The Pavilion at Kensington Palace

4.0
2747 reviews
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£26 to £40
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British
Top tags:
  • Afternoon Tea
  • Afternoon Coffee
  • Special Occasions
The Orangery is now closed for refurbishment and we have relocated to the Pavilion just in front of the Orangery, surrounded by beautiful formal gardens in the grounds of Kensington Palace The Pavilion, a relaxed and elegant setting for breakfast or lunch and the only royal palace in London where you can enjoy a traditional afternoon tea. We have a birds eye view of the Sunken Garden and the wiggly walk, which you can enjoy from our covered terrace.
What 2747 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.0
service
3.9
ambience
3.7
value
Noise · Quiet
76% of people would recommend it to a friend
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Montreal
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

It was amazing!!! A must!!!
I will recommand it for sure!!

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RK
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 4

The tea was lovely and delicious. The wait staff and reception staff were great. The only complaint I have is that the room was quite warm, even with the doors open. Overhead fans would be a welcome addition.

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JT
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 4

An awesome place to have a special treat whether a tea or lunch - very exciting to go to Kensington Palace

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BC
Central Coast
2 reviews
Dined on 12 May 2019
Overall 5food 5service 5ambience 5

Came for afternoon tea to celebrate Mother's Day and was impressed. Even with the renovations, the staff kindly seated us next to the window with a beautiful view of the garden and palace without any prompting. Service was quick and the staff friendly. Would definitely recommend and look forward to future visits.

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JL
Berkshire
3 reviews
Dined on 12 May 2019
Overall 3food 4service 2ambience 3

Afternoon tea. The food was lovely (though pricey for the amount of food given) Small pot of tea - no offer of a refill. Had to ask several times for a cup of coffee and told we had to pay for a second one. Service awful.
For the cost there are plenty of better afternoon teas in central London

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LG
London
1 review
Dined on 12 May 2019
Overall 5food 5service 5ambience 5

Excellent service, delicious afternoon Tea and bread/cakes, wonderful table and china, I am so happy that we decided to go here!

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AP
1 review
Dined on 12 May 2019
Overall 3food 2service 3ambience 5

I took my mom here for Mother’s Day last weekend (it was Canadian Mother's Day when we visited). Lovely location with a view of Kensington Palace and the grounds. We had a very nice table right by the window, although since the temporary building is essentially a large “tent”, the window seats were very warm and muggy, but the view was worth it.

We both had the tea (£30 each). I was very underwhelmed with the food. The sandwiches (4 varieties) were all served on whole wheat sandwich bread. Every other tea I have had, had a different complementary bread for each type (ie. a brioche, a pinwheel, etc). These seemed very cheap and no thought put into them. The egg salad didn’t even have watercress on it, they were very plain.

The scones were lovely, and came with mini pots of jam and a bowl of clotted cream.

The pastries on the top tier were also underwhelming. They were very simple and bland, and seemed like mass produced desserts for a catering buffet. Wedge of Victoria sponge, small square of chocolate cake, and a red currant cheesecake square. They tasted fine but were very bland and uninspired. For a £30 tea per person, I would have expected a bit more innovative desserts, maybe a macaron or tart too?

We didn’t finish them all but the server packed them up to go upon our request.

Service was prompt but servers had to be flagged down. The tea pots are small so when we needed a refill we had to wave down a random server as our server wouldnt come by to check on us.

Overall it was pleasant but I did have higher expectations given the price and the location. I have previously had tea at several hotels in London (The Lanesborough, and two others, as well as at several Fairmobt hotels in Canada, and sadly all of those outshone the Kensington Palace tea).

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PM
London
1 review
Dined on 12 May 2019
Overall 3food 3service 4ambience 4

yes to see what it is like, but it definitely is not outstanding as one would expect from such a place

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OT
London
1 review
Dined on 12 May 2019
Overall 5food 5service 5ambience 4

Great location. Food and service great. Ambience and decor pretty good for a large marquee.

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OT
Caribbean
1 review
Dined on 12 May 2019
Overall 3food 3service 4ambience 3

Visited with out of town guests for breakfast. Food was good, but poached eggs on the eggs Benedict were overdone. Service was very good and setting next to Kengsington palace and the gardens is a plus.

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H
London
1 review
Dined on 11 May 2019
Overall 4food 4service 4ambience 4

Had a lovely time, just a shame that it wasn’t in the Orangery, which is where I remember it being.

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PF
London
3 reviews
Dined on 11 May 2019
Overall 4food 4service 3ambience 4

Very pleasant décor and surroundings, even if it is a tent. Not cheap though!

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T
1 review
Dined on 10 May 2019
Overall 5food 5service 5ambience 5

Perfect background music, tables not too close to each other, lovely clean tablecloth, crockery & cutlery. Waiter attentive, without hovering too close. Food nicely presented & delicious. Welcomed & shown straight to our table. Not rushed at any point. Nice toilets. Restaurant was full, so definitely need to book, as we had.

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RB
London
1 review
Dined on 8 May 2019
Overall 5food 5service 5ambience 5

Loved this place. Convenient, beautiful welcoming. Food was excellent. I hade the duck.

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PC
1 review
Dined on 8 May 2019
Overall 5food 5service 5ambience 5

Excellent tea superb surroundings good value for money

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OT
Seattle
4 reviews
Dined on 7 May 2019
Overall 5food 5service 5ambience 5

Wonderful afternoon tea. Food was excellent and the service was great. They even brought extra scones for my daughter when she didn’t care for the cakes. Loved doing it with her!

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OT
London
1 review
Dined on 7 May 2019
Overall 5food 5service 5ambience 4

Tutto perfetto

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MR
1 review
Dined on 6 May 2019
Overall 3food 1service 3ambience 4

Lovely atmosphere. The room was beautiful. The service was good. The food however was not very tasty. Disappointed in the deserts. I love sweets however only had a bite of each dessert. My friend felt the same way. Also the music was a light jazz. Classical would have been more appropriate.

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KM
London
1 review
Dined on 6 May 2019
Overall 5food 5service 4ambience 5

Afternoon tea with the ambiance of Kensington Castle in the background was everything I expected and more. I would definitely go back again. It was reasonably priced and the food was outstanding. Kudos to the chef for getting me to eat raw salmon.

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KA
Toronto
1 review
Dined on 6 May 2019
Overall 1food 1service 3ambience 1

Our sandwiches were stale, the environment is a essentially a large pop-up trailer and the quality was sub-par compared to most afternoon teas. We did not finish our food and left to buy lunch elsewhere.

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B
London
1 review
Dined on 5 May 2019
Overall 5food 5service 5ambience 5

Lovely afternoon tea, service was excellent would definitely recommend.

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AP
London
1 review
Dined on 4 May 2019
Overall 5food 5service 5ambience 5

Service parfait, nous avons passé un excellent moment et nous sommes régalées. Merci Londres!

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W
1 review
Dined on 3 May 2019
Overall 2food 5service 1ambience 3

The service was horrible. Booked table for three, the table was set for two. Waitress didn't know which teas to recommend, neither wines. One of the teapots was missing for 10min! We had to ask for it. Did not introduce the food. Neither acted politely or friendly. I'm afraid we did not enjoy the service and the charge service about 12%!!! So for a good meal it was alright. But sadly our time was not pleasant. So make sure to complain at ones, if you're not happy with your waitress.

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FB
Jacksonville
2 reviews
Dined on 2 May 2019
Overall 4food 5service 4ambience 5

The Pavilion was adequate however I will appreciate when the Orangeries reopens. Little bit larger round tables for Four.

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L
London
1 review
Dined on 30 April 2019
Overall 3food 3service 4ambience 3

Too high a price for the food and ambience provided. Just one-time experience was enough.

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N
London
1 review
Dined on 29 April 2019
Overall 4food 5service 5ambience 3

Great experience of an Afternoon Tea in London and worth the money!

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LS
New Orleans
7 reviews
Dined on 29 April 2019
Overall 5food 5service 5ambience 5

We loved the food and the service provided by Livinia so much that we came back the next day

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HC
London
1 review
Dined on 28 April 2019
Overall 3food 3service 3ambience 3

Scones were tiny and not enough jam or cream was served with them. They did seem fresh though. Service was incredibly mediocre if not disappointing

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CR
1 review
Dined on 27 April 2019
Overall 3food 4service 2ambience 3

We had a nice time at The Pavilion at Kensington Palace and were really grateful because we were 30 minutes late to our reservation and they were able to accommodate us. I will say that, while my husband and I are very low key and didn't mind the service, we did observe that what other reviewers note about bad service isn't entirely incorrect. During our ~1 hour visit, a server got into a disagreement with a customer and a different server spilled a full glass of water on an elderly woman's head. We had a lovely time though overall, the gardens are beautiful, and we enjoyed tea quite a bit. We've never had afternoon tea before so not sure how the quality of the food compares to other tea locations in the area.

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HL
London
1 review
Dined on 26 April 2019
Overall 5food 5service 5ambience 5

Good afternoon tea. Service excellent. Price is good.

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OT
Atlanta
1 review
Dined on 26 April 2019
Overall 5food 5service 5ambience 5

The afternoon tea was lovely! A little pricey but a great experience.

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GG
New York Area
6 reviews
Dined on 26 April 2019
Overall 5food 5service 5ambience 5

Excellent high tea! Beautiful room, exceptional service, wonderful food! I would not change a single thing!

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DZ
1 review
Dined on 26 April 2019
Overall 5food 5service 5ambience 5

My girlfriend and I ate here for lunch. We each ordered an appetizer because the lunch entrees were quite expensive and we had plans to eat out that evening, also. The food was delicious and we loved the tea that we chose - "Afternoon Tea at the Palace" - a black tea. It was a lovely experience for us.

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OT
1 review
Dined on 26 April 2019
Overall 2food 2service 2ambience 1

Unfortunately we did not get to experience the Orangery, but rather a pavillion that had been erected whilst the renovations continue. We had the Afternoon Tea.
A few things to improve upon: when we arrived, our table was dirty and not set for 3 people, but rather 2 people, even though I had made a reservation 2 months before. There were flies flying around us the entire time which ruined the atmosphere quite a bit. I found the dishware to be VERY cheap, the kind you buy in a souvenir shop, not real bone China that you would expect from high tea at Kensington Palace. Some of the decor on the dishes had been worn away as well.
Our server was lovely and very attentive which redeemed the experience a little bit. I will can not recommend the experience to friends, however it will hopefully improve once it returns to the Orangery. For 30 pounds each, I would rather go to The Wolseley or Claridges and maybe spent a bit more but have a more high end experience as I felt the service at Kensington Palace catered mostly to tourists who might not notice the finer details of what high tea should be like.

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OT
San Francisco
6 reviews
Dined on 25 April 2019
Overall 4food 4service 5ambience 5

The setting is elegant yet not unnecessary formal. Good for visitors and groups with kids

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WD
London
1 review
Dined on 24 April 2019
Overall 5food 5service 5ambience 5

Very elegant place for Afternoon Tea. Will book there again. Wonderful staff and delicious food

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OT
London
1 review
Dined on 23 April 2019
Overall 1food 2service 2ambience 3

The glass was dirty, the clotted cream was in a dirty cup. At no time where we asked if the food was ok, or if we needed something.

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GS
Manchester
1 review
Dined on 22 April 2019
Overall 3food 3service 1ambience 4

The tea was served without cups fifteen minutes before the food arrived. We asked for cups but the tea was already cold.

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CD
San Francisco
1 review
Dined on 22 April 2019
Overall 5food 5service 5ambience 5

We enjoyed a fabulous, relaxing tea Pavilion on a beautifully sunny spring afternoon. The flowers were blooming, the sun was shining, the skies were a brilliant blue -- and my daughter and I shared a lovely time catching up and visiting in an un-rushed, serene atmosphere! And it tasted yummy, too!

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VE
Frankfurt Area
1 review
Dined on 21 April 2019
Overall 4food 5service 4ambience 5

We had a lovely time during our afternoon tea. The food is delicious and the tea was really nice. We could sit outside and enjoy the view. They have a lovely tea service, but unfortunately we didn’t get the matching sets.

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