The William & Florence

4.4
192 reviews
£25 and under
British
Please note that we will do our best to accommodate seating requests but can not guarantee your table will be in the area that is requested.



FOOD SERVICE TIMES


BRUNCH 10-12 EVERYDAY

SUNDAY to THURSDAY 10am - 8pm
FRIDAY and SATURDAY 10am - 9pm


Please note each booking is allocated a three hour time slot. If you wish to stay on after this we will do our best to find an alternative table.



Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 192 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
94% of people would recommend it to a friend
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F
Freeland
Norfolk
1 review
Dined 3 days ago
Overall5food5service5ambience5

Super helpful staff , really calm and professional

C
Colin
Norfolk
1 review
Dined 3 days ago
Overall5food5service5ambience5

A lovely evening! A warm welcome when my family arrived and the lady that served us really looked after us. Fantastic food and a great menu with a good selection. I will definitely be coming back.

f
flanagan4
Hertfordshire
12 reviews
Dined on 18 July 2021
Overall5food5service5ambience4

Friendly staff. Lovely and clean premises. Quality ingredients. Fab food. Reasonably priced. Would recommend.

SM
SueM
London
5 reviews
Dined on 18 July 2021
Overall5food5service5ambience5

Friendly, efficient service, delicious Sunday roast and lovely drinks too!

DL
DavidL
Norfolk
2 reviews
Dined on 16 July 2021
Overall5food5service5ambience4

Lovely evening. Great food & service. Unfortunately an alarm was going off all evening from a local property.

NR
NancyR
Norfolk
1 review
Dined on 14 July 2021
Overall4food4service4ambience4

Have eaten here on a few occasions and have always received excellent food and service. I chose the fish and my friend had Katsu curry, both very enjoyable and good accompaniments. Service was friendly and efficient.
Would definitely recommend

OT
OpenTable Diner
London
2 reviews
Dined on 13 July 2021
Overall4food4service3ambience3

Took a while to get drinks , it was quiet and several staff but didn’t seem that ‘on it’ - had to ask again to order and it went on… but food was lovely- menu a bit limited unless you wanted snacks / small meal and pudding choice was not great so we didn’t have any and left earlier than would have otherwise - quiet but midweek so maybe to be expected. Usually more varied menu another Covid excuse I guess but that’s wearing thin now??

LC
LC23
1 review
Dined on 10 July 2021
Overall5food1service5ambience5

The review of the food is N/A as the kitchen was shut when I visited. The staff were very friends and helpful, the ambiance was nice until after 10pm when it got a little loud. The price is reasonable but I wish they did cocktail deals as the night was quite expensive

IS
ISLTS
1 review
Dined on 5 July 2021
Overall5food5service5ambience5

We had a work lunch yesterday - party of 10. We had an outside table in the courtyard which was quietly buzzing. The service was fast and professional. All of our lunches were delicious, freshly cooked and presented beautifully, all ten of us had drinks and food within 20 minutes of sitting down. The bill worked out at approximately £16 per head including drinks which I think is reasonable as the food was excellent quality.

W
Webstgem
Newcastle
8 reviews
Dined on 4 July 2021
Overall5food5service5ambience5

Lovely Sunday roast, plentiful but not silly big portions, very tasty and great value. Staff are very friendly and helpful. Have eaten here before and it’s still as good, will return

M
Mollie
1 review
Dined on 4 July 2021
Overall5food5service5ambience3

Food came out exceptionally fast but it didn’t affect the quality of the food!

LR
LouR
1 review
Dined on 2 July 2021
Overall5food5service5ambience5

Love the W&F our go to place Katsu chicken curry is delicious. Staff amazing as always

N
vipNigel
London
25 reviews
Dined on 2 July 2021
Overall4food4service5ambience4

Great service as always and lovely food: baked pollock and chicken katsu curry. Love this place. A real gem.

CW
CarlW
1 review
Dined on 2 July 2021
Overall3food3service2ambience2

Trying to recover from the upheaval of the Covid 19 pandemic is clearly very difficult for the hospitality industry. The William and Florence appear to set a good standard in cleanliness and social distancing procedures. There is plenty of outside seating, but unfortunately this resulted in long waiting times before any waitresses appeared. The food menu is understandably quite limited but they did go out of their way to produce a small meal for our granddaughter, but let themselves down by charging over the odds for the plateful. Overall it was good to be out eating and enjoying ourselves but if table service is to remain a permanent feature of "pub life" they need to improve their attendance time at customers tables.

OT
OpenTable Diner
1 review
Dined on 1 July 2021
Overall5food5service5ambience5

Great service

WC
WendyC
Norfolk
2 reviews
Dined on 30 June 2021
Overall5food5service5ambience5

Good food & drink, busy, friendly, attentive 👍

N
vipNicole
Norfolk
8 reviews
Dined on 27 June 2021
Overall5food5service5ambience5

lovely relaxed comfortable and relaxed enviroment but with high standards of service and food

GC
GC19
Norfolk
1 review
Dined on 26 June 2021
Overall5food5service5ambience5

Excellent experience, we had a fish + a charcuterie platter, + salmon + cream cheese tartines, all delicious, fresh, imaginatively presented + v generous portions! Service was superb, from kindly accomodating when we were held up, to adapting for lactose intolerance. Excellent value too.

OT
OpenTable Diner
Norfolk
1 review
Dined on 25 June 2021
Overall3food3service4ambience4

Ok food, nice staff & good pub.

CB
ChrisB
Norfolk
1 review
Dined on 25 June 2021
Overall5food5service5ambience5

Great service good staff and nice selection of beers

BJ
BJABDB
Norfolk
3 reviews
Dined on 24 June 2021
Overall4food4service5ambience3

Friendly helpful attentive service.Breakfast nicely presented and cooked.
Would prefer bigger coffee cups but nice place to meet for brunch.

JK
JamesK
Cambridge
2 reviews
Dined on 22 June 2021
Overall5food5service5ambience4

So glad to return to quite possibly the best breakfast in Norwich.

DG
DeborahG
1 review
Dined on 20 June 2021
Overall4food4service4ambience4

Lovely, helpful staff and a plentiful sharing platter.

AP
AdamP
Norfolk
3 reviews
Dined on 20 June 2021
Overall5food5service5ambience5

Service was fantastic asked for different table which manager was more than happy to accommodate
Sunday lunch really good meat was superb as well as the veg. Highly recommend

MG
MattG
1 review
Dined on 19 June 2021
Overall5food3service5ambience5

Great staff and ideal for an afternoon session with some food

F
Foody
Norfolk
4 reviews
Dined on 16 June 2021
Overall5food5service5ambience5

Great service, great food and lovely atmosphere

DM
DeanaM
1 review
Dined on 16 June 2021
Overall5food5service5ambience5

Lovely food for breakfast, great choise. I came by myself and the waitress were great kept checking on me and very friendly. I would definitely be returning.

JU
JamesU
1 review
Dined on 15 June 2021
Overall4food5service5ambience4

We booked outdoor seating. There was a great range of tables but all pre-booked. However we managed to get a table on the street level which was great. Lovely food - katsu curry and cheeseburger were amazing! Great wine and fantastic service. Will definitely be back!

MH
MelH
1 review
Dined on 13 June 2021
Overall5food5service5ambience5

What a lovely restaurant, friendly staff, amazing food, fabulous menu! We will be back, Thank you William and Florence

e
eliza
1 review
Dined on 13 June 2021
Overall4food3service3ambience5

Thoroughly enjoyed my breakfast and the ambience is lovely as always. More staff would probably make service better, and we had two of the same breakfasts but one came with no toast-but I appreciate busy times are stressful, and I would still definitely come back!!

OT
OpenTable Diner
1 review
Dined on 12 June 2021
Overall4food5service4ambience4

Outstanding food and cocktails, at a great price point

L
Laura
1 review
Dined on 11 June 2021
Overall4food5service4ambience4

The food and drinks were amazing and the staff were so lovely! The only issue is that the service was a bit slow and we didn’t feel very ‘waited on’ but it seemed busy and the girls were rushing around so we didn’t mind at all! Thank you for a lovely experience we’ll definitely be back!

M
Michele
Norfolk
2 reviews
Dined on 11 June 2021
Overall5food5service5ambience3

Delicious food and cocktails. Device was brilliant and so friendly. A bit of back ground music outside would of been nice

LF
vipLukeF
London
1 review
Dined on 7 June 2021
Overall4food3service5ambience5

The food here falls into the 'not bad' category. but the service is excellent.

PM
PaulM
Norfolk
2 reviews
Dined on 6 June 2021
Overall5food5service4ambience5

Great atmosphere, lovely food and great service.

MF
MarianF
Norfolk
1 review
Dined on 6 June 2021
Overall4food3service5ambience4

Brilliant service from friendly and helpful staff. Outside tables were well organised and I felt very safe from a Covid point of view.

L
Libbertron
Norfolk
3 reviews
Dined on 6 June 2021
Overall4food5service3ambience4

Lovely environment and great food. We were seated outside because there were 10 of us and we had a very relaxed time - there was no pressure to vacate the table. Service was a little slow considering the venue wasn't even half full but aside from that we all had a great time.

N
vipNicole
Norfolk
8 reviews
Dined on 6 June 2021
Overall4food4service4ambience4

The food is gorgeous and the wine is well chilled

AP
AngelaP
Norfolk
1 review
Dined on 6 June 2021
Overall4food5service2ambience4

Our mel was excellent our only complaint was that it took 15mins for someone to come and take our order. A long time to wait when the venue wasn’t very busy.

RC
RachelC
London
3 reviews
Dined on 5 June 2021
Overall5food5service5ambience5

Daughter in law to be’s hen do, staff were really helpful and accommodating.

FAQs

The William & Florence is rated 4.4 stars by 192 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.