The Original Smokehouse
Food was good atmosphere good. Only downside is as the evening got a bit later the music got louder so you couldn't really hear the conversations you was originally having. Other then that good time had by all.
Food was nice and service was pretty good. You do get good amount of food for the money. Went there for my husbands birthday and he was very happy with the whole experience.
I had the beef ribs here which is a particular favourite of mine when I go to any BBQ joint that sells them. However, I'm guessing that this place is still learning how to BBQ food properly, as these ribs needed a couple more hours in the smoker as they weren't5 falling of the bone and moist.
Overpriced ribs £20 and not that tasty, the bbq sauce wasn’t strong enough. The service was quick and good just expected a lot more from the food
Nice place ,was not busy , but short of stuff stuff very distracted
Really nice food and service, the only issue is they don’t always have everything on the menu and the menu isn’t big.
Service appalling, very slow and waiters trying to also pour drinks at the bar which was absolutely covered in dirty dishes and glasses. On the menu there’s an “Add Ons” section which included burnt ends, bacon etc - usual add on items you get in bbq restaurants. However we were told we could only get them if we bought a salad - nothing like that mentioned on the menu and burnt ends didn’t feature anywhere else. We ordered and when the food came out they’d forgotten one (of the 2) main courses. The food once it came was excellent, but the restaurant is very poorly managed.
Mixed up our booking and kept trying to keep us on THE WORST table - right next to the kitchen, crammed in, filthy dirty and right in the way of everyone. It was quite stressful having to move out of the way constantly for people wanting to get by. We couldn't fit our buggy in (I did specify that we had a buggy when I booked it two days in advance). The restaurant was practically empty with about 5 tables in use (all were small groups of people), yet we really had to nag to be moved to another table for two (there were LOADS available). The food took about 45 mins to an hour to arrive. When it did arrive it was really poor quality, slimy meat and just about warm enough to be acceptable. The beef had big blood vessels showing and was really fatty. The people on the table next to us asked if our food was warm enough because they had ordered there's twice and it was cold both times. The tables all around us had not been cleared and the place was just chaos despite being quiet. Staff were nice enough but were struggling to provide good service. The bill was so expensive for terrible food....so painful handing over my card for payment!! Overall very unimpressed and I'm pretty easy going!
When we arrived we were told there were no tables (even though the restaurant was largely unoccupied). When I informed the waitress that we had booked, we got an eye roll as if we were a nuisance and were reluctantly shown a table.
The service was incredibly slow and we had to ask for our drinks again after our starters had arrived (even though our waiter had been cleaning glasses for 10 minutes).
The food was ok, but the dips provided with the food tasted exactly like Heinz and nothing special or interesting.
Generally the whole experience was lack lustre, the food was mediocre and we felt like a burden to the staff who couldn’t wait to be rid of us.
Food was really good, service very attentive
The most of menu was out of stock. Which we were very disappointed
Booked a reservation, travelled over 1 hour to get there, to then hear that they have no food basically and knew of this for hours, and couldn’t even phone us to let us know of this disappointing news.
Poor service, average food - overall not the best experience we could’ve had!
It was a causal but cute experience.
Went to Orginal Smokehouse for NYE. The restaurant looked to have clearly enough staff however staff were not helpful at all. We had to ask to order drinks and food after 20 minutes of waiting rather than being approached. Food arrived quicker than drinks. When bill came we had been charged for the most expensive spirits and doubles even though we had not been asked if we wanted singles or type of spirit. After complaining to the manger he took money off but what should have been a special night was poor.
Food as burnt to a crisp and not worth the price and service took to long waited 10 minutes just for a refill on my drink
The restaurant looks good and we were keen to try it as we love BBQ smokehouse style food. Unfortunately the food was very very average. The beef brisket was 2 thin fatty slices of beef. Not what we expected and the chips were like warm. The service was fine although there was clearly a staffing issue as a couple of the staff kept having words between themselves and with the kitchen.
The service was good, our waitress was friendly and explained what things were, attentive, my only complaint was that one of the portions of pork rib was cremated, we brought it to her attention and she offered to replace, we said no as we had been happy with what we had eaten, she then offered a free drink, again we said no, the reason for telling her about the meat was so that she could tell the chef and hopefully no one else would get something like that served to them. We would go back but we would try something different from the menu, we had the large sharing platter.
They were clearly understaffed the day we went as we had to wait awhile for our food. Food it self was really overpriced. 2 thin slices of brisket for £15!!! Outrageous.
Decent food, some options are really good value like the sharing platter, whereas others are massively overpriced for how little food you get
Super slow service. It was very hard to get someones attention. We were sat down first but waited on last. No one bothered to look at us until we literally put our hands up like we were at school. Not enough staff, or not enoch bothered friendly staff. Food arrived and although the portion size looked decent, the food however was not. Ribs was not worth £18 and junbo prawns definately not worth £20. Drinks are reasonably priced. But apart from that, not worth the visit. Deep fried pickles were not deep fried or crispy but were a soggy mess. Highly dissapointed.
Yummy quick food with a particular Smokey BBQ taste.
Portions far too small. 3 chicken wings in the starter & razor thin slices of beef brisket. Had to go to eat after leaving cos I was still hungry. Food itself was ok, nothing special but not horrible. However I have been to smokehouses in the US, this is a poor imitation
Good ambience. Ok server. Great food!
Great food & service atmosphere was spot on for evening gathering
Not the greatest experience. We waited a long time for our order to be taken and when the food came it was mediocre at best. It's ok, but will not be going back.
Great smokehouse, we both ordered the ribs and they were fantastic. Great sides too & all very reasonably priced. Will go again
I’m afraid this restaurant didn’t come up to the standard of the reviews I’d read. The food was average and I’d expected more. I won’t hurry back.
Poor service. Over priced very average food. If looking for a Bodeans/ red dog saloon standard meal you'll be greatly disappointed.
Enjoyable comfort food. No complaints. Would recommend.
Great food. Needs. Better range of beers. Service was slow at the beginning but picked up.
The Original Smokehouse is rated 3.3 stars by 32 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.