The Smuggler's Rest
It is great place, the food also,the service is so nice.
Wonderful food and great service
We were celebrating our friends wedding anniversary. There was a little confusion about the open table reservation but it was quickly and politely resolved. Each of us order a different dish from ribs to halibut and all thoroughly enjoyed our meal. Our services was attentive but not intrusive. Wonderful evening.
We went to this Pub for a Birthday meal as a party of 5 people. 2 of us chose meals with Sweet Potato Fries and both sets of Fries were cold. These were promptly sent back to the kitchen and returned to us frazzled, obviously been put in the microwave. Another diner had triple cooked chips and these were seriously overdone. The fish finger sandwiches were lukewarm and there was much more batter than fish as well. All in all this was a bad experience, made worse by the fact that it was the Birthday of one of the older members of our party. The management of this Vintage Inn are missing a trick here as this place has a fabulous location overlooking the ocean and a great decking terrace area but the view alone is not enough to make people return unless they just come for drinks, this is an opportunity missed.
It was too busy for them to handle being Mother’s Day had to wait too long between courses and they ran out of spoons and jugs
lots items not available a noccurance here often plates cold so food cools quickly
Dirty tables, untrained or disinterested staff, lukewarm food, overpriced
The setting is spectacular (on the top of a cliff overlooking the sea), the staff were brilliant but sadly the food quality was the wrong side of average. It wont stop us from visiting again, fingers crossed it was a one off.
Although we had great service at the end. On arrival I was not very happy when they did not have my booking on their system we had tried to call but with no answer we booked online we were told to take a seat and when ready come to the counter and place our order. This was not what I wanted we booked a table so we could sit and talk to friends and family, after a lot of words they finally agreed to serve us and then the service was great. Pls check that your customers bookings get to the restaurant even if they are only made three hours before dinning thank you
Arrived 13.00 waitress arrived at table 13.45 to take order.Not her fault, not enough staff to cope with customers. She had party of about 15 plus outside tables to attend.The kitchen did quite well as food arrived 14.15 and was hot.
We came here 18 months ago and our 14.00 booking was cancelled as they had us booked in for 12.00
It will be in many months time before we come again.
We only saw 3 waitresses serving in 2.5 hrs which included the bar.