This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

The William & Florence

4.3
59 reviews
£25 and under
British
FOOD SERVICE IS UNTIL 8PM IF YOU WOULD LIKE TO BOOK A TABLE FOR DRINKS AFTER THAT THEN PLEASE CALL ON 01603 660706

Please note that we will do our best to accommodate seating requests but can not guarantee your table will be in the area that is requested.


Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 59 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.3
value
Noise · Moderate
95% of people would recommend it to a friend
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T
Tanya
1 review
Dined 5 days ago
Overall5food5service5ambience4

Really tasty food and friendly staff, would definitely go back again

EJ
ElJ80
London
2 reviews
Dined on 22 October 2020
Overall4food4service3ambience4

Quite busy, so service was a little slow. However, good beer and nice atmosphere.

DW
DavidW
1 review
Dined on 18 October 2020
Overall4food4service4ambience5

Excellent vegetarian Sunday roast just as good as the meat options. Cheerful service in a lovely window seat.

SW
SallyW
London
2 reviews
Dined on 17 October 2020
Overall5food5service5ambience5

Fabulous local pub

EW
EmmaW
1 review
Dined on 11 October 2020
Overall4food4service4ambience5

Very nice atmosphere and food; little expensive but didn't mind paying it to enjoy my meal in a nicer place.

KD
KatieD
1 review
Dined on 10 October 2020
Overall4food5service4ambience4

Delicious meal
Good service and a vibrant atmosphere would return

JW
JaneW
1 review
Dined on 10 October 2020
Overall3food3service3ambience2

My friend had the mushroom risotto but was just like baby food and very plain

CO
ClaireO
1 review
Dined on 10 October 2020
Overall5food4service5ambience5

Great atmosphere , friendly staff and couldnt fault the precautions they had in place

KB
KateandBrian
Cambridge
2 reviews
Dined on 3 October 2020
Overall4food4service4ambience4

Very Covid aware, food great and service good. It’s also a nice space, altogether a really nice experience

MC
MirandaC
1 review
Dined on 30 September 2020
Overall4food5service4ambience4

Sharing plates were excellent, service attentive and good (but safely managed) ambience. Would recommend.

E
Ellie
Norfolk
1 review
Dined on 29 September 2020
Overall4food4service4ambience4

It was a very nice meal with a relaxed atmosphere, the only thing I would fault is where we were sat, but this can’t really be helped with the current situation of the world!

RT
RachelT
Yorkshire
1 review
Dined on 26 September 2020
Overall5food5service5ambience5

Really nice brunch menu and all of the staff were so polite and lovely.

NH
NickiH
London
1 review
Dined on 19 September 2020
Overall3food3service5ambience3

Wasn’t as good as previous meal no pine nuts of Harris’s a this time

VW
ValerieW
1 review
Dined on 15 September 2020
Overall5food5service5ambience4

It was easy to book a table.The service was quick, easy and efficient. We booked our table here because the overall experience is very good. More importantly they are following the COVID-19 rules, we have both been shielding,THIS IS A SAFE ENVIRONMENT,
THANK YOU FOR CARING

M
Moggy
Norfolk
2 reviews
Dined on 14 September 2020
Overall4food4service4ambience3

Great sunny lunch/coffee at the W we scraped together some cash and the food and atmos were great as usual.

OT
OpenTable Diner
London
2 reviews
Dined on 10 September 2020
Overall4food5service3ambience4

I went with 3 others and we chose 3 sharing platters. Our table was booked for 12.30pm . It seemed a long time before we got our drinks and a good 3/4 hour before our food arrived. When it was time to pay it took ages for anyone to get our bill and when they did two of the girls brought out two bills so it had been duplicated.

Otherwise we had an enjoyable time.

ST
SimonT
Norfolk
2 reviews
Dined on 6 September 2020
Overall4food5service3ambience5

First time here. Very welcoming and enjoyable. Only downside was asking for the bill twice as first waiter forgot.

AM
AndyM
London
3 reviews
Dined on 5 September 2020
Overall5food5service5ambience4

Very good food and service, hope to be back soon. Thank you

EJ
ElJ80
London
3 reviews
Dined on 4 September 2020
Overall5food4service5ambience4

Just came for a drink. Well spaced pit, nice atmosphere and good beer. Service was good too.

M
Moggy
Norfolk
2 reviews
Dined on 4 September 2020
Overall4food3service5ambience4

W&F is brilliant. Love the outside tables and the atmosphere.

NC
NickC
1 review
Dined on 31 August 2020
Overall1food2service4ambience1

We sat in the far corner of the garden. No lights. If you were going for a blindfolded dining experience, fair enough, but the taste of the food was not sensational enough to make up for the loss of visual appearance. They had run out of burgers and steaks. We had a salade niçoise, which seemed to have bits of sand in it (could not tell, it was too dark), a chickpea burger (burnt bread, mushy paddy), buttermilk chicken (good, except for the bluecheese sauce that didn't really go with it) and a mixed platter (which was very nice).
There were 4 or 5 other tables in equal darkness, the rest of the garden had beautiful strings of carbon filament bulbs. Even better, you might get to sit at street level, where the tables have lights and downheaters (although that's a bit of an environmental no-no to some)

LB
LanaB
London
1 review
Dined on 31 August 2020
Overall4food4service4ambience3

We came here for lunch on the last day of Eat Out To Help Out - my husband ordered the mixed platter, our daughter had the gnocchi and I had the flat iron steak. My steak was perfectly cooked and was huge! My husband enjoyed his platter but wished the menu had specified exactly what was included. My daughter enjoyed her meal very much. Overall, a lovely lunch out and would recommend others to eat here :)

SK
SueK
1 review
Dined on 30 August 2020
Overall5food5service5ambience4

Food was excellent. Best Roast Dinner i can remember. Amazing Stick Toffee apple pudding. Staff very attentive.

OT
OpenTable Diner
London
2 reviews
Dined on 27 August 2020
Overall5food4service5ambience5

Took my daughter out for lunch. Service was excellent. Was shown to our table immediately. Drinks service was quick and efficient. Ordered our food, unfortunately they had run out of paper menus so had to use our phones to look at the menu. Choice of food is good and it arrived in good time. We both enjoyed our meal I had a coffee to follow which again was good. Couldn’t fault it and will definitely be back .

E
Emily
1 review
Dined on 26 August 2020
Overall2food4service2ambience3

Got there at 8pm once booking a table for 8 through OpenTable to be told we had to order before we even ordered drinks as they stop serving food at 8. Food came out and had to wait 5 minutes for cutlery to come out and our sides weren't bought out until we were on our last mouthfuls. Lovely food. However, service was poor and was rude upon arrival by the owner.

JP
JamesP
Norfolk
3 reviews
Dined on 26 August 2020
Overall5food4service4ambience4

Great visit but took a while to be served. I will return

JC
JohnC
London
1 review
Dined on 24 August 2020
Overall1food1service1ambience1

Booked table at 9pm but had already stopped serving food. Did not say this on the website or opentable

K
Kevin
Yorkshire
1 review
Dined on 24 August 2020
Overall2food3service1ambience3

The service was very slow. There were three girls serving but only one young lady was attentive and ensured the mistakes were corrected. The first wine we asked for was out of stock but the original lady did not come back to us for an alternative. We asked for a jug of water which was delivered to the wrong table and we had to ask again. The food was well prepared, however, seemed to be lacking the usual flare which is such a treat when dinning at the William and Florence. Completely understand the menu has changed for the special offer by the Government this month, but just a little disappointing. Will still frequent, but perhaps on during the special offer days.

CM
ClaireM
Norfolk
2 reviews
Dined on 24 August 2020
Overall5food5service4ambience4

Amazing food, best meal I have had in a while. Highly recommend

OT
OpenTable Diner
Norfolk
1 review
Dined on 22 August 2020
Overall5food5service5ambience5

Very nice all round

L
Lils
1 review
Dined on 22 August 2020
Overall3food3service3ambience3

Very average food, garlic bread cold with the butter unmelted, platter overpriced for what it was.
Atmosphere for drinking however would good, just not to eat.

MB
MaleneB
Norfolk
2 reviews
Dined on 18 August 2020
Overall5food5service5ambience5

As always a really lovely evening in the beer garden - great food and fab wine, finished of with a cocktail what more could you want :-)

T
Tigercub333
London
5 reviews
Dined on 18 August 2020
Overall4food4service4ambience5

From start to finish, overall impression is very good. From the way the staff met and greeted folks at the door and the handling of clinical Covid requirements (sanitation, PPE, control) to table service and food all being very good and presented well. The ambience was really nice and a good crowd of folks with relaxed attitude and friendly attentive staff. Constructive criticism: I’m only holding back 5th star because at one point we waited a little to long after the meal for coffee then after that to get the bill as for some reason we were ignored for a while despite efforts to get noticed.

EJ
vipEdwinaJ
Norfolk
5 reviews
Dined on 16 August 2020
Overall5food5service5ambience5

Brilliant venue with great food and staff. A firm favourite.

T
Teresa
London
3 reviews
Dined on 16 August 2020
Overall5food5service5ambience5

The food was excellent very tasty, the service was good and the precautions for Vivid are excellent very very comfortable would visit again

OK
OliviaK
Brighton
1 review
Dined on 15 August 2020
Overall5food5service5ambience5

Great experience! Everything was socially distanced and clean. Staff were friendly. Food was delicious and well priced.

ND
NrqD
1 review
Dined on 12 August 2020
Overall5food4service5ambience5

We had a great night. Super friendly and attentive stuff.

HG
HilaryG
Norfolk
4 reviews
Dined on 12 August 2020
Overall4food4service4ambience3

We really enjoyed our meal at the Will and Flo, steak and a platter. Friendly service from the team. It's good to have a nice restaurant on our door step.

We ate inside, a couple of fans would have been good, as it was very hot and air less.

P
Pepper
Norfolk
1 review
Dined on 11 August 2020
Overall4food4service4ambience3

Food cooked as requested and well-presented. Limited menu but perfectly understandable at the moment. Friendly and generally attentive staff. My only concern was that I saw outdoor tables be reused several times and none were sanitised between groups, despite bottles of spray sanitiser being seen. At the moment I do feel that this should be an essential requirement after customers vacate a table.

TF
TerrenceF
1 review
Dined on 11 August 2020
Overall5food5service5ambience5

Nicely spaced out, great menu what's not to like?! X

FAQs

The William & Florence is rated 4.3 stars by 59 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.