The White Horse

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1. NN

   NoNe

   1 review

   3.0

   1 review

   Dined on 19 June 2022

   overall3food3service3ambience3

   Fathers day so accept they were busy but our 5pm table wasn’t ready for 15 mins so we go to the table to be told we only had 90 mins. Service so slow we only had time for mains. Wine we ordered wasn’t available (out of date menu on our table), had to chase for kids drinks to be served and then again for water. Roast dinner was average. Potatoes were school dinner quality and chewy beef. Gravy was nice. Tried to charge us more than double! Will stick to The Fox in future.

   Report
2. KG

   KieranG

   London

   11 reviews

   5.0

   11 reviews

   Dined on 17 June 2022

   overall5food5service5ambience5

   Food and service was fantastic - super tasty food and extremely polite and helpful waitress

   The White HorseResponded on 18 June 2022Thank you for the 5 starts and such lovely comments! We hope to see you again soon.

   Report
3. PA

   PatriciaA

   1 review

   1.0

   1 review

   Dined on 11 June 2022

   overall1food3service1ambience2

   After being a long standing customer of the White Horse for many years and always having a pleasant experience, I was saddened by the service on Saturday lunchtime. 11th June. After waiting a long time for a glass of Champagne and querying it’s whereabouts, my husband was advised ‘we were in the system’. I felt more like on a conveyor belt than in my favour restaurant. I am so disappointed to feel this way particularly in view of past times.

   The White HorseResponded on 14 June 2022We are very sorry to hear that we fell short on this occasion, this does not sound like our usual standards at all! We would love to opportunity to hear more about your experience at reservstions@peachpubs.co m

   Report
4. m

   mandym

   Hertfordshire

   7 reviews

   3.0

   7 reviews

   Dined on 3 June 2022

   overall3food4service1ambience3

   Service was poor....again. We had booked a table and sat under the covers....as requested. No one came to take our order for drinks or brought a menu so after 15 mins I went to get the menus and ask for drinks. Our starters weren't quick in arriving, or the plates being cleared. When the mains were delivered hubby asked for steak knifes...after 8 mins as his steak was going cold he went to find some. There was no apology for the delay or for him having to go and get them! My husband and son ordered a second round of drinks....which never came. So I paid and made sure we weren't charged. Someone asked us how things had been and I explained the above...the answer being....we were understaffed today so yeah not surprised...as if that was ok for a £107 lunch for 3! If they had said at the start order your own drinks and food at the bar as we are short staffed that would have been much better. Food was good ( except hubby's steak being cold due to the wait).

   The White HorseResponded on 4 June 2022We are sorry to hear that we fell short on this occasion, this does not sound like our usual standards at all! We would love to opportunity to hear more about your experience at reservstions@peachpubs.co m

   Report
5. VD

   ValerieD

   1 review

   5.0

   1 review

   Dined on 15 May 2022

   overall5food5service5ambience5

   We had outside table but it wasn't service, we had to order at the bar though staff very helpful. Worth checking.

   The White HorseResponded on 17 May 2022Thank you for your 5 stars Valerie, we hope to see you again soon!

   Report
6. DA

   DAVIDJ

   Hertfordshire

   1 review

   4.0

   1 review

   Dined on 2 May 2022

   overall4food4service4ambience4

   CHARMING LADY AND FOOD EXCELLENT. ON A TRICKY DAY TOO. WELL DONE WHITE HORSE INN.

   The White HorseResponded on 4 May 2022Thanks for your wonderful review David!

   Report
7. j

   jackiewkc

   London

   73 reviews

   vip
   2.0

   73 reviews

   Dined on 1 May 2022

   overall2food2service5ambience3

   20 pounds for roast beef and the portion was so small that I thought they gave it to me as a starter, the quality was average at best. The served the food very quickly but maybe there’s a reason for it. The only good thing was that the staff were friendly.

   The White HorseResponded on 4 May 2022Thank you for taking the time to leave feedback on your recent visit, we are upset to hear we did not reach our full potential and show you how we really do here at The White Horse, please get in touch with us directly so we can investigate this further.

   Report
8. KM

   KarenM

   Bedfordshire

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 30 April 2022

   overall5food5service5ambience5

   Birthday lunch with a friend, lovely food, friendly staff will definitely go back

   The White HorseResponded on 1 May 2022Thank you for the fabulous review Karen, we are so pleased you enjoyed your birthday lunch!

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 23 April 2022

   overall5food5service5ambience5

   Great food and great service

   The White HorseResponded on 25 April 2022Thanks for the 5 stars anon!

   Report
10. R

    Rosieb

    London

    16 reviews

    5.0

    16 reviews

    Dined on 16 April 2022

    overall5food5service5ambience5

    Lovely lunch at the white horse on Saturday, had the crab crumpet with watercress for starters and the chicken schnitzel. Great wine list and has my favourite Lugana which was fabulous. Service came with a smile and some well chosen cheeky banter which was perfect. Feel very lucky to have this lovely pub so close.

    The White HorseResponded on 18 April 2022And we feel lucky to have such amazing locals! Thank you Rosie for this beautiful review, we hope to see you again for a glass of Lugana soon!

    Report
11. a

    anon

    London

    28 reviews

    vip
    5.0

    28 reviews

    Dined on 10 April 2022

    overall5food4service5ambience4

    Excellent service and good food, but slightly smaller portions for Sunday lunch than we would have liked - except for the Yorkshire which seemed to be being used as a plate filler!

    The White HorseResponded on 12 April 2022We are so happy to hear you were made to feel so welcome by the team, we are sorry to hear the food did not exceed your expectations and I'm sorry we fell short on your visit on our usual standards. We do hope to welcome you back soon and demonstrate to you our true standards that we are so proud of. Thanks again for sharing your feedback.

    Report
12. GR

    GeoffR

    London

    1 review

    3.0

    1 review

    Dined on 17 March 2022

    overall3food2service4ambience4

    I had lunch with three others and was disappointed by my food. The starter was no more than ok. The beef pie was of good quality but then I am familiar with it as we also buy them from the same online supplier; it was a bit over-baked. The mashed potatoes were not to my taste. What I was very pleased with was being able to have a "smidgen" of cheese, a single portion - a great idea. Overall, I could not recommend the White Horse for good food.

    The White HorseResponded on 19 March 2022Geoff thank you for your feedback. Its good to hear the team were great but we are sorry the meals were not quite right. Please contact reservations@peachpubs.co m with your review so we can chat further

    Report
13. PT

    PatriciaT

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on 15 March 2022

    overall4food4service4ambience4

    Many thanks to the staff for coping so efficiently yesterday with our walking group of 14. The food arrived promptly and was of a high standard. Throughout our visit the staff were helpful and polite making the lunchtime meal a very pleasant experience.

    The White HorseResponded on 16 March 2022Thank you for joining us Patricia! We are so pleased you had such a great time, see you again soon.

    Report
14. B

    Bettyboop

    Essex

    3 reviews

    1.0

    3 reviews

    Dined on 14 March 2022

    overall1food1service1ambience3

    Sadly this was the worst meal we have ever had here and the service was poor even though the restaurant was nearly empty. Perhaps it was a mistake to go on a Monday. We will not be back any time soon.

    The White HorseResponded on 16 March 2022Thank you for taking the time to leave feedback on your recent visit, we are upset to hear we did not reach our full potential and show you how we really do here at peach, please get in touch with us directly so we can investigate this further.

    Report
15. KW

    KeriW

    Hertfordshire

    2 reviews

    4.0

    2 reviews

    Dined on 7 March 2022

    overall4food4service5ambience4

    Mum said best Fish and chips she has ever had!! We had two dogs and the bar had a ratio of 1 dog to 3 Humans .. perfect for us all v friendly, easy ,great service , very attentive even though they were so busy. and Halloumi Chips- heaven!

    The White HorseResponded on 9 March 2022Wow Keri this is a wonderful read thank you so much for your kind words! You and your four legged friends are always welcome here.

    Report
16. TO

    TOMBO

    Hertfordshire

    4 reviews

    5.0

    4 reviews

    Dined on 6 March 2022

    overall5food5service5ambience5

    Really nice venue and staff. Food excellent but could be more generous with some portions.

    The White HorseResponded on 7 March 2022Thank you Tombo for your feedback, we would love to see you again soon!

    Report
17. CP

    ClaireP

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 March 2022

    overall5food4service5ambience4

    Lovely birthday meal for 15 year old daughter. Great service and lovely food, with a "surprise" brownie and candle for the birthday girl.

    The White HorseResponded on 4 March 2022Thank you Claire for celebrating your daughters birthday with us, it is out honor to have hosted you! We would love to see you again soon.

    Report
18. P

    Phil

    London

    10 reviews

    vip
    4.0

    10 reviews

    Dined on 1 March 2022

    overall4food4service4ambience4

    Food was delicious and the service was warm and attentive. Good menu with lots to choose from too

    The White HorseResponded on 3 March 2022Phil thanks for taking the time to share your positive feedback, we are so pleased to hear that you enjoyed your visit and the team had been helpful and the food lovely, this is great to hear!

    Report
19. R

    Robert

    1 review

    2.0

    1 review

    Dined on 7 February 2022

    overall2food3service2ambience3

    The cost was quite high for a meal where when we came to order the sweet we were told that three of the six choices were”off”. If we had been told this at the beginning then we might have had a starter. Also there is some poor management here to have one sweet not available is perhaps understandable but three out of six? Finally the waiter looked as if he came straight off the street. Not what one expects when you spend nearly £40 a head.

    The White HorseResponded on 9 February 2022We are sorry to hear you felt this way regarding the service and food, this just isn't good enough- we are sorry! We would really like the chance to talk to you further regarding your experience, if you wish do get in touch with us at reservstions@peachpubs.c o m

    Report
20. PN

    PeteN

    London

    1 review

    1.0

    1 review

    Dined on 31 January 2022

    overall1food3service1ambience3

    Service very slow, both drinks and food, and it wasn’t busy !!

    The White HorseResponded on 9 February 2022We are sorry to hear that we fell short on this occasion, this does not sound like our usual standards at all! We would love to opportunity to hear more about your experience at reservstions@peachpubs.c o m

    Report
21. CL

    ChrisL

    Hertfordshire

    23 reviews

    vip
    4.0

    23 reviews

    Dined on 26 January 2022

    overall4food3service5ambience5

    Normally very good but tried the duck shepherd’s pie for the first time and it was basically pretty tasteless and too dry - needed some gravy. Everything else was really good - as always.

    The White HorseResponded on 28 January 2022Thanks for your review Chris, we are sorry to hear the duck dish was not to your liking but happy to hear you enjoyed all other aspects of your visit, we do hope that this does not deter you from joining us in the future.

    Report
22. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 20 January 2022

    overall1food1service1ambience2

    Really really poor. Had booked to go this week but have now cancelled. Waited over 30 mins just for a drink, food late and cold. One waitress only for many tables

    The White HorseResponded on 24 January 2022We are sorry to hear you were disappointed with your recent visit. We pride ourselves on our high standards of food and service so it saddens us to hear we didn't get it right on this occasion. It would be a great shame not to see you back, we would hate for this to be lasting impression of us. We would really like to chat with you further about your visit, please do get in touch with us at reservations@peachpubs.co m, so that we can pick this up with you directly.

    Report
23. OT

    OpenTable Diner

    Hertfordshire

    1 review

    vip
    5.0

    1 review

    Dined on 5 January 2022

    overall5food5service5ambience5

    Amazing quality

    The White HorseResponded on 17 January 2022Thanks for the 5 stars anon!

    Report
24. CM

    CarlM

    London

    6 reviews

    3.0

    6 reviews

    Dined on 27 December 2021

    overall3food2service4ambience4

    Limited Sunday menu on a Monday. Not ideal after Christmas. Normally amazing.

    The White HorseResponded on 31 December 2021We are sorry to hear this visit did not rise to the occasion and this is not how we would like our guests to leave us, we always strive to take all comments on board and we would like to discuss this further, please do not hesitate to get in contact with us at reservations@peachpubs.c om so we can look into this and make amends!

    Report
25. OT

    OpenTable Diner

    Gloucestershire

    1 review

    vip
    5.0

    1 review

    Dined on 24 December 2021

    overall5food5service5ambience5

    Our server ‘Hannah’ was amazing. So hardworking and helpful.

    The White HorseResponded on 7 January 2022What a wonderful review! Thank you so much.

    Report
26. DA

    DAYTime

    Hertfordshire

    88 reviews

    vip
    3.0

    88 reviews

    Dined on 20 December 2021

    overall3food3service4ambience3

    Great local brunch spot with good range of options for brunch

    The White HorseResponded on 21 December 2021Thanks for your review.

    Report
27. OT

    OpenTable Diner

    Brighton

    2 reviews

    3.0

    2 reviews

    Dined on 20 December 2021

    overall3food2service3ambience4

    The pub is really nice and service was attentive enough. However the breakfast food was mediocre and overpriced.

    The White HorseResponded on 22 December 2021Oh no! We are sorry we let you down on this visit, we are always listening to our guests, please do get in touch with us at reservations @ peachpubs.c o m so we can look into this and make amends!

    Report
28. OT

    OpenTable Diner

    Hertfordshire

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 17 December 2021

    overall5food5service5ambience5

    As always we both had a wonderful evening!

    The White HorseResponded on 18 December 2021Thank you for your lovely words and the 5 stars Anon

    Report
29. OT

    OpenTable Diner

    Hertfordshire

    1 review

    vip
    2.0

    1 review

    Dined on 17 December 2021

    overall2food1service2ambience4

    Lovely ambiance but service patchy and unfriendly and food really poor and completely overpriced. The restaurant is really inconsistent and can be occasionally great but unfortunately more often disappointing.

    The White HorseResponded on 22 December 2021We are sorry to hear you felt this way regarding the service and food and this just isn't good enough- we are sorry! We would really like the chance to make this right, if you wish do get in touch with us at reservstions@peachpubs.c o m

    Report
30. OT

    OpenTable Diner

    Berkshire

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 15 December 2021

    overall5food5service5ambience5

    Lovely mid week meal for 4 in the bar.

    The White HorseResponded on 16 December 2021Thank you for this smashing review and the 5 stars Anon.

    Report
31. OT

    OpenTable Diner

    London

    3 reviews

    4.0

    3 reviews

    Dined on 13 December 2021

    overall4food3service4ambience4

    Lots of space especially outside , nice menu with a lot of choice worth a visit

    The White HorseResponded on 15 December 2021Thank you for such a kind review anon!

    Report
32. OT

    OpenTable Diner

    London

    5 reviews

    vip
    3.0

    5 reviews

    Dined on 12 December 2021

    overall3food3service2ambience3

    Food is average and seemed expensive for what it was. The pub is nice and the Christmas ambience was done well but the service was so slow - we spent a lot of time waiting and had to flag people down whenever we wanted *anything*, even to order or to get a dessert menu.

    Report
33. B

    Bakerpat

    Hertfordshire

    19 reviews

    3.0

    19 reviews

    Dined on 6 December 2021

    overall3food3service5ambience5

    The staff were lovely but the food the 10 of us had was.of mixed quality.

    Report
34. D

    Dada

    Hertfordshire

    12 reviews

    4.0

    12 reviews

    Dined on 30 November 2021

    overall4food5service5ambience4

    Was entertained by a business acquaintance.

    The White HorseResponded on 4 December 2021Thank you for the 4 stars Dada

    Report
35. DA

    DAYTime

    Hertfordshire

    88 reviews

    vip
    3.0

    88 reviews

    Dined on 25 November 2021

    overall3food3service4ambience4

    Reliable local catering pitstop good for entertaining friends

    The White HorseResponded on 30 November 2021We are sorry we let you down on this visit, we are always listening to our guests, please do get in touch with us a reservations@peachpubs.c o m so we can look into this and make amends!

    Report
36. OT

    OpenTable Diner

    Berkshire

    10 reviews

    vip
    3.0

    10 reviews

    Dined on 21 November 2021

    overall3food2service5ambience5

    Sunday menu is too limited and although restaurant is always busy on a Sunday evening they ALWSYS run out of food!! No pies or lamb last night at 6pm!!if there was more choice on menu this wouldn’t be such a problem. Please can they look at their cutlery too … literally impossible to cut food with the knives ??!

    The White HorseResponded on 23 November 2021We are sorry we let you down on this visit, we are always listening to our guests, please do get in touch with us a reservations@peachpubs.c o m so we can look into this and make amends!

    Report
37. AH

    AmandaH

    London

    36 reviews

    vip
    5.0

    36 reviews

    Dined on 18 November 2021

    overall5food5service5ambience5

    Great food and service. Think we are here about a year or so ago and this was much nicer all round. Super friendly and efficient staff

    The White HorseResponded on 19 November 2021Thank you for the 5 stars Amanda! we are so glad you can see an improvement, thank you!

    Report
38. LM

    LucyM

    1 review

    4.0

    1 review

    Dined on 13 November 2021

    overall4food4service5ambience4

    Fantastic evening last night to celebrate a 70th, 16th and 49th! Staff were very friendly and accommodating and special thanks to the chef who managed to cater for our various needs!

    The White HorseResponded on 19 November 2021Thank you for the review Lucy! we are so glad we made your birthday visits so great! we hope to see you all again soon!

    Report
39. EL

    EmilyL

    London

    15 reviews

    5.0

    15 reviews

    Dined on 13 November 2021

    overall5food5service5ambience5

    Delicious food, impeccable service, a great ambience.

    Report
40. MM

    MartinM

    Hertfordshire

    3 reviews

    4.0

    3 reviews

    Dined on 8 November 2021

    overall4food4service4ambience4

    Another very good meal with attentive and friendly service at The White Horse, this time a lunchtime meal. I really enjoyed the Sri Lankan curry and the Camden pale washed it down a treat.

    The White HorseResponded on 10 November 2021Thank you so much Martin for such a great review, we are so glad you had a great visit and enjoyed your meal.

    Report