The Palm West Side
Great service, food and overall experience. Server was attentive and service was efficiently delivered. This the 3rd time here over a number of years and I love the consistency!
We love The Palm, however, Saturday night's dinner was disappointing at best. Much too busy and very little attention. My husband's steak was purple. A few less tables would have made the experience much more pleasant.
The Palm was great!
The staff was nice and attentive but my double cut lamb chops arrived medium well and it was a meager portion for $50. Sides are also additional. They took it back, the manager apologized twice, and made it medium rare. The cut was much larger than the first. Problem was the others had finished their meals by then. The steamed spinach came as creamed spinach by mistake. When the bill arrived we had been charged twice for the lamb chops, which they then removed. Too many mistakes for an established NYC restaurant in the theater district.
We ordered a sirloin steak and lobster for the table; both were good and adequate to feed 4 adults who split a salad and shared a half & half. A waiter did spill a glass of water on my son-in-law.
As always, excellent service and excellent food. This is our favorite steakhouse, and it did not disappoint, again.
Ate here for our Thanksgiving dinner. Food was amazing. Service as well.
Disappointing Thanksgiving reservations through Open Table. We reserved a table for 3 on Thanksgiving. We showed up 10 minutes early. We were chided by the hostess for coming early. We stood in the entryway as they seated people who walked in ahead of us without reservations. We waited 45 minutes to be seated in a 2 person booth next to the kitchen in the back. My daughter squeezed in with me into a tiny booth bc they initially thought my 9 yr old could sit in the walk way but kept being hit by waitstaff.
Our waiter, who was kind to us thought her seating created a fire hazard and offered to give us the next available table, we declined this offer as we didn’t want to continue waiting. He did offer free dessert ( but was already included in our turkey dinner menu). Although he offered a complimentary extra dessert: carrot cake.
We were surprised when the bill came and he had actually charged us for the complimentary dessert. We had to point out the mistake. He apologized and did remove it from the bill.
I totally get it m. It was a crazy hectic day. However, we had planned for months for this meal as part of our amazing trip to NY. We know we were there with a child and did not appear to be the high rollers at this very trendy spot. It just sucks to be treated this small, when we paid the same as everyone else and planned accordingly. It was something I fully blame on the hostess. The actual meal was excellent. Despite the mistake, I thought our waiter was also very good.
In hindsight, I would have rather have gone out for Chinese food at a whole in the wall. It was the experience that counted here.
Thanksgiving it was busy and loud.
Amazing food. But so noisy—most likely because it was the thanksgiving crowds.
West side Palm makes you feel like you are eating at home. Service is outstanding and Anthony the restaurant manager is great. Thank you for having us.
Food was great. Hostess did not seem very happy to be there. We told her we had reservations and she told us to step aside and wait. Ten minutes later, she asked if we were waiting on a table. She seemed aggitated and confused.
Best steak I’ve ever had!!!! Service was excellent and we will go back again soon
Excellent experience overall. A must in the Westside. Service was impeccable. Celebrated our 31st wedding anniversary. Was greeted with 2 flutes of champagne and decorated dessert.
Fabulous dinner. Had the 48oz porterhouse
Essen sehr gut.Service beflissen.Prei/Leistung sehr gut.EmpfehlenswertT
After I complained to the hostess she apologized for the long delay for the main dish unacceptable to wait from salad to main dish for over one half hour The Palm always had a great reputation on the east side location they gave us three desserts on the House My bill was 250$
Gathering of friends prior to theater and fist time for them but not me.
Excellent service & service
This is one of our favorite lunch spots. It attracts a sophisticated crowd. The food choices are inviting. The waiter was most accommodating.
Thank you Iris, we appreciate great your feedback and hope to see you again soon!
This reservation was for my wife's birthday. Staff members friendly and professional. Sever was patient and helpful. We had our daughter with us. First time out for higher end Resturant. Would suggest more choices for younger kids.
It was amazing all around!
2 new dishes-bucatini and the short ribs-were surprising fabulous. Veal parmigiana always excellent. Very happy
Server was attentive. Food came out in a timely fashion. Meal was great except for the dessert. The Chocolate Layer Cake was stale. Disappointed in dessert but otherwise nice dinner.
Our waitress had no information on anything. She kept having to go and ask about specials or the way something was prepared. The special (steak and crab) was overpriced and underwhelming. The crab HAD to have been frozen and the steak cut so small for $75!!!
Classic New York steakhouse. Highly recommend for before theatre dining.
Our server Diana was exceptional. But of course the food was most important and very good.
The service and food were outstanding! Very close to the theater and parking. I strongly suggest this establishment.
We had wonderful time celebrating my mother’s birthday; food and service were excellent!! Was one of our best experiences at any of the Palm restaurants.
Excellent evening especially Anna Marie, our server.
I've been going to the Palm since I lived in LA in the 70s. With few exceptions the Palm is always wonderful. There is just no competition.
The food is always amazing--Menu covers all choices
Wine list is extensive Side dishes particularly the potatoes and creamed spinach'are outstanding
Due to time restrictions I have not had the chance to sample the dessert menu
I recommend it highly --
Food quality, preparation & portion size. Wine variety & quality.
Super food lobster and steak never disappointed great location for pre or post theater. Service and food were excellent
Hostess neglected to follow up with us at the bar to seat us. We ate at the bar given our tight schedule and the bar service was slow and unnattentive. The food was mediocre; horrible salad presentation and quality. Poor cut of steak and over cooked.
My strip steak was very good and done perfectly
My wife’s filet was disappointingly tasteless.., may have been because she had to send it back as it did not come out medium rare
Great service and food was excellent
Dinner for a group of 10 in a private room. The best experience ever!
The Palm is an excellent choice for pre-theatre dining. The service is outstanding, the food is exquisitely prepared, and the overall experience is absolutely wonderful. I highly recommend the steaks and chicken parmigiana. And the martinis are good, too!