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Ting Restaurant - TĪNG Restaurant and Lounge, Shangri-La The Shard, London, London,

TĪNG Restaurant and Lounge, Shangri-La The Shard, London

4.3
4.3
4989 Reviews
£26 to £40
Contemporary British
At TĪNG we offer a dynamic sky-high dining experience, inspired by Asian cultures, serving signature and modern dishes accompanied by an award-winning wine list. Our passionate chefs curate fine dining dishes with attention to detail, using local and seasonal ingredients, and complemented by the Shangri-La brand’s informal, warm, and genuine service style to deliver true hospitality from the heart.

TĪNG is located on the 35th floor of the world-renowned Shard and is the building’s highest dining experience, offering unparalleled views across London.

Join Shangri-La Circle, our award-winning loyalty programme, at bit.ly/3bVy1Af and enjoy exclusive member rates and more.

Make a booking

2 people

19:00


Booked 33 times today
Experiences are available.

Additional information

  • Dining style
    Casual Elegant
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, Asian, Afternoon Tea
  • Hours of Operation
    Breakfast Mon–Fri 07:00–10:30 Sat, Sun 07:00–11:00 Lunch Mon–Fri 12:30–14:15 Afternoon Tea Mon–Thu 12:30–15:30 Fri–Sun 12:30–16:00 Dinner Mon–Thu 17:30–22:00 Fri–Sun 18:00–22:15
  • Phone number
    020 7234 8108
  • Payment Options
    AMEX, JCB, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Executive Chef
    Manoj Manickan
  • Private party facilities
    Meetings and events at Shangri-La The Shard, London offer a London venue experience like no other. Our three river-facing banquet and conference facilities boast a dramatic backdrop of one of the world’s most famous cityscapes with floor-to-ceiling windows.
  • Private party contact
    the events team: 020 7234 8078
  • Area
    London Bridge
  • Cross Street
    London Bridge
  • Parking Details
    Vehicles will be parked offsite and are accepted on the condition that Shangri-La The Shard, London does not accept responsibility for loss, theft, injury or damage of persons, vehicles or their contents. The guest accepts responsibility for all charges incurred, details of which are available from the doorman.
  • Public Transit
    London Bridge Underground and Railway Station is just a couple of minutes walk away.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, High Tea, Non-Smoking, Vegan, View, Wine

Experiences

  • Romance in the Clouds - Window Package

    £165.00 per person

    Multiple dates available
    Toast to the spectacular views from your preferred window seat at TĪNG Restaurant with a welcome glass of Rosé Champagne. A delectable five course dinner from a seasonal British and Asian menu along with a romantic dessert option will be served to your table, complete with rose petals and a guaranteed window seat. Bookings can be made daily from 18:00 to 20:30. Not valid on St. Valentine's Day, Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and bank holidays.
    Romance in the Clouds - Window Package photo
  • 5-Course Dining Experience by TĪNG Restaurant

    £115.00 per person

    Multiple dates available
    Enjoy an exquisite five course dining experience at TÎNG Restaurant and enjoy the spectacular views of London from level 35 of Shangri-La The Shard, London. Bookings can be made daily from Monday-Thursday 17:30 to 20:30 and Friday - Sunday 18:00 to 20:30. Blackout dates apply. Window seating is subject to availability and cannot be guaranteed. No-shows or cancellations made within less than 48 hours notice may incur a £40 fee per person.
  • 3-Course Experience Dinner Menu

    £85.00 per person

    Multiple dates available
    Derived from the Chinese word for 'living room', TĪNG offers a dynamic dining experience inspired by Asian cultures, serving signature and modern dishes accompanied by an award-winning wine list. Its stunning location on level 35 of The Shard provides breath-taking views of London. Available from: Sunday-Thursday-17:30-21:30, Friday-17:30-18:30. No-shows or cancellations made within less than 48 hours notice may incur a £40 fee per person.

What 4,989 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.5Ambience
  • 3.8Value

NoiseEnergetic

Loved For

  • South East London

    Romantic

  • South East London

    Great for scenic views

4,989 Reviews
  1. OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    Disappointed with food. Service good as start but dropped off once Served, waitress spoke to fast miss understood order ignored the fact we did not order 3 mains for 2 people.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 2 days ago
    Dear Guest, It's disheartening to learn that the service did not meet your expectations and that there were issues with the accuracy of your order. Please rest assured that we take your feedback seriously, and we will address the concerns you raised with our team to ensure that similar issues do not occur in the future. We strive to provide exceptional service and attention to detail, and we regret that we fell short on this occasion. Once again, please accept our sincere apologies for the shortcomings you experienced. We value your feedback and hope to have the opportunity to welcome you back for a more positive dining experience in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  2. ValentinaP

    London

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I picked this place to make sure I’d impress my date. I asked for a window seat, and I got it. The service was impeccable. The food truly exquisite and the view priceless. My date acknowledged the care I put in choosing this place. So if you’re like me, and you are looking to find a place to impress someone, this is the place for you.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 3 days ago
    Dear Valentina, Thank you so much for taking the time to share your wonderful experience at TING Restaurant with us. We are delighted to hear that we could help make your date night truly special and memorable. Your kind words are truly appreciated, and we are honored that you chose TING Restaurant for your special occasion. We strive to create unforgettable moments for our guests, and we are thrilled to have exceeded your expectations. Thank you once again for your glowing review and for choosing to dine with us. We look forward to the opportunity to host you again soon. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  3. Tausif

    London

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Everything was amazing, Jenny our host was spot on with recommendations and making a special event even more special. Would definitely recommend
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 4 days ago
    Dear Tausif, Thank you for sharing your feedback about your recent experience at Ting! We are delighted to hear that everything was amazing and that Jenny, our host, made your special event even more memorable with her spot-on recommendations and exceptional service. I will make sure to pass along your compliments to Jenny and the rest of our team, who will be thrilled to hear that their efforts made a positive impact on your visit. Once again, thank you for choosing Ting, and we look forward to welcoming you back for another fantastic experience in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  4. Gina

    London

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Lovely meal with stunning views! Our server Jing was fabulous and couldn’t do enough for us
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 4 days ago
    Dear Gina, Thank you for taking the time to share your feedback about your recent dining experience at Ting! We are thrilled to hear that you enjoyed a lovely meal with stunning views. It's wonderful to know that Jing provided you with fabulous service and went above and beyond to ensure that you had a memorable dining experience. We will be sure to pass along your kind words to Jing and the rest of our team. Thank you once again for choosing Ting. We look forward to welcoming you back for another delightful meal with us in the future! Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  5. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Jenny was very kind and attentive. Looked after us very well and made our dinner very pleasant one to remember.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 4 days ago
    Dear Guest, Thank you for taking the time to share your feedback about your recent dining experience at Ting. We greatly appreciate your kind words and are thrilled to hear that Jenny provided you with excellent service and made your dinner a pleasant and memorable one. At Shangri-La The Shard, London, we strive to create exceptional dining experiences for our guests, and it's wonderful to hear that Jenny's attentiveness and kindness enhanced your evening with us. I will be sure to pass along your compliments to Jenny and the rest of our team. Thank you once again for choosing Ting. We look forward to welcoming you again soon! Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  6. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    All three of us were very happy...my daughter was extra happy...THANKS to all of you who were so helpful and provided such great service...my daughter had a fantastic 25th birthday!!!
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 4 days ago
    Dear Guest, We are thrilled to hear that you and your family had a wonderful experience celebrating your daughter's 25th birthday at Ting! Thank you for taking the time to share your feedback with us. It brings us immense joy to know that our team provided you with helpful and exceptional service during this special occasion. Creating memorable moments for our guests is what we strive for, and we're delighted that your daughter had a fantastic birthday celebration with us. Once again, thank you for choosing Ting to celebrate such a significant milestone. We look forward to welcoming you and your family back for more memorable experiences in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  7. OpenTable Diner

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined on 9 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience at TĪNG was wonderful from beginning to end. The views are spectacular and the food and drinks were amazing. The entire staff were friendly and professional and really made our afternoon tea a special event! Thank you
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded 7 days ago
    Dear Guest, I wanted to take a moment to express our sincere gratitude for choosing to join us at TĪNG for afternoon tea, and for sharing such kind words about your experience. We're delighted to hear that your time with us was nothing short of wonderful, from beginning to end. It brings us immense joy to know that you found the views from TĪNG to be spectacular and that you thoroughly enjoyed the food and drinks served during your afternoon tea. Our team takes great pride in curating memorable dining experiences, and we're thrilled that we could exceed your expectations. We look forward to the opportunity to welcome you back for another exceptional dining experience in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  8. David

    London

    75 reviews

    4.0

    75 reviews

    Dined on 7 April 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    The beat thing about Ting is, of course, the view, which is spectacular. However, the food and service are excellent too. Service is a bit over the top. The constant inquiring into whether each dish is pleasing, is just a bit irritating. Also the sommelier tried to hard to encourage me to order a more expensive champagne than I had selected. This was most unwelcome! All in all it was an enjoyable evening. This comes at a price of course. With a 125ml glass of the least expensive champagne at £24, you can expect a meal for two with wine to quite easily reach a price of more than £300. Service is added at 15%.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 8 April 2024
    Dear David, We regret to learn that certain aspects of the service did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by the overly attentive service and the sommelier's approach. Your feedback is invaluable to us, and we will address these concerns with our team to ensure that we strike the right balance between attentive service and respecting our guests' preferences. Once again, we truly appreciate your feedback and hope that you will give us another opportunity to exceed your expectations in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  9. ClayJ

    London

    2 reviews

    5.0

    2 reviews

    Dined on 6 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amaizing experience , staff is very friendly and had an amaizing view
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 8 April 2024
    Dear Clay, Thank you so much for your kind words and for sharing your amazing experience with us. We're thrilled to hear that you had a fantastic time and that our staff contributed to making your experience enjoyable. We're thrilled that you enjoyed the amazing view during your time with us. We believe that a breathtaking view can enhance any experience, and we're pleased that it added to the overall enjoyment of your visit. Thank you once again for choosing to spend time with us and for sharing your positive feedback. We hope to have the pleasure of welcoming you back for another amazing experience in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  10. WayneM

    Buckinghamshire

    3 reviews

    5.0

    3 reviews

    Dined on 5 April 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Celebrated my wife’s Birthday here and booking the Romance in the Skys package. The food and service was great, the atmosphere perfect for nice conversation with perfect views over Tower Bridge.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 8 April 2024
    Dear Wayne, Thank you for choosing to celebrate your wife's birthday with us at Ting, and for sharing your wonderful experience. It brings us immense joy to know that you found the food and service to be great, and that the atmosphere provided the perfect backdrop for a nice conversation. Creating memorable experiences for our guests is what we strive for, and we're delighted to hear that we succeeded in providing you with a memorable evening with perfect views over Tower Bridge. We hope to have the pleasure of welcoming you back to Ting for many more memorable occasions in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  11. MarcusB783

    London

    1 review

    4.0

    1 review

    Dined on 5 April 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    A beautiful buffet breakfast in a fabulous setting. The food was delightful and the service very good indeed.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 8 April 2024
    Dear Marcus, Thank you for taking the time to share your feedback with us regarding your recent experience at our breakfast buffet. We're delighted to hear that you enjoyed your dining experience and found both the setting and the food to be delightful. At Shangri-La The Shard, London, we strive to provide a memorable dining experience for all our guests, and we're thrilled that you found the setting to be fabulous and the food to be delightful. Our team works hard to ensure that every guest receives excellent service, and we're pleased to hear that you found the service to be very good indeed. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  12. KW2017

    London

    7 reviews

    1.0

    7 reviews

    Dined on 4 April 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    Food was served with the type of plastic covers you would expect to see in a service station buffet. All dishes were cold on arrival. An incredibly overpriced and poorly delivered meal. Hugely disappointing.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 5 April 2024
    Dear Guest, Thank you for taking the time to share your feedback regarding your recent dining experience at TING. We sincerely apologize for the disappointment and inconvenience you encountered during your meal. Your comments regarding the presentation and temperature of the dishes are concerning, and we deeply regret that we did not meet your expectations in terms of food quality and service standards. Please rest assured that your feedback has been shared with our culinary team and restaurant management to address the issues you highlighted and to implement necessary improvements. Once again, we apologize for any inconvenience caused, and we thank you for bringing these concerns to our attention. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  13. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 4 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The most amazing experience! They were so kind, they put us at an amazing table with the best view. The service was just top tier! We were celebrating my mom’s 65th birthday & it was a memorable birthday for sure!
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 5 April 2024
    Dear [Guest], Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you and your family had such a memorable time celebrating your mom's 65th birthday at our restaurant. It's always our goal to provide exceptional service and create unforgettable moments for our guests, especially during special occasions like birthdays. We're delighted that we could contribute to making your mom's birthday celebration truly special. Thank you once again for choosing to celebrate with us, and we hope to have the pleasure of welcoming you back for more memorable experiences in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  14. SasB

    London

    1 review

    5.0

    1 review

    Dined on 30 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We enjoyed our dinner, food was delicious and service on point. The only thing we struggled with were the chairs/armchairs they have at the restaurant. As comfortable and spacious as they look, the back support was lacking and nonexistent and compared to the height of the tables it wasn't very comfortable for eating.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 31 March 2024
    Dear Guest, Thank you for sharing your dining experience with us at TING restaurant. We greatly appreciate your feedback, and we're delighted to hear that you enjoyed the delicious food and experienced attentive service during your visit. Your comments about the chairs/armchairs in the restaurant are noted, and we apologize for any discomfort you experienced. We understand the importance of providing comfortable seating for our guests, and we will review your feedback with our team to make necessary improvements. We value your loyalty and hope to welcome you back to TING in the future for another enjoyable dining experience. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  15. DarenS

    Kent

    1 review

    5.0

    1 review

    Dined on 30 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic restaurant. Amazing views of London from 35 floors up. Delicious food. Wonderful service. Just the most incredible experience. The only minor point was the noise from a wedding reception with whooping and cheering which spoiled the ambiance a little.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 2 April 2024
    Dear Daren, Thank you for taking the time to share your recent experience at Ting. We are thrilled to hear that you enjoyed the breathtaking views of London, delicious food, and wonderful service during your visit. Your feedback regarding the noise from the wedding reception is greatly appreciated. We sincerely apologize for any inconvenience this may have caused and assure you that we are continuously working to improve our guests' overall experience. Your satisfaction is our top priority, and we value your feedback as it helps us identify areas for improvement. We hope to have the pleasure of welcoming you back to Ting for another memorable experience in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  16. OpenTable Diner

    London

    3 reviews

    3.0

    3 reviews

    Dined on 25 March 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    Incredibly overpriced for very average food! The restaurant setting is beautiful though
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Valued Guest, Thank you for sharing your feedback with us regarding your recent dining experience at our restaurant. We are grateful for your honesty and take all feedback seriously as we continuously strive to improve. We're delighted to hear that you appreciated the beautiful setting of our restaurant. However, we are disappointed to learn that the food did not meet your expectations. Please accept our sincere apologies for any disappointment caused. Thank you again for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved dining experience that exceeds your expectations. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  17. robbie

    London

    2 reviews

    5.0

    2 reviews

    Dined on 22 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food , Evan better service , the views are amazing
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Robbie, Thank you for taking the time to share your feedback regarding your recent dining experience at our restaurant. We are thrilled to hear that you enjoyed our food, service, and the breathtaking views. Providing exceptional food and service is at the heart of what we do, and it's always rewarding to hear when we've succeeded in delighting our guests. Your kind words will be shared with our team, who work hard to ensure that every aspect of your visit is memorable and enjoyable. We truly appreciate your patronage and hope to have the pleasure of welcoming you back again soon for another fantastic dining experience. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  18. Lenti

    London

    6 reviews

    3.0

    6 reviews

    Dined on 21 March 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    The cocktails and starters were good but apart from that the experience was very underwhelming. At this price I expect every dish to be at least good and occasionally excellent. I know you pay for the location and view but the basics also need to be there. Service was good, though additional items were mistakenly added to our bill. Again at this price point I’d expect more. For example when coats were taken to the cloakroom they were brought back in a heap and presented to us to put on You would be better to go for a cocktail with a view and eat in a cheap Chinese restaurant at ground level
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Lenti, While we are delighted to hear that you enjoyed the cocktails and starters, we sincerely apologize that the rest of your experience did not meet your expectations. We understand the importance of delivering consistently high-quality dishes at every price point, and we regret that we fell short in this regard. Please be assured that your feedback will be shared with our culinary team for further review and improvement. Once again, thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with a more memorable and enjoyable dining experience. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

    1 person found this helpful

  19. AgneVen

    London

    1 review

    3.0

    1 review

    Dined on 18 March 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Hi, service was fine only one thing what we did not like that we been waiting 1h 15min our food. I believe when pay more than 400£ for your dinner you want 5 stars service, especialy when you are with 2 kids in the restaurant. All the rest was good.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Agne, We are glad to hear that you found our service to be satisfactory overall. However, we sincerely apologize for the extended wait time you experienced for your food. We understand that waiting for an extended period, especially with children, can be frustrating and disappointing, and we regret that this impacted your dining experience with us. Your satisfaction is important to us, and we are committed to making the necessary improvements to ensure that your next visit with us exceeds your expectations. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable dining experience in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  20. PaulD

    West Sussex

    4 reviews

    5.0

    4 reviews

    Dined on 18 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and the service were outstanding as expected.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Paul, We are delighted to hear that you found both the food and the service to be outstanding, as we always strive to exceed our guests' expectations. Your kind words are a true testament to the hard work and dedication of our culinary team and service staff, who consistently aim to deliver exceptional experiences to our valued guests like yourself. We sincerely appreciate your support and hope to have the pleasure of welcoming you back to Ting in the near future. Once again, thank you for choosing Ting. We look forward to serving you again soon! Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  21. OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on 15 March 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    Ting is a special way to start the day. The views are stunning and the restaurant setting is lovely. As it was my friend’s birthday they gave an extra treat to celebrate. The service was relaxed and friendly. We were however disappointed by the food quality. We got the continental breakfast and pancakes to share. For the prices on offer, I would expect excellent quality on both counts but they were average at best. The pastries seemed store bought rather than freshly baked. We asked for them to be changed up as they arrived cold and fairly stale and were given a warm batch which were better but still fairly average. The pancakes were ok but not up to standard either. Basic and not fluffy. I’ve had breakfast at Ting in previous years and the food quality has previously been excellent so it was a disappointing drop in standard. Nevertheless we very much enjoyed the setting and ambience.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Valued Guest, While we are delighted to hear that you enjoyed the stunning views and lovely ambiance of Ting, we sincerely apologize that the food quality did not meet your expectations on this occasion. Please rest assured that we take your feedback seriously, and we will use it to review and improve our offerings to ensure that they meet the high standards that our guests expect and deserve. We are glad to hear that our team made your friend's birthday celebration extra special, and we are committed to providing relaxed and friendly service to all our guests. Thank you for choosing Ting, and we look forward to welcoming you back. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  22. PatrickH

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 14 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fab food and service with outstanding views. The place is very special
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Patrick, We are thrilled to hear that you enjoyed the fabulous food, outstanding service, and the breathtaking views during your visit. At Ting, we strive to create memorable dining experiences for all our guests, and it brings us immense joy to know that we succeeded in making your visit special. Your kind words are a testament to the hard work and dedication of our team members who work tirelessly to ensure that every aspect of your dining experience exceeds your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back to Ting in the near future. Thank you once again for choosing Ting. We look forward to serving you again soon! Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  23. Leop

    London

    1 review

    4.0

    1 review

    Dined on 11 March 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The whole experience was excellent and enjoyed all aspects of it ,probably for me it was the service I enjoyed the most everything at the right level both professional but friendly and warm
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Leop, It is particularly gratifying to hear that our service stood out to you and that it contributed significantly to your overall enjoyment. Providing professional yet warm and friendly service is at the core of what we strive for, and we are thrilled that we were able to meet your expectations in this regard. Your kind words mean the world to us, and I will be sure to share your compliments with our team. Once again, thank you for choosing to dine with us and for sharing your glowing feedback. We sincerely hope to have the pleasure of welcoming you back to Ting in the near future for another exceptional dining experience. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  24. JohnK

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 9 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and great service. The venue is spectacular. The drinks are expensive but no more so than other five star restaurants. We had the 5 course tasting menu and every dish was perfect.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear John, We are delighted to hear that you had an excellent dining experience with us and that you enjoyed the food, service, and ambiance. It's fantastic to know that you found our venue spectacular and that you appreciated the quality of our dishes. Ensuring that every guest leaves satisfied is our top priority, and we are thrilled that our five-course tasting menu met your expectations. Your kind words about our service and offerings are greatly appreciated. We strive to provide a memorable dining experience for all our guests, and we are pleased that we could deliver that for you. Thank you once again for choosing Ting. We appreciate your support, and we can't wait to serve you again soon. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  25. RichaT

    London

    1 review

    3.0

    1 review

    Dined on 9 March 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    The food options are very skewed. I remember their menu used to be better 2 years back. The special birthday celebration cake is a waste of money and only looks nice.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Richa, We sincerely apologize for any disappointment you experienced with our current food options. We strive to provide a diverse and satisfying menu for all our guests, and we regret that our current offerings did not meet your expectations. Regarding the special birthday celebration cake, we apologize if it did not meet your expectations. Our goal is to create memorable experiences for our guests, and we regret that the cake did not fully meet your satisfaction. Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our restaurant in the future for a more enjoyable dining experience. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  26. Aisha

    London

    1 review

    3.0

    1 review

    Dined on 7 March 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5
    Booked the place for a 5 course experience to celebrate my husband’s birthday but was bitterly disappointed. Food was substandard and served in extremely small portions. There is small portion and then there is really small portion and Ting sits in the 2nd category. Even after the 5 courses, my husband was left hungry. To top that, it is extremely overpriced for the quality and portion sizes. Ambience is beautiful and we were lucky to have a window seat. Our service was great but the waiting time between each course was long. It might be fine for some but too long for me. We were sat at 5:30pm and finished at about 8:30pm. Definitely not going back.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Aisha, We are genuinely sorry to hear that your experience did not meet your expectations, particularly on such a special occasion as your husband's birthday. Your feedback regarding the waiting time between courses has been duly noted, and we apologize for any inconvenience caused by the pacing of the meal. We understand the importance of timely service, especially during celebratory occasions, and we will take steps to address this issue to ensure a more seamless experience for our guests in the future. We genuinely hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  27. OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on 6 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was beautiful and service was even better!
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Valued Guest, We are truly delighted to receive your feedback regarding your recent experience at Shangri-La The Shard. Your kind words bring us great joy and serve as a testament to our ongoing commitment to excellence. It warms our hearts to hear that you found everything to be beautiful and that our service exceeded your expectations. Providing exceptional service is at the core of everything we do, and we are thrilled that our team members were able to create memorable moments for you during your stay. Thank you once again for choosing Shangri-La The Shard. We look forward to the pleasure of serving you again in the future. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  28. RdeB

    London

    1 review

    5.0

    1 review

    Dined on 5 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and the ambiance are very enjoyable and the evening views over Tower Bridge make it even more so. We have eaten at Ting a few times and have always enjoyed the occasion. The service is always efficient and the dishes very nice. This time we particularly enjoyed the new 'hamachi tiradito' starter which was light and refreshing. Definitely warrants a return visit
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Valued Guest, We are thrilled to hear that you enjoyed the food and ambiance during your recent visit. It is delightful to know that the evening views over Tower Bridge added to your dining experience, making it even more enjoyable. It is our aim to consistently provide exceptional service and delicious dishes to all our guests, and we are pleased to hear that we have succeeded in doing so during your visits. Your compliments regarding our new 'hamachi tiradito' starter are greatly appreciated. We are delighted that you found it light, refreshing, and enjoyable. Thank you once again for your kind words and for considering a return visit. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  29. WhatHoSedDeTing

    Dublin

    27 reviews

    vip
    5.0

    27 reviews

    Dined on 2 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had the 5-course tasting menu which was outstanding, accompanied by a lovely glass of champagne and a bottle of Lebanese cabernet sauvignon which was very good. Beautiful views of That London from the 35th floor of the Shard, and extremely attentive service from the staff. An experience never to forget!
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Valued Guest, We are thrilled to hear that you enjoyed our 5-course tasting menu and found it outstanding, along with the accompanying glass of champagne and Lebanese cabernet sauvignon. We are delighted that you appreciated the beautiful views of London from our location on the 35th floor of The Shard. Our team takes great pride in delivering attentive service, and we are pleased to hear that our staff exceeded your expectations with their attentiveness and professionalism. It was our pleasure to serve you, and we are grateful for your kind words. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  30. JelenaM

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on 2 March 2024

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 3
    Let’s all agree it’s all about the view. No one would come back for food. They are trying Sooo hard, too hard, all of them making so much fuss about everything and explaining in details everything single thing. You end up listening to the waiters and sommelier more than your companions - but I guess there are people who like that. Annoyingly whiles they talk about it like it’s going to blow your mind, it won’t. Presentation is ok, tastes bellow average. Live music was really nice, girl with amazing voice and just right atmosphere, not too low or too loud. Again, breathtaking views but that’s about it, overpriced and not worth it, won’t be going back.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Jelena, While we are pleased to hear that you enjoyed the breathtaking views and the live music during your visit, we sincerely apologize for falling short of your expectations in other aspects of your experience. While we strive to provide attentive and knowledgeable service, we understand that excessive explanations may not be to everyone's preference. Rest assured, we will review our service standards to ensure that our team strikes the right balance between helpfulness and allowing guests to enjoy their dining experience without feeling overwhelmed. Thank you once again for sharing your thoughts with us. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  31. MattG

    Southwest Florida

    1 review

    5.0

    1 review

    Dined on 29 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great time and special evening! We had the best table in the house to celebrate our engagement.
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Matt, We're delighted to hear that you had a great time and that your evening with us was memorable. It's fantastic to know that you enjoyed the best table in the house to celebrate this significant milestone in your lives. Once again, congratulations on your engagement, and thank you for choosing Shangri-La The Shard, London for this momentous . Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  32. Adam

    London

    1 review

    2.0

    1 review

    Dined on 28 February 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    the reason i gave a 2 stars on the service is because the initial reception service was BAD. when I booked, i left a message specifically asking for a window seat on the riverside. When we (party of 4) arrived, we was given a seat, which we seeing the railway lines. when I asked, the receptionist pointed that one side you still can see the Thames River, which barely can see from the seat. To be more annoyed, that is our booking was 17:30 and there were NOT busy at all, so there were pretty of other tables. therefore we took it up to the waiters, in the end the table was re-located. For this level of restaurant or hotel, this kind of receptionist service is NOT acceptable.

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  33. AnneN

    London

    1 review

    4.0

    1 review

    Dined on 28 February 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    A stunning location staff were very attentive and food was excellent. Had a window seat with great view. Any dietary needs were catered for.

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  34. FredNLondon

    London

    190 reviews

    vip
    5.0

    190 reviews

    Dined on 27 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely dinner at Ting The Shard. The view was breathtaking. Service was efficient and attendive. Overall it's a recommended experience in London!
    TĪNG Restaurant and Lounge, Shangri-La The Shard, LondonResponded on 28 March 2024
    Dear Fred, We are thrilled to hear that you had a lovely dinner experience with us and that you enjoyed the breathtaking views from our venue. Your kind words and recommendation mean a lot to us, and we truly appreciate your support. It was a pleasure serving you, and we look forward to welcoming you back to Ting for another delightful dining experience in the future. Thank you once again for your loyalty, and we can't wait to have the opportunity to serve you again soon. Best regards, Julien Casanova Director of Restaurant, Bars & Lounge

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  35. Bill

    London

    1 review

    5.0

    1 review

    Dined on 24 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience. The view, the service, the food and the ambience was great

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  36. NicolasV

    London

    1 review

    5.0

    1 review

    Dined on 24 February 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Amazing experience ! We were there with my son to celebrate his birthday (12) and we were seated just in front of the window with an amazing view on tower bridge. Staff is very kind and we really enjoyed and appreciated our venue in Ting. Food was also very good. I recommend !!

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  37. ZhanaK

    London

    1 review

    5.0

    1 review

    Dined on 23 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The restaurant is amazing! The service, the staff and everything was perfect! I highly recommend to visit this place, there is no words for view from restaurant! We will back again and again!

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  38. JoyB

    London

    1 review

    4.0

    1 review

    Dined on 23 February 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Range of food could be better. Service staff was courteous and helpful

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  39. tonyb

    Gloucestershire

    2 reviews

    5.0

    2 reviews

    Dined on 23 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Can't fault food and service. Ambience marked down because of singer(s). Not very relaxing, they would good at what they did but belong in a club not a restaurant.

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  40. JohnG

    Norfolk/Suffolk

    1 review

    5.0

    1 review

    Dined on 23 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Breakfast was excellent and all staff outstanding

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FAQs

TĪNG Restaurant and Lounge, Shangri-La The Shard, London is rated 4.3 stars by 4989 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 33 times today
Experiences are available.
Google Map for TĪNG Restaurant and Lounge, Shangri-La The Shard, London

31 St. Thomas Street, London, SE1 9QU

Additional information

  • Cross Street
    London Bridge
  • Area
    London Bridge
  • Hours of Operation
    Breakfast Mon–Fri 07:00–10:30 Sat, Sun 07:00–11:00 Lunch Mon–Fri 12:30–14:15 Afternoon Tea Mon–Thu 12:30–15:30 Fri–Sun 12:30–16:00 Dinner Mon–Thu 17:30–22:00 Fri–Sun 18:00–22:15
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, Asian, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    Vehicles will be parked offsite and are accepted on the condition that Shangri-La The Shard, London does not accept responsibility for loss, theft, injury or damage of persons, vehicles or their contents. The guest accepts responsibility for all charges incurred, details of which are available from the doorman.
  • Public Transit
    London Bridge Underground and Railway Station is just a couple of minutes walk away.
  • Payment Options
    AMEX, JCB, Mastercard, Visa
  • Executive Chef
    Manoj Manickan
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, High Tea, Non-Smoking, Vegan, View, Wine
  • Phone number
    020 7234 8108
  • Private party facilities
    Meetings and events at Shangri-La The Shard, London offer a London venue experience like no other. Our three river-facing banquet and conference facilities boast a dramatic backdrop of one of the world’s most famous cityscapes with floor-to-ceiling windows.
  • Private party contact
    the events team: 020 7234 8078
  • Privacy Policy
  • Terms of Use
  • Impressum
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