The Pump Room

4.5
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744 reviews
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£25 and under
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British
Built in the early 1790s, The Pump Room is one of the city’s most elegant places to enjoy stylish, modern-British cuisine. Offering brunch, lunch and traditional teas, it remains the destination to meet, dine and soak up the entertainment. Historically frequented by Bath high society, the splendid Georgian features are almost unchanged, creating a timeless feel, enhanced by the famous Pump Room Trio and resident pianists. Guests can also still enjoy taking the waters with curative powers of the hot springs. Festive lunch: Jerusalem artichoke soup, rosemary bread; Wiltshire turkey, bacon stuffing, roast potatoes, sprouts; Traditional Christmas Pudding with brandy cream; Chocolate Tea: Turkey & cranberry brioche, sticky honey sausage, mustard dip, Chestnut, sage tart, onion chutney; Chocolate Opera cake, Chocolate and raspberry tart, Chocolate and praline cone, Eggnot shot; warm chocolate scone, orange curd, clotted cream; Hot gin and gingerbread toddy;Winter caramel latte; Mulled wine

Special Offers

Valentines menu: £47.50

Enjoy pre dinner drinks around the magical Roman Baths followed by 4 course dinner and coffee in the candlelit elegance of the Georgian Pump Room.

Terms and Conditions: Maximum of 6 diners. Includes VAT, excludes service.

Valid For: 1 - 6 people

Starts: 14 February 2020

Ends: 14 February 2020

Availability: Fri 18:30-21:00

What 744 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.6
ambience
4.2
value
Noise · Moderate
94% of people would recommend it to a friend
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LA
Bath
1 review
Dined 3 days ago
Overall5food5service5ambience5

Lovely afternoon tea for my sisters special birthday

SG
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

It was perfect for my daughters 21st Birthday special weekend. The pianist played Happy Birthday, everyone applauded and presented her with a birthday cupcake. Lovely place, will definitely return.

D
London
1 review
Dined 3 days ago
Overall4food5service3ambience4

Great afternoon tea experience, very quaint!
The waitress who seated us was a bit grumpy, doesn’t cost a lot to smile every now and again.
Small orchestra made for a very pleasant experience, great value for money with the sandwiches and sweets

OT
1 review
Dined 3 days ago
Overall5food5service5ambience4

Food was lovely, the choice of tea could be more interesting.
It was a bit noisy which made conversation a little difficult, the layout of the room could be better.

A
Bath
1 review
Dined 3 days ago
Overall5food5service5ambience5

A beautiful calm relaxed setting . A perfect way to start a weekend

RF
Bath
1 review
Dined 4 days ago
Overall3food5service4ambience3

A lovely option to catch up with with good friends. The traditional tea was out outstanding and good service too. However I felt the ambience could have been better with less tables so giving a more relaxed atmosphere overall. I personally felt there were too many tables crammed into the hall and so a real shame.

AF
Bath
1 review
Dined 4 days ago
Overall5food5service5ambience5

Lovely atmosphere with trio playing and then solo pianist. A little cake and candle for my birthday. Quite delightful

BS
Bath
1 review
Dined 4 days ago
Overall5food5service5ambience5

Lovely experience. Good food, prompt service. We were early but got a table immediately.

LP
Bath
2 reviews
Dined 5 days ago
Overall3food4service3ambience4

The quality and preparation of the food was very good. However there could be a little more choice of main course. The pianist is excellent and also the trio are extremely fine musicians.

k
Bath
1 review
Dined on 19 January 2020
Overall5food4service5ambience5

I thought the whole experience was real class and enjoyed the afternoon

CH
Hampshire
2 reviews
Dined on 19 January 2020
Overall4food5service4ambience5

I booked lunch here as a belated Christmas present for my partner.
The food was fantastic, I could not fault it.
We will definitely treat ourselves to lunch here again if we visit bath or maybe afternoon tea.
Lovely surroundings and very polite staff so it was a lovely relaxing lunch.
I would recommend if you are looking to book a treat while visiting bath.

DD
1 review
Dined on 19 January 2020
Overall5food5service5ambience5

We both enjoyed the tasty chicken breast with creamy mashed potato and a delicious gravy. One side-dish of carrots was plenty for the two of us. The atmosphere was just right for a special, birthday treat: friendly, but posh. The sparkling-white, linen cloth and napkins enhanced the taste of the food, whilst the pianist added to our feeing of being pampered.

RH
1 review
Dined on 18 January 2020
Overall3food3service3ambience4

The Pump Room itself is beautiful, and it is lovely to hear a few bars of music from the stage, but I was disappointed that we had to wait for a table to become free when we had booked, and disappointed that a 'discretionary service charge' was added without asking us about it.

B
1 review
Dined on 18 January 2020
Overall4food4service1ambience5

As an experience, afternoon tea at the pump rooms is wonderful- the arcitecture, surroundings and string/piano musicians all made it feel a special place to go. The tea itself was generous and delicious- only comment was there was no butter for the scones if you wanted it rather than cream.
The tea was only let down by the rather clunky "catering grade" tea cups and saucers which had nearly prevented me from booking it when I saw the photos.... with such historic architecture surrounding you, and a £30 per person tea, one would expect to drink out of a bone china tea cup-but perhaps that is just me!
The only big downside was service - staff were lukewarm at best, surly at worst, their general appearance (messy/dirty uniform, greasy hair, ties askew) was incongrous to the equisite surroundings and they were not at all attentive - having made eye contact with 3 different staff several times, I resorted to "excuse me!" and then when that didn't work, having to wave my arms at them (the embarassment!).
All in all, a lovely place to go, but not quite as special as the price demands.

JD
1 review
Dined on 18 January 2020
Overall5food5service4ambience4

We only decided to go to the Pump Room on the morning of the day we visited. We booked one of the last few tables available in the afternoon and hopped on a train to Bath.

When we arrived we were greeted and asked to sit for a moment or two while our table was prepared. The room was full of people and tables were regularly vacated, cleared and refilled. Booking was certainly essential as several people were turned away without bookings.

We ordered the traditional afternoon tea. It is definitely not cheap, but we considered it value for money because there was lots to eat, it used high quality ingredients and tasted delicious. We did manage to eat it all, but boxes were available if you wanted to take your leftovers home.

For most of the time we were there a string ensemble was playing which was lovely, and they occasionally burst into "Happy Birthday" when special candle-bearing cakes were delivered to their tables.

Overall this should be considered a treat rather than a run of the mill afternoon tea, but we thoroughly recommend it and, after all, you're worth it!

MA
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

My partner and I made a long awaited trip to Bath and took an afternoon tea in the Pump Room. The room was very elegant with high Ceilings, ornate curtains and decor etc.. along with a pianist playing music which captured an air of the bygone Victorian era. The afternoon tea was excellent with a selection of finger sandwiches, cakes and scones all washed down with copious quantities of Earl Grey tea. The afternoon tea represented good value for money but we didn’t appreciated the (optional) 10% service charge being applied to our bill without first consulting with us. The only observations that we had about the experience was that it would have been nice if the tables had a small candle and flower which would have made the occasion more romantic. Also, they need to get some new sugar bowls and provide tongs. We would certainly recommend the Pump Room to family and friends.

MC
Bath
1 review
Dined on 17 January 2020
Overall5food5service5ambience5

We had the traditional afternoon tea. And it was delicious. Couldn’t fault anything at all

T
Bath
1 review
Dined on 15 January 2020
Overall5food4service5ambience5

Second time I have been here for afternoon tea and rally highly rate the place. Both times (6 months apart) have had Matthew as server and he is amazingly courteous. Not the cheapest place overall but great ambience and mostly good food.

LM
London
2 reviews
Dined on 12 January 2020
Overall4food4service4ambience5

Pretty good. Relatively expensive for food served.

SS
London
3 reviews
Dined on 12 January 2020
Overall3food3service3ambience4

Enjoyed the calm atmosphere of this historic building. There was a pianist playing, which gave a nice relaxed ambience. We had a late breakfast which was alright but nothing special. The service was slow, although it was not that busy. Would recommend for experience but the food and service is okay, not excellent.

G
Gloucestershire
14 reviews
Dined on 11 January 2020
Overall5food5service5ambience5

A birthday treat for my wife that didn’t disappoint. Friendly attentive service, nice food and a lovely atmosphere. Highly recommend a visit to the Pump Room!

MH
1 review
Dined on 10 January 2020
Overall5food5service5ambience5

Lovely afternoon spent in beautiful surroundings, with live musicians, eating delicious treats. All great! They even bought my friend a birthday cake with a rendition of the tune played by the quartet.

LB
1 review
Dined on 9 January 2020
Overall4food3service4ambience4

Loved the pianist, the linen,the atmosphere of a more upscale traditional afternoon high tea. Wished that it was served in real bone china, and that the table setting was more cohesive with an up scale experience. The shabby wooden s&p would be in keeping with a local diner not a more posh pump room tea experience and price.
Before experiencing the Pump Room tea we did an afternoon tea at Dolly’s in Selfridges. The food at Dolly’s was better, as well as the quality of the tea and service, it was served in bone china and silver teapot set , however no linen and the pounding rap music was off-putting. It would be nice to find a place that has attention ti detail to have it all! That said, we enjoyed ourselves and glad we did it.

LW
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

We had a wonderful time - thank you for providing a delicious vegan afternoon tea and a great option for the kids too.

CH
1 review
Dined on 4 January 2020
Overall3food4service2ambience4

Lovely sandwiches presented with watercress; good pot of fresh tea; pleasant music; and, a delightful venue.
My only complaint was that having booked a table in my name, my guest was shown to the table whilst I waited outside the restaurant.

AD
1 review
Dined on 4 January 2020
Overall4food4service4ambience4

Excellent experience, good that a vegan options are available, (although vegan cakes are a bit dry), attentive service. It gets very busy but despite this I did not feel I was rushed to finish and enjoyed my experience.

GH
Raleigh
1 review
Dined on 3 January 2020
Overall2food1service2ambience3

I have celiac, and despite double and triple checking with staff, got horribly sick after eating here; worse than I have ever gotten sick due to gluten contamination at any restaurant in all of Europe. Truly ruined many days of my holiday, including my birthday; I had chosen The Pump for a birthday tea. So regret coming here.

SG
1 review
Dined on 2 January 2020
Overall5food5service5ambience5

Amazing place right next the roman man baths. Staffers was great to put of group of 6 together. Food was a amazing!! Fun entertainment with live music.

OT
London
2 reviews
Dined on 2 January 2020
Overall3food4service3ambience4

A lovely well known and atmospheric venue with good food. However, on this occasion service was a bit slow. Also, I booked for 13.30, but arrived early at 13.00 and was pleased to get a table then. Regrettably, I got a rather negative message from OpenTable soon after 13.30 saying the venue had reported to them my failure to keep my 13.30 booking! I had write back and inform them that such a complaint was entirely inaccurate.

IC
Gloucestershire
11 reviews
Dined on 2 January 2020
Overall4food4service4ambience3

First time at the Pump Room with two old friends, enjoyed it very much - will be back again soon. Service was very polite and attentive, food was good and very good value - actually expected it to be more expensive. Venue is lovely, white linen tablecloths etc a lovely touch of class.
Piano player was good but it was quite loud, we sometimes had to raise voices to get heard. But all in all a really nice experience

HS
1 review
Dined on 31 December 2019
Overall5food5service5ambience5

Had a lovely meal and enjoyed the relaxing ambience - this is our second New Year’s Eve visit and it has started to become a new tradition

OT
Raleigh
4 reviews
Dined on 31 December 2019
Overall3food4service1ambience5

Slow service

OT
Kent
6 reviews
Dined on 30 December 2019
Overall5food5service5ambience5

Fantastic love this venue wonderful afternoon tea

n
1 review
Dined on 29 December 2019
Overall5food5service4ambience5

ジョージアン様式でまとめられたインテリアはこの上なく上質で居心地が良く、アフタヌーンティーの内容も概ね良かった。スコーンがフワフワで初めての食感だったがとても美味しかった。

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MD
1 review
Dined on 28 December 2019
Overall5food5service5ambience5

Thanks for a wonderful Christmas treat. We very much enjoyed the experience and the music

FR
1 review
Dined on 28 December 2019
Overall4food3service4ambience3

Whether you will enjoy the Pump Room depends on what you are looking for. The venue is impressive and the ambience old style dining and tea room. Clean clothed tables which are well spaced and attentive staff help create the occasion. The food was not as inspiring - much of it seemed pre cooked and then warmed up making the Rotola hard in the centre and the ox cheek and dumplings was not hot enough and the dumpling too dry.

We didn't try the afternoon tea offerings which seemed popular but pricey. Overall it is worth a visit to see the room but maybe only for morning coffee an then somewhere else for lunch.

AP
1 review
Dined on 24 December 2019
Overall4food5service4ambience5

This is a beautiful place for a meal though it seems to be dominated by (Asian) tourist ordering -somewhat unimaginatively- tea and cakes throughout the day and paying little attention to the music and certainly not dressed for the sophisticated ambiance. The Christmas menu was surprisingly good , freshly cooked , well presented and , it was not cheap but it was good value. The service was a little slow and unenthusiastic not helped by the fixed service charge and the constantly changing clientele. The pianist and the pump room restaurant deserve guide books to suggest greater cultural and culinary sensitivity.

LB
1 review
Dined on 24 December 2019
Overall4food4service4ambience5

Lovely place to meet for a treat. Delicious Bath buns.

CT
1 review
Dined on 23 December 2019
Overall5food5service5ambience5

We have visited Bath at Christmas for several years with our family . We always have enjoyed the Roman Baths Special evenings but this year was exceptional

OT
Bath
1 review
Dined on 23 December 2019
Overall5food5service5ambience5

Wonderful food &excellent service. Very special evening which began with a drink and wander around the torchlit Roman Baths