This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

The Northumberland Arms

4.4
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643 reviews
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£25 and under
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British
Welcome to The Northumberland Arms, a beautiful Bar and AA Rosette Restaurant with five 5* luxury guest bedrooms by the River Coquet in the heart of Northumberland. Situated approximately one mile from the A1, perfectly positioned for direct access North & South; lies the idyllic village of Felton. The Northumberland Arms was built in the 1820’s by Hugh Percy, 3rd Duke of Northumberland as a Coaching Inn and has now been fully renovated to an extremely high standard.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Sick staff prohibited in the workplace
What 643 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.3
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
OpenTable Diner
Newcastle
2 reviews
Dined 9 hours ago
Overall5food5service5ambience5

Great Sunday lunch, friendly service all set in a lovely village pub.

MC
MCfoodie
Newcastle
1 review
Dined 3 days ago
Overall4food4service4ambience5

An fabulous pub in a beautiful location. The food, staff and service were excellent.

JB
JanB
Newcastle
1 review
Dined 6 days ago
Overall3food4service1ambience3

Not enough staff, had to wait over 1 hour for meal, then it was over cooked, they replaced this and the second meal was lovely, the people at tables around us were all complaining about the wait, social distancing was good.

OT
OpenTable Diner
London
2 reviews
Dined 6 days ago
Overall2food2service2ambience2

Disappointed in the whole experience. Food was over cooked and cold and took far too long to be brought to table. From entering to leaving took 2 hours for 2 courses. Over rated and over priced.

JM
JoanneM
Norfolk
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Really tasty flavoursome food ... can’t fault ... great friendly staff ... excellent service ... Laid back easy atmosphere... literally perfect ... try the chocolate tart .. omg ❤️

F
Famdate
Newcastle
3 reviews
Dined on 13 September 2020
Overall4food4service3ambience5

Meal was very nice apart from the roast potatoes. I’m not sure if they were reheated too long but we could hardly cut into them. Staff very pleasant and helpful but very slow service for drinks.

OT
OpenTable Diner
Newcastle
2 reviews
Dined on 13 September 2020
Overall4food4service5ambience4

Lovely food, good table service
Sanitisers all around
Staff in PPE
Enjoyable Sunday roast - will be back

AT
AngieT
London
1 review
Dined on 12 September 2020
Overall5food5service4ambience5

Great food and venue. Service was a little slow but not to the detriment of our evening out. Would highly recommend

The Northumberland Arms
Responded 4 days ago

Dear Angie Thank you for your kind and positive feedback; as all our food is cooked fresh to order, service sometimes takes a little longer than anticipated. We look forward to your next visit for faultless service from our front of house team. Vanessa C Guest Relations

Report
JT
JoanneT
Gloucestershire
1 review
Dined on 12 September 2020
Overall5food5service5ambience4

Great food and good service. Well set up to cope with social distancing .

m
mikeh
1 review
Dined on 11 September 2020
Overall5food5service5ambience5

Lovely break in the journey. Very welcoming and great food

OT
OpenTable Diner
London
1 review
Dined on 11 September 2020
Overall5food5service5ambience5

Beautiful food , lovely pub. Polite staff

AS
AttilaS
London
1 review
Dined on 10 September 2020
Overall5food5service5ambience5

It was our second time in the restaurant with friends and our puppy we will come back again soon

HP
HelenP
Newcastle
1 review
Dined on 10 September 2020
Overall2food4service1ambience4

Food good, a little pricey. Unfortunately service wasn't great. We were left with our empty plates for 30 minutes and did not get asked if we wanted a dessert. As we waited for so long, we asked for the bill (three times) before we had to request this and pay at the bar.

PS
PeteS
1 review
Dined on 7 September 2020
Overall2food4service3ambience2

Lovely pub, table staff very good. Main courses were excellent. However, even though the pub wasn't massively busy, we waited 35 minutes for two slices of very cold bread with a bowl of olives and some butter, which was disappointing. And then a couple with 3 very noisy dogs were placed in the main restaurant next to us, having been moved due to disagreeing with another dog.
As a dog lover I have no issue with dogs in bars, outside areas or conservatories. But badly behaved ones in an indoor restaurant area? Afraid it ruined our meal and my ears, and at £65 for food, not acceptable. A shame, as it should have been a lovely birthday meal for my wife, but we won't be returning.

HE
HelenE
Lancashire
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

Fantastic service and amazing food as usual.
Never disappoints

OT
OpenTable Diner
Newcastle
5 reviews
Dined on 6 September 2020
Overall2food3service3ambience4

Was really looking forward to Sunday dinner after hearing great things about it, but left very disappointed. Food quality was excellent, but portions wholly inadequate for such a high price of £16.95, eg just three tiny potatoes.

AA
AndreaA
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

Fab food fab service and a beautiful location. The staff are super friendly and kern to help

OT
OpenTable Diner
Newcastle
5 reviews
Dined on 5 September 2020
Overall3food5service3ambience5

Food excellent but spoilt by very slow service. Main course took 50 minutes to arrive, had to request a glass of wine 3 times before it arrived. Waited another 20 minutes for dessert menu, then gave up and left. Staff were friendly but getting their attention was very difficult.

S
Shirley
London
3 reviews
Dined on 4 September 2020
Overall5food5service5ambience5

Warmly welcomed in this lovely inn, even optimus (my dog) was a extended this with a treat. Delicious food, served with efficiency and joy.

The Northumberland Arms
Responded on 9 September 2020

Dear Guest I remember you and the lovely Optimus!! So glad you had a lovely visit and we hope we can welcome you back again. Vanessa C Guest Relations

Report
l
leannea
Newcastle
1 review
Dined on 4 September 2020
Overall2food3service2ambience2

Over priced, and waited ages for food, felt a uncomfortable when asked for condiments...staff were unapproachable. Especially the elder man, was overly posh and just make you feel he looked down upon you.

The Northumberland Arms
Responded on 10 September 2020

Thank you for your review, as we prepare everything fresh, food can take a little time which we believe is worth it. We do however appreciate that our price point does not suit everybody's pocket. FYI as part of our Coronavirus precautions, we do not automatically put condiments on the table in order to avoid cross contamination.

Report
KW
KarenW
Newcastle
1 review
Dined on 3 September 2020
Overall4food5service2ambience4

Service was extremely slow. We weren't asked if we wanted more drinks during the evening or dessert and we had to attract the attention of another waitress to get our bill. The food however was delicious but the service did put a damper on the evening.

HL
HayleyL
Newcastle
1 review
Dined on 2 September 2020
Overall5food5service4ambience5

Lovely character pub. Very stylish inside. Delicious food served at a good price. We really enjoyed our experience.

The Northumberland Arms
Responded on 9 September 2020

Dear Hayley - great feedback and much appreciated. We hope you'll be back to visit us again soon. Kind regards The Northumberland Arms

Report
KW
KenW
Newcastle
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

A wonderful meal served by excellent staff. Thank you for all your efforts

AT
AliceT
1 review
Dined on 31 August 2020
Overall2food3service3ambience2

Our booking was for 7pm and due to the slow service, we didn’t receive our food till around 7:50. The food was ok but nothing exceptional and I given the other reviews, I expected better. It didn’t seem like great value for money and wasn’t a memorable meal for the right reasons. I personally wouldn’t go back - there’s much nicer meals to be had in the area.

The staff looked like they were very stretched and as a result, were slow with service and also cleaning up. The toilets hadn’t been cleaned for sometime, which was concerning given the Covid measures they reassure you are in place.

In terms of ambience - we could hear everything the customers at other tables were saying and they could easily address that by putting music in that room.

JH
JamesH
Newcastle
1 review
Dined on 31 August 2020
Overall1food2service1ambience1

Children were allowed to wander around no effort made by staff to warn of danger re hot food causing damage. Bill bought to table before dessert.
Asked to pay before dessert received. Food very disappointing both in quality and presentation. Used to enjoy a visit to Northumberland Arms, never again.

The Northumberland Arms
Responded on 10 September 2020

Dear Reviewer We are so sorry your experience differed from that enjoyed by so many others, you were of course visiting on a Bank Holiday which coincided with the last day of the Government's discount scheme. As a result, regrettably, your service may have been a touch below par, for which we apologise. Kindest regards Vanessa C Guest Relations

Report
SL
StuartL
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

Fantastic service as always, very welcoming. The food was delicious with plenty of choice. Couldn't ask for anymore, 1st class from entering to departing.

The Northumberland Arms
Responded on 9 September 2020

Dear Guest Thank you for your perfect all round feedback - it is much appreciated. We look forward to your return. Kindest regards Vanessa C Guest Relations

Report
JD
JDH1
Newcastle
13 reviews
Dined on 31 August 2020
Overall4food4service4ambience4

We enjoyed a delicious bank holiday lunch in very comfortable surroundings. All Covid precautions were in place and we felt very secure as a result. Staff were very friendly and welcoming and the eat out discount was a very pleasant surprise! We hope to be back again very soon :o)

The Northumberland Arms
Responded on 9 September 2020

Dear Guest Thank you for your kind and positive feedback; it really is appreciated. We look forward to your return. Vanessa C Guest Relations

Report
JP
JanetP
Newcastle
1 review
Dined on 31 August 2020
Overall4food5service5ambience4

Lovely breakfast. Good value as in eat out scheme otherwise a little expensive.

J
Jacko22
Yorkshire
1 review
Dined on 30 August 2020
Overall5food5service5ambience5

Gorgeous food, great service, excellent menu in a beautiful village

DF
DianeF
Newcastle
1 review
Dined on 30 August 2020
Overall3food2service2ambience3

Sunday Dinner. Disappointing meat stringy. Yorkshire pudding burnt.
Shan't be going back in a hurry.

JR
JoanneR
1 review
Dined on 30 August 2020
Overall4food4service4ambience3

Lovely quality and well cooked Sunday lunch (beef). Very polite staff, great service. Will definitely return soon

W
Warkworthgirl
Essex
2 reviews
Dined on 30 August 2020
Overall4food5service4ambience4

An enjoyable meal with good service although had a bit of a wait for our food. Staff wore visors, paper menus and essential to book. Food well cooked and good portion size. Felt full without being stuffed!

OT
OpenTable Diner
Newcastle
1 review
Dined on 30 August 2020
Overall5food5service5ambience4

Food fantastic as usual. Service fantastic. Only downside is the restaurant was quite cold. But other than that fabulous.

PJ
PaulaJ
Cheshire
1 review
Dined on 30 August 2020
Overall5food5service3ambience4

One of the best Sunday roasts I've ever had, well done to the chef who cooked our meal yesterday 30 August 2020.

NF
NicolaF
Surrey
4 reviews
Dined on 29 August 2020
Overall4food5service3ambience4

Really lovely well prepared food. Interesting choices

AC
AnneC
Newcastle
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

Fantastic food served by Fantastic staff, we weren't staying here but will look at it next time.
Thank you.

LW
LouiseW
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

Always great good and service. Highly recommend 😊

BW
BronaghW
1 review
Dined on 28 August 2020
Overall3food3service4ambience3

All the staff were wearing masks except one gentleman behind the bar, which we thought was a bit odd. Also, we were only obliged to give our track and trace details if we wanted to join the wi-fi which again was odd. I can only imagine that if there was an outbreak that not everyone would be contacted. It didn't fill us with confidence.

K
Kazbabe
Newcastle
7 reviews
Dined on 28 August 2020
Overall4food5service4ambience3

Celebrated our 21st wedding anniversary with some friends, enjoyed our evening, however the service of both drinks and food was very slow.

A
Anonymous
1 review
Dined on 28 August 2020
Overall3food5service2ambience5

Food was delicious but it took almost 2 hours from booked arrival time to main course arriving (and we only had bread and olives to start) - we are not local but have been here before and would go again as maybe just a bad day and we have always had great food here and never had a problem with service before!

FAQs

The Northumberland Arms is rated 4.4 stars by 643 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.