The Lanesborough Grill

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1. TA

   TracyA

   Salt Lake City

   13 reviews

   vip
   1.0

   13 reviews

   Dined 1 day ago

   overall1food3service1ambience2

   This was a big disappointment. We travelled a very far distance to dine here after hearing wonderful things about this chef & restaurant from friends that dined here years ago. This is a prime example of how important the first impression of the service team & staff are at what was thought to be a very exclusive restaurant. From the moment we arrived & there was little to no greeting, menus were literally placed on the table with no introduction, no suggestions of dining selections, no nothing. It got worse as the dinner went on… the service station desk was 5 feet from our table and the staff chatted amongst themself the entire time with little to no attention to our dining needs. They removed my champagne glass with out asking if I was finished or wanted another. When our appetizers arrived, they set them on the table, no description of what they were no mention to enjoy our first course. The same thing happened with our dinner; it was placed on the table without a word. There were four different service people; all were equally unimpressive. We left after dinner, had no desire to hear about the dessert as the experience was so cold & unfriendly. The food itself was average but the service was so bad that it wouldn’t have mattered how amazing it was the experience was so disappointing. I feel for this chef, without a better front of the house, I don’t see how this restaurant will ever obtain it’s Michelin status again. We’re not people that like to write poor reviews but felt that this needed to be shared with management to help constructively get back to the restaurant it once was.

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2. A

   Anniv

   Dorset

   3 reviews

   vip
   5.0

   3 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   First class

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3. M

   Martin

   London

   6 reviews

   5.0

   6 reviews

   Dined on 23 June 2022

   overall5food5service5ambience5

   Excellent Food and good service. Small number of people dinning today probably due to rail strike.

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4. OT

   OpenTable Diner

   London

   1 review

   vip
   5.0

   1 review

   Dined on 23 June 2022

   overall5food5service5ambience5

   Absolutely stunning food and incredible service! Thank you so much for making my special celebration remarkable!

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5. OT

   OpenTable Diner

   London

   36 reviews

   vip
   4.0

   36 reviews

   Dined on 19 June 2022

   overall4food5service4ambience5

   Fantastic room, great food, service dropped off after main course was served.. overall

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6. NM

   NicolaM

   London

   1 review

   5.0

   1 review

   Dined on 19 June 2022

   overall5food4service5ambience5

   Beautiful room and perfect service and ambience - delicious lunch (particularly the crab starter) and a thoroughly enjoyable experience. Would recommend

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7. R

   Redcoat

   London

   4 reviews

   vip
   4.0

   4 reviews

   Dined on 15 June 2022

   overall4food4service4ambience5

   It was lovely, however we were offered more bread and then were told we would have to wait as they had only been expecting 2 tables for lunch and additions had arrived so they were having to cook more!!

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8. D

   Denis

   1 review

   5.0

   1 review

   Dined on 14 June 2022

   overall5food5service5ambience5

   Qualité impeccable pour le repas, le service et le confort. Une expérience culinaire incomparable. Si le prix n’est un obstacle, c’est un excellent choix.

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9. g

   gus1

   London

   6 reviews

   5.0

   6 reviews

   Dined on 14 June 2022

   overall5food5service5ambience4

   Really good meal excellent service enjoy the wine air conditioning bit harsh at first but staff altered the settings

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10. l

    lester

    London

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 13 June 2022

    overall5food5service5ambience5

    Lovely dining room with Wedgewood-themed decor. Lots of space between tables and very comfortable seating. Good service, excellent food, and a knowlegeable sommelier. We will return.

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11. CP

    ChristyP

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5

    Really lovely experience, felt like a nice treat but not stuffy. The staff were all lovely and a special shout out to the pianist who was a delight and serenaded the birthday boy too! The decor was beautiful and I appreciated all the cushions to make myself comfortable.

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12. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on 9 June 2022

    overall5food5service5ambience5

    Loved our experience at the Lanesborough. It was our anniversary and the meal from start to finish was amazing.

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13. CJ

    CJE3

    London

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 9 June 2022

    overall5food4service4ambience5

    The food is delicious and there was plenty of choice, even on the set menu, plus the wine list offered enough to please everyone. The service was professional and friendly and we felt really welcomed. There was a glitch with the bill, and when I called the next day I was very impressed by the way in which it was handled. Visiting The Grill is quite a treat and we’ll worth the extravagance. We will return.

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14. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 1 June 2022

    overall5food5service5ambience5

    The serving staffs are very friendly and professional. The food are great in terms of freshness and taste. We enjoyed our dinner very much.

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15. I

    Inigo

    London

    12 reviews

    vip
    5.0

    12 reviews

    Dined on 29 May 2022

    overall5food5service5ambience5

    Excelente servicio. Ambiente magnífico. La relación calidad precio es extraordinaria. Tome el Velouté de salmón y el Pork Belly. Lo bueno del restaurante es que el salón está cubierto por unas ventanas por donde entra la luz, hay unas plantas preciosas y se puede tener una conversación sin que los vecinos la escuchen ni molesten. El servicio es especialmente atento y nunca se retrasan. Un 10/10

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16. I

    Inigo

    London

    13 reviews

    vip
    5.0

    13 reviews

    Dined on 27 May 2022

    overall5food5service5ambience5

    Excelente ambiente. De los más refinados salones para comer o cenar en Londres. El ambiente es excelente, y el ruido no molesta para tener una conversación en las mesas. La comida excelentemente presentada y el servicio muy amable. Uno esperaría que la factura fuese muy elevada pero el menú del día cuesta 44 libras con todo incluido. Muy buena recomendación

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17. BM

    BeckyM

    London

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5

    Staff were very nice and professional. Good was lovely and ambience superb. Would definitely recommend.

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18. AB

    AnthonyB

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on 25 May 2022

    overall5food5service5ambience5

    An outstanding meal and every course of the set menu was thoroughly enjoyed by each member of my party. The service was attentive, but not overly so. We couldn't get into the Library bar for a pre-dinner drink, but a member of the concierge recommended an alternative bar and informed the restaurant team who looked after us with a very nice treat. We will definitely return.

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19. ZZ

    ZZTTZZ

    London

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 24 May 2022

    overall5food5service5ambience5

    Wonderful evening at the Lanesborough for Anniversary dinner.

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20. T

    Timx11

    New England

    44 reviews

    5.0

    44 reviews

    Dined on 24 May 2022

    overall5food5service5ambience4

    Really enjoyed the London restaurant festival set dinner wonderful cooking and presentation attentive service.

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21. MI

    MINJIS

    London

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 22 May 2022

    overall5food5service5ambience5

    It was my 30th birthday!! I am very gald to enjoy the experiences and lovely services!! Thanks a lot

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22. t

    tooloveholic

    London

    6 reviews

    vip
    1.0

    6 reviews

    Dined on 22 May 2022

    overall1food1service3ambience5

    No wonder why this place lost a star. The food is absolute joke especially desserts.

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23. OT

    OpenTable Diner

    Denver

    3 reviews

    3.0

    3 reviews

    Dined on 20 May 2022

    overall3food4service3ambience4

    Tiny portion sizes

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24. OT

    OpenTable Diner

    Devon

    1 review

    5.0

    1 review

    Dined on 20 May 2022

    overall5food5service5ambience5

    Arrived after our (very wet) Duke of Edinburgh gold ceremony at Buckingham palace. Door men were very welcoming and we were very looked after as soon as we entered. Food was delicious - best meal we have had in years! Ambience was great - we felt special! We aren’t rushed and loved our time there. We will be back!

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25. OT

    OpenTable Diner

    Hampshire

    1 review

    5.0

    1 review

    Dined on 20 May 2022

    overall5food5service5ambience5

    Lunch before Duke of Edinburgh Gold Award celebration event at Buckingham Palace. Great experience contributing to a memorable day.

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26. MA

    MARYANNV16671

    London

    5 reviews

    5.0

    5 reviews

    Dined on 16 May 2022

    overall5food5service5ambience4

    Perfect dinner, so tasteful!! Service was immaculate! We highly recommend it to connaiseurs !!!

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27. H

    Hammble

    London

    1 review

    2.0

    1 review

    Dined on 16 May 2022

    overall2food1service3ambience3

    Booked the Grill at the Lanesborough for a special reunion after 2 years of not meeting up with friends.... Quiet, Refined, Exquisite, Attention to Detail, you'd think.... you'd be wrong. Booked by request a quiet table out of the way, no note on the booking.... offered a table in the middle of the restaurant. The Asparagus 4 pieces and a confit egg yolk, the egg yolk was grainy and the 4 asparagus were disappointing... if you do minimalist you have to be perfect. this was NOT perfect. Main course Dover Sole, rubbery (over cooked) and tasteless, in truth it probably want fresh, Monday is a bad day for fish. Strip sirloin if you like to fight with your meat and I mean wrestle then this is the dish for you. Side salad, vinaigrette was over salted and inedible. our other friend had the Halibut that he said was very nice. The DOURO wine we had was very pleasant as it should have been for £85. The staff were fine and Rebecca our waitress was lovely, very helpful. They comp'd the 2 of the main courses, they couldn't really do anything else. The Grill re opened 4 weeks ago and it really should be in soft opening mode and telling customers that is the case. It really is a case of Fur Coat and no Knickers currently and definitely not worth the money for the food. The building is beautiful but you cant eat a building.

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28. AF

    AF2022

    London

    2 reviews

    4.0

    2 reviews

    Dined on 14 May 2022

    overall4food4service4ambience5

    We had a nice lunch, service was good and the location is just stunning and full of natural light. However, the set menu isn’t really anything special so if you go for that you might want to manage your expectations. My personal highlight was the Belgravia Bloom cocktail, delicious and good looking enough for the ‘gram!

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29. JG

    JessicaG

    London

    4 reviews

    5.0

    4 reviews

    Dined on 14 May 2022

    overall5food5service5ambience5

    Lovely lunch, highly recommend to anyone for a special occasion

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30. MK

    MartinK

    Malta

    1 review

    4.0

    1 review

    Dined on 12 May 2022

    overall4food5service1ambience4

    All food delicious - congratulations to the chef and the kitchen team. The service was not good - we had to go to the desk to get any at all on more than one occasion. I asked that menus be brought to the bar 20 minutes befor our table was due. Nothing happened. We arrived in the restuarant itself and no water was offered or brought. Altogether rather neglectful and slow thrughout the meal. We usually had to pour our own water and wine. The serving staff needs to keep an eye out for when people are waving frantically trying to attract attention, and always be scouting the room instead of chatting inside the booths! I should have reduced the service charge of £100 on my bill. But it really has put me off returning for a while, to a reaturant I have been coming to quite often in the last 10 years

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31. OT

    OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on 6 May 2022

    overall4food4service4ambience5

    Very enjoyable - the room and entertainment were both lovely. The service was slow at the start but overall pleasant. We received a little treat to mark us being there for a celebration which we appreciated. Food very tasty, particularly the starters. We would come back again!

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32. MF

    MaxF

    London

    1 review

    5.0

    1 review

    Dined on 19 April 2022

    overall5food5service5ambience5

    Fantastic food with great quality products Attentive and highly professional service from beginning to the end Great decor and luxurious surroundings From the door men to the receptionist caring and exceptional service Will go back as soon as I can

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33. P

    Pink8

    London

    33 reviews

    5.0

    33 reviews

    Dined on 15 April 2022

    overall5food5service5ambience5

    We adore the Celeste and will certainly be continuing to go to our favourite restaurant.

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34. JB

    JohnB

    New York Area

    1 review

    5.0

    1 review

    Dined on 11 April 2022

    overall5food5service5ambience5

    Perfect setting for lunch. Great service and food.

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35. e

    eylondon

    London

    8 reviews

    5.0

    8 reviews

    Dined on 18 March 2022

    overall5food5service5ambience5

    To Celebrate my 65th birthday. Staff were very attentive and friendly. Food was excellent overall enjoyable lunch.

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36. j

    jaym

    London

    6 reviews

    5.0

    6 reviews

    Dined on 18 March 2022

    overall5food5service5ambience5

    Spent a lovely afternoon at Celeste restaurant the food was delicious. It was a grand setting with beautiful chandeliers perfect for a celebration.

    Report
37. K

    Kate

    Essex

    5 reviews

    5.0

    5 reviews

    Dined on 19 February 2022

    overall5food5service5ambience5

    A lovely visit yet again. A good atmosphere and surroundings and super food Thank you.

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38. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5

    Such a great experience - the food was excellent, especially getting three courses, hors d’oeuvres and petits fours for £44 in a Michelin star restaurant. Only dropped a star because of the markup on the wine, which I regret googling, but I guess it’s part and parcel of upscale dining. It was also £7 for a bottle of water which was a bit of a surprise on the receipt! What really set this experience apart was the service, particularly from Giorgia - she was excellent! She brought over a little surprise for my boyfriend’s birthday which was such a nice touch.

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39. I

    Inaamiii

    London

    3 reviews

    5.0

    3 reviews

    Dined on 15 February 2022

    overall5food5service5ambience5

    Amazing service. Every item was worth more than we paid for. Delicious and really well though through food, amazing vibe and ambience.

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40. SS

    SimonaS

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 1 January 2022

    overall5food5service5ambience5

    Excellent food and service

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