The Maven

4.4
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282 reviews
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£25 and under
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International
**Valentines Dinner 13th - 16th February.
All bookings to be made via the Events team please call 0191 2331010 to make a dinner reservation on any of these dates**

*Mothers Day, Easter Sunday & Fathers Day lunch bookings are also being taken via the Events team directly*

The Vermont Hotel is bringing dining to the heart of Newcastle with The Maven. The Maven combines decadent dining with stunning views of the Newcastle and Gateshead Quayside.

Open from 12.30 pm -9: 30 pm and serving an eclectic range of dishes inspired from cuisine around the world, it's the ideal place to dine. Sunday Lunch served all day from 12.30pm - 9.30pm except Valentines weekend.

Alongside good food, we offer great wines.  The Maven takes pride in its huge range of wines from around the world.  Meals can then be finished in style with a digestif in The Redwood Bar & and, Lounge.

All Afternoon Tea booking to be made on open table websites for The Lounge and Redwood Bar at the Vermont Hotel

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Daily 6:00PM - 9:30PM

What 282 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.3
value
Noise · Quiet
89% of people would recommend it to a friend
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BH
Newcastle
1 review
Dined on 6 February 2020
Overall5food5service5ambience4

Great food and excellent friendly service. Had three-course meal on voucher and was delighted that we had the choice of all dishes without supplements.

The Maven
Responded on 10 February 2020

Thank you so glad you enjoyed it and hope to see you again soon.

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V
Newcastle
3 reviews
Dined on 31 January 2020
Overall4food4service5ambience3

Varied & nicely presented food. Excellent service. Unfortunately, the restaurant was very quiet and therefore lacked atmosphere.

The Maven
Responded on 10 February 2020

Thank you for comments and we are glad that you enjoyed the food.

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EC
1 review
Dined on 30 January 2020
Overall3food3service4ambience4

Went to the maven for an anniversary dinner. The atmosphere was very romantic and chilled. The service was very quick and we weren't kept waiting for our food. I found it very good that they offered a vegan menu and you can mix and match for same included price. The food was nice. I had the Thai chicken laska, the only thing I can say is that there was still cartilage and alot of skin left out the chicken, so it tampered with the overall quality of the food. Overall I did have a pleasant experience, will return when restraunt week is on, as quite pricey for quality otherwise.

The Maven
Responded on 10 February 2020

Thank you for your comments which we very much appreciate and will pass on to the Chef. Glad to hear that you will return just as a point you mention that the food is expensive when not on offer, we do a signature menu every day of the week which is £1 more than the restaurant week menu so affordable for all. The A la carte menu is reasonably priced too for the quality of food, With that in mind, we hope to see you back before the next restaurant week offer.

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LL
Edinburgh
1 review
Dined on 29 January 2020
Overall5food5service5ambience5

Absolutely fabulous meal, couldnt fault it. Flavoursome and decent sized portions all cooked really well.
The new look in the restaurant is really classy but then it always was. Service was second to none. Wine was reasonably priced and of a very good quality. As it was a belated birthday meal it was lovely to get a free sweet at the end of the meal. We will definitely be back.

The Maven
Responded on 10 February 2020

Thank you for the fantastic comments and we are delighted that you enjoyed your visit with us.

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OT
Newcastle
3 reviews
Dined on 28 January 2020
Overall2food4service3ambience2

Welcomed on arrival and shown straight to our table, great. I’m not sure why service is very slow on serving drinks...my food was fine unfortunately, my partner’s wasn’t and wrong. Also tried to overcharge for included items on the bill.

The Maven
Responded on 10 February 2020

Thank you for your comments which will be looked into. I am sure apologies have already been given is this was fed back to up on the night but our apologies once again.

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J
Newcastle
2 reviews
Dined on 26 January 2020
Overall4food4service3ambience3

Food was very good and great value during restaurant week. New member of staff seemed to make a few mistakes with orders and the restaurant could have been warmer but overall a good experience and we will return

The Maven
Responded on 30 January 2020

Thank you for your comments which we very much appreciate and glad to hear that you will return. See you soon.

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BA
Newcastle
2 reviews
Dined on 26 January 2020
Overall4food5service4ambience5

Beautiful setting in The Vermont Hotel. Lovely food, lovely staff fantastic view of Tyne Bridge

The Maven
Responded on 30 January 2020

Thank you for wonderful comments see you again soon.

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AC
Newcastle
1 review
Dined on 25 January 2020
Overall5food5service5ambience5

Cannot rate highly enough....amazing as always and the best food around! Fantastic!

The Maven
Responded on 30 January 2020

Thank you for the wonderful review see you again soon.

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MM
Newcastle
1 review
Dined on 25 January 2020
Overall3food2service4ambience4

Good Looking restaurant. Staff very friendly. Unfortunately the food let them down - very bland.

The Maven
Responded on 30 January 2020

Thank you for your comments which have been noted and passed to the Head Chef, not a comment we have had before about the food being bland. Personal preference. We do hope that you would consider returning in the future.

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G
1 review
Dined on 25 January 2020
Overall3food3service4ambience3

We both had the beef as starters and explained our cooking preference however, these were mixed up. The waiter kindly offered to have it cooked again for me but I declined as we would be eating at different times. The seafood linguine had too much cream in the sauce, which was disappointing and the portions were more like a tasting menu. My Sister thought the room was cold, but I thought it was fine. The service we are received was very good without being pretentious. We had never tried the Maven before hence why we tried it on Restaurant Week, but we don't think we would re book.

JP
1 review
Dined on 25 January 2020
Overall5food5service5ambience5

The Food was beautiful we had the vegan menu and the Staff could not do enough for us and the restaurant was 1st class

The Maven
Responded on 30 January 2020

Thank you for the wonderful reviews see you again very soon.

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ST
Newcastle
1 review
Dined on 24 January 2020
Overall5food5service5ambience5

Excellent service food fab will definitely come back we were booked for 8.30 but arrived early it wasn’t a problem got taken to a table straight away

The Maven
Responded on 30 January 2020

Thank you for wonderful review and we hope to see you very soon.

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A
Newcastle
1 review
Dined on 24 January 2020
Overall5food4service5ambience4

A really enjoyable restaurant week menu, food arrived quickly, great service and we will definitely be back for the a la carte menu in the future.
Only negative was that they add a service charge on to the bill automatically. We were happy to tip but would have preferred to choose rather than have it imposed on us! Staff actually lost out as we would have tipped more than the amount automatically added.

The Maven
Responded on 30 January 2020

Thank you for your lovely review and comments and we are glad that you enjoyed your visit with us. We hope to see you again very soon.

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M
1 review
Dined on 22 January 2020
Overall4food5service4ambience5

Overall a great dining experience. Only down side was at the end we had to go hunt for staff to get the bill. Then look for them again to pay. Staff very attentive at the start of the night but became elusive at the end

The Maven
Responded on 30 January 2020

Thank you for your review and comments which have been noted. Glad you enjoyed visit and hope to see you again soon.

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BR
Newcastle
1 review
Dined on 20 January 2020
Overall1food1service3ambience1

Poor tasteless food, portion sizes were too large for a starter and too small for a main.

The Maven
Responded on 30 January 2020

Thank you for comments apologies that we have not pleased you on this occasion. I do hope that you discussed your feedback with the tea on the night and they rectified this for you.

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VW
1 review
Dined on 20 January 2020
Overall4food4service5ambience5

Lovely food - gorgeous sweet potato Thai soup - excellent Sea Bream and so well cooked - the only reason I marked food at 4 rather than 5 was because I would have preferred an alternative to dhal with the fish. Lovely warm, relaxed atmosphere on a cold winter night and attentive but not overbearing service. Will definitely return

The Maven
Responded on 30 January 2020

Thank you for the wonderful review and glad you enjoyed your visit with us. See you again soon.

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KP
Newcastle
2 reviews
Dined on 17 January 2020
Overall4food3service5ambience5

Nice food but the main menu wasn’t available so not much choice.

The Maven
Responded on 21 January 2020

Thank you for your review and we are glad that you enjoyed your food. As it is Restaurant week/month the menu is limited as its a special offer. Come back and visit again and sample the full A la carte menu.

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a
Newcastle
5 reviews
Dined on 16 January 2020
Overall5food4service5ambience5

Very relaxing. Excellent service. Food tasty and well prepared. Excellent value on Restaurant Week deal during January.

The Maven
Responded on 21 January 2020

Thank you for your lovely review and we hope to see you again soon.

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RP
1 review
Dined on 14 January 2020
Overall4food4service5ambience4

Great food and impeccable service. Booked straight in for the following night.

The Maven
Responded on 21 January 2020

Thank you so much for the wonderful review and glad you enjoyed your visit with us. Glad to see you re booked ans hope to see you again soon.

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KE
Newcastle
1 review
Dined on 30 November 2019
Overall3food4service1ambience3

We have eaten here several times before and always been more than satisfied. This time however things were definitely not the same. We had to wait unreasonable times for each course to be served and then one person at a time. Although the waiter did his utmost to put things right the kitchen and bar staff kept letting him down. We felt extremely sorry for him. Sadly we will not be returning for a while.

The Maven
Responded on 24 December 2019

Thank you for your review and honesty which we appreciate. I am sorry that we have let you down on this occasion, as you have been many times, you know this is not the norm for us. We will, of course, look into what has gone wrong on your visit and ensure that there is no repeat. We do hope that we can welcome you back soon.

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MC
Newcastle
1 review
Dined on 10 November 2019
Overall5food4service4ambience2

Food nice, could have been hotter. Drinks expensive. Very cold in the restaurant.

The Maven
Responded on 15 November 2019

Thank you for comments and apologies about the heating, this has been rectified and we do hope to see you again soon.

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OT
Newcastle
1 review
Dined on 9 November 2019
Overall5food5service5ambience5

Lovely evening and great food.

The Maven
Responded on 15 November 2019

Thank you for lovely comments hope to see you again soon.

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IJ
County Durham
10 reviews
Dined on 8 November 2019
Overall4food4service5ambience5

Very good quality food, great staff and lovely relaxing atmosphere. We will certainly return sometime and try more off the menu. A great pre-theatre restaurant.

The Maven
Responded on 15 November 2019

Thank you for lovely comments hope to see you again soon.

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MG
Newcastle
1 review
Dined on 3 November 2019
Overall5food5service5ambience5

Beautiful Sunday lunch served by friendly staff in a lovely comfortable restaurant. The only minor criticism I have is that our table was directly under the speaker and the music was a little loud, but other than that, perfect and we will return.

The Maven
Responded on 15 November 2019

Thank you for wonderful review and comments, delighted that you had a nice visit with us and we very much look forward to seeing you again soon.

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V
Newcastle
1 review
Dined on 2 November 2019
Overall5food4service4ambience5

We all enjoyed our meal we will definitely go back.

The Maven
Responded on 5 November 2019

Thank you for 5 stars.

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BE
Yorkshire
1 review
Dined on 30 October 2019
Overall5food5service5ambience5

Went here for my boyfriend’s 21st birthday after seeing their 3 courses for £19 deal. We were seated immediately on a table with birthday confetti and our order was promptly taken. All three courses were amazing. We had mussels with garlic and cream sauce and the Dahl to start, the chicken for main and the creme brûlée for dessert. We were also given a complimentary dessert tray for the birthday boy.
It was an amazing experience all together and would definitely go again.

The Maven
Responded on 5 November 2019

Thank you for lovely comments and rating which we very much appreciate. We are thrilled that you enjoyed your meal with us and we do hope your partner enjoyed the rest of his birthday celebrations. We do hope that we can welcome you back in the future. Thank you again.

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s
1 review
Dined on 26 October 2019
Overall5food5service5ambience5

First time at the restaurant and I found the food and service both impeccable. Will definitely return and would recommend to friends and family

The Maven
Responded on 30 October 2019

Thank you very much for your wonderful comments which we very much appreciate. We are delighted that you enjoyed your visit to us and we are thrilled that you will return and recommend us. We look forward to seeing you again very soon.

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KP
1 review
Dined on 20 October 2019
Overall5food5service5ambience5

Great food and great service as always, in lovely surroundings

The Maven
Responded on 30 October 2019

Thank you for 5 stars and lovely comments and we look forward to seeing you again very soon.

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IP
1 review
Dined on 15 October 2019
Overall4food3service4ambience4

Considering the restaurant was only 1/3 full we waited 45 minutes for our main course. My wife's meal was fine and I had a vegetarian dish, which if I am honest was no better than what I would normally cook at home. However, there was a nice ambience and the waiting staff were very attentive and helpful.

The Maven
Responded on 22 October 2019

Thank you for your review and comments which we appreciate. Apologies about the wait on food this will be looked into however, our food is cooked fresh to order. I am glad the staff looked after you and we do hope that you will return in the future.

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SM
1 review
Dined on 13 October 2019
Overall5food5service5ambience5

Excellent food, served by great staff who were very attentive. I would recommend this restaurant to anyone looking for the above as well as lovely, cosy environment.

The Maven
Responded on 22 October 2019

Thank you for lovely review and we hope to see you again very soon.

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SR
Newcastle
3 reviews
Dined on 5 October 2019
Overall4food3service4ambience3

Not sure it was ok the menu was not great for a choice of food . Could not fault the staff tho

The Maven
Responded on 9 October 2019

Thank you for comments see you again soon.

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M
Newcastle
1 review
Dined on 5 October 2019
Overall5food5service5ambience5

Visited The Maven for my boyfriends birthday, would highly recommend and definitely would visit again

The Maven
Responded on 9 October 2019

Thank you for lovely comments and we are glad you enjoyed your visit. See you again soon.

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G
Newcastle
2 reviews
Dined on 28 September 2019
Overall5food5service5ambience5

The standard of food was its usual high standard with good service. All my group enjoyed the experience and would return.

The Maven
Responded on 1 October 2019

Thank you for lovely review and comments and we are thrilled you and your party enjoyed your meal with us. Hope to see you again soon.

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JW
1 review
Dined on 26 September 2019
Overall5food5service5ambience5

Excellent meal & service...would definitely recommend and will return soon...Thank you...

The Maven
Responded on 1 October 2019

Thank you for the lovely review and comments and we are delighted that you enjoyed your visit with us. We hope to see you again very soon.

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CE
Newcastle
1 review
Dined on 22 September 2019
Overall5food5service4ambience4

Fabulous Sunday lunch in lovely surroundings. The roast beef was slightly pink and beautifully tender.

The Maven
Responded on 1 October 2019

Thank you for the lovely review and comments and we are delighted that you enjoyed your lunch with us. We hope to see you again soon.

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LS
Newcastle
15 reviews
Dined on 22 September 2019
Overall3food4service3ambience1

Nice hotel , great location but unfortunately, the Maven is far from reaching its full potential. Decor is reasonable (if not a little old fashioned) however, the ambience is non existent - very few people in giving the Maven less atmosphere than the moon. Service was reasonable, but a lack of bread was disappointing - at £50 for two for Sunday lunch , one would expect bread as a given. The food choice was good and the meal itself was fine - unfortunately the experience was let down by the complete lack of ambience. Cafe 21 and Dobson & Parnell offer similar price menus, serve better food, offer better service and are invariably full ....enough said !

have nothing to worry about ....

The Maven
Responded on 1 October 2019

Thank you for your review and constructive comments which we do value and take on board. Everyone has different taste in terms of decor we are sorry that you did not find ours comfortable. In terms of the menu, we offer competitive prices to the same calibre of establishments in the city. Thank you again for your comments and we are sorry that you will not be returning to us.

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JM
Newcastle
1 review
Dined on 21 September 2019
Overall4food4service4ambience5

The Maven is beautifully decorated and has a cosy but elegant feel. The menu isn’t huge but there’s still plenty of choice, and it’s very unpretentious. The portions are generous, I was very full after a starter and main. All in all a good dining experience with a view of the Tyne Bridge to complete it!

The Maven
Responded on 1 October 2019

Thank you for nice review and comments which we very much appreciate. We are glad that you enjoyed your meal with us and we look forward to seeing you again soon.

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PD
1 review
Dined on 19 September 2019
Overall4food4service4ambience3

Fantastic food that caterers for a variety of palettes and dietary requirements, but quite a formal setting that seemed to necessitate a quiet atmosphere, a little like a library. That said, the staff were friendly and the wine was good.
I would definitely come here again.

The Maven
Responded on 1 October 2019

Thank you for your nice review and comments and we are glad that you enjoyed your meal with us. We look forward to seeing you again in the future.

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JO
Newcastle
1 review
Dined on 14 September 2019
Overall5food5service4ambience5

Food was delicious with excellent presentation. Very enjoyable meal, restaurant wasn't very busy but hotel was hosting wedding and drink service was slow because of this. However really didn't detract from lovely late afternoon/evening meal.

The Maven
Responded on 20 September 2019

Thank you for the wonderful review, apologies about the speed of drinks but thank you for the understanding. We will pass your comments onto the team and we hope to see you again soon.

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JS
1 review
Dined on 12 September 2019
Overall5food5service5ambience5

Wonderful food , beautiful restaurant, great value for money and friendly professional staff. I would definetly reccomended this restaurant.

The Maven
Responded on 20 September 2019

Thank you so much for your wonderful rating and comments, we very much appreciate this and we hope to see you again very soon.

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