The Volunteer
We had a great meal and service was really good. I am lactose and gluten intolerant and this wasn’t a problem, they were very happy to adapt the menu for me. We will be back.
This was our second visit to the Volunteer. The first was really good and both the service and food excellent. This visit was on New Year's Day. We had booked a table but it took three people ands time to sort this out on arrival. The table given was nicely laid out with extras of crackers and decorations. We had to ask how to order food which was not a good start, as the menu could easily have explained this. It became clear that whilst enthusiastic and polite the staff on duty that day were inexperienced and pretty disorganised. It actually took 53 minutes for our food to be served after ordering. When it came one ,meal was not properly cooked (for which we were offered 50% discount on that dish), whilst it was clear the breads for the two curries had been standing for a long time and just gone hard. It was disappointing as we had booked based on our previous experience. One lesson is never to go on a holiday. The other is to check that the pub really does look at the bookings made on Open Table as even with the email evidence they seemed not to know we had booked.
Lovely place to meet for Sunday. Excellent service, very attentive and charming. Beautiful position in Surrey Hill.
Lovely pub tucked away in rural Abinger Hammer. Its 3rd visit and went sunday lunch and a limited menu compared to other days, but the food is lovely when ever we have visited. Always take dogs, as very dog friendly.
The food was excellent but it was about an hour before it arrived! The staff were pleasant but not well organised. They did apologize profusely for the delay and gave us complimentary deserts as compensation. They promised the deserts would arrive quickly. They didn't. And one came with cream instead of custard!
Fab service, delicious food, cozy pub. An error with the bill which was rapidly corrected. Made a real effort for my friends bday, thanks so much