Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United Kingdom
  3. Hampshire
  4. Southampton
  5. Southampton
The Manor Restaurant @ Chilworth Manor, Southampton, Hampshire

The Manor Restaurant @ Chilworth Manor

4.0
4
75 Reviews
£25 and under
British
Afternoon Tea can be booked online or direct at the hotel. Please note that 24 hours notice is needed to book an afternoon tea.

The Manor Restaurant at Best Western Chilworth Manor has recently undergone a full refurbishment and is available for hotel residents and non-residents alike. Pre-booking is advised to avoid disappointment.

Afternoon Tea is served between 2pm and 5pm daily.
Dinner reservations can be made between 6pm and 9pm.


Make a booking

2 people

19:00


Booked 1 time today

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of Operation
    Lunch Daily 12:00–14:00 Afternoon Tea Daily 14:00–17:00 Dinner Daily 18:00–21:00
  • Phone number
    023 8076 7333
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Area
    Southampton
  • Cross Street
    University Parkway
  • Parking Details
    There is plenty of complimentary parking available at Chilworth Manor.
  • Additional
    Bar/Lounge, Beer, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

What 75 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.4Food
  • 4.1Service
  • 3.6Ambience
  • 4.2Value

NoiseModerate

75 Reviews
  1. Fambo

    Hampshire

    1 review

    5.0

    1 review

    Dined on 17 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely afternoon tea with family to celebrate a birthday. Staff attentive. Delicious sarnies and scones. Relaxed and comfortable environment. Definitely book again.

    Is this helpful?

  2. KristianB

    London

    2 reviews

    5.0

    2 reviews

    Dined on 24 December 2023

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 2
    Really good food ! Had some issues with drink ordering but all in all good.

    Is this helpful?

  3. WilfredR

    Hampshire

    1 review

    4.0

    1 review

    Dined on 24 December 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    I only required a small meal, but that was available and fine.

    Is this helpful?

  4. OpenTable Diner

    Hampshire

    1 review

    5.0

    1 review

    Dined on 22 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Customer service was faultless. Food was prepared in a timely manner and tasted lovely. Good set menu price. It wasn’t overly busy and was a lovely festive calm atmosphere.

    Is this helpful?

  5. RegB

    Hampshire

    1 review

    3.0

    1 review

    Dined on 17 December 2023

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    This was the SECOND time that we have booked for Lunch and when we arrived it was that we were expected for Afternoon Tea, so there was a long delay while it was sorted out and we eventually got a menu, it then seems that there had to be a lot of activity to be able to produce the food ( the kitchen obvious not ready) it is as though no one bothers to communicate between the online booking and the restaurant team.

    Is this helpful?

  6. OpenTable Diner

    Hampshire

    1 review

    5.0

    1 review

    Dined on 28 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was served on hot plates and was piping hot - brilliant as we hate cold plates! The food was all very tasty and the chocolate mouse was to die for. All the staff are so friendly and helpful. You couldn’t fault them at all .You really feel that nothing is any trouble. We would highly recommend The Manor.

    Is this helpful?

  7. Claire

    Dorset

    3 reviews

    2.0

    3 reviews

    Dined on 4 July 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    I travelled up from Dorchester - over an hour to meet a friend half way between the two of us. Visiting before, I had remembered a lovely restaurant with great food. We were asked what our booking was for and I said lunch but was told they don’t do lunches in the restaurant (despite a party of 10 or so being n there). I had booked online for 1.30 lunch (website says they do lunch in the restaurant daily. ) in the end we had to have a mediocre sandwich from the bar. They were very understaffed and we felt a bit of an inconvenience. No reply from a message I sent the next day. Very disappointed.

    Is this helpful?

  8. PaulaW

    Hampshire

    1 review

    5.0

    1 review

    Dined on 2 May 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautiful place with gorgeous grounds. Food was wonderful and fresh. We had afternoon tea and would so recommend it. Staff were lovely and attentive without being over the top.

    Is this helpful?

  9. NatashaF

    Hampshire

    1 review

    4.0

    1 review

    Dined on 30 April 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    We had a really lovely time however the room we had afternoon tea in only had 2 other tables and when we walked in to be seated the other 2 tables were very quiet and just stared at us. It was a bit uncomfortable . Once sat down the other 2 tables remained very quiet so the room felt very stilted. We would have preferred our table out in the bar area where you could have conversation easy without feeling other tables just sat listening whole time. Once the other 2 tables had left we relaxed and had a lovely time though

    Is this helpful?

  10. EllishaJade

    Hampshire

    1 review

    1.0

    1 review

    Dined on 6 April 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Such a disappointment! Looks lovely on Instagram, sadly the staff were quite rude. The risotto is on the menu as (V) but they covered it in Parmesan and then argued with us about whether Parmesan is vegetarian (it’s made from small animal intestines). They moved us table 3 times when we arrived because we explained we didn’t want afternoon tea about 7 times, to then be told our drinks weren’t included in afternoon tea 🥲🤌🏽 it looks like such a beautiful venue but after hearing some other stories of bad service there I will 100% never be going back. Such a shame

    Is this helpful?

  11. HarjinderP

    London

    1 review

    5.0

    1 review

    Dined on 4 April 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was really memorable for my partners 60th Birthday. The service was excellent and the staff could not do enough for us . Even though we were late . I would definitely recommend this place and the scones are to die for warm and soft which melt in your mouth

    Is this helpful?

  12. ChristinaT

    Gloucestershire

    3 reviews

    4.0

    3 reviews

    Dined on 5 December 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    My scallop starter was excellent. As good as I have ever had. Duck breast main was good. My wifes food was also very good.

    Is this helpful?

  13. CharlesT

    Hampshire

    1 review

    5.0

    1 review

    Dined on 3 December 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really nice and friendly staff, Food was to a really high standard for the price we paid. Really recommend this restaurant.

    Is this helpful?

  14. OpenTable Diner

    Hampshire

    1 review

    4.0

    1 review

    Dined on 3 December 2021

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Dinner was excellent if a little slow, great value if you have the dinner bread and breakfast option as there are no surcharges for any of the dishes. My only hrip was that Breakfast was advertised open until 11am on sat and Sunday but at 1030 we went for breakfast and many items had run out from the buffet. when we asked if I here would be any more we were told that the kitchen stopped breakfast at 1030. The main reason for the complain is that if the breakfast was cooked to order as in some places and you wen down at 1030 the the food would be the same standard all through the service and in this case it wasn't.

    Is this helpful?

  15. ElaineT

    Bristol

    1 review

    5.0

    1 review

    Dined on 3 October 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was lovely, nice choices, staff were very friendly.

    Is this helpful?

  16. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 21 September 2021

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Breakfast at Chilworth Manor on this, our last day, was a better experience. Perhaps it was because we had booked earlier due to checking out or maybe fewer guests book for 8am, or maybe there were just fewer guests in the hotel. We didn’t have to queue to get a table, we didn’t have to queue to get to the buffet, we didn’t have an endless stream of guest passing our table to get to the buffet - in short it was how we had imagined breakfast would be by using a booking system. Perhaps it might be an idea to warn guests when the restaurant has reached full capacity so they have the opportunity of choosing a quieter time.

    Is this helpful?

  17. Mamink4

    Essex

    10 reviews

    2.0

    10 reviews

    Dined on 20 September 2021

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    We arrived exactly at 9.00 am the time our table was booked (as we had been requested to do some weeks ago) and were informed that there were no tables left in the restaurant. We were offered a table in the lounge/bar area or a little side room that had been opened for the overflow. We chose the side room. It was pleasant enough but tea and coffee was not served there as it was in the restaurant. Guests had to make it themselves using the thermos flasks of coffee or hot water. This was disappointing but would not have been a problem if ordinary tea and milk had been provided to go with the hot water. A waitress did try to rectify this as soon as she was told but had difficulty locating the tea so by the time she got back we were halfway through our cooked breakfast. We do not understand how the restaurant can run out of tables if a time slot has to be booked in advance. Surely the policy of pre-booking must apply to ALL guests. In addition to that the guests were not asked to wear masks while serving themselves at the buffet. While it is no longer mandatory to wear a mask it is common sense.

    Is this helpful?

  18. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 19 September 2021

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2
    Buffet menu very limited, soup or salad to start, beef or fish or vegetarian pasta with only one choice of potatoes and vegetables only available on request. No gluten free desserts on offer.

    Is this helpful?

  19. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 19 September 2021

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Good choice of fruit, cereals and cooked food but had to ask about gluten free - sausages were not gluten free and no gluten free bread on offer.

    Is this helpful?

  20. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 18 September 2021

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 2
    When booking the hotel it looked as though it would be table service but this was changed to “temporary buffet service” which had a very limited menu. Only choice was salad or soup for starter, chicken, fish or vegetarian pasta for mains. Only one type of potatoes on offer and vegetables were available but only on request, so had to order these. No gluten free desserts. Experience was slightly better than a staff canteen.

    Is this helpful?

  21. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 18 September 2021

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Buffet style breakfast with a good selection of fruits cereals and cooked items.

    Is this helpful?

  22. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 17 September 2021

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Buffet menu again very limited with salad or soup as a starter, beef, fish or vegetarian pasta as mains with choice of only one type of potato and vegetables only on request. No gluten free desserts.

    Is this helpful?

  23. Mamink4

    Essex

    10 reviews

    4.0

    10 reviews

    Dined on 17 September 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good selection of fruits, cereals and cooked breakfast items. No gluten free sausages or bread. Buffet style breakfast. I would have been happier if more guests had been wearing masks while serving themselves but I guess that is up to the individual now rather than the hotel.

    Is this helpful?

  24. Mamink4

    Essex

    10 reviews

    3.0

    10 reviews

    Dined on 16 September 2021

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 2
    Sadly the last minute change to the very limited buffet menu was disappointing. There was a choice of salad or soup for starter, chicken, fish or vegetarian pasta and potatoes for main. Vegetables had to be ordered. The selection of chef’s desserts only offered cheese (no biscuits) for gluten free customers but they did provide a fruit salad that was not on the menu. The staff were very helpful and pleasant but seemed to be working under difficult circumstances.

    Is this helpful?

  25. CharlotteP

    Hampshire

    1 review

    4.0

    1 review

    Dined on 11 June 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Very nice breakfast. Table service, however the pastries could have been bigger.

    Is this helpful?

  26. micnor

    Devon

    3 reviews

    5.0

    3 reviews

    Dined on 9 June 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Booked blind and very pleasantly surprized. Everywhere spotlessly clean, furnishings and decor to a high standard, food excellent from bar or restaurant and service very friendly. By comparison to others 5 stars not enough. Brilliant... thank you Chilworth Manor.

    Is this helpful?

  27. AnnF

    Oxford

    2 reviews

    4.0

    2 reviews

    Dined on 5 June 2021

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    We had lunch on the terrace with a stunning view of the gardens. The food was excellent and the staff were friendly and helpful. The service was a bit slow because there was only one bar man on duty.

    Is this helpful?

  28. SarahM

    Hampshire

    10 reviews

    1.0

    10 reviews

    Dined on 29 May 2021

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    It was a complete disaster from start to finish, a reservation that wasn't a reservation because they'd overbooked the restaurant due to allocation of one and half hours per sitting. So all dressed up for a romantic evening with my partner whose birthday we're celebrating this weekend being told we can sit in the lounge area. Three more couples in front of us were told exactly the same thing and one couple were celebrating their wedding anniversary! I didn't stand for it and they cleared two tables and so we invited the couple whoes anniversary it was to sit with us and I asked for the other couple to be setted on the other table. Cut to the starters arriving one was completely wrong and two other mine and the lady we invited other had crab balls we're presented totally differently and looked completely different overall. I cut mine in half and it was all potatoe and no crab! My partners was meant to be smoked trouth with a celeriac side and gluten free bread. It was smoked salmon with no celeriac and wilted pinch of watercress, as was mine also. One young man (a trainee) brought the food, didn't know what was being served on the plates!!! His hand was touching his mask every second and then touching our plates! Our table was booked at 7.30, cut to 9pm and our mains hadn't arrived! The staff especially Jodie were very appologetic and othered free drinks that took half an hour so we sat foodless and drinkless for over an hour, other tables were clearly going through similar issues and when the food finally arrived, it wasn't cooked properly, or overcooked and the chefs do not know the difference between a sirlion steak and a rump steak which is what was on my plate and half of it was not edible due to fat and gristle. We were told its the 'NEW' system and because of 'covid' its not been easy. Covid is over and covid doesn't stop good management and having chefs that can actually cook and present food properly. I have never experienced anything so bad and expensive!

    1 person found this helpful

  29. StuartC

    Hampshire

    4 reviews

    4.0

    4 reviews

    Dined on 26 May 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Covid made seat planning difficult and you had to book a time but we were made to feel welcome. The staff were enthusiastic and chatty and the food was good. Being nit picky, the menus could have been cut to shape properly (looks unprofessional) and we could have been offered sharper knives for our meat but on the whole it was good.

    Is this helpful?

  30. LeonaF

    Essex

    6 reviews

    4.0

    6 reviews

    Dined on 25 May 2021

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Lovely meal, fantastic service. Had a lovely time, thank you

    Is this helpful?

  31. Tommy

    London

    1 review

    4.0

    1 review

    Dined on 3 May 2021

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    The staff were incredibly friendly and polite, we were seated and served quickly. The food was delicious, the only real issue was out of their control and that was the wind. We almost blew away in the bad weather.

    1 person found this helpful

  32. JudyV

    Hampshire

    1 review

    3.0

    1 review

    Dined on 3 May 2021

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Very polite and friendly staff. 3 of us chose fish n chips and unfortunately the fish had little flavour. The waiter was covering socially distanced tables so it was hard to catch him to ask for more vinegar and tartar sauce. The waiter didn't come back to ask if everything was okay with our meal or to ask if we wanted any drinks with our main meal but in all fairness he was serving four tables spread out across the terrace.

    Is this helpful?

  33. Anya

    Hampshire

    1 review

    5.0

    1 review

    Dined on 24 April 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous terrace, it is in full sun until the sun sets and they have patio heaters, so we felt warm sitting outside. Staff were attentive and food was very tasty.

    Is this helpful?

  34. robH

    Hampshire

    1 review

    3.0

    1 review

    Dined on 24 April 2021

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We went for a meal on Saturday afternoon. On a sunny day, the setting is delightful. We were sat outside in the garden and it's a very nice setting for a Saturday afternoon. While the menu is not really as advertised on Opentable (only the limited bar menu at the moment), the food we ordered wasn't bad. Classic 'pub grub'. The chicken Ceaser salad was pretty nice and both meals were a decent size. My main issue with the place was the service. It wasn't great. There were no more than 4 tables being used at any one time and two waitresses, but we still had to constantly wait long periods of time to get any service as the ladies on duty were more interested in hanging out chatting at the reception than serving the guests, only popping out to the seating area when it was absolutely unavoidable.

    Is this helpful?

  35. ValP

    Hampshire

    1 review

    5.0

    1 review

    Dined on 20 April 2021

    1. Overall 5
    2. Food 1
    3. Service 4
    4. Ambience 1
    Got there & only Bar food available so didn’t stop .will go back when restaurant is open ,

    Is this helpful?

  36. Evie

    Hampshire

    1 review

    5.0

    1 review

    Dined on 16 April 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very very impressed! Was almost put off by the not so great reviews however from the moment we arrived we knew it was a very classy, lovely area! The staff were so friendly! And the food was delicious! Maybe slightly over priced but for the scenic location it’s wonderful! Would definitely return

    1 person found this helpful

  37. Marie

    London

    1 review

    1.0

    1 review

    Dined on 2 November 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Food wasn’t nice , staff were not very friendly, was lost most of the time

    Is this helpful?

  38. clivet

    Hampshire

    1 review

    3.0

    1 review

    Dined on 30 October 2020

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    No bread so couldn’t provide toast. Tea so weak it was like plain water. Food ok but nothing noteworthy.

    Is this helpful?

  39. OpenTable Diner

    Las Vegas

    13 reviews

    4.0

    13 reviews

    Dined on 25 October 2020

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 2
    Sunday lunch was spot on, lovely place and service was brilliant. Ambience was a little bland, but that probably was because it was empty.

    Is this helpful?

  40. EmilyH

    Hampshire

    1 review

    4.0

    1 review

    Dined on 21 October 2020

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    Stayed at chilworth as part of a peppa pig world package. Food was adequate, just your usual breakfast. Service was ok, a smile goes a long way. Apart from that, it was good.

    Is this helpful?

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

The Manor Restaurant @ Chilworth Manor is rated 4 stars by 75 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 1 time today
Google Map for The Manor Restaurant @ Chilworth Manor

Chilworth, Southampton, Hampshire SO16 7PT

Additional information

  • Cross Street
    University Parkway
  • Area
    Southampton
  • Hours of Operation
    Lunch Daily 12:00–14:00 Afternoon Tea Daily 14:00–17:00 Dinner Daily 18:00–21:00
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress Code
    Smart Casual
  • Parking Details
    There is plenty of complimentary parking available at Chilworth Manor.
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
Rentalcars Logo
OpenTable Logo