The Melting Pot - Naperville
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Pure Chocolate Fondue
Pick from the flavors of milk, dark or white chocolate
Our selection of premium cured meats^, artisan crackers and accompaniments. Gluten-Free: Without Artisan Crackers
Cheese | Mezzacorona, Pinot Grigio
We went for an early Father’s Day and new grandpa dinner. Our waitress was fantastic. So friendly. The food was delicious and copious. We had to cook about 1/2 of our leftovers for a delicious dinner tomorrow. We had the Bigger Night Out. I wish I took pictures of each course but here is the turtle dessert.
Complete waste of money. First the waitress was flirting and all over me. Completely ignored the other person at the table with me, she wouldn’t acknowledge my guest and would only talk to me. Then the first 2 courses were completely rushed and we had no time to enjoy the food. During the entrees the cook top was barely on and wasn’t actually cooking the food. After approaching the manager none of this was fixed. Waste of time and money
We treated our daughter and 4 friends for dinner for 8th grade graduation. They had a great time.
The Melting Pot was great!
We visited for our daughter’s graduation. The server was overwhelmed with too many tables and didn’t know how to use the temperature controls for the fondue. Our order was not correct. It was acknowledged but not corrected. The meal was extremely expensive for the quality of the food we received. We definitely won’t be going back for the main course - possibly just for the cheese course.
It was nice. Get experience very fun I liked it alot
Great ambience and wonderful service! Our server definitely helped make my Birthday celebration special!
Our server was great and had us laughing. Wish I could have her every time.
This was my first time here and I must say the fondue life was amazing.
The restaurant had trash all over the floor. Furnishings and walls worn. Service was so slow and rushed and most importantly the food was terrible. The cheese was beer laden... my kids couldn’t eat it at all. The salads drenched in dressing. The server never brought my salad at all. The pot was left on the eye so long the water evaporated and the pot just burned until our server finally came back. Other servers just walked past the smokey smelly mess. The main course was terrible and a very unappetizing experience. We got the check and left without dessert. Would NEVER go back. Don’t waste your time!
had to wait over 30 minutes with a reservation - restaurant seemed very dirty. The waitress was amazing and really saved the experience - but considering the cost they could do a lot to elevate the experience.
Our waitress was very friendly and very good at setting things up so we could enjoy the experience of fondue!!
Very happy with everything!!
Very expensive, but overall a great and intimate experience. It felt like we were the only ones in the restaurant. NOT for a quick meal. We were there about 3 hours.
Excellent experience, service and food was great I will definitely go again
We were celebrating my daughters 13th birthday. They made the experience absolutely awesome. Our waiter Brady was fantastic. Each of the fondue courses were so good. We had a great time.
They never disappoint! Great food and a fun experience! Our server Caitlyn was great which made the birthday dinner so much more enjoyable! We’ll definitely be back!
Wonderful service and Dan at the Bar was great! I love fondue and the melting pot did it just right!
We were seated in a corner near a very poorly sealed door. There was a horrible draft to the point where my wife and kids needed to keep their jackets on the entire meal and were still cold. I would have as well if I had a jacket. The service was not good, either. Initially the service was fine, but it became worse as the meal went on. I’m not sure if it was because we were in a back corner of the restaurant so it was easy to forget about us or if it was because they got busy, but it took forever to get new drinks after ordering them to the point where I just decided not to bother ordering another. We asked menu questions that our server said he didn’t know but would check, but the answers never came and there wasn’t follow up.
Having said all of that, the food was good. The ambiance is good - fun music, good lighting. The hostess was very personable and polite. We were celebrating a birthday so the waiter brought a dessert plate that was nice.
Service was slow. They gave our entree to a different table, so we waited a really long time for ours. They did nothing to make up for this. Food was good, but too expensive for what you get.
Our server Tony was great and informative! We will be back for sure!
We really enjoyed our time there. Really great for couples who are looking for interactive things to do together.
nothing else to add.. nice venue to spend quality time with the family eating.
First time experience and the server was not very helpful in explaining the menu options. My table was dirty and she proceeded to tell me that it was “part of the table”, even though whatever was on the table stained my sleeve. Food quality is not worth the price nor was the quantity of it.
Check in was quick and the woman at the podium was very friendly. Server was very energetic and friendly. Felt some changes with food. Carrots seemed frozen. Mushrooms seemed that they weren’t cleaned. But the steak and shrimp super yummy. Some guy somewhere in the restaurant was super loud which was very annoying. Overall good but feel a family of 4 shouldn’t be as expensive as it was.
Thank you for taking the time to leave valuable feedback. Please join our clubfondue the next time your in to receive updates on specials and gifts we offer. We hope to see you again soon!
They didn't offer a coupon from your site so we left
I took my friend here for her birthday. We were looking for a fun “experience” and neither of us had been before. I guess you can say we got an “experience” and it was absolutely horrible. We agreed we will NEVER go back. As other reviewers have said, the food quality was questionable, the drinks were low alcohol content and generic. Nothing special about the martini or the margarita. No garnish or fanciness AT ALL! The cheese fondue was ok at best. The vegetables to dip looked dried out (as did all of our food). Our waiter brought generic tortilla chips for the cheese. They looked like the kind you get in those huge bags from big box stores. The salad tasted like the almonds were old-like the kind you get in those little packets of to-go type salads. Next was the entree with multiple sauces that we really had no idea what to pair with what. They appeared to be coming straight out of the fridge already in their dishes because you could tell they had that “coating” on the top. Our waiter knew it was our first time here but really seemed annoyed because he would have to do more explaining. By this time we had ordered more drinks and he apparently forgot. The dessert was the only thing remotely good. The chocolate came cold and was served with a bunch of super dried up items. Fruit was fine. I wanted to order an after dinner drink with my dessert and we were told the coffee maker was broken. It was like no big deal to our waiter. He didn’t even off us any other options . When the bus girl came by to get our meat pot off the table we still had skewers cooking in it. They had already taken our plates so we removed the skewers with meat on and asked her where to place them since our plates were gone and she said “I don’t know.” We just laid them on the table. We really felt rushed to get out-asking for our payment WHILE we were still eating. We definitely made memories as we will always get a good laugh at our experience!
We had a wonderful experience there! Great service and food. You might need to ask for any special weekday deals they have as they don't seem to be advertised on the menu, but they are on the website.
Thank you for the 5 stars!
Took a LONG time (20+minutes after seating) to get water and drinks. Then towards the end they were rushing us to get our before the next group. It was also very crowded and very loud. Food and experience was outstanding.
Waiter was knowledgeable and kind when he was there.
I assume they were understaffed for a COVID weekend. Plus’s they ran out of the food two of my children ordered but didn’t tell us till long after we had ordered and already were eating the appetizers
Stated it was my daughters birthday. The hostess recognized it but nothing happened. I didn’t say anything because I shouldn’t have to. Waiter forgot to bring us extra teriyaki sauce and I had to ask for water 3 times. Food was great.
Thank you for taking the time to leave valuable feedback!
Excellent service and food was delicious.
Always one of our favorites for date night!! Great food, get atmosphere, great server!!
We really need to go there more often
Everything was outstanding - delicious food and outstanding service!
The person that called to confirm the rsvp was very rude
Excellent choice for people with food allergies! We have 1 gluten free and 1 gluten and dairy free person in our family. Our daughter who is dairy free and gluten free was so excited to be able to eat cheese, bread, and chocolate! It was the perfect birthday dinner for her!
If you have never I highly recommend.Great knowledgeable staff.Our waitress was amazing!My wife and I had a wonderful time,thats what it’s all about.Highly recommend for any couple.
The Melting Pot - Naperville is rated 4.3 stars by 178 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.