    DavidT

    N. Ireland

    1 review

    3.0

    1 review

    Dined on 13 February 2022

    overall3food4service3ambience1

    Live band was absolutely awful, but food was spot on.

    Report
28. BT

    BlondieT

    1 review

    2.0

    1 review

    Dined on 13 February 2022

    overall2food3service3ambience1

    We went for a valentines dinner. It was absolutely freezing in the place. You had to shout to speak to each other. We were stuck beside a TV which isn't ideal when trying to eat with everyone watching you.

    Report
29. TO

    TONIR

    1 review

    1.0

    1 review

    Dined on 12 February 2022

    overall1food2service1ambience5

    We booked a table at 5.30 and at 6.05 we were still waiting for a drink, the service was appalling, staff were disinterested or badly trained, wouldn't be going back.

    Report
30. OT

    OpenTable Diner

    Exclusive

    1 review

    5.0

    1 review

    Dined on 12 February 2022

    overall5food5service5ambience5

    Asked for a table in front of the tv for the rugby, catered for perfectly. Got the fish and chips and honestly one of the nicest I’ve ever had, will 100% be back for food

    Report
31. KD

    KarenD

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on 8 February 2022

    overall5food5service5ambience5

    Excellent value for money and staff very friendly. Music at one stage too loud but the waiter kindly turned it down. We will definitely return.

    Report
32. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 5 February 2022

    overall4food3service4ambience4

    The ambience and atmosphere was very good food was okay service was very good

    Report
33. DC

    DeborahC

    N. Ireland

    1 review

    5.0

    1 review

    Dined on 5 February 2022

    overall5food5service5ambience5

    Had a lovely lunch staff friendly and efficient. Atmosphere good

    Report
34. E

    Eibm

    N. Ireland

    2 reviews

    5.0

    2 reviews

    Dined on 22 January 2022

    overall5food5service5ambience5

    Lovely atmosphere food very good very relaxing setting

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35. B

    Bryan

    Manchester

    1 review

    5.0

    1 review

    Dined on 1 January 2022

    overall5food5service5ambience5

    Really good food at decent value. Drinks were nice and good pints of Guiness. Can’t go wrong

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36. CS

    ChiaraS

    Dublin

    2 reviews

    1.0

    2 reviews

    Dined on 30 December 2021

    overall1food1service1ambience2

    The most rude service I’ve ever experienced. We waited 20 mins and asked twice to see a cocktail menu and we got also discouraged to look at it cause “we do all the classics and then some of our signature ones but some might be out of stock”. It took another 20 mins to get the cocktails. Moreover, we asked for a food menu (I put 1 star but really is NA as we had no food) and got laughed at because “oh like we stopped serving food 3 hours ago like” (it was 1h earlier really and EVEN IF I MISSED THE MEMO ON THE BOOKING THERE’S REALLY NO NEED TO LAUGH AT MY FACE IF I AM MISTAKEN). The waitress made us so uncomfortable that we finished our drinks as fast as we could and got the hell out of there.

    Report
37. AM

    AdrianaM

    N. Ireland

    4 reviews

    5.0

    4 reviews

    Dined on 20 November 2021

    overall5food5service5ambience5

    Friendly, great atmosphere, nice food

    Report
38. M

    Mags

    N. Ireland

    2 reviews

    5.0

    2 reviews

    Dined on 20 November 2021

    overall5food5service4ambience5

    Great atmosphere great food , not over crowded would defo go back , staff were really efficient, good job 👍🏻

    Report
39. OT

    OpenTable Diner

    N. Ireland

    1 review

    3.0

    1 review

    Dined on 6 November 2021

    overall3food4service5ambience2

    Food and cocktails were lovely, service was great but it was just absolutely freezing where we were sitting. It was actually warmer when we went outside as there were heaters there.

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40. OT

    OpenTable Diner

    N. Ireland

    1 review

    4.0

    1 review

    Dined on 3 November 2021

    overall4food5service4ambience5

    It was such a lovely night celebrating a birthday. The food was amazing and the wine was beautiful. We would definitely choose taylor and clay as our place to celebrate again.

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