We booked through open table as it told us there were tables available for new years. We booked the table, return taxis and made no other dinner plans for the evening. On the morning I missed a phone call having worked nights the night before, at 5pm I listened to the answer phone message only to hear we had no table for the evening. This had left it very late on new year to book anywhere else and we also had to cancel the taxis and find last minute plans.
Good, reasonably priced food, smart service, nice atmosphere. Would definitely eat here again.
Lunch with family. Very attentive and polite service. Disappointingly the advertised fixed price lunch menu wasn’t available. So two courses cost more than the evening fixed price three course menu. Food was delicious. The crumble desert was huge but very tasty.
Sunday lunch was excellent Albeit there was far too much. I really appreciate fresh veg and not frozen the roast potatoes and roast parsnips and the savoy cabbage could not have done better myself
All ok but service a little slow after starters?? had to wait 15 - 20 mins for main course about 15 mins for two sweets, also thought beers a little exspensive
Good choice on menu, delicious food. Service was excellent
Sunday lunch beef duo is great
Been here on multiple occasions and the food is always of a good standard for what you pay. Everything is fairly priced. Went for Mothers Day on this particular occasion and the staff were very friendly and welcoming and had us seated in our lovely window table, food came out quickly and was to a good standard, good portion size and hot!! Only improvement is that the waitress took 20 minutes to even come and take our drinks order ... appreciate it was Mother's Day but couldv'e been quicker. Manager however saw we had no drinks and quickly rectified.
A great night celebrating a special birthday. Service and food were good and friendly staff.
I have been to the Mermaid many times and it is my usual pub for drinking, however the food we had was mediocre and not as good as it has been previously, this was after a long wait for starters and mains and by the time we had received our food the appetite to eat had diminished.
The waitress was courteous to us, however I found her to be quite abrupt at times and slightly annoyed, maybe due to it being a busy service but we did have to ask regarding how long our food was going to be and as a result of it taking so long we decided not to have dessert as it was 11pm by the time we had finished our main meals considering we had been seated for dinner just after 8:30pm.
That said, the beer and drink selection at the Mermaid is brilliant as well as the ambiance, so hopefully this is just a short blip and the food and service will improve quickly, however it will not stop me going there for a pint, but may try an alternative location for food.