This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

The Russell Restaurant

3.7
icon/ic_reviewCreated with Sketch.
10 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Caribbean

Top tags:

Casual
Fun
Located in Downtown Hartford, The Russell is a multi-story space steeped in preserved architectural detail. Visitors love the Russell’s interior, which reminds them of an intimate getaway in a classic island hotel. “The Russell should feel like home,” says owner Hugh Russell, “I wanted to create a warm and cozy atmosphere.”

Open for lunch, happy hour, dinner, and your special events with live entertainment, there’s always a memorable moment to be made at The Russell.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 10 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
4.0
food
3.4
service
4.3
ambience
3.8
value
Noise · Moderate
63% of people would recommend it to a friend
Sort by
Filters
BM
BrunhildaM
New York Area
1 review
Dined on 10 October 2020
Overall1food1service1ambience3

Waited over 2 hours for appetizers after place order, nobody came to check in with us. Finally was able to speak to a manager after the long wait and all the frustration. Made a complaint was told meals will be out shortly, waited again 30 mins. I ended up just leaving.

OT
OpenTable Diner
1 review
Dined on 10 October 2020
Overall2food2service1ambience3

We were seated promptly however the table was entirely too small. We could barely fit our drinks and dinner plates on the table at the same time. Our waitress was friendly but the service was terribly slow. It took her a long time to come back to our table to take our orders. Took a a half hour to get drinks and 45-50 minutes for two salads. The restaurant wasn’t crowded so I didn’t understand why it took so long from ordering to serving our food. I would go back but not to eat.

AE
AnthonyE
San Francisco
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

Overall great experience and food love the new location and can’t wait to return

A
Ashl
1 review
Dined on 9 October 2020
Overall1food3service1ambience2

Slow service waited 35 mins for a drink order that wasnt right

OT
OpenTable Diner
New York Area
1 review
Dined on 8 October 2020
Overall4food5service2ambience4

The food was great, but the service good have been better. A few mix ups with a lot of apologies. The ambiance and music was great.

TR
TerrenceR
1 review
Dined on 7 October 2020
Overall5food5service5ambience5

Great time at the Russell !!! Great fun great food and drinks , friendly staff

L
Leah
1 review
Dined on 5 October 2020
Overall5food5service5ambience5

i went with a few friends for the love
jones experience. everything was GREAT! service was amazing. food was soooo good (especially the russell pasta)... drinks were great. alllll so good. would recommend to
anybody.
the new location is great as well!

MB
MiaB
New York Area
1 review
Dined on 5 October 2020
Overall5food5service5ambience5

Amazing food. Large portions. Great prices. Would definitely return!

NC
NCWG
1 review
Dined on 3 October 2020
Overall1food2service1ambience5

Hopefully they work out the kinks; has real potential to be a great place

T
Tayy
1 review
Dined on 2 October 2020
Overall5food5service5ambience5

Great place for date night or a fun dinner with friends, highly recommend!

FAQs

The Russell Restaurant offers takeaway which you can order by calling the restaurant at (860) 727-4014.

The Russell Restaurant is rated 3.7 stars by 10 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.