The Woolpack Hotel

4.5
43 reviews
£25 and under
British
With such an abundance of beautiful, wholesome produce found in the fields and gardens of Kent, we make sure our kitchen team uses local suppliers on a daily basis to bring you the best and freshest of all seasonal offerings. Combining traditional pub fayre with modern classics we believe our menu has something appealing for everyone. Each day we also offer a number of specials just to keep things interesting and we always like a suggestion too! If there’s something you’d like to see on our menu just let us know. The Woolpack, or ‘The Woolly as it’s affectionately known, is a family and dog friendly pub and restaurant with six individually designed bedrooms. The Woolly is a hub for locals and visitors alike and you can always rest assured of a warm welcome. Placed in the middle of the High Street, next to the Town Hall, the pub has open fires, a warm cosy atmosphere and some excellent ales and wines. Come and see for yourself. We look forward to welcoming you soon.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 43 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.5
service
4.4
ambience
4.5
value
Noise · Moderate
94% of people would recommend it to a friend
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S
Simy
Brighton
1 review
Dined on 31 October 2020
Overall4food4service5ambience3

Lovely old pub, good food, good ale, friendly staff, hopefully going for Christmas dinner 🤞🏻

AT
AlisonT
Kent
1 review
Dined on 29 October 2020
Overall5food5service5ambience5

The staff at the Woolpack were very accommodating. The food was excellent and the price very reasonable.
Will definitely be going back after this lockdown

TS
TheSmiffs
Kent
3 reviews
Dined on 24 October 2020
Overall5food5service5ambience5

Lovely meal, service was brilliant considering our fussiness.

Will def book again and recommend.

The Woolpack Hotel
Responded on 28 October 2020

Hi, Thanks for taking the time to leave us such a lovely review. We cant wait to see you again! Many Thanks Elsie, George & The Team

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OT
OpenTable Diner
London
2 reviews
Dined on 22 October 2020
Overall5food5service5ambience5

Superb cooking by Chef Dominic Knight flavours and content just perfect. Hush Heath very good too

The Woolpack Hotel
Responded on 28 October 2020

Thanks for the great review. Hope to see you again soon! Many Thanks Elsie, George & The Team

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b
beechy
London
2 reviews
Dined on 17 October 2020
Overall5food5service5ambience5

A very nice pub with gods food and service pork belly was super so was the sticky toffee pudding will be back again sometime

The Woolpack Hotel
Responded on 28 October 2020

Hi, Thank you for taking the time to give us a great review. We look forward to seeing you again! Many Thanks Elsie, George & The Team

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AP
AndyP
London
2 reviews
Dined on 17 October 2020
Overall5food5service5ambience5

The Woolpack was excellent as ever. The new autumn menu has some nice lovely new things on it and of course the staff could not be more helpful or friendly.

The Woolpack Hotel
Responded on 28 October 2020

Hi Andy, Thank you so much for your great review. Hope we see you again soon! Many Thanks Elsie, George & The Team

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DM
DianeM
1 review
Dined on 9 October 2020
Overall2food1service3ambience3

Im really sorry to say the food was not good we ordered fish and chips As the main garlic bread and calamari For started portions very small
We both were sick and had stomach pain felt dizzy and unwell the next day it ruined our weekend away Both of us were unwell from the food we could not keep it down
What a real shame as the place looked very nice

RP
RichieP
Brighton
3 reviews
Dined on 6 October 2020
Overall5food5service4ambience4

Given the guidelines extremely well managed. Service ambience and food all excellent! A good evening out!

The Woolpack Hotel
Responded on 18 October 2020

Hi Richie, Thank you for your great review, we are so pleased you enjoyed your visit. Best wishes Elsie, George and The Woolly Team

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OT
OpenTable Diner
London
3 reviews
Dined on 1 October 2020
Overall5food5service5ambience5

We stayed at the Woolpack whilst on a mini wine-tasting trip to Kent. Fantastic staff, service, food and setting. Evie was a star in explaining to us the hotel’s COVID precautions and made us feel safe, but welcome. Good was lovely and great value for money. Highly recommended!!

The Woolpack Hotel
Responded on 18 October 2020

Hi there, Thanks for your great review, we are so pleased you enjoyed it. Best wishes Elsie, George and The Woolly Team

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GF
vipGraemeF
London
7 reviews
Dined on 25 September 2020
Overall5food5service5ambience5

Excellent staff care under difficult circumstances from new distancing rules.
Pigs in blankets centre of attention.

MH
MadeleineH
Manchester
1 review
Dined on 12 September 2020
Overall4food4service4ambience4

Very good food. Best baked camembert ever according to one of us. Limited menu but coped with one of us being allergic to alcohol. Would come again if visiting Kent on holiday again!

AB
AndreaB
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Delicious food, friendly atmosphere and the perfect night for a cheeky escape from family life. Thank you very much, Elsie and the team. You've made a huge difference to the feel of the place. X

PM
PerM
London
20 reviews
Dined on 9 September 2020
Overall3food3service3ambience2

In the current difficult circumstances pubs, inns and restaurants deserve all the encouragement possible. So it was a pleasure to visit the Woolpack for a well cooked meal served with engaging South African friendliness at this Hush Heath outlet in Tenterden. Portions were generous, and the plaice and chicken (in a Caesar salad) produced in fine home-cooking tradition. Could the ambience be improved perhaps by the addition of slightly more cheerful surroundings? PerM

AM
AndyM
Kent
4 reviews
Dined on 4 September 2020
Overall5food5service5ambience4

Great food and nice location drinks a bit pricy but overall good value

t
tilly
London
2 reviews
Dined on 26 August 2020
Overall4food4service5ambience4

We are outside, the rear garden is large tables well spaced. The staff were good and fish and chips tasty. It was our first visit, we would definitely return.

D
David
Kent
1 review
Dined on 24 August 2020
Overall2food2service3ambience2

We were surprised that with the worries over social distancing, that the dining room appeared unchanged. The space between the tables should have been bigger.
The burgers were good, but lacked presentation, looking rather lonely on a big plate; the desserts were disappointing with the Gypsy Tart being quiet tiny and the Eton Mess being mostly cream with a fruit sauce and hardly any meringue. Brilliant value of course with the half price deal. We like The Woolpack and will certainly be back, as we are frequent customers.

B
Buddly
Kent
2 reviews
Dined on 24 August 2020
Overall5food5service5ambience5

Lovely old world restaurant. Service was very good. All Covid procedures in place. Food was great. We had the pie which I can certainly recommend. Would dine here again.

ML
MichaelL
Kent
1 review
Dined on 19 August 2020
Overall5food5service5ambience5

Staff brilliant...chef great ..only complaint veg is an extra which I find strange .if no offer on it would be to expensive Otherwise Brilliant

OT
OpenTable Diner
Buckinghamshire
1 review
Dined on 11 August 2020
Overall4food3service2ambience4

Nice meal but a few niggles that would put us off going again.
We were seated in an empty bit of the bar that had no atmosphere plus it meant staff couldn’t see us so we were constantly waiting or flagging to get up to ask for anything.
The rum and raisin ice cream was not, it was vanilla and the chocolate brownie was like a brick, so dry and not served with the ice cream it says on the menu. Then at 10pm when we asked for coffees we couldn’t have them as the machine was switched off. Who switches off a coffee machine at that time when you have people eating in your restaurant?!

TW
TomW
1 review
Dined on 9 August 2020
Overall5food5service5ambience5

Fabulous food, well prepared, fresh ingredients that was cooked to perfection and presented with care. Very pleasant surroundings, great service and little touches that really made all the difference.

You know you’re in good hands when the napkins are nearly as thick as a table cloth.

It was just particular things like that that really made me feel that I had made the right choice for sunday lunch.

I will definitely visiting here again if I’m ever passing through.

Y
Yummy99
London
6 reviews
Dined on 9 August 2020
Overall4food4service4ambience4

Lovely friendly staff and pub garden was neat and tidy.
Nice menu and well priced :)

KL
KarinaL
London
5 reviews
Dined on 7 August 2020
Overall5food5service5ambience5

We decided to spend a night in Tenderden as a stay cation en route to visit the family down south. We were recommended The Woolpack by our Airbnb host and we are so glad that we decided to book here.
The staff are so friendly and accommodating, even with social distancing we felt welcomed and enjoyed the atmosphere.

I and gluten free and the manager was so kind to explain all the options to me - which were many. I had a veggie (vg) burger on a gluten free pretzel bun which was delicious! My partner had the Hush Heath cheese burger which he thoroughly enjoyed!

The team are attentive to new C-19 measures, the food presentation was Instagramable and I particularly love the cutlery and crockery.

AB
AnnaB
Kent
2 reviews
Dined on 25 July 2020
Overall5food5service5ambience5

Nice to return to the Woolly now that pubs have reopened. We weren’t sure what to expect, but received a warm welcome and a virtually normal sit-down experience. A few small changes for safety’s sake, but nothing which detracted from a lovely meal. Fantastic food, fantastic staff. Thank you!

AP
AndyP
London
2 reviews
Dined on 24 July 2020
Overall5food5service5ambience5

Brilliant! I just love the Woolpack so much. The team provide such warm and thoughtful service despite the current issues, the app works really well, and the food is really good too!

s
scottr
1 review
Dined on 19 July 2020
Overall5food4service5ambience4

Proper Sunday Roast, great service. Kid Friendly menu.

The Woolpack Hotel
Responded on 23 July 2020

Hi, Thank you for taking the time to write your review. We are glad you had a great Sunday lunch with us. Hopefully we will see you again soon! Elsie, George & The Team

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K
Kimberley
London
1 review
Dined on 5 July 2020
Overall5food5service5ambience5

1st meal out since reopening. Very attentive and mindful of socual distancing and cleanliness. Food lovely too.

J
Josie
London
2 reviews
Dined on 5 July 2020
Overall5food5service5ambience5

I ate lunch at the Woolpack on Sunday. I was greeted by Elsie on my arrival, she was so lovely and put all my nerves about social distancing to ease. There were hand sanitisers available, staff maintained social distancing and there was an extremely easy app to order my food from. The staff offered their assistance with the app. The overall environment was spotless and it was clear to see that the staff were following COVID 19 cleaning regiments. The food was divine and great value for money. I would definitely recommend the sticky toffee pudding for dessert! Thank you to our waitress, Evie who was very professional and welcoming. I would 100% recommend the Woolpack and look forward to returning again soon.

The Woolpack Hotel
Responded on 23 July 2020

Hi, Thank you for your review. We are glad you felt comfortable having lunch with us in these unprecedented times. I will pass on all of your lovely comments to the whole team. The sticky toffee is a particular favorite among us! We look forward to seeing you again soon for some more. Many Thanks Elsie, George & The Team

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AB
AnnaB
Kent
2 reviews
Dined on 1 March 2020
Overall5food5service5ambience5

Fabulous food, decor and service since re-launch. Had a wonderful Sunday lunch, cheerful service staff and the new manager was delightful!

OT
vipOpenTable Diner
London
9 reviews
Dined on 27 December 2019
Overall4food5service3ambience4

The service was a little bit on the slow side but, other than that, we had a lovely family lunch here. In particular, the food was very good. I had an excellent fresh halibut with chips and mushy peas, and then a very nice apple and blackberry crumble for desert. I would definitely go back.

DM
DanielM
London
1 review
Dined on 25 December 2019
Overall3food2service4ambience5

Dining area was good as was service however pre prepared food was under cooked and not very warm.

I judge the level of cleanliness by the toilets unfortunately the Gents toilet was the smelliest place I have been in for years they could obviously do with a good clean and get the flushing system fixed

Z
Zodge
Kent
3 reviews
Dined on 24 December 2019
Overall4food3service4ambience4

We love this pub, on this occasion service was a little slow (for food coming out) but the staff were very friendly. Didn’t love my fish sandwich but not sure why. Food is usually lovely! Everyone else was very happy.

M
Mabel2maud
Kent
2 reviews
Dined on 8 December 2019
Overall4food4service3ambience4

We had a lovely Sunday roast here last weekend. Delicious beef and lamb, portion sizes just right. I am gluten free and they couldn’t have been more helpful. Had a rowdy toddler with us and nobody minded at all! Will definitely eat here again 😀

KD
KatieD
Kent
1 review
Dined on 7 December 2019
Overall5food5service5ambience5

Lovely pub, lovely location, cosy, great for kids, really relaxed...looking forward to our next visit!

AW
AmandaW
Kent
1 review
Dined on 6 December 2019
Overall2food1service2ambience2

Sadly having eaten here when Hush Heath took it over a couple of times I was expecting a diverse menu and good food. It failed on both. Although they deducted the mains off the bill. I won’t be going back in a hurry. Really really disappointed the standard has dropped so drastically.

L
Laura
Kent
2 reviews
Dined on 24 November 2019
Overall5food5service5ambience5

We came here for a lunch, and was not disappointed. The service was brilliant and the staff were very attentive. The food was lovely and we didn’t have to wait long at all. Overall a really lovely experience.

AW
AbigailW
1 review
Dined on 17 November 2019
Overall5food5service5ambience5

We’ve came here a couple of times in the past but only recently started to eat here. And I’m slightly disappointed we never started eating here earlier. The food is AMAZING! The atmosphere is lovely and cosy, and the staff are very friendly. If you’re in the area on a Sunday you’ve got to stop in for a roast, it was the best! Four legged friends welcome in the front restaurant area too.

CL
CarolL
Kent
3 reviews
Dined on 28 October 2019
Overall5food5service5ambience5

We had a birthday celebration for my husband with our children and grandchildren. We had a lovely room to ourselves. The food and service was excellent.

BL
BarryL
East Sussex
1 review
Dined on 20 October 2019
Overall5food5service5ambience5

Bought guest from USA to what we hoped was a nice English pub and were not disappointed.

JM
JamieM
1 review
Dined on 13 October 2019
Overall5food4service4ambience4

We live locally and have not eaten here for many years ..... however based on our Sunday lunch experience we will now become more regular visitors as we found the staff and food excellent

BD
BridgetD
Kent
1 review
Dined on 24 September 2019
Overall3food1service5ambience5

Not until the quality of the food improves. Shame because the young woman serving was very sweet and the ambiance was great. Also dog-friendly.

FAQs

The Woolpack Hotel offers takeaway which you can order by calling the restaurant at 01580 388501.

The Woolpack Hotel is rated 4.5 stars by 43 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.