We have been there about 5 times before and it's always a treat as can take dogs and end up having a lovely walk after. Every time we struggle with the menu as there appears to be more fish and veggie dishes than meat. This time there were vegetairan burger's, vegetarian salads (?) , and another veg dish. Only roast beef and pork belly which was same as the previously Sunday visits..
The service was , just not very good and the main courses quite frankly for roast beef and pork belly were quite frankly disgusting. . The beef was tough, pork belly more fat than meat and gravey may as well have been brown water and there was more mashed potato on my plate than anything else with the fish..
The service was hit and miss and surprisingly the pub was half empty. We questioned why on a 27degrees day they couldn't do a nice salad or a normal home made burger but that was their Sunday menu apparently. I said maybe if they changed it they would have more cutom and quite honestly it was the worst pub food we have had there and anywhere and we won't be returning ..it was the worst food we havery had for ages.
A return to a favourite in the Surrey Hills which once again met our expectations.
Very quiet when we visited, food was good but nothing outstanding, service was very swift and attentive but as stated it was very very q.
Really enjoyed our time and meal at The Volunteer, it is a very homely pub with a great log fire burning away. The service was excellent and the food good. The only comment we have is that it would be good to have been offered another complement other than chips or plain mash for the sea bream, which was excellent. For a party of four we felt our meal was good value.
Lovely 'proper' country pub with real log fire and accepts dogs. A dying breed of establishments!
Food on the whole was good and quick to come out.
Service was good and polite, however I don't think its good to start clearing a table when some people are still eating. A minor thing but an easy one to fix!
Absolutley lovely place for dinner or sunday lunch. Have been many times before and never disspointed.
All the staff were so friendly, warm and kind. They couldn't do enough for us. We really enjoyed the mothers' day lunch. Food was great and the wine. We weren't rushed at all. And the goodie bag was a real bonus. But the staff and their attentiveness made the real difference. Would definitely recommend - its hard to find something genuine like this. And will definitely go again. Location and surroundings are great.
We arrived early for lunch and had a lovely coffee from very friendly staff. Food interolerances were patiently dealt with and the food, when it came, was fresh and tasty with really lovely ingredients. Overall a really calm, friendly and welcoming experience. Thanks!
We come here regularly and were recommended to do so by a friend. I always have the lamb shank would you so tender and beautifully cooked.
I have special dietary requirements at the moment as I am on a low-carb diet, but they always accommodate and make changes and substitutions for me.
My only comment is that I would like to see healthy desserts such as fruit made available on the menu... the deserts they have are fantastic but have a few too many calories for me.
Our first visit to the Volunteer and we were impressed by the quality of the food and the friendliness of the staff. A good selection of real ales too. We will definitely go again when staying in the area.
We went here for a Sunday lunch before a walk having had good memories of the pub from 6 years ago.
Arrived, had drinks and went to order. The website shows a comprehensive Sunday menu but we were handed a paper menu with very limited options on it and told that that was all there was. We ordered from it. Starters came in middling time and were good.
Mains took an age to come and then not all at once. The overdone roast beefs x 2 came later. No condiments were available. We had to ask. It was getting dark when we’d finished the meal and so we asked for the bill.
They were nice to the dog and gave her a snack.
The new online bill system went through at the same time as another customer who was fortunately astute enough to realise and so they had to spend even longer untangling the amounts.
We came away exhausted. Really nice people but please get it together.
Good food, lovely pub
Great food/ service
Chilly however ... wish the fire had been lit.
A warm welcome with an open fire and excellent service. Menu was varied and the food arrived promptly. Will be back again soon.
We had a great meal and service was really good. I am lactose and gluten intolerant and this wasn’t a problem, they were very happy to adapt the menu for me. We will be back.
This was our second visit to the Volunteer. The first was really good and both the service and food excellent. This visit was on New Year's Day. We had booked a table but it took three people ands time to sort this out on arrival. The table given was nicely laid out with extras of crackers and decorations. We had to ask how to order food which was not a good start, as the menu could easily have explained this. It became clear that whilst enthusiastic and polite the staff on duty that day were inexperienced and pretty disorganised. It actually took 53 minutes for our food to be served after ordering. When it came one ,meal was not properly cooked (for which we were offered 50% discount on that dish), whilst it was clear the breads for the two curries had been standing for a long time and just gone hard. It was disappointing as we had booked based on our previous experience. One lesson is never to go on a holiday. The other is to check that the pub really does look at the bookings made on Open Table as even with the email evidence they seemed not to know we had booked.
Lovely place to meet for Sunday. Excellent service, very attentive and charming. Beautiful position in Surrey Hill.
Lovely pub tucked away in rural Abinger Hammer. Its 3rd visit and went sunday lunch and a limited menu compared to other days, but the food is lovely when ever we have visited. Always take dogs, as very dog friendly.
The food was excellent but it was about an hour before it arrived! The staff were pleasant but not well organised. They did apologize profusely for the delay and gave us complimentary deserts as compensation. They promised the deserts would arrive quickly. They didn't. And one came with cream instead of custard!
Fab service, delicious food, cozy pub. An error with the bill which was rapidly corrected. Made a real effort for my friends bday, thanks so much