The Northumberland Arms
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
- Contact tracing information collected
Everything was beautiful and very tasty but just a bit mean with the portion size - especially roast potatoes and vegetables…. especially for a man!
Sunday roast trio was unreal. Highly recommended! Never had belly pork like it
Dear Anonymous Thank you and delighted you enjoyed everything about your visit. We hope we can welcome you back again soon. The Northumberland Arms
Food excellent, service and staff excellent especially our waitress Katy.
One point was the wooden circular backed chairs were uncomfortable always knocking your elbows ...
Otherwise all good
Dear RoseS Thanks for letting us know your food and service were excellent. Sorry you weren't 100% comfortable; there was a time when we had spare cushions, but due to the pandemic, these had to be removed. We hope you'll be back to visit us again soon. Kindest regards The Northumberland Arms
Here on holiday, the pub was recommended, food, service and overall experience was excellent. Booked to eat again later in the week :)
Dear Anonymous So glad you discovered us and had such an enjoyable meal. We hope your return visit was also excellent. Kindest regards The Northumberland Arms
We had a great meal at the Northumberland Arms. The dining room is spacious and we had a quiet table. The food was great; there was an excellent selection.
I’d recommend it.
Dear im45 Thanks for taking the time to review your visit and delighted to hear the food was great. We look forward to your return. Kindest regards The Northumberland Arms
A very pleasant place to eat ,good food ,presentation excellent and friendly staff.
Dear David Great feedback and really appreciated. We hope you'll be back again soon. The Northumberland Arms
Had a table for four plus our dog in the bar area. The staff were very friendly and the food very tasty.
Dear CazzaC Thanks for letting us know you had great service from our team and enjoyed your food. We look forward to your next vist. Kindest regards The Northumberland Arms
Celebratory lunch. The food was very good. The service was responsive and attentive but no overly so. We will definitely return.
Dear AndrewV Thanks for letting us know we helped make your celebrations memorable with good food and service. We look forward to your next visit. Kindest regards The Northumberland Arms
First time visit following recommendation from friend. Lived up to expectation. Food was very good and tasty, good portions and friendly staff. Only downside was that service was a little on the slow side, not a bad thing as you do not wish to be rushed.
Dear IanW Many thanks for your great all round review; glad we lived up you your expectations. We apologise if you thought service was a little slower than expected but "good things come to those who wait". We look forward to your next visit. The Northumberland Arms
We’ve always loved the Northumberland Arms and hadn’t been for a while due to Covid. We visited again on Sunday 11th July and we’re greatly disappointed. The service was very poor with no rush to take our order, absolutely no rush to clear our table (plates were left for around half an hour after we finished) and no rush for the bill- we asked 3 times and in the end had to get up and wait at the bar so we couldn’t be forgotten. It felt as though we had been pushed in a corner and forgotten about. The atmosphere of the venue was dull too- no music and silence. It felt very awkward to even speak.
For these reasons we would not revisit and have completely changed our views on the venue and food now. It felt like a wasted journey and more so wasted money.
While take all reviews seriously we are unable to fully investigate this matter due to your anonimity. In line with all hospitality venues, we are encountering significant staff issues as a result of Track & Trace and many who have left the industry, resulting in our team being extremely stretched and in part, made up of inexperienced new starters who are yet to be fully trained. We did however received other glowing reviews for the same day so we accept we may not be to your taste or budget.
The food was very nice but the service was very, very slow. We were greeted quickly and offered drinks quickly but after that, we had to ask to order mains, then again to order deserts, then again to pay. Not offered any more drinks. A bit disappointing. The staff were friendly and helpful though- just not enough of them or not experienced enough.
Dear Cicie Thanks for letting us know you were welcomed and enjoyed your food. Obviously recovering from the pandemic we are still in the process of recruiting and training new staff and we apologise if our service was not quite as quick as you would have liked it. We value your custom and hope you'll be back to dine with us again soon. Kindest regards The Northumberland Arms
Menu uninspiring and food obviously not produced by a qualified chef, very little meat in lamb flatbread and wholefood salad lacked any imagination and was poor value. Been regular visitors when we are in Northumberland but will not be returning, staff were lovely though
Great service and beautiful food! Will definitely be booking again and will recommend to everyone.
Dear DonnaF Thank you for your perfect 5* review!! We look forward to your return. Kindest regards The Northumberland Arms
Great food and staff.
Service was a little bit mixed up.
Dear IanW Thanks for your 5* review and for commenting on our great food and staff. Obviously recovering from the pandemic we are still in the process of recruiting and training new staff; our service will be back to 100% very soon. We look forward to your next visit. Kindest regards The Northumberland Arms
Excellent hotel. Staff so friendly and first rate food and service. Going back again tonight it was so good. Best place to eat in the area and now looking to book a room for a stay.
GiseleK Thank you for your 5* review and glad to hear you are dining with us again; we hope you enjoy your meal just as much. Kindest regards The Northumberland Arms
Outstanding food, Outstanding service.
Travelled up from Whitley Bay, we will definitely make the return journey to come back. Thanks again.
Dear RawsieB Thank you for your 5* review and glad we made your trip from Whitley Bay more than worthwhile. We look forward to your next visit. Kindest regards The Northumberland Arms
Fantastic food, seasonal and extremely tasty.
Great service, highly recommended.
Positives: lovely setting and ambience, helpful staff, strict Covid measures, good food.
Negatives: some of the vegetables (cabbage and broccoli) should have been cooked a little longer as they were very hard.
Dear ThereseT Thank you for your feedback and for commenting on our lovely setting, ambiance, staff, Covid measures and good food. We apologise if you thought the veggies were a little 'al dente'; we only wish you'd mentioned this to your server and perhaps we could have solved there and then for you. We hope you'll be back to dine with us again. Kindest regards The Northumberland Arms
The service was excellent, the real ale was in very good condition and the place was clean. A dog wet the floor at one point and the staff dealt with it in a hygienic and efficient way.
Because the fish and chips is usually so good here, I ordered it again. The quality has taken a dive I'm afraid to say. The usual crispy batter coating was poor and the actual fish was soggy, watery and tasteless. I'm no expert on these things as to why that was, but I would guess it had been frozen and then defrosted too quickly. Shame.
Dear Peter Thank you for your feedback; we are surprised that you did not enjoy your fish & chips, this is our highest selling and most praised dish. As always we NEVER use frozen fish always Haddock fresh from our fish merchant coated in batter made daily from beer. We are sorry that you feel yours was not up to standard. Kindest regards The Northumberland Arms
Lovely lunch for my in laws 50th wedding anniversary. The staff were lovely and the food was very nice.
My husband wanted to point out you can buy the gigantic kids burger for just over £6 or the adult one for £12.95 which is basically the same burger with two patties on the adults and one on the kids. The kid’s one is massive, we had to bring half of it home as our ravenous 8 year old struggled with it!
Nice place, lovely location, yeah we would go again. I’d love to try the street food on the menu, Ill skip the burger saga!
Dear SonjaM Thanks so much for the feedback; we are so pleased to hear you enjoyed your special occasion. We note your comment regarding burger size and whilst it is great to hear the size of our kids version left plenty to take home, we would point out that the adult version has 2 of the beef patties (the most expensive part) plus onion rings & a larger portion of fries, also our kids meals are competitively priced as kids are generally accompanied by adults. Kind regards
As always we had a lovely meal at the Northumberland Arms. Everyone enjoyed their meals. The Fish of the Day special (Monkfish) was particularly nice, as was the Pie of the Day.
The service was attentive with the main person having excellent communication skills and was extremely engaging and made us feel very welcome.
All in all, excellent.
Dear Stephen Thank you for your perfect all round feedback; it really means a lot to us. We look forward to your next visit. Kindest regards The Northumberland Arms
Lovely meal, friendly staff. Trevor looked after us very well.
Dear RebeccaK Many thanks for your feedback; Trevor will be delighted. We look forward to your next visit. Kindest regards The Northumberland Arms
The menu was varied and well presented. The service was professional and efficient. The surroundings very pleasant
Dear ChristineG Thank you so much for your 5* review. We are so pleased with your feedback and look forward to welcoming you back again soon. Kindest regards The Northumberland Arms
Food was nice. Service was a bit lack lustre. Not very attentive and it wasn’t packed restaurant. I asked for a mother drink which was forgotten so had to ask again. Not awful service but not good either
Dear Amanda May we apologise if service provided was not what it should have been. Whilst we strive to recover from the pandemic, we are in the process of recruiting and training new front of house staff. We will look into this further. Although you haven't mentioned your food, we sincerely hope you enjoyed it when it arrived. We value your custom and hope you'll return to allow us another opportunity to impress. The Northumberland Arms
Food was superb, ambience was excellent, the place was always good but the new owners have certainly improved the whole experience. Unfortunately on this occasion there was a staff shortage due to covid tests and so we waited longer than we would have expected for our meals. Keep up the good work guys , it's a pleasure to have such a wonderful place to eat in our lovely village
Dear TimR Thank you so much for your kind and positive feedback; it really is appreciated. Kindest regards The Northumberland Arms
Entertaining a friend from Scotland who thoroughly enjoyed the evening . Love the traditional decor and the food was top class , also noted you were dog friendly which is a big plus .
Dear CeliaD So glad you have discovered us and had such a great evening. We look forward to your next visit. The Northumberland Arms
Really yummy food. The fish of the day was delicious and wine fab as always.
Dear EmmaE Thanks for taking the time to review your visit. So glad you enjoyed your fish of the day and wine from our broad selection. We look forward to your next visit. The Northumberland Arms
Great food, and nice to have a pie that isn’t in a separate container and hotter than the surface of the sun!
Dear PaulM So glad you enjoyed our homemade pie and your overall visit. We hope we can welcome you back again soon. The Northumberland Arms
Professional and competent staff. The food was very good with good portions.
Lots of room to be comfortable and enjoy our evening.
Good ales delivered by a lovely and competent waiter.
Dear rebelicious Thank you for your great all round feedback; it really means a lot to us. We hope we can welcome you back again soon. Kindest regards The Northumberland Arms
We were a little anxious before our visit having not been in a pub during the pandemic but need not have worried. The tables were well spaced and staff all wore protective masks while providing attentive table service. Our host Trevor was courteous, very obliging and went above and beyond to explain things and make us feel at home. His recommendations from the menu were spot on and the food more than lived up to our expectations.
Dear PeterS So glad you enjoyed your food and thanks for acknowledging the lengths to which we have gone to remain Covid safe. We hope you'll be back to visit us again soon. The Northumberland Arms
Fabulous experience. Great staff and great great
Dear Laura We are delighted to hear we made such a positive impression and look forward to your next visit. Kindest regards The Northumberland Arms
Service was quite slow although we had booked a table
Dear StevenJ Apologies if you felt service was a little slower than expected; we hope your meal was thoroughly enjoyed when it arrived. Kindest regards The Northumberland Arms
Great place to eat. Excellent food, attentive staff without being intrusive. Had a really good experience and would highly recommend.
Dear PhylC Thank you for taking the time to review your visit and your feedback. We hope we can welcome you back again soon. Kindest regards The Northumberland Arms
Another great evening. We have now been quite a few times drawn by the varied menu (we are working our way through the varied options), comfortable setting and super staff.
Easy to park and a great setting for a lovely stroll up the river after a delicious meal and a glass or two... or just watching the river from the bridge.
Dear LucyC Thank you for your 5* review - much appreciated. We look forward to your next visit as you continue to make your way through our entire menu. Kindest regards The Northumberland Arms
Enjoyable meal of fish and chips. Very tasty and well presented. Beautiful white fillets and the crispiest batter. Extremely large portion, would perhaps have chosen a smaller portion if offered.
Did find the menu lacking in vegetarian and vegan options.
Very clean and all Covid safety procedures in place.
Dear Live2eatgoodfood Great feedback and much appreciated. We hope we can welcome you back again soon. Kindest regards The Northumberland Arms
Great lunch at a reasonable price, good service from very pleasant staff
Dear SteveM Delighted to hear you had a great lunch and good service from our hardworking team. We look forward to your return. Kindest regards The Northumberland Arms
Friendly efficient staff, good food at reasonable price
Dear MrsC Thank you for your kind and positive feedback; it is really appreciated. We hope you'll be back again soon. Kindest regards The Northumberland Arms
The staff were fantastic making us feel very welcome, covid secure throughout & the service & food were amazing
Dear RuthN Thanks for your great all round feedback; it really is appreciated. We hope you'll be back to visit us again soon. Kindest regards The Northumberland Arms
Nice food, nothing special. Pleasant dining areas and ambience. Fairly good service. Nice location opposite river.
Dear IanT Thanks for taking the time to review your visit. We hope you'll be back again soon. Kindest regards The Northumberland Arms
Visited here for an afternoon in the sun by the river. Outside area was very quiet and relaxing. Food was outstanding, fresh tasty and homely cooked. Cant wait to visit again.
Service was friendly and quick. Fab little treat to celebrate an extended 30th birthday weekend!
Dear Chris So glad you have discovered us and had such an 'outstanding' meal with great service from our team. Belated Happy 30th Birthday from all the team. Kindest regards The Northumberland Arms
The Northumberland Arms is rated 4.4 stars by 783 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.