The Palm Los Angeles

4.6
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2613 reviews
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$50 and over
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Steakhouse
The Palm - Los Angeles Downtown is located one block east of the Staples Center and housed in the historic Toy Center on the southeast corner of Flower and 11th Streets. The Palm provides seating for approximately 400 patrons and occupies 13,500 square feet. The Palm is renowned for prime beef, jumbo lobsters and authentic Italian fare and is open seven nights a week for dinner and weekdays for lunch.
What 2613 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.6
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
Orange County
72 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

great food

LC
Toronto
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 4

Excellent service and great food. Our waiters were attentive to our needs, made excellent food and wine recommendations and made sure we weren’t late for the game! Service was efficient but not rushed.

MB
Los Angeles
1 review
Dined on 8 October 2019
Overall 5food 5service 5ambience 5

This is Old Hollywood at its finest! Impeccable service, lovely background music, and the filet mignon was the best I've had in my life!

h
San Diego
30 reviews
Dined on 8 October 2019
Overall 5food 5service 4ambience 5

Great food with very good service.

T
Los Angeles
15 reviews
Dined on 5 October 2019
Overall 5food 5service 5ambience 5

Everything was perfect , our waiter was being trained and he did a great job on checking up on us and making sure we where happy

BG
Los Angeles
2 reviews
Dined on 28 September 2019
Overall 5food 5service 5ambience 5

Hunter the server and dmitri the mgr amazing and food of course !

DJ
Los Angeles
2 reviews
Dined on 26 September 2019
Overall 5food 5service 5ambience 5

Great staff , Nordstrom of food service ! The GM , his assistants and all the wait staff was great. The chefs work was excellent as well !!

OT
San Francisco
2 reviews
Dined on 24 September 2019
Overall 5food 4service 4ambience 5

Excellent old world dining experience. Food quality great; however glass of Champagne was past its prime. Waiter should have seen there were no bubbles in the bubbly! Pricey but classic cuisine.

BB
Los Angeles
9 reviews
Dined on 24 September 2019
Overall 5food 5service 5ambience 5

We had a spectacular meal, Gigi Salad, Crab Appetizer, lobster and fingerling potatoes. Wait staff were friendly, professional and attentive. Could ask for a nicer meal with my lovely wife.

RG
Los Angeles
12 reviews
Dined on 22 September 2019
Overall 3food 3service 4ambience 2

Steak was good. Brussels sprouts were undercooked. Sent them back and when they finally came back they were still undercooked. The BH palm has a much better vibe.

c
Los Angeles
20 reviews
Dined on 21 September 2019
Overall 3food 3service 1ambience 2

Did not care for our server. I admit that we were a challenging party because of kosher and other dietary restrictions so we asked a lot of questions, but our server presented as annoyed. When I asked him which vegetables were on the pasta primavera, he said that he did not know and it would be a medley of some sort. I asked him if he could find out from the chef, but he hesitant to do so. Would not return to this particular location.

MS
Los Angeles
58 reviews
Dined on 19 September 2019
Overall 5food 5service 5ambience 5

Incredible as always
Definitely a gastronomic experience
#GiGi Salad

OT
1 review
Dined on 18 September 2019
Overall 5food 5service 5ambience 4

Great service, quick and kind. They took time to explain the menu, offer options, etc. +Gluten Free dessert

OT
Orange County
73 reviews
Dined on 17 September 2019
Overall 5food 5service 5ambience 5

1st exhibition hockey game at Staples Center

TJ
San Francisco
11 reviews
Dined on 14 September 2019
Overall 5food 5service 5ambience 5

Awesome service and the food was awesome as well

MM
Los Angeles
4 reviews
Dined on 13 September 2019
Overall 5food 5service 5ambience 4

Always a great meal at a classic LA spot. Food was great, cooked perfectly. Cocktails were tasty. Service was spectacular!

AB
Los Angeles
3 reviews
Dined on 12 September 2019
Overall 4food 5service 5ambience 5

We were short on time and needed to make it to the concert across the street. My company enjoyed my recommendation which means the service and food were excellent. We were late and they still provides us immediate table. Since we needed to be quick, the server accommodated us and provided her recommendations on family style eating. Lollipop lamb chops yum and some of us added in a choice or two. I liked being a little further away from the hustle and bustle of the Staples Center. It definitely is within walking distance. NICE

JP
Orange County
7 reviews
Dined on 12 September 2019
Overall 5food 5service 5ambience 5

Went there before Carrie Underwood concert, it was really good.

S
Los Angeles
1 review
Dined on 12 September 2019
Overall 5food 5service 5ambience 5

Restaurant was so helpful with changing reservation time to an earlier arrival to accommodate our concert plans. Thanks for looking out for us Dimitri and Kathy!! We had a large party and out of town guests-all of us were thrilled with food and service. We will be back!

WD
Washington DC
3 reviews
Dined on 10 September 2019
Overall 4food 5service 5ambience 4

Great food, attentive servers - comes with a price.

EW
Orange County
1 review
Dined on 7 September 2019
Overall 4food 4service 3ambience 3

I have been to The Palm many times and this visit was just a little off. The service was not horrible but we found ourselves waiting for many things during the meal. Given that there was never more than 5 or 6 parties dinning at the same time we should never have had to wait for simple things like rolls and our drinks to take so long. Steaks were good but mine was a little over done on the outside but the temperature was correct. Good dinner but just felt like we were just an after thought for most of the meal.

OT
San Diego
1 review
Dined on 6 September 2019
Overall 2food 2service 5ambience 5

Our NY steak was totally unacceptable. We split it and neither of us could finish it. So disappointing because Palm is a go to for us. They did not charge for the steak.

MG
1 review
Dined on 3 September 2019
Overall 5food 5service 5ambience 5

Exceptional everything, as usual. The food was incredible, and so was the service. An excellent choice for a business meal if you don't mind paying traditional prices for a high-end restaurant.

j
Los Angeles
321 reviews
Dined on 1 September 2019
Overall 3food 4service 3ambience 4

Typically one of our favorites but they were sure off their game this evening. Drinks were terrible and service was ridiculously slow despite there being only 4 tables. Food was good and we will of course, go back, but it was disappointing.

K
Los Angeles
2 reviews
Dined on 1 September 2019
Overall 3food 2service 3ambience 4

We came for grass fed steak but they were out of it

s
Los Angeles
330 reviews
Dined on 31 August 2019
Overall 5food 5service 5ambience 4

GIGI SALAD TERRIFIC. LOBSTERS ALWAYS GREAT AND WELL CRACKED. LOVE THE CREAM SPINACH AND THE HALF & HALF ARE VERY SHAREABLE BY 4.

VA
Los Angeles
7 reviews
Dined on 31 August 2019
Overall 2food 2service 2ambience 5

For the first time in years, our meal was subpar. My steak was ordered medium rare. It was so blue I could not eat it. The lobster was overcooked and the lobster bisque had so much sherry in it that I could barely finish it. Won't be back anytime soon.

GV
Los Angeles
3 reviews
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Classic Palm experience. Food, service, and atmosphere, are always a 10+. They have the best steaks in the business and the lobsters are a must try.

D
Los Angeles
15 reviews
Dined on 30 August 2019
Overall 5food 5service 5ambience 5

Great service, great food, great experience. We had lobster and filet mignon with Lobster Bisque and scallops starters. Everything was amazing. One of the best dinner spots in LA.

K
San Diego
6 reviews
Dined on 26 August 2019
Overall 2food 2service 3ambience 3

I won't be returning to the Palm, the food
was just ok and this price point I demand better. I love a great charred steak but m the one served during this visit was burned and over cooked far beyond my medium request. The person serving our drinks reached over me and drug his sleeve across my salad. Our seabass was overcooked and somewhat dry as well. I didn't even bother getting my points added to my account because I have no plans of ever returning!

F
Sacramento
1 review
Dined on 25 August 2019
Overall 1food 2service 1ambience 2

Shocked at the insulting quality of the food and service here on this visit.
Every temp wrong. $60 filet size of a golf ball.
Veteran customer many visits.
Crying over the complete waste of $600.

A
1 review
Dined on 25 August 2019
Overall 5food 5service 5ambience 5

Delicious food; great service. Will definitely visit again.

3
Orange County
25 reviews
Dined on 23 August 2019
Overall 4food 4service 4ambience 4

The lamb chop portion is ridiculously small . 4 small chops is not acceptable at a fine steakhouse. Charge more if you must but to keep the price the same and reduce the portion is not the standard at such a fine restaurant.

P
Los Angeles
6 reviews
Dined on 22 August 2019
Overall 5food 5service 5ambience 5

The Palm is a great place to dine and have brief meetings. Very nice and quite place.

OT
Chicago
7 reviews
Dined on 20 August 2019
Overall 5food 5service 5ambience 5

Everything was perfect! Chele, our server, was amazing ! We were moving our daughter into USC, and this was our celebratory dinner together.

OT
Las Vegas
3 reviews
Dined on 17 August 2019
Overall 4food 5service 4ambience 5

Loved the food and service but was bit disappointed I didn’t get a free cake or desert for my bday. But the bartender did hook me up with a free birthday drink so I guess we even.

OT
Los Angeles
1 review
Dined on 17 August 2019
Overall 5food 5service 5ambience 5

Our favorite place!

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OT
Berlin
2 reviews
Dined on 16 August 2019
Overall 3food 3service 4ambience 1

Food is average and it’s overpriced!
Service was good though!
The restaurant was literally empty on a Friday night

RM
Las Vegas
3 reviews
Dined on 16 August 2019
Overall 4food 5service 3ambience 5

Service was a slower than expected and servers did not know who was suppose to get what. A little confusion.

C
Miami
19 reviews
Dined on 13 August 2019
Overall 5food 5service 4ambience 5

Great meal here, and good service. Cool building inside. We both had filet steaks and were not disappointed.

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