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Toby Carvery - White Swan

3.6
3.6
56 Reviews
£25 and under
British
Top tags:

The White Swan with its stunning location on the river, our beautiful pub and restaurant is the perfect choice when you want to relax and enjoy great service and freshly cooked food

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What 56 people are saying

Overall ratings and reviews

3.6
3.6 based on all time ratings
  • 3.5Food
  • 4.0Service
  • 3.6Ambience
  • 3.9Value

NoiseModerate

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  1. WB

    WendyB

    1 review

    1.0

    1 review

    Reviewed on 31 January 2019

    overall1foodserviceambience

    On first visit to the Swan a few weeks ago,could not fault it.Went this week with friends as we had recommended it,but were thoroughly dissapointed,staff didn't seem bothered if they attended to us or not,food was just about warm,waitress was unfriendly and not at all interested in making an effort,also my friends had a pot of tea,and in the spout they found a piece of folded up card ,so not impressed with the cleanliness either,will not be recommending to any one.Such a let down after our first visit Yours dissapointed customer

  2. C

    joannaC

    1 review

    3.0

    1 review

    Dined on 20 December 2018

    overall3food3service3ambience3

    For the money and food is fine. Vegetables were a little dry but for me the most important ( apart from the meat) are the Roast potatoes and on the night I went they were fantastic. Seating was fairly private our table was a little bit wobbly. Staff always friendly.

  3. JH

    JohnH

    Surrey

    3 reviews

    5.0

    3 reviews

    Dined on 15 December 2018

    overall5food5service5ambience5

    We went as a small party just before Christmas and received excellent service from Lesley, the food was tasty and the bill was very reasonable.

  4. GV

    GleV

    1 review

    4.0

    1 review

    Dined on 7 December 2018

    overall4food3service4ambience5

    Had a carvery. Food ok. Meat good but vegetables obviously been standing too long and had dried out. Also roast potatoes weren't too fresh. Atmosphere good. Not too expensive.

  5. w

    wendyw

    Hampshire

    3 reviews

    4.0

    3 reviews

    Dined on 6 December 2018

    overall4food3service4ambience3

    Food was fine, hot and plenty of it. Service was ok too.

  6. VA

    VALH

    Hampshire

    1 review

    4.0

    1 review

    Dined on 23 November 2018

    overall4food3service4ambience3

    Carvery very good, desserts mediocre. Obviously frozen, disappointing. Good service, staff friendly and very helpful to friend with severe nut allergy, did their best checking ingredients.

  7. EC

    EricC

    Hampshire

    1 review

    4.0

    1 review

    Dined on 16 November 2018

    overall4food4service4ambience4

    Good carvery. Friendly service. Booking on-line nearly a disaster - the White Swan does not get electronic notification. It was lucky I phoned to check.

  8. AW

    AvrilW

    Hampshire

    1 review

    5.0

    1 review

    Dined on 13 November 2018

    overall5food4service5ambience5

    Food is good value, but syrup sponge pudding has changed recently and is awful! Staff always very polite and friendly.

  9. G

    Goldfish

    Hampshire

    1 review

    4.0

    1 review

    Dined on 1 November 2018

    overall4food3service5ambience3

    Booking was not received at the white swan was told that they do not take on line book. Which could leave a person very disappointed and there was not a table

  10. SS

    SharonS

    Hampshire

    1 review

    2.0

    1 review

    Dined on 24 October 2018

    overall2food2service5ambience3

    The amount of meat poor. Very thin and not much of it. Bearing in mind we were accidentally give a go large portion by accident!!! We didn't think it met a normal portion. Most of the veg was tepid only warmed by the gravy. The roast potatoes were good The server was excellent and tried her best to make this a good experience.

  11. C

    Craftywitch

    Hampshire

    1 review

    5.0

    1 review

    Dined on 22 October 2018

    overall5food5service5ambience5

    I would throughly recommend this restaurant the food was excellent, we had the Carvery this time, the vegetables etc were constantly checked and restocked when necessary. The service from our waitress was very good. The background music was just the right level not to interfere with your conversation and we have always found the general atmosphere to be friendly and very comfortable. Overall great value for money.

  12. P

    Poppy

    Hampshire

    1 review

    3.0

    1 review

    Dined on 13 October 2018

    overall3food3service4ambience4

    The whole experience was disappointing. I had to wait several minutes before being shown to my table. My friend and I ordered vegetarian meals which turned out to be frozen reheated. For this we had to wait 45 minutes. Poor value for money.Definitely would not go there again.

  13. GC

    GrahamC

    Hampshire

    1 review

    4.0

    1 review

    Dined on 6 October 2018

    overall4food4service4ambience3

    Nice setting on the river. Good food. Helpful and polite staff.

  14. RL

    RobinL

    1 review

    3.0

    1 review

    Dined on 28 September 2018

    overall3food2service4ambience4

    We had a mixed experience on our visit. The waitress was very efficient and helpful, so no grumbles there. However the food was disappointing - in that 1) one dish was un available 2) the plates were cold and some of the food items were not hot enough - namely the meat and some of the vegetables. Our friend, who came with us, was quite disturbed to see one of the kitchen staff repeatedly moving food around with his hands with no glove covering of any sort ( eg. picking up Yorkshire puddings from the base and replacing in the bowl ). The location is attractive so all this is a great pity and will spoil your reputation. Regretfully we have no plans to revisit the restaurant.

  15. R

    Robe

    1 review

    1.0

    1 review

    Dined on 28 September 2018

    overall1food1service1ambience1

    In an empty part of the restaurant, we were seated next to a noisy family. A few menu items weren't available. Food quality very poor, I could have done a better job.

  16. JJ

    JanetJ

    Hampshire

    2 reviews

    4.0

    2 reviews

    Dined on 21 September 2018

    overall4food3service4ambience4

    The only issue with the food was that the roast potatoes had obvioulsy been waiting around for a while and were fairly chewy rather than crispy. Also, I booked the table online but when we arrived I was told they don't take online bookings?? Clearly they do as you have now sent me this survey online! Fortunately, they still had room for us. There is no mention of it being a Toby Carvey, either inside or outside the building, which is unusual.

  17. DP

    DebbieP

    London

    1 review

    5.0

    1 review

    Dined on 14 September 2018

    overall5food5service5ambience5

    Absolutely fantastic!! Our hostess went out of her way to accommodate us as one of our party has mobility issues plus visual impairment. The table was in a well lit area, low noise levels and level access. We also had dietary requirements and again our hostess was more than helpful offering us additional options and checking ingredients with the kitchen. All of the staff were friendly and helpful. The food was good value, decently prepared and there was plenty of choice. If I had to find a fault it would be the broccoli was a littl too crisp for my liking - but even that was more than edible. Will definitely come again!

  18. NW

    NessaW

    Hampshire

    1 review

    5.0

    1 review

    Dined on 24 August 2018

    overall5food5service5ambience3

    We had a lovely family roast with proper gravy 😊

  19. KA

    KARENH

    San Francisco

    1 review

    2.0

    1 review

    Dined on 21 August 2018

    overall2food2service1ambience2

    Do not use open table restaurant booking. This is not recognised by the White Swan

  20. GF

    GaryF

    1 review

    4.0

    1 review

    Dined on 28 July 2018

    overall4food4service4ambience4

    Great venue. However on arrival they knew nothing of our online booking through this site as they do not get correspondence from you!! Luckily they were able to accomodate us.

  21. JM

    JessM

    1 review

    5.0

    1 review

    Dined on 28 July 2018

    overall5food5service4ambience4

    Didn’t actually book my table with this app but luckily they had space to fit us in DONT USE THE WEBSITE TO BOOK A TABLE

  22. JG

    JulieG

    1 review

    5.0

    1 review

    Dined on 20 July 2018

    overall5food5service5ambience5

    I really must say that the staff were absolutely brilliant especially our waitress, Emma, my husband is disabled she helped him and spoke to him in such a nice manner. I have not had this at any restaurant we have visited. Well Done!

  23. LB

    LindaB

    1 review

    1.0

    1 review

    Dined on 20 July 2018

    overall1food1service1ambience1

    Truly awful,they didn't get my booking,but only had very few people eating there,no carvery(not their fault) Poor slow service,tasteless prawn cocktail,with white bread,slimy mushrooms. Chicken Caesar,too much lettuce and inedible chicken,hunters chicken inedible. If ou haven't already offloaded this restaurant I suggest you do so asap

  24. PJ

    PeterJ

    1 review

    4.0

    1 review

    Dined on 17 July 2018

    overall4food4service4ambience4

    Met with friends who were on way to Spain, we were all impressed with the food, and service many thanks for good evening

  25. VH

    ValerieH

    Hampshire

    1 review

    3.0

    1 review

    Dined on 14 July 2018

    overall3food3service5ambience5

    Overall food good but meat was dried out. Service and servers were friendly.

  26. JM

    JulieM

    1 review

    1.0

    1 review

    Dined on 29 June 2018

    overall1food2service2ambience2

    I booked on line, but when we arrived at white swan there was no record of my booking, not very good, also one of my friends said she wasnt very happy with some of the staff, serving the coffee, .

  27. PS

    PatriciaS

    1 review

    5.0

    1 review

    Dined on 28 June 2018

    overall5food4service5ambience5

    We took my 93 year old Mum out for lunch, and access was easy for her with her walker. The staff were excellent and made us feel very welcome, and the food was good and a reasonable price.

  28. DR

    DawnR

    1 review

    1.0

    1 review

    Dined on 23 June 2018

    overall1food1service1ambience1

    On arrival, my booking could not be found! The young lady.. I say that quite liberally... Marched off, we followed behind, guessing that we were expected to do so. She threw the menu down on the table and walked off, with our exchanging any further words to us. No mention that anyone would be over to take our drinks/food order. The windowsill adjacent to the table had two large dead flies on it, and several smaller ones. Whoever cleared the table earlier, couldn't fail to miss them. I ordered the plowmans. The menu stated freshly baked bread. I was served with two slices of processed bread from a sandwich loaf. The butter was presented on the plate, a small side dish would have been more appropriate. The waitress barely let us finish our meal before presenting us with the option to pay our bill by card. Not a welcoming service. Outside whilst in the car park adjacent to the skip, I could hear male staff shouting out.. F and C words to one another. One of the worst meals out in a very longtime. I will be adding my comments to online reviews.

  29. BC

    BobandCarol

    Hampshire

    1 review

    3.0

    1 review

    Dined on 24 May 2018

    overall3food3service5ambience4

    Although I booked on line, there was no record of my reservation, although we were still seated and served by Jacky who was very friendly and helpful. We were told there were problems in the kitchen with the ovens then the vegetable steamer not working. Therefore the carvery we were looking forward to was unavailable. As a retired kitchen worker I completely understood the stress the kitchen staff were under. These things happen and are often unavoidable. We ordered food from the main menu and were served quite promptly, but my Hunters Chicken was very dry. Apart from that we enjoyed our visit, made all the more pleasant by Jacky, the waitress. I was with my elderly mum who was disappointed not to have a carvery, so I hope to treat her to one at the White Swan in the not too distant future.

  30. P

    Pandalaa

    1 review

    5.0

    1 review

    Dined on 23 May 2018

    overall5food5service5ambience5

    A lovely meal from the carvery with good vegetarian options. Will definitely be back!

  31. CC

    CarlyC

    1 review

    1.0

    1 review

    Dined on 7 May 2018

    overall1food1service3ambience1

    Bank holiday Monday visit. Booked table for 7pm. It took a while for us to be seated as everyone was running around trying to clear tables. All tables outside where full of dirty plates and empty glasses. Finally was seated to the have the waitress tell us 'before you decide to eat here, I just want to warn you we have pretty much nothing left'...why let us book a table then? Surely the bookings should have been closed. Basically it was carvery which looked like it had been left out all day or a few items off the menu. We ate anyway and was ok. We were both starving and couldn't be bothered to go anywhere else as we'd already booked the table in advance. The staff were lovely - was about the only good thing. I felt sorry for them being run ragged and having to say how embarrassed they were about the limited menu. I think for future reference and good customer service you should contact the people that have booked in advance to let them know instead of wasting their time. That said I won't return, maybe for a drink after a walk along the river but that's about it.

  32. VH

    ValerieH

    Hampshire

    1 review

    3.0

    1 review

    Dined on 30 April 2018

    overall3food3service5ambience5

    I was disappointed that food looked heated up from lunch and not very hot.this was disappointing as we have had fab food on previous visits.

  33. GH

    GerryH

    Hampshire

    1 review

    4.0

    1 review

    Dined on 11 April 2018

    overall4food3service5ambience4

    Together with friends I have dined at the White Swan many times but the visit on 11 April was disappointing and well below expectations. Our group of four chose the carvery and for the young man carving the meat (in particular the turkey) it was perhaps the first time 'up front'. He struggled to carve, serving a mixture of 'bits and pieces' until it was suggested "turkey should be survey in slices" when he discarded what was left and brought a new chicken from the kitchen. Vegetables were disappointing, watery and lacking in flavour. Service wise the staff were excellent.

  34. NM

    NickM

    1 review

    4.0

    1 review

    Dined on 22 March 2018

    overall4food5service5ambience3

    I did have a problem with my main course, but it was resolved quickly and a new one prepared in a very short time.

  35. VS

    ValerieS

    1 review

    5.0

    1 review

    Dined on 23 February 2018

    overall5food3service5ambience4

    Excellent food I am veggie and tart was no cooked proper.y. The rest of the Gand have great food. Such a shame.

  36. E

    Eggs

    Hampshire

    1 review

    5.0

    1 review

    Dined on 14 February 2018

    overall5food5service5ambience5

    Don't use open table to book the restraunt dose not use the online booking system

  37. OT

    OpenTable Diner

    Hampshire

    1 review

    5.0

    1 review

    Dined on 23 January 2018

    overall5food5service5ambience5

    Lovely restaurant and they honoured my booking but said they do not accept booking via yourselves anymore

  38. OT

    OpenTable Diner

    Hampshire

    1 review

    1.0

    1 review

    Dined on 29 December 2017

    overall1food1service1ambience1

    Phoned 4 times to cancel due to illness but there was no answer If their service is as bad as their communication I'm glad I didn't go.

  39. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on 28 December 2017

    overall4food4service4ambience4

    Excellent meal all very well cooked and staff were brilliant, nothing was too much trouble. Choice of menu was great and the carvery was excellent

  40. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on 20 December 2017

    overall5food5service5ambience5

    I arrived on time , but my friend was 10mins late. Staff were great and it was no trouble us starting a bit later. Food delicious, we both had the cavery, hot plentyfull and tasty.

FAQs

Toby Carvery - White Swan is rated 3.6 stars by 56 OpenTable diners

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
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