The Rose and Crown
Was impressed with this restaurant in the past, oops will not be going back for a
while after this visit, Service was appalling, waiter moaned theirs only two us working, not our fault , you knew the numbers that were going to be there, up to your management team to coordinate staffing, Not even asked for drinks during meal, joke
The starters & main meals were excellent & you could tell they had been cooked to order, however the desserts didn’t really match up to the rest of the meal as they were disappointing. There wasn’t many customers in the restaurant which is such a shame when it’s so nicely decorated & expensively set up.The meal was rather on the expensive side, however we didn’t mind paying as we had the chefs special salmon dish & it was absolutely delicious.
All the waitresses were friendly however the blonde haired lady who seemed to be the restaurant manager (sat at the entrance to the restaurant with a lap top) seemed to lacklustre & could benefit from customer service training as she lets down the rest of the team, customers won’t return if they are greeted with that sort of attitude when they can go to Miller & Carter & get similar food but with excellent service.
Food was lovely, slightly overpriced, but the staff made up for that with friendliness and helpfulness. I had 4 children with me aged from 8mths to 12yrs. Staff were patient and happy to keep a good flow of tomatoe sauce coming
It’s a great place good seating layout. Specials could be more varied as we’ve been about 4 times and specials seem to be the same in different order. Wine list is limited. Otherwise no issues at all. My child loves eating here. He says it makes him feel special.
The food, chicken burger, was absolutely tasteless and lacked finesse. No one asked whether we enjoyed our meal and when paying, I informed the waitress of my concerns.she said she would tell the ,itchen.that was of no benefit to me and the meal was over-priced. Not a good experience at all.
Staff very friendly! Excellent food choice and good value.
Real shame as whilst food was lovely and bar guy friendly, rest of staff were rude and not welcoming at all. So loud in the restaurant, couldn’t hear yourself think. When paying on card machine, staff stood over staring as typed pin in.
Was ok, young staff that were not very attentive. We bought a cake as a surprise with instructions to be bought out after dinner. Ended up sitting there for 15 minutes and had to ask for it to be bought out - there were only three tables in the restaurant. Probably won’t go back, said I didn’t like my main and the waitress was abit defensive
Fab food and service. Definitely value for money. I had the special for with crab tortellini and crab bisque, my partner the mixed grill... beautiful!
This place is amazing. the food is outstanding the staff are lovely and the atmosphere is one of the best I've been to in years. We will keep going back, again and again....
This is my second visit to the restaurant whereby it has been freezing cold. I asked for the heating to be turned on but when I left the radiators were still stone cold. It is such a shame as the restaurant and food are lovely.
Fabulous dining establishment, delicious food, excellent service, plenty of choices and great value for money. Would highly recommend.
Professional and efficient service. The waiter was accommodating and looked after us.
Review scores would have been higher but we had to ask three times for a jug of water and one of the drinks did not arrive & we had to ask again. The wine just arrived with the other drinks & no invitation to taste - should have been. These little niggles won't put us off though. Food was good & good value although the peppercorn sauce with the steak was underwhelming - glad it was served separately. Service good friendly & attentive & a really nice place to eat.
We have visited The Rose and Crown a number of times and have never been disappointed. The service and food are excellent.
Always meet my friends for lunch or dinner at rose & crown..only negative menu is not varied enough in healthy eating..no light foods etc salad or veg options very limited staff always very polite
I went here for a first date and it was a great place.
The ambiance was lovely, and whilst it was very busy (3 parties taking place whilst we were there) it wasn’t so noisy that we couldn’t chat and find out more about each other.
This wasn’t my first time eating there, and it definitely won’t be my last....
Easy location to get to with plenty of parking spaces.
Very good menu with choices to suit most tastes.
Food well presented by friendly serving staff.
First visit will definitely be returning
Delicious, well cooked food. Good variety. Polite,attentive staff.
Enjoyed the meal as we celebrated 2 birthdays . Loved the creme brulee last Christmas, missed it this year. Food was great .
The food and service were excellent. The menu is varied and there is something for everyone
Amazing food and service yet again! I took my friend here for her birthday and the staff kindly put 2 candles in our dessert! This is the 3rd time I’ve been here now and have already booked my 4th visit!
The rose and crown has some of the best salt and pepper calamari I’ve ever tasted. I went home with serval food babies it was delicious
My second time eating here and I absolutely love it. The service is great, friendly and professional and the food is gorgeous. Will definitely keep returning!
Excellent menu, good food, would certainly go again.
The food was amazing definitely recommend it for meat lovers!!£!
Excellent service. Very good value food beautifully cooked.
We had a lovely meal as part of the 2 4 deal. Would have paid full price regardless. We both had the Lasagne, served with garlic bread and a lovely dressed salad. We also enjoyed a side order of chips as a treat. All very tasty! Attentive friendly staff. Will be going back.
If I have a small niggle it was slightly cold in the room for me but I suppose some people prefer that when eating.
I wanted certain things putting on the table, which they did for me.
As a couple of friends cancelled we asked to change tables as the one we had was too big. This was done with no fuse at all.
Really lovely staff.
Food is beautiful and plenty of it.
We have been several times and never had an issue.
Printed standard menu, augmented by daily specials. Very helpful staff, able to arrange a minor adjustment to a particular dish. Copious mixed grill, very good. My fiend said her sea bass was the best she’d ever eaten. All in all a good experience; we’ll return
Lovely seated table and quickly served our choice for starterand main.
Starter was soup and crab cakes with salad and mains was lasagna and fish and chips.
Both exceptional with big portions and lovely and hot.
Definitely going back
The best steak we have had in a long while. Medium rare sirloin just melted in the mouth. Good portion sizes
Booked the table for a group of people early evening. Didn't expect the restaurant to be busy being so early so that wasn't a problem however, I would have expected the service to be good considering it was so quiet.
We found that when we asked for a drink we were not asked if we wanted a half or a pint - it was just assumed we wanted a pint. The waitress seemed as if it were a chore to be serving us too which made us feel like we were in the way. The food was good but I wouldn't say it was outstanding.
Such a shame really as I had been here a couple of months before on a busy summer evening and the service and food were much better. Doubt I will rush back.
Beautiful restaurant With pleasant staff. Food was excellent and so tasty with good portions.
Very pleasant evening. Left abruptly due to very noisy group function close by. Will return soon. Might be a better idea to segregate large parties. Overall very nice thank you.
Since changing to a steak house is lost its attraction. We got the useless waitor. Food was ok. Kids running and screaming all night didn't help either. Won't be in a rush to go back. There are better places to spend £110 on a meal for 4
Great service, atmosphere and food! Definitely recommend.
The service was very good and the food good value and well presented.
Very good all round,food was lovely,service very good.
we all thought the food was delicious. well cooked, hot and excellent value. the service was great. we wiil definitely be back and i also intend to come again with family members.