The Old Bell Hotel

4.2
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105 reviews
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£26 to £40
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Modern European
The Refectory Restaurant is located in the centre of Malmesbury in the heart of the historic Old Bell Hotel.
Join us to experience the cosy charm, delicious food and personal hosting. Our Head Chef Dino Iannone offers a wide range of Modern British Classics with a European Twist. We’re always looking for fresh, local and seasonal produce.

Enjoy drinks with drama from our extensive range of expertly mixed cocktails, fine wines and champagne by the glass available at The Bar. Plus a wide selection of gins and spirits, hand picked beers and ciders, soft and hot drinks.

The Refectory Restaurant serves full English Breakfast, Set Lunches and and all day Dining with an A la Carte Menu in the evening
What 105 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.0
service
4.3
ambience
4.0
value
Noise · Quiet
88% of people would recommend it to a friend
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OT
Edinburgh
2 reviews
Dined on 10 November 2019
Overall4food4service5ambience3

Delicious starters of trout terrine and a crayfish salad. Lovely waiting staff and we presume the owner- chatty and friendly. The Sunday lunch mains of roast lamb was also delicious, only let down by slightly over cooked lamb with a fatty edge.
Sunday lunch set menu for 2 courses was £25 each and we had a nice bottle of merlot for £22.
Good food, in an area with lots of competition.

J
1 review
Dined on 10 November 2019
Overall5food5service5ambience5

Lovely Sunday lunch, fantastic service and very accommodating of our young children. Great atmosphere in a lovely location. Highly recommended.

OT
Gloucestershire
1 review
Dined on 24 October 2019
Overall5food5service5ambience5

Great food, attentive but not intrusive service

k
Oxford
1 review
Dined on 14 October 2019
Overall4food4service4ambience4

The setting was charming , the service friendly and unobtrusive and food delicious . Highly recommend.

CE
1 review
Dined on 12 October 2019
Overall5food5service5ambience5

What a wonderful place. We went to celebrate my boyfriends birthday and they made it very special with a wonderful table and a pudding to follow. Thank you very much

JS
Gloucestershire
1 review
Dined on 11 October 2019
Overall5food4service4ambience4

The food was expensive and sides cost extra but it was spectacularly tasty and I’d be happy to go again

RH
1 review
Dined on 1 October 2019
Overall4food4service4ambience4

The occasion was my partner’s birthday and the setting was ideal for a special lunch. The staff were very attentive and professional in there manor. They provided a decorated plate of piped chocolate in the design of a tree, very artistic, and meringues for my partner, which was very much appreciated, thank you.
Roy H

NJ
Essex
5 reviews
Dined on 27 September 2019
Overall4food3service5ambience5

A wonderful old hotel in the centre of Malmesbury. The atmosphere is relaxed and understated and the staff friendly and attentive. They could not have done more to make our visit welcome.
The food was a bit hit and miss. We have eaten there on a number of occasions and found the quality to be good. This was not true on this visit: whilst the dover sole and daube of beef were good, they did not necessarily have that bit extra to justify the price; and the parmesan and pumpkin creme brulee starter is definitely something to avoid.
The style and ambience did not disappoint - the food fell short this time.

T
Gloucestershire
1 review
Dined on 24 September 2019
Overall5food5service5ambience5

Lovely afternoon tea, thoroughly enjoyed the sandwiches and scones!

MG
1 review
Dined on 14 September 2019
Overall2food5service1ambience3

The food was excellent. What a shame the same cannot be said for the service - it was absolutely appalling.

AC
Gloucestershire
1 review
Dined on 6 September 2019
Overall5food5service5ambience5

We use this venue to meet family and friends periodically and enjoy the place. The staff are helpful and very accommodating. My first beer looked and tasted like ditch water, but that this was quickly rectified. I suspect a near empty barrel had caused the initial problem.

Our meals on this occasion were perfect and nicely presented and we will certainly be using the place again soon.

SC
London
2 reviews
Dined on 22 August 2019
Overall5food5service4ambience4

We booked to eat outside but it was too chilly. Reseated inside with no fuss or problem. Good choice on menu. Food was great. Nice ambiance and staff all very polite and helpful.

GC
London
1 review
Dined on 10 August 2019
Overall5food5service5ambience5

Great fine dining experience. Beautiful setting and friendly staff, finished off with excellently presented and delicious meal and wine.

DH
Bath
2 reviews
Dined on 9 August 2019
Overall5food4service4ambience5

Lovely place to celebrate my parents 50th Wedding Anniversary. Welcoming and friendly staff, very good menu and food. Drinks reasonably priced and offer good pairing suggestions with each course and deals on cocktails early evening. We e been several times since our first visit on Christmas Eve last year and always been impressed. The daytime menu is completely different to the evening one, which is quite unusual for many places where there are often just a few changes, if any. Sides aren’t listed on the evening menu so ask if you fancy any.

DB
Gloucestershire
1 review
Dined on 2 August 2019
Overall3food2service3ambience4

As a reasonably regular dining customer I'm starting to find the menu repetitive with very small number of choices. I think only 5 starters and 6 mains. Once you have been two or three times none of the options excite the palate. A monthly? change of menu would maintain dining interest. Also pricing is on the high side especially the steak.

TP
Norfolk
6 reviews
Dined on 28 July 2019
Overall4food4service4ambience4

We booked on the day for an early Sunday dinner for four, one being vegetarian.

Service was attentive. Drink and food order was taken quickly and we only had a short wait before the food arrived.

Starters, main course and pudding were all of good quality.

So I would recommend the Old Bell on the basis of this experience.

a
Surrey
3 reviews
Dined on 26 July 2019
Overall4food4service4ambience4

Great place to eat and staff young and keen. Location in Malmesbury very atmospheric near Abbey and had an enjoyable lunch and dinner with good food and friendly staff / service. Would plan to visit this again if in the area as a go-to place.

AB
Gloucestershire
1 review
Dined on 26 July 2019
Overall4food4service5ambience5

Lovely relaxed atmosphere, food freshly prepared so lots of time for conversation. Waiter was great, very helpful and friendly

C
Gloucestershire
1 review
Dined on 14 June 2019
Overall5food5service5ambience5

A perfect lunch with old friends. Great gluten free menu selection! Great service, delicious food and ambiance! Will definitely return soon.

ET
1 review
Dined on 13 June 2019
Overall4food4service4ambience5

Excellent venue for lunch with friends, only slight problem is parking.

W
1 review
Dined on 9 June 2019
Overall5food5service5ambience5

I love the old bell, not the cheapest place to have a Sunday Lunch but certainly one of the best I have tried in Wiltshire! Food is exceptional, staff are friendly and the music isn’t bad either!

KS
1 review
Dined on 8 June 2019
Overall3food5service3ambience3

Great food but service is slow, thought we had been forgotten about after we were seated but 20 minutes later the waitress came with the menus, after that all service was slow but generally the staff are very attentive, the food is excellent, its well worth going and enjoying a meal out but service is slow so enjoy the wine and a chat while you wait

DB
Gloucestershire
2 reviews
Dined on 31 May 2019
Overall4food4service3ambience4

Menu a bit limited if you are a regular customer. Some staff are a bit inattentive but some are great.

A
Kansas City
4 reviews
Dined on 30 May 2019
Overall5food5service5ambience5

Excellent food, some of the best we’ve had in England. The service was great and the staff was very personable. The building is beautiful also

JR
1 review
Dined on 20 May 2019
Overall4food4service4ambience4

Lovely hotel, nice restaurant, good food and service.

LR
Kent
1 review
Dined on 19 May 2019
Overall3food4service1ambience4

A disappointing experience. A shame as the place is beautiful. The staff need lessons on good service however.
Wasn’t the nice treat for my friend and I that I had wanted.

J
London
5 reviews
Dined on 11 May 2019
Overall4food4service4ambience4

Pleasant surroundings. Good food. wine good but lager selection poor.

AM
London
13 reviews
Dined on 10 May 2019
Overall4food5service4ambience5

Very nice pub with excellent quality food at a descent price.
Would recommend if you are in the area

A
Gloucestershire
1 review
Dined on 8 May 2019
Overall1food1service1ambience3

Overpriced, poor food and very slow service. Would not return.

A
London
10 reviews
Dined on 19 April 2019
Overall4food3service4ambience4

Good choice if you’re staying in Malsmesbury ; not worth the detour otherwise
+ nice selection of pairing wines with each meal
+ fresh and quality ingredients are used
+ friendly service
- while the central piece of the meal was satisfying, the trimmings were somehow lacking taste/energy in comparison (cucumber vs salmon, potato vs lamb...)

G
Gloucestershire
2 reviews
Dined on 19 April 2019
Overall4food4service5ambience4

First visit for us on Friday , lovely place very good food and service will definitely be back

OT
New York Area
2 reviews
Dined on 14 April 2019
Overall3food3service5ambience4

Great service but disappointing with the food

AD
Gloucestershire
2 reviews
Dined on 10 April 2019
Overall5food5service5ambience5

Excellent set lunch which provides a good choice of high quality selections at a great price.

JM
Gloucestershire
3 reviews
Dined on 7 April 2019
Overall4food4service4ambience4

Food was very tasty and well presented. Although the veg could have been hotter the temperature of the plate made up for that!

OB
Gloucestershire
9 reviews
Dined on 31 March 2019
Overall5food5service5ambience5

Just a short note to say how much we enjoyed our visit to the Old Bell yesterday. The food was excellent, the Mothers Day gift, a lovely gesture and much appreciated, the ambiance comfortable and welcoming and most of all the members of staff who greeted us and served us were friendly, attentive and highly professional.
In other words, thank you for a lovely occasion.

TS
1 review
Dined on 27 March 2019
Overall4food4service2ambience4

Lovely old fashioned hotel with comfortable quiet lounges to relax and chat. Excellent set lunch menu; really great value for money. We all particularly enjoyed our various mains. The hake and risotto were especially good. One of our party went for the pheasant on the main menu and praised it to the skies.The only disappointment was the service. We had to ask for a drinks menu and it was only with prompting that we got them before finishing our mains - the wine waiter preferred to chat rather than serve. Food waitress was fine though and we were served swiftly. It was our second visit and we would certainly return to try other dishes.

DE
London
1 review
Dined on 23 March 2019
Overall4food5service4ambience4

Excellent food and a nice place to take visitors to Malmesbury to feel the history of the town. The staff were very friendly.

CH
Gloucestershire
1 review
Dined on 20 March 2019
Overall5food5service5ambience4

Food here is excellent - tasty and well served - the soup plate was huge and the soup very tasty. We all had the chicken from the set lunch menu and this was done perfectly. The young people who served us were well presented and polite. We'll come again !!

B
Gloucestershire
2 reviews
Dined on 14 March 2019
Overall3food5service2ambience3

The lunch was excellent with a good choice of vegetarian options.
However, the service was not good. We were a party of six, at a table set for six, but were twice asked ( by different waiters) if we wanted to wait for our other friends to arrive before ordering. Also, the waiter who eventually took our order asked two people to repeat their choices, then laid extra cutlery at the wrong places. We also had to ask for dessert forks.
But the food really was delicious and well presented.

SB
Gloucestershire
1 review
Dined on 2 March 2019
Overall5food5service5ambience5

Lovely hotel.very historical and great location.the cosy room we stayed in was exceptionally clean with comfortable beds .
The location was great for visiting sites such as the westonbirt arboretom.