The Lock Keepers

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1. FC

   FCratchley

   Gloucestershire

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service4ambience4

   The lock keepers is a great little find with plenty of choice for a Saturday lunchtime. The food itself was tasty and reasonably priced with our party of 5 polishing off their plates with no complaints. The drinks were also reasonably priced compared to other nearby establishments. The building although great to look at is a little loud and echoey inside which was noticeable as the venue became busier, with us struggling to hear each other across the table. The service towards the end of the meal was also a little slow but it was busy so to be expected. Thanks for a nice meal we will be back, hopefully to enjoy the garden next time!

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2. BH

   BarbaraH

   Gloucestershire

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Pleasant setting with friendly service & good menu choices, providing overall value for money.

   Report
3. RD

   RebeccaD

   1 review

   4.0

   1 review

   Dined on 13 May 2022

   overall4food5service3ambience5

   Excellent food. Some Staff a little reluctant to make us feel special Great location.

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4. FB

   FionaB

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 13 May 2022

   overall5food5service5ambience5

   Beautiful inside and out, varied and interesting brunch and lunch menu, staff who were attentive without being intrusive. We go there regularly.

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5. JB

   JanetB

   Gloucestershire

   1 review

   3.0

   1 review

   Dined on 11 May 2022

   overall3food3service3ambience1

   Many items on limited lunchtime menu not available…burgers and deserts. Website advertised weds special…but on asking told steak deal only evening menu…not happy! Service was better than previous visits…just lack of choice on menu not good.

   Report
6. OT

   OpenTable Diner

   Edinburgh

   6 reviews

   2.0

   6 reviews

   Dined on 8 May 2022

   overall2food1service4ambience4

   Sunday lunch at 2.30pm had clearly been sat under the heat lamps for ages- black potatoes, awful over cooked beef.

   Report
7. YV

   YasminV

   1 review

   5.0

   1 review

   Dined on 8 May 2022

   overall5food5service4ambience5

   We had a really enjoyable experience at The Lock Keepers from booking to leaving. The food was excellent and so was the dining experience as a whole. Staff were really friendly and accommodated our requests with professionalism. The only comment was that after finishing our main meals that plates weren’t cleared and we weren’t checked so we went up to the bar for ordering a dessert (we didn’t mind doing this) but plans weren’t cleared when dessert was served so the table was a little cluttered but didn’t affect our experience. We will definitely be back :)

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8. EF

   ElizabethF

   Gloucestershire

   1 review

   3.0

   1 review

   Dined on 8 May 2022

   overall3food2service4ambience4

   We have eaten at the lock keepers several times. The food this time was disappointing my pork was mostly fat trying to pick out some meat put me off. My husband’s beef was good but the gravy was as if wine had been added to water it down so it went further!! Cauliflower cheese was disappointing tasted as if was frozen

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9. OD

   OlwenD

   Gloucestershire

   3 reviews

   2.0

   3 reviews

   Dined on 8 May 2022

   overall2food2service3ambience3

   2 of our party ordered the roast beef meal. The beef was a small round of thick cut beef that had a thick band of gristle around the edge and was difficult to cut it was so tough and had strings running through it, the cauliflower cheese was so under cooked that it was very hard to cut also the carrots too were rock hard. The yorkshire pudding did not taste right so not sure what batter had been used to make them. We complained just to be told they would tell the chef. When we said it would have been nice to be offered a complimentary sweet the waitress said there was no manager present and they did not have the authority to make amends in any way. I think the chef must have been a stand in too. One of the waitresses that I had not seen on previous visits was quite curt and abrupt, not used to dealing with public relations I think, perhaps she too was a stand in for the day. They did say that they would make a note and perhaps make some gesture next time we were dining, but then followed that with the comment 'if you do chose to return'. I thought this quite sarcastic at the time, but on reflection she was quite right to surmise we would not return. £16 was a lot to pay for a small, badly cooked roast lunch.

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10. H

    marcH

    Gloucestershire

    2 reviews

    3.0

    2 reviews

    Dined on 7 May 2022

    overall3food4service2ambience3

    Not as good as exspected, and service was lacking.

    Report
11. MM

    MrsMcP

    London

    4 reviews

    5.0

    4 reviews

    Dined on 7 May 2022

    overall5food5service5ambience5

    Booked after good reviews on-line and took aged parents for Saturday lunch. Staff helpful nothing too much trouble (we moved tables so we could be in the sun which needed tables to be moved) small but good menu and all cooked and presented well

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12. RS

    RajveerS

    Birmingham

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    We went to this lovely place for breakfast. Great views outside onto the water and also very friendly service. Food was also brilliant.

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13. HG

    HelenG

    1 review

    4.0

    1 review

    Dined on 5 May 2022

    overall4food3service4ambience4

    Chucky chips weren’t nice at all. I would have preferred French fries. It would be good to be given the choice between the two. The fish was lovely.

    Report
14. OT

    OpenTable Diner

    Herefordshire

    2 reviews

    5.0

    2 reviews

    Dined on 4 May 2022

    overall5food4service5ambience4

    The girls who served us couldn’t have been more friendly or helpful. The only slight issue we had was the noise level. My 92 year old father has to wear hearing aids and the noise level was really high due to the wooden floors etc

    Report
15. WB

    WilliamB

    1 review

    4.0

    1 review

    Dined on 1 May 2022

    overall4food5service5ambience3

    The pub could do with a porch or similar. As soon as the door opened a wicked cold wind blew in.

    Report
16. NB

    NikkiB

    Exclusive

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service5ambience5

    Lovely food and staff very helpful and attentive. Would definitely recommend and return

    Report
17. OD

    OlwenD

    Gloucestershire

    4 reviews

    4.0

    4 reviews

    Dined on 24 April 2022

    overall4food4service4ambience3

    A little disappointed that the menu emailed me a few days before had been changed and the lamb I had chosen was not available as that was on the Easter menu apparently, so just beef or pork on the roast dinner menu. The meal was very tasty but lukewarm, only the gravy on the bottom of the plate was hot. I think they had plated it up before we had finished starters, because a large party followed us into the restaurant. One of our party had a seafood platter, which was cold, and said it was excellent. Would still be happy to go again another time.

    Report
18. SO

    SteveO

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Firstly the service was excellent, it’s the second time we’ve eaten there, and we will be back. The food was excellent, high quality and plenty of it. The choice of Pale ales was also spot on again not overpriced. Thanks for a lovely evening

    Report
19. DW

    DerekW

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Superb food as always, a great lunch at a greet venue!

    Report
20. A

    Angelam

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Would definitely go again good service lovely freshly cooked food

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21. g

    gilld

    Gloucestershire

    6 reviews

    4.0

    6 reviews

    Dined on 21 April 2022

    overall4food4service4ambience4

    Lovely to be able eat local food with excellent service

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22. WD

    WilliamD

    London

    6 reviews

    4.0

    6 reviews

    Dined on 9 April 2022

    overall4food4service4ambience4

    Lovely as usual good value

    Report
23. v

    vickyp

    London

    3 reviews

    4.0

    3 reviews

    Dined on 9 April 2022

    overall4food3service4ambience3

    Nice restaurant by the river, good service. Most meals we had were good. Disappointed with the sausage dish. Good value for food and drink.

    Report
24. S

    Sharkness

    Liverpool

    1 review

    5.0

    1 review

    Dined on 6 April 2022

    overall5food4service5ambience5

    Lovely place just off A40. Food pleasant and plentiful.

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25. JS

    JadeS

    Gloucestershire

    1 review

    3.0

    1 review

    Dined on 3 April 2022

    overall3food3service4ambience5

    Fantastic children's meal, great ingredients and price. Good beers on tap. Roast was OK, but gravy was extremely watery and veg was underdone.

    Report
26. DP

    DonnaP

    1 review

    5.0

    1 review

    Dined on 26 March 2022

    overall5food5service5ambience5

    Busy location but staff were friendly and attentive Beautiful location and pub was clean and tidy but also dog friendly Would recommend

    Report
27. NS

    NeilS

    Gloucestershire

    2 reviews

    4.0

    2 reviews

    Dined on 25 March 2022

    overall4food4service4ambience5

    Very reliable standard of food - always good at a reasonable price.

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28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 25 March 2022

    overall3food1service4ambience4

    Lovely location and very friendly and attentive staff but unfortunately the food wasn’t very good. We had salt and pepper squid to start which was coated in a very aneamic soft batter that fell away from the chewy squid. I had steak for a main. Also chewy and coated in pepper which i didn’t ask for and don’t like. Sticky toffee pudding for desert was delicious but served with cold custard. They reheated with no problem. May be back for a drink along the riverside but definitely not food.

    Report
29. MF

    MichaelF

    1 review

    5.0

    1 review

    Dined on 24 March 2022

    overall5food5service5ambience5

    Brilliant fish and chips meal deal. Generous portion, cooked to perfection

    Report
30. B

    Butterfly

    Gloucestershire

    2 reviews

    3.0

    2 reviews

    Dined on 16 March 2022

    overall3food5service3ambience4

    I think we waited nearly an hour for our food. As we were chatting and catching up it wasn’t too much of a problem but we all commented on it.

    Report
31. AS

    AndyS

    London

    1 review

    5.0

    1 review

    Dined on 10 March 2022

    overall5food5service5ambience5

    Absolutely delicious food and very friendly and attentive staff without feeling pressured at anytime.

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32. DP

    DebbieP

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 9 March 2022

    overall5food5service5ambience5

    Food and service very good - would definitely go back

    Report
33. TO

    TheresaO

    London

    2 reviews

    1.0

    2 reviews

    Dined on 6 March 2022

    overall1food1service1ambience1

    I have dined at this restaurant many times before and always had a favourable experience. Yesterday was extremely dissapointing we arrived at the restaurant at 2.15pm we had to ask to order drinks and our food order and had to repeatably go to the bar to order drinks the staff were extremly disinterested. We were not informed till nearly 1.5hrs hours later that the childrens meal was not available we had ordered and it was probably another 20 minutes till we received our main courses. It was ridiculously slow and when the food finally arrived it did not taste homecooked and tasted reheated.

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34. SM

    SanM

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 5 March 2022

    overall5food5service5ambience5

    Lovely riverside pub/restaurant. Service and food excellent.

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35. LT

    LynnT

    Bath

    1 review

    5.0

    1 review

    Dined on 3 March 2022

    overall5food5service5ambience5

    Lovely food and great service as always, a bit noisy due to a large party but it disnt spoil the meal. Perfectly cooked and seasoned steak.

    Report
36. LW

    LynneW

    London

    1 review

    3.0

    1 review

    Dined on 2 March 2022

    overall3food3service5ambience3

    Warm welcome from young staff. Shown to table with menus. As we were celebrating we wanted to order a bottle of champagne only Prosecco available (never been to restaurant before that did not have champagne)! One party member ordered ham, egg and chips which was on menu. Then told there was no ham (this was on a Wednesday evening the first night you open). Otherwise the food was good. Left large tip for waitress as none of this was her fault!!!!

    Report
37. D

    David

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on 26 February 2022

    overall5food5service5ambience5

    Nice setting, good service and very reasonably priced food and drinks.

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38. A

    Agnes

    London

    4 reviews

    2.0

    4 reviews

    Dined on 23 February 2022

    overall2food2service3ambience4

    Disappointing visit, as regular customers we were shocked at the reduction in the choice and quality of the lunch menu. Food quality wasn't up to usual standard. Wouldn't recommend if this poor menu range and quality continues.

    Report
39. PD

    PeteD

    Gloucestershire

    1 review

    3.0

    1 review

    Dined on 17 February 2022

    overall3food3service4ambience4

    The pub itself looks nice inside and out and staff were friendly, polite and prompt. Portions were huge and presented well. Starter was awesome We were just let down on our mains which were incredibly salty - both had burgers so can't comment on other meals.

    Report
40. NN

    NicolaN

    Cincinnati

    1 review

    5.0

    1 review

    Dined on 11 February 2022

    overall5food5service5ambience5

    The food was excellent, great flavours, beautifully presented and the service was excellent.

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