The Melting Pot - Naperville

4.3
178 reviews
$50 and over
Fondue
There’s no better place to live in the Midwest than Naperville, and The Melting Pot has become a worthy restaurant in the city’s impressive dining repertoire. Join us as we celebrate spur-of-the-moment dinners, romantic date nights, and special occasions of any kind. Award-winning cheeses and internationally-renowned chocolates bring flavor to each plate. As if that wasn’t enough, our cuts of meat are hand-selected, our salad dressings are made-to-order, and our seasonings offer robust flavors. Whether you’re reliving old favorite stories over a rich, gooey pot of fondue or making new memories with our skewers in-hand, allow our classic, customizable dishes to delight your taste buds and reinvent fine dining as you know it.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 178 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
3.9
value
Noise · Moderate
92% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

We went for an early Father’s Day and new grandpa dinner. Our waitress was fantastic. So friendly. The food was delicious and copious. We had to cook about 1/2 of our leftovers for a delicious dinner tomorrow. We had the Bigger Night Out. I wish I took pictures of each course but here is the turtle dessert.

OT
OpenTable Diner
Chicago
3 reviews
Dined 6 days ago
Overall1food1service1ambience1

Complete waste of money. First the waitress was flirting and all over me. Completely ignored the other person at the table with me, she wouldn’t acknowledge my guest and would only talk to me. Then the first 2 courses were completely rushed and we had no time to enjoy the food. During the entrees the cook top was barely on and wasn’t actually cooking the food. After approaching the manager none of this was fixed. Waste of time and money

KC
KristaC
Las Vegas
4 reviews
Dined on 6 June 2021
Overall5food5service5ambience5

We treated our daughter and 4 friends for dinner for 8th grade graduation. They had a great time.

L
Lydia
Chicago
1 review
Dined on 4 June 2021
Overall5food5service5ambience4

The Melting Pot was great!

KR
KristenR
Orlando
7 reviews
Dined on 3 June 2021
Overall3food3service2ambience4

We visited for our daughter’s graduation. The server was overwhelmed with too many tables and didn’t know how to use the temperature controls for the fondue. Our order was not correct. It was acknowledged but not corrected. The meal was extremely expensive for the quality of the food we received. We definitely won’t be going back for the main course - possibly just for the cheese course.

RG
RickiG
Chicago
1 review
Dined on 22 May 2021
Overall4food3service4ambience5

It was nice. Get experience very fun I liked it alot

J
Jamie
Atlanta
1 review
Dined on 18 May 2021
Overall5food5service5ambience5

Great ambience and wonderful service! Our server definitely helped make my Birthday celebration special!

OT
OpenTable Diner
1 review
Dined on 16 May 2021
Overall4food4service5ambience4

Our server was great and had us laughing. Wish I could have her every time.

OT
OpenTable Diner
Chicago
8 reviews
Dined on 14 May 2021
Overall5food5service5ambience5

This was my first time here and I must say the fondue life was amazing.

OT
OpenTable Diner
Chicago
2 reviews
Dined on 9 May 2021
Overall1food1service1ambience1

The restaurant had trash all over the floor. Furnishings and walls worn. Service was so slow and rushed and most importantly the food was terrible. The cheese was beer laden... my kids couldn’t eat it at all. The salads drenched in dressing. The server never brought my salad at all. The pot was left on the eye so long the water evaporated and the pot just burned until our server finally came back. Other servers just walked past the smokey smelly mess. The main course was terrible and a very unappetizing experience. We got the check and left without dessert. Would NEVER go back. Don’t waste your time!

NH
NoraH
Chicago
1 review
Dined on 9 May 2021
Overall2food3service3ambience2

had to wait over 30 minutes with a reservation - restaurant seemed very dirty. The waitress was amazing and really saved the experience - but considering the cost they could do a lot to elevate the experience.

CM
ConnieM
Chicago
1 review
Dined on 9 May 2021
Overall5food5service5ambience5

Our waitress was very friendly and very good at setting things up so we could enjoy the experience of fondue!!

Very happy with everything!!

OT
OpenTable Diner
Chicago
2 reviews
Dined on 8 May 2021
Overall5food5service5ambience5

Very expensive, but overall a great and intimate experience. It felt like we were the only ones in the restaurant. NOT for a quick meal. We were there about 3 hours.

OT
OpenTable Diner
Chicago
5 reviews
Dined on 8 May 2021
Overall5food5service5ambience5

Excellent experience, service and food was great I will definitely go again

L
Lems913
Chicago
6 reviews
Dined on 7 May 2021
Overall5food5service5ambience5

We were celebrating my daughters 13th birthday. They made the experience absolutely awesome. Our waiter Brady was fantastic. Each of the fondue courses were so good. We had a great time.

MP
MrPiwo
Chicago
9 reviews
Dined on 29 April 2021
Overall5food5service5ambience5

They never disappoint! Great food and a fun experience! Our server Caitlyn was great which made the birthday dinner so much more enjoyable! We’ll definitely be back!

TJ
TonyJ
Chicago
3 reviews
Dined on 24 April 2021
Overall5food5service5ambience5

Wonderful service and Dan at the Bar was great! I love fondue and the melting pot did it just right!

OT
OpenTable Diner
Chicago
1 review
Dined on 17 April 2021
Overall5food5service5ambience5

Date night

JJ
vipJoeJ
Chicago
9 reviews
Dined on 17 April 2021
Overall1food4service1ambience1

We were seated in a corner near a very poorly sealed door. There was a horrible draft to the point where my wife and kids needed to keep their jackets on the entire meal and were still cold. I would have as well if I had a jacket. The service was not good, either. Initially the service was fine, but it became worse as the meal went on. I’m not sure if it was because we were in a back corner of the restaurant so it was easy to forget about us or if it was because they got busy, but it took forever to get new drinks after ordering them to the point where I just decided not to bother ordering another. We asked menu questions that our server said he didn’t know but would check, but the answers never came and there wasn’t follow up.

Having said all of that, the food was good. The ambiance is good - fun music, good lighting. The hostess was very personable and polite. We were celebrating a birthday so the waiter brought a dessert plate that was nice.

JR
JoyR
Seattle
4 reviews
Dined on 10 April 2021
Overall4food5service4ambience4

Service was slow. They gave our entree to a different table, so we waited a really long time for ours. They did nothing to make up for this. Food was good, but too expensive for what you get.

OT
OpenTable Diner
Chicago
2 reviews
Dined on 9 April 2021
Overall5food5service5ambience5

Our server Tony was great and informative! We will be back for sure!

OT
OpenTable Diner
Caribbean
1 review
Dined on 26 March 2021
Overall5food5service5ambience5

Great time!

MG
MichaelG
New Orleans
4 reviews
Dined on 20 March 2021
Overall5food5service5ambience5

Took in-laws

SB
SherriBerri
Chicago
1 review
Dined on 20 March 2021
Overall5food4service5ambience5

We really enjoyed our time there. Really great for couples who are looking for interactive things to do together.

BD
BrianD
Orlando
1 review
Dined on 18 March 2021
Overall5food5service5ambience5

nothing else to add.. nice venue to spend quality time with the family eating.

OT
OpenTable Diner
Chicago
1 review
Dined on 12 March 2021
Overall2food2service1ambience2

First time experience and the server was not very helpful in explaining the menu options. My table was dirty and she proceeded to tell me that it was “part of the table”, even though whatever was on the table stained my sleeve. Food quality is not worth the price nor was the quantity of it.

HV
HeatherV
Indiana
4 reviews
Dined on 6 March 2021
Overall5food4service5ambience4

Check in was quick and the woman at the podium was very friendly. Server was very energetic and friendly. Felt some changes with food. Carrots seemed frozen. Mushrooms seemed that they weren’t cleaned. But the steak and shrimp super yummy. Some guy somewhere in the restaurant was super loud which was very annoying. Overall good but feel a family of 4 shouldn’t be as expensive as it was.

The Melting Pot - Naperville
Responded on 10 March 2021

Thank you for taking the time to leave valuable feedback. Please join our clubfondue the next time your in to receive updates on specials and gifts we offer. We hope to see you again soon!

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OT
OpenTable Diner
Chicago
1 review
Dined on 2 March 2021
Overall1food1service1ambience1

They didn't offer a coupon from your site so we left

OT
vipOpenTable Diner
Chicago
1 review
Dined on 26 February 2021
Overall1food1service1ambience2

I took my friend here for her birthday. We were looking for a fun “experience” and neither of us had been before. I guess you can say we got an “experience” and it was absolutely horrible. We agreed we will NEVER go back. As other reviewers have said, the food quality was questionable, the drinks were low alcohol content and generic. Nothing special about the martini or the margarita. No garnish or fanciness AT ALL! The cheese fondue was ok at best. The vegetables to dip looked dried out (as did all of our food). Our waiter brought generic tortilla chips for the cheese. They looked like the kind you get in those huge bags from big box stores. The salad tasted like the almonds were old-like the kind you get in those little packets of to-go type salads. Next was the entree with multiple sauces that we really had no idea what to pair with what. They appeared to be coming straight out of the fridge already in their dishes because you could tell they had that “coating” on the top. Our waiter knew it was our first time here but really seemed annoyed because he would have to do more explaining. By this time we had ordered more drinks and he apparently forgot. The dessert was the only thing remotely good. The chocolate came cold and was served with a bunch of super dried up items. Fruit was fine. I wanted to order an after dinner drink with my dessert and we were told the coffee maker was broken. It was like no big deal to our waiter. He didn’t even off us any other options . When the bus girl came by to get our meat pot off the table we still had skewers cooking in it. They had already taken our plates so we removed the skewers with meat on and asked her where to place them since our plates were gone and she said “I don’t know.” We just laid them on the table. We really felt rushed to get out-asking for our payment WHILE we were still eating. We definitely made memories as we will always get a good laugh at our experience!

SW
SarahW
Chicago
4 reviews
Dined on 25 February 2021
Overall5food5service5ambience5

We had a wonderful experience there! Great service and food. You might need to ask for any special weekday deals they have as they don't seem to be advertised on the menu, but they are on the website.

The Melting Pot - Naperville
Responded on 10 March 2021

Thank you for the 5 stars!

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OT
OpenTable Diner
1 review
Dined on 20 February 2021
Overall4food5service3ambience2

Took a LONG time (20+minutes after seating) to get water and drinks. Then towards the end they were rushing us to get our before the next group. It was also very crowded and very loud. Food and experience was outstanding.

Waiter was knowledgeable and kind when he was there.

I assume they were understaffed for a COVID weekend. Plus’s they ran out of the food two of my children ordered but didn’t tell us till long after we had ordered and already were eating the appetizers

OT
vipOpenTable Diner
Chicago
1 review
Dined on 20 February 2021
Overall4food5service3ambience5

Stated it was my daughters birthday. The hostess recognized it but nothing happened. I didn’t say anything because I shouldn’t have to. Waiter forgot to bring us extra teriyaki sauce and I had to ask for water 3 times. Food was great.

The Melting Pot - Naperville
Responded on 10 March 2021

Thank you for taking the time to leave valuable feedback!

Report
L
Laura
Chicago
8 reviews
Dined on 11 February 2021
Overall5food5service5ambience5

Excellent service and food was delicious.

JS
JulieS
Chicago
1 review
Dined on 6 February 2021
Overall5food5service5ambience5

Always one of our favorites for date night!! Great food, get atmosphere, great server!!

r
vipramin
Chicago
67 reviews
Dined on 30 January 2021
Overall5food5service5ambience5

We really need to go there more often

KM
vipKMcD
Des Moines
9 reviews
Dined on 23 January 2021
Overall5food5service5ambience5

Everything was outstanding - delicious food and outstanding service!

P
Paula
Chicago
3 reviews
Dined on 8 January 2021
Overall1food1service1ambience1

The person that called to confirm the rsvp was very rude

d
deisenach
Chicago
9 reviews
Dined on 2 January 2021
Overall5food5service5ambience5

Excellent choice for people with food allergies! We have 1 gluten free and 1 gluten and dairy free person in our family. Our daughter who is dairy free and gluten free was so excited to be able to eat cheese, bread, and chocolate! It was the perfect birthday dinner for her!

MN
MichaelN
1 review
Dined on 16 October 2020
Overall5food4service5ambience5

If you have never I highly recommend.Great knowledgeable staff.Our waitress was amazing!My wife and I had a wonderful time,thats what it’s all about.Highly recommend for any couple.

OT
vipOpenTable Diner
Chicago
18 reviews
Dined on 30 September 2020
Overall5food5service5ambience5

Anniversary

FAQs

The Melting Pot - Naperville is rated 4.3 stars by 178 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.