The Volunteer

4
126 reviews
£25 and under
British
Welcome back again.
We have been hard working to make your
experience with us a comfortable, happy and safe.
We are following all the necessary guidelines for safe socialising including increased cleaning, hand sanitiser availability and social distancing measures to ensure the safety of our customers and our staff.
You will only be allowed into the pub to use the toilets or if a member of staff is seating you inside.
When you arrive at the pub you must ring the doorbell and wait outside to be seated.
Please do not sit down on empty table without letting us know.This could result in you having to move if table is reserved or not being served has we will not know you have arrived.
Maximum of 6 people .If 2 families please contact the pub by phone has limited for larger tables outside.
All orders will be taken at your table menu on pub google page
You can book a table outside still but if it rains we may not be able to seat you inside if the restaurant is fully booked.



Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 126 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.8
food
4.2
service
4.1
ambience
3.8
value
Noise · Moderate
87% of people would recommend it to a friend
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AE
AbyE
Brighton
1 review
Dined 3 days ago
Overall5food5service5ambience5

Lovely and friendly staff, the owner came and chatted to us which was really nice.

KL
KathyL
Surrey
1 review
Dined 3 days ago
Overall4food4service5ambience4

Excellent service in this charming pub in the beautiful Surrey hills. The menu is a little limited but what they do is very good. Nice garden and the staff were very attentive. Would definitely recommend and hope to visit again.

FE
FreyaE
London
1 review
Dined 3 days ago
Overall5food4service5ambience5

Love love this pub! Great atmosphere, lovely staff and the most beautiful views from the garden.

RC
RachelC
Surrey
1 review
Dined 3 days ago
Overall4food5service5ambience3

Great food and great service. My personal preference is for more choice on the menu but this pub does a few dishes really well. We've been multiple times and always had great food.

s
simond
London
1 review
Dined 4 days ago
Overall2food1service3ambience1

Great location but unfortunately the food wasn’t to match. In fairness, a reasonable pizza but coleslaw etc was pretty poor and almost inedible. With so many options locally, won’t be going back.

AG
AmieG
1 review
Dined on 11 June 2021
Overall4food2service4ambience4

Garden setting is really pretty and service was very good. Overall menu is not great and food distinctly average. Wouldn’t return here because of it. Some food bought to us in red plastics baskets like an American diner in the 80’s.

CH
ChrisH
Surrey
2 reviews
Dined on 11 June 2021
Overall4food5service4ambience4

Always a lovely experience going to the Volunteer but we don't want to encourage more people to discover this for themselves.

T
Trish
New York Area
12 reviews
Dined on 6 June 2021
Overall3food2service4ambience4

Good service and nice view outside. However we were surprised to only be able to get burgers, nachos and pizza on sundays. Missed that in the overview. Food was ok but nothing special. Lettuce on burger was dirty which really put me off. Couldn’t eat most of it.

TG
TimG
Surrey
2 reviews
Dined on 4 June 2021
Overall5food5service5ambience5

Food was very nice staff were very freindly and helpful very nice pub and garden

PM
PatriziaM
Surrey
1 review
Dined on 3 June 2021
Overall5food5service5ambience5

The sitting area in the garden has lovely views to the hilltops, really pretty.

The menu is a little bit restricted in choices but tastes delicious.

SP
SPie
1 review
Dined on 3 June 2021
Overall5food4service4ambience5

Excellent pizza, good beer and great ambiance in a lovely setting

PS
PatS
1 review
Dined on 3 June 2021
Overall5food5service5ambience5

We booked in advance, letting the pub know that there were a number of vegetarians in the party, and I was really impressed when - on arrival - the vegetarian options from the menu had been summarised on a hand written personal 'menu' so that it was easier for us to spot them. I thought that was impressive customer care. The garden was lovely, the food was excellent (HUGE burger; tasty falafel salad, very nice vegetarian tart and skin-on chips) and the service friendly. It also felt very Covid-secure. We'll definitely be back when we're walking in the area!

KD
KayDee
1 review
Dined on 30 May 2021
Overall4food4service5ambience4

Booked table online in advance. Were able to choose between an inside or outside table on arrival. Large outdoor grassy space under trees. We sat outside in the evening sunshine - nice view of the pretty neighbouring houses and sheep in the fields. Tables were well spaced, and not particularly busy (BH Sunday evening). Some people had their dogs with them. Family friendly; have separate menu for little children. Our children were each given a 'gift box' with a colouring book and crayons. We wanted burgers and pizza, but had missed the kitchen stop for burgers. We queried this as the website had not mentioned this, and the staff were very accommodating. Burgers were good and the pizzas were excellent. All freshly made. Adequate portions and standard prices. Staff were very polite and helpful. Masks were worn by all staff and tables were well cleaned as soon as guests left. Efficient remote payment at the end without needing to go inside.

CB
CharlieB
1 review
Dined on 30 May 2021
Overall4food3service5ambience5

Best spot on a sunny afternoon in the Surrey Hills!

SO
SeanO
1 review
Dined on 30 May 2021
Overall4food3service5ambience5

The setting is idyllic. The garden is beautiful and scenic. The waitstaff were wonderful! They had to work hard going back and forth up the hill but were charming and courteous. The roast dinner's roast potatoes and yorkies would be better if kept away from the gravy, so they would stay crispier. The drinks seemed a little pricey but then we have not been out in a while. We would definitely go back!

BT
BigT
Surrey
1 review
Dined on 29 May 2021
Overall5food5service5ambience5

Really nice quiet spot in a picturesque location that made great pizzas and served equally great beer!

Used to visit regularly several years ago but will now make this a regular!

k
kimu
1 review
Dined on 29 May 2021
Overall3food2service5ambience5

Lovely service and views, so-so food
Nothing more to say

TG
TimG
Surrey
3 reviews
Dined on 29 May 2021
Overall5food5service5ambience5

Food was great bear very nice and well kept staff very polite and on the ball overal a very good pub

J
Jane
Surrey
1 review
Dined on 29 May 2021
Overall4food3service5ambience4

Lovely garden on a sunny day with beautiful view nestled in the Surrey Hill. Food was good with generous helpings.

MH
MaxH
London
1 review
Dined on 28 May 2021
Overall5food5service5ambience5

Very good indeed. Loved it. So pleased we visited.

FB
FranB
London
4 reviews
Dined on 22 May 2021
Overall5food5service5ambience4

Very tasty fish and chips and burgers. Service was very friendly and welcoming. We had a nice table in the bar and the fire was on.

PH
PeterH
Surrey
1 review
Dined on 22 May 2021
Overall5food5service5ambience5

Extremely attentive and professional staff. We booked a table for 5 and were made very welcome. The food and Drink was superb. I would thoroughly recommend.

S
Sham
1 review
Dined on 21 May 2021
Overall5food5service5ambience5

Nice place friendly, well set out so felt safe away from other guests separated by plastic screens

S
Shatner
1 review
Dined on 15 May 2021
Overall3food2service3ambience2

Its great that places are now opening up again, and we've always liked the volunteer. It wasn't a great experience this time though - when we arrived to an empty beer garden we were told we couldn't choose where we sat, despite all the tables being the same. The food wasn't great - the chicken burger appeared to be a couple of deep fried goujons in a bun, pretty much what you'd expect from a burger van. It was lovely to be out and about again and have a nice draft beer, and the service was OK, but as we hopefully get back to some sort of normal they'll have to raise their game on food quality

LS
LordS
Surrey
1 review
Dined on 7 May 2021
Overall4food4service5ambience5

Lovely place sitting outside next to the pond with the fountain was just what we were after. Food was good & staff were polite. Would recommend & we will definitely be going back.

DS
DanielleS
London
4 reviews
Dined on 2 May 2021
Overall4food3service5ambience4

Nice pub. Nice big garden. Good service. Clean loos. Food was average though. Ok but not really great pub food. We had a burger, was expecting more of a lovely juicy burger but was a bit more fast food style.

D
Disappointed
Surrey
1 review
Dined on 2 May 2021
Overall2food1service4ambience3

Food was terrible - dry burger with burnt cheese and overdone chips. Sachets of cheap nasty sauces - all for £14. Criminal really. Will never go again.

The Volunteer
Responded on 18 May 2021

Thank you Victoria for your review here on open table following your review on trip advisor.We hope the managers response was to your satisfaction.

Report
s
steveo
London
6 reviews
Dined on 2 May 2021
Overall1food1service1ambience1

I appreciate it is a bank holiday weekend but the service was so slow. When it did turn up my kids meals were inedible with over cooked chips and chicken goujons. The main menu had at least 1/2 the options sold out although my roast pork was nice.

OT
vipOpenTable Diner
London
3 reviews
Dined on 2 May 2021
Overall2food4service2ambience4

Lovely location with a beautiful garden. Sadly we had to wait quite a long time for our drinks and food to arrive and had to chase a couple of times. I think we were unlucky though as others who arrived after us got their orders before ours. They were very understanding and did their best to resolve it.

OT
OpenTable Diner
London
4 reviews
Dined on 1 May 2021
Overall1food1service1ambience1

Slow service. 35 min wait for 3x sodas and one glass of wine. Food was a 45 min wait and when it arrived only half our party was served. Turned out chips were cold and bacon on burger barely cooked. We didn’t wait for the second half of our meals to arrive. No apologies offered. As our first meal after lockdown this was just poor by any standard.

c
carolina
London
25 reviews
Dined on 1 May 2021
Overall1food2service1ambience3

Lovely young girls helping out but sadly the service is very slow. It took 90 minutes to get two burgers served.
The food was sadly average. Coleslaw was dry and old.
It was not busy and all tables were complaining about the time food was taking to arrive.
It is a pity as it used to be a nice place to eat.

B
Bleak
Surrey
2 reviews
Dined on 1 May 2021
Overall3food4service2ambience4

We were excited to be at the Volunteer as it is in a beautiful position but sadly we had to wait over an hour for our food - simple dishes of burgers and a pizza. With 2 children it was tricky and spoiled the excitement of the experience.

EM
ElspethM
London
1 review
Dined on 1 May 2021
Overall4food4service3ambience5

Ok so the wait for the food was exceptionally long but the staff were kind and the garden is lovely. The view is gorgeous and, weather allowing, the garden is a lovely place to wait... The food when it arrived was tasty and hot and somehow our moods were largely unaffected because it was fun to be out and the staff kept smiling despite the obvious pressure I’m the kitchen.

AW
AW123
Surrey
1 review
Dined on 1 May 2021
Overall1food3service1ambience1

It took 45 mins for our first (& only as not asked if wanted any further drinks!) drink to arrive and 1hr 30 mins for the food to finally arrive! Whilst the food itself was tasty and decent portion sizes, having to wait this long for the food ruined the whole experience - especially with 2 children!

s
stephenf
San Francisco
1 review
Dined on 25 April 2021
Overall4food4service4ambience5

Great food and location . Bit slow service but overall didn't matter given the surrounds .

BT
BethT
Surrey
1 review
Dined on 25 April 2021
Overall1food2service1ambience4

Very disappointed with our time at the Volunteer. We waited an hour to be served our drink, having asked 3 times. Then waited another 1.5 hours for our lunch, which when it arrived was cold!

OT
OpenTable Diner
Surrey
1 review
Dined on 24 April 2021
Overall4food3service5ambience5

Great country pub, food is basic but good. Atmosphere was great.

JP
JolieP
London
2 reviews
Dined on 24 April 2021
Overall4food5service5ambience4

Good experience but some heaters would have made it even better!

DM
DonM
Frankfurt Area
2 reviews
Dined on 24 April 2021
Overall4food4service5ambience4

nice meal on a sunny saturday afternoon in a beautiful garden

BM
BeMo
London
2 reviews
Dined on 24 April 2021
Overall4food4service5ambience5

Lovely outdoor seating in a terraced beer garden. The staff worked very hard and were attentive. The kitchen was slow unfortunately and we had to wait an hour for our salads! Tasty food when it arrived though.

FAQs

The Volunteer offers takeaway which you can order by calling the restaurant at 01306 730985.

The Volunteer is rated 4 stars by 126 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.