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The William & Florence, Norwich, Norfolk

The William & Florence

4.3
4.3
528 Reviews
£25 and under
British
Please note that we will do our best to accommodate seating requests but can not guarantee your table will be in the area that is requested.






FOOD SERVICE TIMES
Brunch 10am-12pm Monday-Sunday

Main menu 12pm-9pm Monday-Saturday
Main menu & Sunday Roasts 12:30pm-8pm Sunday

To book a table for more than 9 or more people, please call on 01603 660706







Make a booking

2 people

19:00


Booked 15 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of Operation
    Mon–Sat 10:00–23:00 Sun 10:00–22:00 Breakfast Daily 10:00–12:00 Dinner Mon–Sat 12:00–21:00 Sun 12:00–20:00
  • Phone number
    01603 660706
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Area
    Norwich
  • Parking Details
    Small carpark at the rear of the premises.
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Dog Friendly, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Weekend Brunch, Wheelchair Access, Wine

What 528 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.2Service
  • 4.3Ambience
  • 4.1Value

NoiseEnergetic

Loved For

  • Norfolk/Suffolk

    Great for brunch

  • Norfolk/Suffolk

    Gluten-free-friendly

  • Norfolk/Suffolk

    Neighbourhood gem

  • Norwich

    Great for brunch

  • Norwich

    Child-friendly

  • Norwich

    Gluten-free-friendly

  • Norwich

    Neighbourhood gem

  • Norwich

    Vegetarian-friendly

  • Norwich

    British

528 Reviews
  1. SophieW

    Norfolk/Suffolk

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    We always enjoy eating at the William & Florence and the food was very good. However, the service left a lot to be desired. The staff simply weren't attentive enough. Do they want to work at the William & Florence or not. We got the impression that they almost couldn't be bothered. We had to ask for drinks. (No lemon/(ice?) was provided in the jug of water. We had to order our meal at the bar when we should have had table service. We had to ask twice for extra gravy. We weren't asked if everything was ok with our meal. We had to ask at the bar for our bill - we weren't asked if we had enjoyed the meal. This isn't really good enough and we weren't very happy - the usual experienced staff (who are very efficient) were absent and this showed. We would usually recommend the William & Florence, but based on the service, we won't be doing so. Two quite unhappy diners. What a pity because the food is delicious.

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  2. HeidiH

    Norfolk/Suffolk

    3 reviews

    5.0

    3 reviews

    Dined on 10 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely relaxed pub, good food choices & staff very friendly & happy to serve us at our table all day , thank you .

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  3. Nigel

    London

    36 reviews

    vip
    5.0

    36 reviews

    Dined on 8 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent as always. Joe and the team looked after us and the tartine and massaman curry were first class.

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  4. ElleH

    Norfolk/Suffolk

    7 reviews

    3.0

    7 reviews

    Dined on 6 April 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Service not as attentive as usual, had to get attention several times. Dessert (lemon tarte) lacking flavour and an odd blancmange texture. Unappealing bleach smell in restaurant.

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  5. OpenTable Diner

    Norfolk/Suffolk

    3 reviews

    4.0

    3 reviews

    Dined on 5 April 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food was great , friendly service and lovely ambiance. We thoroughly enjoyed our evening and look forward to visiting again .

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  6. Colegate

    Norfolk/Suffolk

    9 reviews

    3.0

    9 reviews

    Dined on 29 March 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Server didn’t know content of breakfast and I was given incorrect information. Poached eggs were one soft and one totally cooked yolk. My plate looked empty and I was hungry after. A shame as I normally love W&F breakfasts

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  7. OpenTable Diner

    Norfolk/Suffolk

    1 review

    4.0

    1 review

    Dined on 10 March 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    The Sunday Roast was brilliant. Lots of it and extremely tasty. One of the best roasts I’ve had in a long time

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  8. ClareD

    Edinburgh

    1 review

    5.0

    1 review

    Dined on 3 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely fantastic birthday lunch for my dad. We frankly couldn’t fault anything, from ambience to service to the food, which was delicious - the best vegetarian roast I have ever had! Will definitely be back and can’t recommend this wonderful pub enough, thank you!

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  9. AnthonyS

    Bath

    1 review

    5.0

    1 review

    Dined on 1 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food, great service, all good …………………………………………………..,…………..,,,

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  10. Nina

    Sunshine Coast

    6 reviews

    5.0

    6 reviews

    Dined on 27 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely as always. Good table right by the window. Food was excellent.

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  11. OpenTable Diner

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 25 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The roast dinner was to die for. Can’t stop thinking about it.

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  12. AndrewS

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 18 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really great meal, food was excellent and super friendly service

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  13. SydneySal

    Gloucestershire

    24 reviews

    4.0

    24 reviews

    Dined on 18 February 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Really enjoyed our Sunday lunch. I had the vegetarian wellington(although I am not vegetarian) which was outstanding. Really flavoursome & moist. My husband`s beef was very slightly tough made worse by his blunt knife but overall he enjoyed it. Plenty of food & great vegetables. My son`s veggie burger was also very good. Would thoroughly recommend & will return on our next visit to Norwich. Very friendly waiting staff too.

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  14. OpenTable Diner

    Norfolk/Suffolk

    3 reviews

    5.0

    3 reviews

    Dined on 17 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and service . Great ambience, we enjoyed our evening, thank you !

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  15. JoasiaC

    New York City

    7 reviews

    5.0

    7 reviews

    Dined on 14 February 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    We (myself and friends for a birthday) arrived at 4.30 and it was great. Quiet and great service but naturally as it got busier with it being valentines we had to call the ladies over for service. But this was absolutely fine. Staff were super friendly and helpful. Food was delicious. Really great place to go for nice food at reasonable price. The chocolate fondue was amazing!!! The couple next to us saw us sharing and got themselves one too!

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  16. TeeganC

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 10 February 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Really great breakfast and nice venue. Would recommend

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  17. KatieN

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 4 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Took my mum here while she was visiting and we both had burgers which was amazing. Lovely and friendly staff too! Faultless.

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  18. DanutaR

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 4 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Greeted upon arrival and taken to our table. Ordering was easy and options were varied. Food arrived in reasonable time. Hasten to add it was absolutely delicious and plenty of it. It was our first visit but will be returning in the near future. Thanks W&F

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  19. Sidney

    London

    6 reviews

    3.0

    6 reviews

    Dined on 3 February 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    Good ambience, lively vibe, top service. Food slightly disappointing.

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  20. RODERIC

    Norfolk/Suffolk

    3 reviews

    4.0

    3 reviews

    Dined on 1 February 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    The staff we met were welcoming, polite and friendly. The place itself was daylight-filled and spotlessly clean. I had never been there before but would not hesitate in going again.

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  21. GerriO

    London

    2 reviews

    5.0

    2 reviews

    Dined on 28 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best Sunday roast I have had in a very long time. Would highly recommend!

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  22. AlisonG

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 26 January 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Had a lovely meal. Red thai tofu curry for myself and burger for my friend. The burger looked very substantial! Excellent service.

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  23. Anonymous

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 26 January 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great service. Nice atmosphere. Nice food. Good company, Excellent sticky toffee pudding

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  24. AlunL

    Norfolk/Suffolk

    1 review

    4.0

    1 review

    Dined on 21 January 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Fantastic roast Beef - best we've had. Service brilliant too.

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  25. saraw

    Norfolk/Suffolk

    3 reviews

    5.0

    3 reviews

    Dined on 21 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Really lovely Sunday roast, both vegetarian and meat options. Will be back for sure.

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  26. DeborahC

    Norfolk/Suffolk

    1 review

    3.0

    1 review

    Dined on 18 January 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    If and when I dine here again I will choose not to sit in the bar area - very noisy and busy and hearing conversations amongst the 6 of us was strained.

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  27. CorbyC

    London

    2 reviews

    5.0

    2 reviews

    Dined on 14 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    An outstanding roast! Lovely staff and can’t wait to go back!

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  28. StevenW

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 13 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A proper dog friendly gastro pub (doesn't just say it is) with a lovely atmosphere, friendly and attentive staff, and, above everything else, delicious pub grub.

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  29. MichelleW

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 31 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always such a lovely ambiance. Exceptional service and such quality food. Well priced too. I should frequent more often! Thank you

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  30. ChloeW

    Norfolk/Suffolk

    1 review

    3.0

    1 review

    Dined on 31 December 2023

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 2
    Love coming here! Could not fault the food. The service was a bit lacking this time but to be expected from this time of year!

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  31. NicolaW

    Norfolk/Suffolk

    7 reviews

    4.0

    7 reviews

    Dined on 20 December 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Lovely lunch with friend to celebrate my December birthday. Very nice atmosphere until a large gathering of men came in and were exceptionally loud, although not unpleasant. Inevitable for the time of year I suppose.

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  32. TonyM

    Norfolk/Suffolk

    2 reviews

    5.0

    2 reviews

    Dined on 18 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A wonderful experience from reserving the table until departing after the meal. W&F ambience is first class. The staff are a pleasure to speak to. The service was terrific and the meals were good value for money. Loved the mulled wine. A good selection of beers. We shall return.

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  33. Rosie57

    London

    5 reviews

    5.0

    5 reviews

    Dined on 17 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely atmosphere and nice happy efficient staff, we had 3 different roasts and all agreed they were really good and tasty, no salt and pepper needed, there was mulled wine which was good value at £5, will go again.

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  34. IanC

    Norfolk/Suffolk

    3 reviews

    5.0

    3 reviews

    Dined on 13 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Perfect... in every way! As usual! We'd expect nothing less from a, if not the, top gastropub experience in Norwich!

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  35. DavidC

    Norfolk/Suffolk

    3 reviews

    4.0

    3 reviews

    Dined on 10 December 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great Sunday roasts. And not as busy/noisy as other places in the Golden Triangle. The only downside was that we were at the sofas by the window - the tables and chairs are not really meant for eating at, more for lounging and drinking. So pretty uncomfortable for most of the meal.

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  36. HMCC

    Norfolk/Suffolk

    2 reviews

    5.0

    2 reviews

    Dined on 8 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Busy place but food and service excellent. Would recommend

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  37. ChrisP

    Norfolk/Suffolk

    1 review

    4.0

    1 review

    Dined on 8 December 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    A very enjoyable lunch with friends, thank you to the team.

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  38. SydneySal

    Gloucestershire

    24 reviews

    5.0

    24 reviews

    Dined on 3 December 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great Sunday lunch. Large portions, great variety of vegetables & speedy ,friendly service.

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  39. AnnS

    Gloucestershire

    2 reviews

    5.0

    2 reviews

    Dined on 2 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service, delicious food and great atmosphere - lovely evening. Will definitely visit again!

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  40. SamF

    Norfolk/Suffolk

    2 reviews

    5.0

    2 reviews

    Dined on 1 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What a fab placewith fantastic food. Will be back!

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FAQs

The William & Florence is rated 4.3 stars by 528 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 15 times today
Google Map for The William & Florence

111 Unthank Road, Norwich, Norfolk NR2 2PE

Additional information

  • Area
    Norwich
  • Hours of Operation
    Mon–Sat 10:00–23:00 Sun 10:00–22:00 Breakfast Daily 10:00–12:00 Dinner Mon–Sat 12:00–21:00 Sun 12:00–20:00
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Small carpark at the rear of the premises.
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Dog Friendly, Gluten-free Options, Happy Hour, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Weekend Brunch, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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