Ting Restaurant, Shangri-La The Shard, London

4.3
2782 reviews
£26 to £40
Contemporary British
Shangri-La The Shard, London’s fine dining restaurant TĪNG unites time honoured Asian cuisine with classic British gastronomy for a contemporary culinary experience inspired by the best of both cultures.

Our passionate chefs curate a rotating menu of small dishes & large sharing plates using local and seasonal ingredients that are served as and when they’re ready, complemented by the Shangri-La brand’s informal, warm, and genuine service style to deliver true hospitality from the heart.

TĪNG is located on the 35th floor of the world-renowned Shard and is the building’s highest dining experience, offering unparalleled views across London.

Shangri-La Cares; our safety programme entails a range of enhanced protocols and measures in addition to our already rigorous hygiene and safety standards.

2 & 3 Course menus – available for up to 6 guests
From 2nd October 2021 - Only Afternoon Tea menus will be available on Weekends
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Private Dining

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Experiences

  • Afternoon Tea

    £62.00 per person

    Nov 9, 2021 - Jan 31, 2022

    TĪNG Restaurant's delicious afternoon tea is the perfect way for guests to indulge while enjoying views of London that stretch for miles. £62 per person or £72 with a glass of Veuve Clicquot, Yellow Label, Brut, NV
  • Afternoon Tea

    £62.00 per person

    Feb 1 - Feb 28, 2022

    TĪNG Restaurant's delicious afternoon tea is the perfect way for guests to indulge while enjoying views of London that stretch for miles. £62 per person or £72 with a glass of Veuve Clicquot, Yellow Label, Brut, NV
  • Christmas Day Lunch Feast

    £236.25 per personPrepaid

    Dec 25, 2021 only

    Celebrating the best of British fare, TĪNG Restaurant offers a traditional Christmas Day lunch and dinner with hearty main courses such as roast Norfolk turkey or wagyu rib-eye steak, and a selection of quintessential English desserts including Christmas pudding with brandy anglaise or Mandarin crémeux with pistachio ‘ice cream’. A delicious children’s menu is also available for £125 (12 and under). Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • Christmas Day Lunch Feast with Wine Pairing

    £357.00 per personPrepaid

    Dec 25, 2021 only

    Celebrating the best of British fare, TĪNG Restaurant offers a traditional Christmas Day lunch and dinner with hearty main courses such as roast Norfolk turkey or wagyu rib-eye steak, and a selection of quintessential English desserts including Christmas pudding with brandy anglaise or Mandarin crémeux with pistachio ‘ice cream’. A delicious children’s menu is also available for £125 (12 and under). Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • Christmas Day Dinner Feast

    £236.25 per personPrepaid

    Dec 25, 2021 only

    Celebrating the best of British fare, TĪNG Restaurant offers a traditional Christmas Day lunch and dinner with hearty main courses such as roast Norfolk turkey or wagyu rib-eye steak, and a selection of quintessential English desserts including Christmas pudding with brandy anglaise or Mandarin crémeux with pistachio ‘ice cream’. A delicious children’s menu is also available for £125 (12 and under). Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • Christmas Day Dinner Feast with Wine Pairing

    £372.75 per personPrepaid

    Dec 25, 2021 only

    Celebrating the best of British fare, TĪNG Restaurant offers a traditional Christmas Day lunch and dinner with hearty main courses such as roast Norfolk turkey or wagyu rib-eye steak, and a selection of quintessential English desserts including Christmas pudding with brandy anglaise or Mandarin crémeux with pistachio ‘ice cream’. A delicious children’s menu is also available for £125 (12 and under). Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • New Year's Eve 3-Course Menu

    £313.95 per personPrepaid

    Dec 31, 2021 only

    Dine in the sky this New Year’s Eve overlooking the magnificent London skyline. From 18:00 – 19:30 enjoy a 3-course dinner at TĪNG Restaurant including 1 glass of Champagne. A delicious children’s menu (12 and under) is also available for £125 (18:00-19:30 seating only). If TĪNG guests would like to attend the Après Ski Party at Sky Lounge on level 34, this will be an additional £73.50 per person and includes entry to the party, live entertainment and 1 glass of Champagne. Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • New Year's Eve 3-Course Menu with Wine Pairing

    £467.25 per personPrepaid

    Dec 31, 2021 only

    Dine in the sky this New Year’s Eve overlooking the magnificent London skyline. From 18:00 – 19:30 enjoy a 3-course dinner at TĪNG Restaurant including 1 glass of Champagne. A delicious children’s menu (12 and under) is also available for £125 (18:00-19:30 seating only). If TĪNG guests would like to attend the Après Ski Party at Sky Lounge on level 34, this will be an additional £73.50 per person and includes entry to the party, live entertainment and 1 glass of Champagne. Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • New Year's Eve 4-Course Menu

    £393.75 per personPrepaid

    Dec 31, 2021 only

    Dine in the sky this New Year’s Eve overlooking the magnificent London skyline. From 19:45 – 21:30 enjoy a 4-course dinner at TĪNG Restaurant including 1 glass of Champagne. If TĪNG guests would like to attend the Après Ski Party at Sky Lounge on level 34, this will be an additional £73.50 per person and includes entry to the party, live entertainment and 1 glass of Champagne. Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • New Year's Eve 4-Course Menu with Wine Pairing

    £577.50 per personPrepaid

    Dec 31, 2021 only

    Dine in the sky this New Year’s Eve overlooking the magnificent London skyline. From 19:45 – 21:30 enjoy a 4-course dinner at TĪNG Restaurant including 1 glass of Champagne. If TĪNG guests would like to attend the Après Ski Party at Sky Lounge on level 34, this will be an additional £73.50 per person and includes entry to the party, live entertainment and 1 glass of Champagne. Please contact the restaurant if you have any allergies or dietary requirements. Cancellation policy: If cancelled 2 weeks prior to the event, full refund will be given. Less than 2 weeks prior to the event will not be refunded.
  • Afternoon Tea

    £62.00 per person

    Mar 1 - Nov 20, 2022

    TĪNG Restaurant's delicious afternoon tea is the perfect way for guests to indulge while enjoying views of London that stretch for miles. £62 per person or £72 with a glass of Veuve Clicquot, Yellow Label, Brut, NV

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
What 2782 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.4
ambience
3.8
value
Noise · Moderate
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KF
KirstenF
London
1 review
Dined 21 hours ago
Overall3food2service2ambience4

Very few vegan options.
Buddah bowl was sloppy and lacked taste
Service was mediocre
Views lovely

A
Aimee
1 review
Dined 2 days ago
Overall5food5service5ambience5

Came here for my boyfriend’s 21st and it was absolutely gorgeous! The setting, the food the service, everything was 10/10!

VH
VictoriaH
1 review
Dined 2 days ago
Overall1food1service4ambience1

The food was really bad. Not normally a complainer.
Service was good but for sure won’t EVER go again

SH
SallyH
1 review
Dined 2 days ago
Overall4food4service4ambience5

The experience was good and special. However as we had to leave promptly I was unable to check our bill. I was astonished to be charged £25 for 5 glasses of tap water. We all had only two courses but were charged for 4 x 3 courses. Whilst I appreciate it’s an expensive place, the costs of extras were ridiculous.

SB
SergioB
London
1 review
Dined 2 days ago
Overall5food5service5ambience5

Every year the ritual of Afternoon Tea must be at Shangri-La The Shard! Thank you

KW
KateW
London
1 review
Dined 2 days ago
Overall4food5service4ambience4

I loved the ambience of the place, and the decor. The food was fantastic. The service was good with a few hiccups; struggled to place an order for an initial drink. Really liked the ipad for the food and drink menus. Really simple - and ordering is still person to person.

AH
AdrianH
1 review
Dined 3 days ago
Overall5food5service5ambience5

Amazing food and service. Really made my girlfriends 30th birthday feel extra special

NS
NikiS
1 review
Dined 4 days ago
Overall5food4service5ambience5

Amazing views, window seat was perfect and the service was great. There isn’t much choice for vegetarians (mains) but other than that we had a great time.

KG
KavitaG
London
1 review
Dined 4 days ago
Overall4food2service5ambience5

It's all about the view and the beautiful setting. London 360 is amazing! Nice food but nothing amazing which was a bit disappointed given the price.
Malaysian rice with chicken was good.
Staff is amazing and we felt very welcomed. Christmas tea was excellent. Overall we enjoyed as a family, good memories!

LL
LouiseL
1 review
Dined 4 days ago
Overall3food2service4ambience5

I was expecting much more from the food, poor vegetarian selection

S
Sam13
San Francisco
2 reviews
Dined 4 days ago
Overall3food3service3ambience4

Have had better afternoon tea experiences elsewhere. Views and phenomenal, which is what you’re paying for. Tea was consistently taking much longer than food (ours came about 10 min after food was delivered; a neighbouring table had to ask 3 times for their tea) - but when it arrived, was definitely the high point.

Food was mixed - some very tasty bites; some bread felt a little stale; sweets were very rich and felt quite same-y on new Alpine menu.

Service was also mixed - some very attentive and helpful staff for dietary restrictions, manager stopped by to check in. At the same time, we were delivered the wrong plates several times, non-gluten free savouries and then extra sandwiches of the wrong type (which the waiter tried to convince us was correct - manager was clear that they weren’t).

Overall, the views make you forgive most of the not so great moments but am very unlikely to return given much better options exist for the same price point.

NF
NicoleF
1 review
Dined 4 days ago
Overall5food5service5ambience5

Exceptional food and experience with a view to die for at the afternoon tea at Ting. Would highly recommend.

C
Celine
London
2 reviews
Dined 5 days ago
Overall4food5service3ambience5

Over all a great time and great food in the restaurant. However it wasn’t the best service. The table they provided was very low and cramped even though they could see we had a disabled person with us. It was only when we asked did they offer a more suitable table to eat at. Attention to detail with service through out the Shard needs hugely improving. Staff outside of the restaurant in the Shard seem to be rude and miserable. I understand it’s difficult times but when people are spending nearly £800 it needs to be excellent!

SS
SathishS
1 review
Dined 5 days ago
Overall1food4service1ambience3

Discriminatory Service !

I had booked a table to celebrate our wedding anniversary with family almost two months in advance. There was no option to select a ‘view table’ and I would have done that even if I had to pay a premium. I was hoping luck would favour us on the day, however I was shocked to discover an appalling, rude and discriminatory service from the staff.

We did not get a view table and so informed them politely that we would like to move when a table becomes vacant. However, in spite of a ‘view table’ becoming vacant and remaining so for about 30 minutes, they did not give us the table in spite of asking again. Finally when we were about to finish our food, a senior staff ( presumably the manager ) came and offered to move us to the vacant table knowing fully well we wouldn’t bother to do so at that stage where we were about to finish our food !

To be fair to the chef, the food was excellent and the only saving grace, but the service that day did not deserve the price tag attached to the food !

On closer observation, people of a certain colour where given premium service and attention whereas the others were just left to occupy the remaining tables and hardly given any care !
If such service was unintentional from the staff, they need to be put through a hospitality training to prevent ‘unconscious bias’ before putting them in front of the guests !

SW
SarahW
1 review
Dined 5 days ago
Overall2food3service2ambience1

Really poor experience there was food a under the table, really stark lighting and service was lacking, some place mats didn't have all the knives and forks and we were brought the wrong bill for £110 more than we owed.

M
Mickey
1 review
Dined 5 days ago
Overall5food5service5ambience4

The views of London by night were spectacular. The service was fantastic and personal which we loved. The food was out of this world. All in all an amazing birthday meal so thank you Ting.

BP
BrianP
1 review
Dined 5 days ago
Overall5food4service5ambience5

Amazing view, table and service. Food was nice without being outstanding.

AK
AngelaK
London
1 review
Dined 5 days ago
Overall5food4service5ambience5

It was a day well spent. They accommodated me and my mother as I asked to get a table by the window for a better view and they made it happen. We had an amazing time.

KE
KeriE
1 review
Dined 5 days ago
Overall5food3service5ambience5

The service was absolutely outstanding an unforgettable experience from start to finish xxx

LG
LiamG
New York Area
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent service - afternoon tea was great endless supplies!! Valet parking also a great bonus

G
Geth
London
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Another great tea! The service was excellent, the range and quality of the food was great; thoroughly recommend!

OP
OwainP
London
1 review
Dined 5 days ago
Overall5food3service5ambience5

Amazing experience will definitely be back ……
Owain

ML
MLSD
1 review
Dined 5 days ago
Overall5food5service4ambience5

Adorably decorated for Christmas, great views and amazing afternoon tea. We had the plant-based afternoon tea and everything was delicious.

LM
LukeM
1 review
Dined 6 days ago
Overall5food4service5ambience5

Service was fantastic! The food was good and the setting was amazing!

DW
DerekW
1 review
Dined 6 days ago
Overall4food4service3ambience5

Service of drinks in particular was slow. Took over 15 minutes for our first drink. Ordered a Peroni later a s agin over 10 minutes to arrive and the beer wasn’t served cold. Nothing made of my daughter’s birthday, which I indicated on the booking to have a small cake . Food was very good and the food service, drinks service needs to be much better

D
Daniel
1 review
Dined 6 days ago
Overall3food1service3ambience3

Had afternoon-tea. £167 for mini cucmber and ham sandwiches is well overpriced. For this price would at least expect table near the window.

AM
AllysonM
1 review
Dined 6 days ago
Overall5food5service5ambience5

Fantastic experience! Staff were so friendly and helpful and nothing was too much trouble. Loved every minute of our time there

KF
KarenF
1 review
Dined 6 days ago
Overall5food5service5ambience5

Exceeded my expectations, fabulous place , staff were so attentive, will defently be returning very soon.

LC
LouiseC
London
2 reviews
Dined 7 days ago
Overall2food1service3ambience3

Vegetarian options are very limited. The "Buddhas delight" stir fried vegetables drowned in soy sauce for a ridiculous sum. Very disappointing.

NW
NicholasW
London
1 review
Dined 7 days ago
Overall3food3service2ambience4

Arrived at 18h00 for an 18h30 table reservation and was told to wait elsewhere for 20 minutes. Service was lacking attention and need to flag a waiter to order drinks, wine food, coffee and the bill - which took time
Expensive for what was an average meal but you pay for the view

PH
PaulH
1 review
Dined 7 days ago
Overall4food3service4ambience5

Needed another meal afterwards but the view was amazing.

s
shadz
London
2 reviews