The Old Beams

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1. K

   Katie

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food2service1ambience2

   The chicken was dry. In both the burger and chicken and mushroom pie. The service was awful, having worked in 2 pubs. I was patient, understanding they have been working all day in conditions. However, the bar was empty. Most of the other staff were working in the bar outside. The 2 people who were inside, one was new. We ordered a round of drinks which started off well, and when there were only 3 of us (but we ordered for our partners total of 6) we were asked soon after if we were ready to order. No we are waiting for the rest of our party. 20 minutes to order, despite no-one being in the pub. We asked to move outside. We got told we couldn’t unless we were paying our tab first (all fair enough). Thinking food would be 20 minutes we would be able to eat and leave to go outside. After 45 minutes being in the pub. However, food arrived after 40 minutes. When our food arrived everyone needed another drink. In the lieu between ordered and food arriving no-one came to check on us or ask if we needed another drink (2 of us had already finished our drinks when ordering food). When the food arrived we asked to order another round of drinks total of 7 drinks. They forgot our order and came and apologised to say our drinks had be forgotten and they will be on it now. That was 15/20 minutes after starting eating. When our drinks arrived 2 waters did not arrive. The new waitress brought them and did not take our empty glasses. Which you are new that’s ok. No-one would have come back with these drinks. They were forgotten again. Our food was taken and we were asked if we wanted to see the pudding menu (great) 1 minute after another waitress came and asked if she could take the menus off us. She took our main menus. After 10 minutes we were still waiting for someone to come and get our pudding order. Despite no-one being in the pub. When we asked for our bill, 3 drinks were on it that weren’t ours. Saturday night 6:30-8:30pm.

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2. T

   Tootyflutey

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience4

   Lovely well cooked food.good sized helpings.served quickly. Staff very helpful. Great value.

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3. LQ

   LouiseQ

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Lovely setting and beautiful pub, lovely gardens and fabulous food. Cocktails were superb too. Highly recommend.

   The Old BeamsResponded 4 days agoMany thanks for your feedback and 5 star review - look forward to seeing you again

   Report
4. CW

   ChristineW

   Worcestershire

   1 review

   4.0

   1 review

   Dined on 8 August 2022

   overall4food3service4ambience3

   It was a very quiet night when we dined, friendly staff food was good (steak and a lasagne). Would eat here again.

   The Old BeamsResponded 4 days agoMany thanks for the review and look forward to seeing you again :)

   Report
5. J

   Jacm

   Exclusive

   4 reviews

   4.0

   4 reviews

   Dined on 8 August 2022

   overall4food5service4ambience5

   Very good food and very nice staff. The pub itself was very nice and toilets were very well kept

   The Old BeamsResponded 7 days agoMany thanks for taking the time to send a review, we look forward to seeing you again ;)

   Report
6. OT

   OpenTable Diner

   Worcestershire

   1 review

   5.0

   1 review

   Dined on 7 August 2022

   overall5food5service5ambience5

   Took nine friends, excellent food , service and friendlyness, would certainly recommend!

   The Old BeamsResponded 7 days agoMany thanks for taking the time to send a review, we look forward to seeing you again ;)

   Report
7. M

   Mac52

   Gloucestershire

   2 reviews

   5.0

   2 reviews

   Dined on 30 July 2022

   overall5food4service5ambience4

   Nice venue, good service and tasty food. Highly recommend.

   The Old BeamsResponded on 31 July 2022Many thanks for taking the time to review, look forward to seeing you again in the future :)

   Report
8. KP

   KarenP

   Worcestershire

   1 review

   4.0

   1 review

   Dined on 29 July 2022

   overall4food3service3ambience3

   allowed to access table early, requested littluns meal came out with starters and it did, really tasty meals and good size portions

   The Old BeamsResponded on 31 July 2022Many thanks for taking the time to review, look forward to seeing you again in the future :)

   Report
9. CO

   CatherineO

   Worcestershire

   1 review

   5.0

   1 review

   Dined on 26 July 2022

   overall5food5service5ambience5

   Lovely building nicely layed out staff were lovely meals are great and good price will be going back for another meal

   The Old BeamsResponded on 31 July 2022Many thanks for taking the time to review, look forward to seeing you again in the future :)

   Report
10. SG

    SimonG

    Worcestershire

    1 review

    5.0

    1 review

    Dined on 25 July 2022

    overall5food5service5ambience5

    Enjoyable evening, good quality food, great service and good value

    The Old BeamsResponded on 31 July 2022Many thanks for taking the time to review, look forward to seeing you again in the future :)

    Report
11. p

    paulk

    Worcestershire

    1 review

    2.0

    1 review

    Dined on 25 July 2022

    overall2food2service3ambience4

    A fair meal the peas had a back taste, the scampi had been over done, the chips were good. Should have had something else.

    The Old BeamsResponded on 31 July 2022Many thanks for the feedback, I will pass this on to the Head Chef, may I ask did you mention this to the waiting staff on the day

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12. KW

    KevinW

    Worcestershire

    1 review

    2.0

    1 review

    Dined on 23 July 2022

    overall2food2service3ambience3

    Extremely nosey but after half an hour could just about talk to each other. Staff friendly and effeicient but did not check meals good until finished. One meal not good and as my wife is polite did not tell me un till on way home very cheap salad and cheap shop nuggets. Supposed to be better as dearest meal and very expensive meal but others good so not going there again

    Report
13. GS

    GSP2022

    1 review

    3.0

    1 review

    Dined on 23 July 2022

    overall3food3service4ambience3

    Overall ok, disappointed to see to see that gluten free pizza based were not available. Felt slightly cheated on the vegetarian ploughman’s given the same price and the extras that a meat eater would have been given. The sea bass however was very good. Staff looked very busy, but accommodated our table move request as it was noisy where we were initially put. The tables desperately need a good clean, if not a sand back and re varnish. They are very unpleasant to sit at, you certainly can’t put your arms on them without sticking to them. Has always been a hit or miss meal sadly at the beams!

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14. NH

    NicolasH

    1 review

    4.0

    1 review

    Dined on 20 July 2022

    overall4food5service4ambience4

    The food was excellent we had three courses each and they were all perfect,it was very good value£62 with 2 drinks.the whole place is well decorated and very clean. Our only criticism and not unique to 'the old beams' is that children are allowed and modern parents being as they are let them run around.

    The Old BeamsResponded on 31 July 2022Many thanks for taking the time to review, look forward to seeing you again in the future :)

    Report
15. OT

    OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 9 July 2022

    overall5food5service5ambience5

    We eat outside food was amazing service was great

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
16. KP

    KimP

    1 review

    1.0

    1 review

    Dined on 3 July 2022

    overall1food1service2ambience1

    Sunday Roast; looks big when arrives but don’t be fooled, the potatoes weren’t roasted, hard; veg was underdone, except the cauliflower which was overdone and soggy. Beef was fatty and chewy. Overall don’t bother. The pub itself was advertised as 16th century authentic, but more like a Toby’s carvery decor.

    The Old BeamsResponded on 11 July 2022Many thanks for taking the time to write a review although the review does baffle me. Checking back on our systems we had no complaints on the 03rd July, did you raise this with the staff at the time or when paying the bill as they would have only been too happy to rectify the situation. We have tried to contact you to discuss this but the phone number you have provided isn't a UK number

    Report
17. LE

    LisaE

    1 review

    4.0

    1 review

    Dined on 26 June 2022

    overall4food3service3ambience4

    Food was really nice just a shame it was only Luke warm. Told the staff when we paid and was totally ignored! Blamed the new system??!!

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, apologies for the response you had from the staff, this has been noted and will be raised at the next staff meeting. Hopefully see you again soon.

    Report
18. PF

    PeterF

    Worcestershire

    2 reviews

    4.0

    2 reviews

    Dined on 26 June 2022

    overall4food4service4ambience3

    We like the atmosphere here and the service is good. We were disappointed to find that they no longer did the carvery, it was a really good one. The roast dinner they did was good.

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again. The carvery will be back in the autumn / winter.

    Report
19. PD

    PamD

    1 review

    2.0

    1 review

    Dined on 25 June 2022

    overall2food1service2ambience2

    Food over priced and over cooked and wholly uninspiring

    Report
20. LW

    LeanneW

    1 review

    3.0

    1 review

    Dined on 19 June 2022

    overall3food3service4ambience4

    Sunday roast needs a little improvement, Yorkshire pudding hard and burnt, need more potato's and veg on 3 potato's on plate was still hungry. Everyone else enjoyed there food.

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21. AF

    AnnF

    1 review

    5.0

    1 review

    Dined on 26 May 2022

    overall5food5service5ambience5

    I have given five stars because it was well deserved. I asked for the loud music to be turned down and thankfully it was. (Not easy to talk with noisy background) The server very friendly and attentive thank you. Good choice of food and it was very tasty. Thanks very much. I hope to come again.

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
22. OT

    OpenTable Diner

    Worcestershire

    1 review

    3.0

    1 review

    Dined on 18 May 2022

    overall3food4service4ambience4

    I had the beer battered cod and chips, the minted mushy peas were a great touch

    Report
23. M

    Mick

    1 review

    2.0

    1 review

    Dined on 18 May 2022

    overall2food1service3ambience2

    Very dissapointed with the food. No taste in fish pie and bread and butter pudding was Bread Pudding.Not good.

    Report
24. S

    Suzzi

    Worcestershire

    1 review

    4.0

    1 review

    Dined on 16 May 2022

    overall4food5service5ambience4

    Lunch with friends. Menu varied with something to offer all. Service great but unfortunately not too many other diners, which we have come to expect in the current climate. Second visit in 2 weeks and will visit again and recommend to others.

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again

    Report
25. TM

    TMB05

    1 review

    4.0

    1 review

    Dined on 9 May 2022

    overall4food4service4ambience3

    Meal for two at lunchtime opening so it was very quiet but service was prompt and polite. We had basic light bite meals which were value for money and tasty.

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again

    Report
26. C

    Cat32

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food2service4ambience2

    It's a beautiful old place, the staff was was lovely it's a shame that the carvery let's them down. The carrots was cut long ways and burnt half way down, the roast potatoes was hard on the outside and very dry inside and the veg was over cooked but on the plus side the mash potatoes was spot on. My husband ordered a burger and he said it was super tasty.

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
27. S

    Suzzi

    Worcestershire

    2 reviews

    4.0

    2 reviews

    Dined on 5 May 2022

    overall4food4service5ambience4

    Spacious and light dining area. Well laid out seating. Request 'away from bar' if you don't want to hear the conversations from that area but plenty of choice.

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again

    Report
28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 2 May 2022

    overall5food5service5ambience5

    Very enjoyable meal with family, couldn't fault the service and food was lovely. Staff went above and beyond helping me with directions to next destination even printing it off for me.

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
29. SB

    SharonB

    Worcestershire

    1 review

    1.0

    1 review

    Dined on 1 May 2022

    overall1food1service1ambience1

    we revisited the beams after a long break hoping that it had improved the poor service. waitress took drinks order took 25 mins to deliver from bar said were busy but the bar was quiet the meal (carvery) 4 meats pork was nice also the gammon but the beef was like old boot leather cold and hard i asked why it was so hard to carve the chef said he was waiting for a new knife. very poor value for money The veg was cold and tasted like it was cooked the day before and reheated. looks like we can leave it another 12 months before we revisit to see if it has improved

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30. ZN

    ZoeyN

    1 review

    3.0

    1 review

    Dined on 1 May 2022

    overall3food3service2ambience3

    Everything seemed well to start, but staff didn't seem as they wanted to be there. They were more bothered about the big table of guests that arrived. We wanted a dessert but ended up leaving as say waiting for someone to come over they could see we had finished our mains but we were just ignored.

    Report
31. AA

    AALou

    1 review

    3.0

    1 review

    Dined on 30 April 2022

    overall3food3service3ambience3

    Not been for a meal before but had heard good things about the place. Incorrect starter brought out quickly rectified. Mains were ok , the portions weren’t huge. Chips were nice but small portion. Paid £1.50 for a jacket potato instead of chips which I felt was a bit of a con. Puddings ordered but server advised the bread and butter pudding had been dropped which was an accident and nobody’s fault but really disappointing. Hungry within an hour of eating meal. Unsure if we will return also the pudding mentioned remained on bill. Staff were really kind and lovely but good not memorable for the right reasons.

    Report
32. AL

    AnnetteL

    1 review

    4.0

    1 review

    Dined on 30 April 2022

    overall4food5service4ambience3

    Lovely restaurant, would definitely eat there again.

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again

    Report
33. SC

    SteveC

    1 review

    4.0

    1 review

    Dined on 29 April 2022

    overall4food4service4ambience5

    Nice food. Good service. Nice location Just a pleasant place to eat.

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again

    Report
34. P

    Plongy

    Worcestershire

    6 reviews

    5.0

    6 reviews

    Dined on 28 April 2022

    overall5food5service5ambience5

    Food as always very good service excellent. Just disappointed to have paid £9 for two Pepsi Max.

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
35. DM

    DeborahM

    1 review

    1.0

    1 review

    Dined on 24 April 2022

    overall1food1service2ambience2

    We have been to the old beams many time and had good pub style food, this visit we decided to try the carvery roast meal. We were seated at a table that looked dirty and felt sticky, I asked if it could be wiped and was informed that it was sticky because of the chemicals that had been used to clean it, no one came to wipe away the crumbs.The meat was so tough we couldn’t cut it even with the steak knife fetched by the waitress. The vegetables were mushy, overcooked cold and greasy. Most of the food remained uneaten. Because our host was paying we didn’t feel that we could complain at the time in case we embarrassed him but later when he went to pay he told the cashier that it was the worst meal he had ever eaten. We will not return to the old beams.

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36. GB

    GillianB

    1 review

    5.0

    1 review

    Dined on 18 April 2022

    overall5food4service5ambience4

    Very nice place. Food was quite good. It arrived quite quickly too. Nice choice of pizzas but could do with a bit more topping on them. A lot of very dry edges so quite a bit of pizza wasted as it was too dry to eat. Burgers, jackets and gammon were very tasty

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
37. P

    Plongy

    Worcestershire

    6 reviews

    5.0

    6 reviews

    Dined on 14 April 2022

    overall5food5service5ambience5

    Great food as always. Staff very friendly very good service. Never had a bad meal good prices also.

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
38. JB

    JulieB

    1 review

    5.0

    1 review

    Dined on 8 April 2022

    overall5food5service5ambience5

    The staff were very attentive & welcoming, drink prices seemed high. Very nice atmosphere, seating was very comfy & well spaced out

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

    Report
39. KH

    KarenaH

    1 review

    4.0

    1 review

    Dined on 5 April 2022

    overall4food4service5ambience3

    Not a bad meal for the price nice staff clean pub will visit again

    The Old BeamsResponded on 11 July 2022Many thanks for the 4 star review, look forward to seeing you again

    Report
40. NB

    NigelB

    1 review

    5.0

    1 review

    Dined on 3 April 2022

    overall5food5service5ambience5

    Great food and friendly staff. Good value too. Perfect for a family meal

    The Old BeamsResponded on 11 July 2022Many thanks for the 5 star review, look forward to seeing you again

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