The Refinery - Edinburgh
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First visit to The Refinery and found the food and service to be very good. Nice atmosphere for city centre cocktail bar, and made to feel welcome.
Main bug bare was that a dish of winter greens which cost £4 was just a bit of cabbage and a very small portion. Not good value. However they did refund the cost when we complained but wish that had not had to happen as we were out for a girly chat and catch up and it was awkward. Other wise food was good
We enjoyed the variety of dishes on the menu and all 7 us enjoyed what we ordered. The service was great.
Been to The Refinery many times and will be continuing to go back. Servers were lovely, atmosphere is very homely and food is good value for money!
Family lunch, good food, good service, lovely place. Would go again
Have eaten here before, but first time for breakfast. Generous portions, but food was not hot. Was not busy. Will go again., but not for breakfast.
Nothing special, aware it was Christmas week and busy ,food was mediocre, given the prices expected better. Disappointed to learn that the fish pie was not cooked on the premises therefore couldn't have the mussels removed.
Due to Christmas decorations the table we were at had poor lighting ,needed to use the torch on my phone to read the menu!
Hopefully out with Christmas it will be a better experience for others.
Beautiful restaurant in a central location. Food was good however salad was a little wilted after being left under the hot lamp for too long. Would happily go back
Great location nice decor, friendly staff, good quality food. What’s not to like? The speed of service! 40 mins to bring a Fish & Chips and a burger. About 15mins wait for a bottle of wine once ordered. Was busy but not full. Staff were young & friendly but embarrassed by the delay in getting meals out of the kitchen.
Could be I got them on a bad day but with so many options in the area to eat it will be a while before a give this place a second chance.
The Baggis Burger and chips were excellent and came out of the kitchen fast and hot
Dessert was disappointing and took a long time to deliver The Apple and cinnamon cake was dry and dull the Apple chip was tasteless only the apple sorbet component of the dish was fresh
Thank you for taking the time to leave us your feedback. I am sorry to hear the dessert was not as good as we know it can be. We will pass this back to our kitchen team to look into. Team Refinery.
Great restaurant and service! Just wish the portions for several of the mains were a wee bit bigger.
Booked this place for a casual meal with colleagues (7 of us) post all day workshops. Was very nice, lovely ambience and interior design - we went on a Wednesday evening and it was quite. Yay with a good energetic atmosphere . Staff seem very friendly on arrival, and menu had a lot of good choice. The only downer was the steak that my colleague ordered, he asked for medium and it came back pretty much burnt, he sent it back and got a fresh one which still definitely wasn’t “medium”. The rest of us all really enjoyed our food otherwise.
Thanks Chelsea for leaving us a kind and honest review. I am sorry to hear that the steak was not right for your guest though. I do hope though that we will see you again soon for another visit. Team Refinery.
It was easy to book online and we didn't have to wait to be seated. Service was very good. We all enjoyed our meal. We had family across from Canada and the restaurant was a good advert for Edinburgh. Would definitely recommend!
Hi Kirstin. Thank you for taking the time to leave a lovely review. I do hope you're family enjoyed their trip Edinburgh. Hopefully we will see you again soon. Team Refinery.
Impressed by The Refinery in Edinburgh’s St. Andrews’ Square - initial impression was of (noisy?) buzz but the table upstairs was quieter, spacious and comfortable. Excellent food served promptly and competently - we felt valued and under no pressure to leave after a delightful evening
Thank you for taking the time to leave us a lovely review. So glad you enjoyed your evening with us. I do hope you will return to see us again soon. Team refinery.
Been to The Refinery a few times before for an impromptu lunch, and thoroughly enjoyed it. However on this occasion I pre booked as it was my sons 18th Birthday lunch, and we were going to have cocktails .
Upon arrival, despite asking for table upstairs , we were taken downstairs beside a couple with small children. Love children, but wanted this to be a special day. The waitress said upstairs was fully booked despite me saying I had requested this. She double checked and gave us a window seat upstairs. We ordered gnocchi Mac cheese as a side . and ribeye steak, and fish finger sandwich . My son tried his best to make out he was enjoying his sandwich , but said he just couldn't eat it due to the fishy smell. ( fresh fish actually does not have a smell). My steak, which I had asked to be well done was rare. To top it all off, the waitress brought coke when I asked for Diet Coke, and was very reluctant to admit her mistake. I also thought that when she was clearing our table she would have asked why we had left more than half the food, including the gnocchi , which was inedible . We did not stay for desert and cocktails , we went to The Hawksmoor , which is where I wish I had gone in the first place! Put me off going back!
Hi Gail Thank you for taking the time to let us know how you're visit was. I am sorry to hear though that you left disappointed especially after previously visiting and enjoying the venue. I would very much like to discuss this further with you. If you would be happy to discuss this then please email me on firstname.lastname@example.org. I do hope to hear from you soon. Richard Simpson - General Manager.
This was my first of two visits this week alone. It's always a delightful place to be; so central, the decor is lovely, the food good and the service is always particularly good. It all makes for a really top class destination. Thank you.
Thank you Anne for your lovely review. So glad to hear you have enjoyed both visits with us this week. I do hope we will see you again soon for another visit. Team Refinery.
Service was poor and the food was tasteless. Would not recommend to anyone.
Thank you Christine for taking the time to leave a review. We would very much like to find out more detail about your visit. If you would like to speak to Richard our GM then please email email@example.com and we can discuss further with you. Team Refinery.
Something for everyone from this menu. Buzzy atmosphere but could still hear ourselves talk. Speedy and conscientious service
This was the only restaurant in the UK that we dined at twice during our vacation. Our hotel breakfast was pricey, so we ate here and what a treat! The menu was creative and the food outstanding, and I can't say enough about the service. I wish I could remember our server's name because she was awesome! She had great suggestions for touring Edinburgh, and even alerted us to use up our Scottish money since it would not be good back in London. We didn't even realize we had Scottish money! So when we checked she gladly exchanged it for Pounds. We will definitely return on our next visit.
Food was good. Service was OK....we had to ask for the check. Ambiance was good - warm, comfortable chairs and not too loud.
2nd visit and it was as impressive as my first. I chose the Refinery hoping my friends would agree with my good review. Thankfully, they did. They enjoyed the food (very much), commented on the friendly and professional service and liked the location of the restaurant. I chose one of the specials from the menu which was a Sea Bream dish and it was delicious (portion sizes are perfect) and we all thought it was very good value for money. I shall continue to both recommend and bring friends to this restaurant.
Excellent as always, always good food, ambience and service. Our waitress, lovely girl from Toronto, was excellent