The Puffing Billy Inn
We offer a dynamic, seasonal menu of locally sourced produce inside a cosy, recently revamped stylish interior. We change our menus regularly and have a daily changing specials board utilising local produce. On Sundays we offer a superb selection of roast dinners.
The food was excellent, lovely presentation and flavours were great. Nice and varied menu and good selection of gin! No complaints about waiting staff but they could have been a bit more warm and welcoming to add to the atmosphere.
Found the menu very limited without the usual blackboard specials. Very disappointed!
Unusually the service was lacking on this occasion and 2 of our 4 meals had to be returned to the chef as they were cold. This has not put us off going again although our friends will probably think twice before returning.
The food was very good quality, the menu gave a lot of choices, the service was very efficient the restaurant was very busy but we had no delays, it was a little noisy and was slightly expensive, I would recommend it to my friends for Sunday lunch.
As usual, dinner was very good.
The only negative was that the fishcakes, which I had for a main course, were mostly potato.
It was difficult to taste the fish.
The quantities were good on all things
The service was very slow and they seemed to lack the talent to monitor the situation.
One of our favourite family pub restaurants, we know the selection and quality of the food is always good.
They couldn't do enough for us. Excellent everything. A special 70th birthday gathering and they produced the prettiest birthday plate of delicious little cakes. Thank you Puffing Billy.
We've been to the Puffing Billy for meals several times and have always enjoyed the atmosphere, friendly staff and service as well, on the whole, the food. This visit though some of us had poor quality food with roast potatoes being solid - to the extent one of us tried to stick a fork in one potato and it shot across the table reminiscent of a scene in Pretty Woman. I hope it was a one off as we enjoy meeting there with friends.
We booked for a family get together so we enjoyed the company. The one complaint and it’s quite a serous one for my husband and granddaughter. The ham was very tough and they were disappointed. The other meals were very enjoyable. I wish they had spoken up at the time as I’m sure you would have changed their meal.
Service was abysmal, I had to leave the table to ask them to Lear our starter dishes. The waitress made no eye contact with our table of 7 . The beefburger turned up burnt, even the waitress commented on it and had to be replaced. We were given the sweet menu but no-one came to take our order and we had to approach them! Then to top it up we were overcharged. Shame, as it was my “special” birthday and I took our family out to celebrate. We deserve some form of compensation and, no, to be clear we will not go back or recommend.
Simply fabulous all round
Welcoming friendly staff, shown to our table and drinks delivered promptly. Very nice wine list. The two starters were extremely nice (a Parfait and a Beetroot salad with cheese and nuts). The problem was with the main courses. Turbot on pasta with a seafood sauce (a daily special) - while the fish was nicely cooked the sauce was extremely disappointing and lacked any flavour. My husband opted for the seafood sharing platter as a main course - also lacking in flavour, in particular the salmon mousse/pate and the crab, each component was too cold which does not help with flavour.
The staff and manager were extremely apologetic and removed/discounted items from the bill. He also indicated that there had been complaints about the seafood platter at lunchtime so after our comment, he had taken it off the menu.
So while disappointing, they responded positively to comments and would certainly give it another go.
I usually don't have Sunday Roasts when I eat out, and The Puffing Billy reminded me why. Roast potatoes that had been kept warm for too long so were tough and dried out, and it came ready drowned in Gravy. Service was slow - it took nearly an hour to take our order and bring our food (only 2 of us and both eating roasts, so not cooked to order). For this reason we didn't have a dessert. I would go back again as the other food coming out of the kitchen looked delicious but I would not have a roast again.
Lovely staff and ambiance. However the food was a little disappointing. Fish cakes had large lumps of uncooked potato in. Beetroot salad was mediocre. The wrap and chips were delicious! The pork bap was disappointing.... would be nice if it was pulled pork.
On the whole we probably wouldn’t eat here again but would definitely come for a glass of wine and enjoy the lovely atmosphere. We had heard from a few other people that the food had gone down hill. Perhaps not enough help in the kitchen to deal with all the covers?
Very good food and pleasant environment only let down by very slow service. Our starters didn't arrive for 30 minutes and the mains another 20 minutes after the starters had been cleared. The place wasn't full and the staff were spending a lot of time at the kitchen hatch waiting for dishes to arrive
Great pub, lovely character, had a great evening.
Would definitely go back
A lovely place either to meet friends for a drink or to eat. Meals are very nice but suitably priced. Staff are lovely. I come here a lot and will continue to do so.
Delighted with overall standard and service, in a lovely setting
The Puffing Billy is the most beautiful and cosy pub. The staff are attentive and the food came out extremely quickly. The Sunday Roast was one of the best we’ve ever had! We will be back to try most items on the menu and another Sunday Roast.
At times waiting staff could be a little over attentive. Wine glasses removed before being able to order wine with our meal and then had to ask for the the glasses to be brought back after wine had been ordered as they had not noticed we did have glasses. Spoon not delivered with dessert. The bread rolls would have been better if they had been warmed up as they seemed a little stale.
Love the selection but of gins. Choice of food was amazing. Portion sizes excellent and served in a timely manor. Great seating area and fabulous location to the station that meant no one had to drive. Would definitely go again. I personally ordered the steak, I love it to be Bleu however this is rarely achieved anywhere as in this occasion but equally delicious.
First visit and it didn't disappoint. The food was lovely, portions are generous, staff are very friendly and there is a lovely atmosphere in there. Menu is higher priced than our usual restaurants but with the bonus of Military discount means we can visit more often. Already planning our next visit and have recommended to others.
Beautiful surroundings, staff very welcoming, knowledgeable and friendly. Portion sizes were perfect and everything was cooked to perfection. Would recommend
Lovely food, friendly staff and great service. Comfortable premises with car parking really close.
We had a meal on Saturday & Sunday. Saturdays meal was standard really. Wife had fish & chips, which to be honest, fish was a touch over cooked. Too dry insted of moist. On Sunday we had a traditional Sunday roast. My wife had beef and i had pork. We both said it was the best Sunday roast we have had for a long time, and plenty of it too! Cooked to perfection.
Brilliant as always well done see you soon when we are next down south
Overall, a very satisfactory experience. The service was a little slow , clearly the result of a maximum number of customers for Sunday lunch. The staff were helpful and competent, they were coping with a very large number of people.
The food, as ever, excellent for both diners at my table.
Lovely setting, lovely food and really good beer. Can’t go wrong, will be back for sure.
We are regulars and can honestly say we have never been disappointed.Food is hot and delicious.
Staff are happy and eager to please.
We had a beautiful meal at the Puffing Billy. The food was very well cooked. Came out in a decent time, and was well presented. The staff were very friendly and attentive to us on a busy Friday evening. Would highly recommend.
The service and food were phenomenal. Enjoyed every mouthful of tonight’s meal! The only downside was that it was quite warm in the restaurant area.
As a first time diner at this establishment I was thoroughly impressed by the service that my friends and I received
The food was delicious and the raspberry gin was very refreshing
Will definitely be a returning diner
comfortable surroundings, friendly knowledgable staff, extensive menu with good vegetarian options
First time we've eaten here. As we live in Lympstone, we normally go to one of our own village pubs particularly when we have family and grandchildren staying with us, or else we go to Exmouth
Really liked the layout of the Billy and the quality of the recent extension there. A welcoming space with solid, but modern dining furniture. Nice relaxed atmosphere on a summer Sunday evening. Not too hectic or noisy at this time.
Responsive service and very good food quality, particularly the roasts. Generous portions.
Would certainly come here again, particularly if we can co-ordinate our next visit with the local train timetable!
Compares well with the Lympstone pubs.
Gastro pub. Excellent local by bike path Exeter Exmouth. Good wine list. We just had a Sunday lunch. I thought the vegetables were tasty but a bit dull conventional. Excellent dart farm meat and gravy
Great choice. Lovely food. Good service. Great for veggie and meat eaters.
Overall experience excellent.
I would not book open the open table again purely because it was so hot and very noisy but I would definitely go again.
Plates hot and wide menu.
Enjoyed a lunch with friends in a very pleasant pub with very good customer service. Pleased that small portion meals were on the menu for those who wanted less and plenty of cold water was available without asking. Food was great, would definitely recommend the Puffing Billy.
The puffing billy inn is a nice pub for food and drink. The pub has ample out door seating and a park opposite.
Really ever been let down at this unique pub,thanks so much .