The Rustic Kitchen
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Limited number of seated diners
- Waiting staff wear masks
- Sick staff prohibited in the workplace
- Contact tracing information collected
Great food and beautiful location the burgers are amazing!
Weather was horrendous, typical bank holiday weather but we were made comfortable with a heater and blankets. Food came quickly and was delicious as always and plenty of it. Staff were friendly and accommodating. Love this place and come rain or shine I won’t hesitate to book again. Am already booked for June Food Festival
Fantastic food great place to visit, value for money and very chilled.
Good atmosphere, Brilliant burgers, good service👍
Had a lovely couple of hours despite the weather.Food and service was spot on.Nice be seated in a bay with a heater.Thanks to all..
Absolutely brilliant place to go for a chilled drink and a bite to eat.
Wonderful atmosphere and food, service was quick and the app was super simple to use
A very enjoyable evening, the food was good and staff very helpful
Lovely as usual. Food is fabulous, app worked OK, would love a bit more drinks choice, but realise it's hard to accommodate everyone
Amazing food, great atmosphere and good for children
Lovely meal, will definitely be back! Love the new outdoor pods with heaters
Lovely, friendly staff. Been quite a few times and will continue to return.
Would highly recommend rustic kitchen for get togethers, especially for families. We had a vegan in the group and was very pleased with the attention to detail of her meal, very well catered for. We especially appreciated the outdoor heating and was very undercover in case of a sudden downpour. Thank you again and we will definitely be back soon!
The food was good.
Having the play area was really helpful for our family.
I personally didn’t like ordering via the app.
The payment process in the app did not work for me. The order didn’t end up in the kitchen but my card had been charged twice, and we paid on card in the restaurant.
I’ve tried a few times since Sunday to speak to a member of staff to report this problem, but with no avail.
I’m assuming they have less staff now booking and food orders have o be made ourselves.
Honestly one of my favourite places to eat, all the staff are absolutely lovely. We ordered a pizza and the wasn’t a lot of chicken on it, and they gave us a free pizza to make up for that. Super nice atmosphere, and the food is always top notch!
What a treat this was! The venue is idyllic with stunning views of surrounding countryside, the food was yummy delicious and staff were really helpful and friendly.
The kids meals were good value too and both enjoyed what they had. I will defo be making a return visit
Amazing food! Great service! Superb local gin and beer! Cannot recommend enough. Looking forward to our next visit already!
Some patio heaters would be nice, it was very chilly!
We sat in the shade so was slightly cooler
Food wasn't hot and due to seating location went cold quickly
Food quality and service were very good tho
Great experience,relaxed yet fun. Good fun. Good service!!!! Will be booking again!
Lovely first family visit will definitely be returning soon.
Absolutely amazing food, lovely relaxed atmosphere, great for kids.
Staff were super friendly and helpful, even got some ice and a plaster when my little boy had a bump whilst playing.
Will definitely be returning!
Food was good but shame the burgers and pizzas came at different times
Took 25 minutes for order to order via app which was still unsuccessful, Very helpful staff took our order the old fashioned way, finally received our drinks after 40 mins. Only had a 2 hour booking which was a shame. we were compensated so left happy. See you next weekend
A little slow to be seated but once we were seated the food came out perfect and at staff were amazing the app is a little slow and needs work
Great pizza, service & beer garden
Great venue , excellent food. Need some improvement on service. I would definitely be back.
I managed to book a table with less than 24 hours notice and also alter it with 15 hours to go.
Rustic Kitchen have devised a great COVID safe eating area and their staff wear masks and take good precautions.
The food continues to be great and I would thoroughly recommend for families or couples. Hopleys shop was also open so I came home with Mawleys fresh milk and veg too!
Food was lovely yet slightly overpriced. Disappointed with no fries with burger. Staff not really happy to help. Had to ask 3 times for allergen list. Waitress didn't understand what we wanted when we asked for cordial as per the menu. Brought us 4 drinks when we asked for 3. Disappointed that no waffles available but on menu. Staff very reluctant to take order. Said needed to use app. Not every one has that facility.
The food was amazing and the atmosphere was lovely.
However I didn’t appreciate a waiter coming over to tell me my table was going to time out when I was still having a drink. When I booked the table no where did it say it was time limited and the tables either side of us had been there much longer than we had. One of the tables next to us was obviously the waitresses friends as she kept going over to that table to smoke with them. After telling us our time was up I heard her go over to said table and ask them if they we staying there for the duration which I really don’t think was fair. This situation at the end ruined the over all experience which is a shame as we were having a pleasant evening.
Hi there, Thank you for your feedback. We're very glad to hear you enjoyed our food and the atmosphere at The Rustic. We're very sorry to hear you felt ill-informed and rushed by our waiting staff. We always want to make people feel welcome and so we appreciate your comments and will take them on board making sure to improve where we can. Thank you for visiting and we hope to see you again soon. Kind regards, Leo
Great drinks, amazing food! Cauliflower burger was lovely! Will definitely be back!
Lovely food as always. Well organised felt happy and safe Well done all xx
Excellent. Very well organised and food was excellent. Looking forward to the warmer evenings!
The is so much for such fabulous service and amazing food, so good we had the next nite to.
Will most def be back 😍
Had a fabulous meal for their first night opening, post lockdown. Food was delicious, lovely ambiance, very COVID secure. Service was prompt and friendly however there were some issues with food arriving at different times and dishes forgotten however the staff were very apologetic and quick to rectify it. First night technical issues I think. Will be back soon!
The Rustic Kitchen offers takeaway which you can order by calling the restaurant at 01299 401004.
The Rustic Kitchen is rated 4.6 stars by 29 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.