It was an excellent choice of restaurant the food being very good. Service was quick as we were early in arriving. As it became busy the staff appeared to be struggling. But overall we were very pleased.
I don't live in Liverpool but I would recommend it to a friend. Loved it especially the food.
Customer service could be improved- several staff passed us by without acknowledging us when we were waiting to be seated at our reserved table.
Asked to be moved as we were meeting friends, but the music was good ! The service and food was excellent, would definitely return.
Staff were lovely service was quick nothing to much trouble.and affordable prices
Very pleasant good value pre theatre dinner. Highly recommended!
We enjoyed our night with you & we paid by card & obtained the receipt. On checking later we had been charged for an extra starter & main pre theatre meal!! I phoned the morning after & was helped by some1 in charge! I said thank you.
Lovely restaurant, nice vibe to it. Good staff, pleasant and efficient. Fishcakes were lovely, steak was really good, only downside, my mash was dry and not good. Husband had chips and he thought they were reconstituted and did not like them. House wine was good. Overall a pleasant experience, we will return.
Friendly staff, good service, great food. Can’t wait for my next visit.
The staff were very efficient and polite. However, the noise level inhibited conversation. Possibly, need some acoustic absorbers i.e. carpets, wall hangings, more plants artificial or real.
Amazing food! The staff are really friendly and helpful. Will be booking again - thanks!
My friend and I went for the pre-theatre option. Service was good. We are both vegetarians trying to be vegan and had a good choice. The food was excellent. Will certainly go again and would recommend to others too.
Good for pre concert meal on this occasion but could not hold a conversation properly with live singing in the background at 6pm though others might appreciate this.
First time at The Refinery.....lovely staff, good menu with lots of choice.
Great venue - loved the live music!
Great restaurant, great food. Overall great experience and will definately be returning.
Excellent food and service. Quick but not rushed. 3 course for £15 is great value. Perfect for pre-theatre but will definitely be returning for a longer meal and drinks as it has a lovely atmosphere.
Very very noisy restaurant, seated facing extremely bright kitchen lights - took ages to place our order and when we did we were told two of our chosen meals from the limited menu were actually no longer available. The waiter walked past us twice and dropped a load of things smashing glassware! Food was ok not amazing. Took ages to then get bill even though we said needed to get to the Philharmonic for a show. Wouldn’t rush back.
Very good value for money. We had the 2 course set menu. My husband and son had starters and main and I had main and pudding. We all enjoyed everything we ate. My husband and me had a glass of Chardonnay and it was delicious.
Went to this place a year ago and have been and recommended to many since. Staff are lovely and attentive but not overbearing. I have booked for two and up to a party of 16. For a large party you can email your menu choices prior to attending which can save on time trying to get everyone’s attention. Dressy or casual is fine. Cocktails good value when purchasing g in two’s. Sunday menu great value for two courses with a bottle of wine per person. Evelyn my picky husband liked it !!
Far too noisy for an old couple like us. Food was only poor to average. Service was very good indeed.
Good service, cheerful staff, good food, pretheatre deal very attractive, good range of beers
Great place to eat in a great location away from the busy City Centre, ideal when you are attending the Theatre or visiting the Cathedrals. We went to see the Giants last Saturday and it was great to get away from the crowds to have lovely meal and drinks before going back down to the Pier Head area to see the Giants again. The 8 of us had a nice leisurely meal and a rest before heading back to join the crowds! If you ever visit Edinburgh I can also recommend The Refinery in St Andrew's Square, also a great location and Restaurant! Staff in both are very friendly and helpful!
Really nice meeting place for friends. Lunchtime menu varied tasty and good value. Staff friendly and very attentive.
We had a lovely pre theatre meal at the refinery which was delicious. The staff were all very friendly and courteous and
The chicken burger was “soggy” and the chips half cooked
Went for fathers day. Food was not cooked the way it was ordered, ie steaks ordered medium rare were well done. Food not enjoyable. Drink spilt over one of us including coat too. Overall not a great experience, have been before and really enjoyed but will not go again.
Second visit. Great food. Good value and entertainment was great too
Ordered fish & chips it was over cooked partner ordered steak & potato wedges were over cooked been here a few time but I think the visit this time has put me off food normally lovley
Food was good but I had to send the soup back because it was cold. Fish v nice. Live music excellent but if pre theatre give yourself 2 hours. More good pub food rather than foodie.
Location was excellent prior to visiting local theatre
I booked the restaurant for a business lunch and they couldn't find my reservation. Very embarrassing.
Excellent service. Really good for an afternoon get together before going to the theatre.
Excellent food and service with good value for money.
Absolutely spot on! Service was second to none, gave us all plenty of time to decide what we wanted to order, nothing was to much trouble for them. Food was delicious, well presented and hot food on hot plates! doesn't always happen so well done! Drinks were well presented, in fact could not fault anything. Lovely surroundings, we also had a singer/guitarist on, we thought he was great. Thank you for making our evening even more enjoyable x
Was served plain white bread instead of focaccia and not all my potatoes were cooked...
Had a lovely pre theatre meal, food was great.....atmosphere great Live music fab ! really enjoyed the evening.
We went for a meal with both my parents and my partners parents. The atmosphere was great, as was the food and drinks. We were served by a small, slim young lady with mousey hair (I didn’t get her name) - who was a fantastic hostess. She was very attentive and engaging with our table. I’m vegan and the food was delicious. Everyone else said they throughly enjoyed their meals too (there was a lot of swapping and tasting each other’s meals). 10/10 would definetly go back again and recommend to a friend. Thank you for a great night!
Pre theatre meal, staff attentive and friendly and live entertainment just right. Starter roast beetroot salad delicious with good burger to follow. Would return.
What a great find...there are plenty of restaurants around the philharmonic area and the refinery is as good as any of them...lovely staff, a nice atmosphere and really delicious food- we were very impressed and would definietely visit again, probably very soon :-)
Everything excellent in restaurant.. lucky we got a table, as OPEN TABLE hadn't booked us in! Would by pass this site when booking in future
Lovely pre theatre dinner. Friendly, attentive staff.