Tom's Kitchen - Birmingham

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4
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80 Reviews
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£26 to £40
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Contemporary British
Top tags:
  • Good for a Date
  • Business Meals
  • Special Occasions

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About

Tom’s Kitchen Birmingham is the latest Restaurant, Bar and Deli to open, located in The Mailbox, right in the heart of Birmingham city centre

Open daily, the restaurant serves British favourites, comfort food classics & seasonal specials in a relaxed & informal brasserie setting.

With General Manager Jamie Moss at the helm, the restaurant is open for lunch, dinner and our famous weekend brunch, making it the perfect spot to enjoy all year round.

Seasonality & local produce are key to Tom’s Kitchen, offering a collection of menus created by Tom Aikens & brought to you by Head Chef Tom Wells & his team.

In addition to the restaurant, the bar welcomes diners, as well as guests wanting to drop in for an after-work beer or pre-dinner cocktail.

Private and semi-private dining options are also available, suitable for all types of events, celebrations and corporate meetings.
Dining Style
Casual Elegant
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Cuisines
Contemporary British
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Hours of Operation
Monday: 12.00pm - 2.30pm/5.00pm - 10.00pm
Tuesday - Friday: 12.00pm - 2.30pm/5.00pm - 10.30pm
Saturday: 10.00am - 3.00pm/5.00pm - 10.30pm
Sunday: 10.00am - 5.00pm
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Phone number
0121 289 5111
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Additional
Bar Dining, Bar/Lounge, Beer, Chef's Table, Delivery, Full Bar, Gluten-free Menu, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access, Wi-Fi available, Wine
What 80 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.1
service
3.7
ambience
3.7
value
Noise · Moderate
68% of people would recommend it to a friend
5
4
3
2
1
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KB
1 review
Dined on 10 June 2019
Overall 1food 1service 1ambience 1

Booked a table for my sisters birthday lunch. Travelled down from sheffield to Birmingham especially and was so looking forward to our meal. Only to find the place shut down! Very very disappointing that the restaurant hadn’t done us the courtesy of informing us ahead so we might have made alternative arrangements. For an establishment like this, I’d have expected a lot more. There’s no point having a Michelin star if that’s how customers are treated!

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OT
London
19 reviews
Dined on 18 May 2019
Overall 5food 4service 4ambience 4

Lovely restaurant with great steak selection & delicious dessert.

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MC
Hertfordshire
17 reviews
Dined on 18 May 2019
Overall 5food 5service 5ambience 5

Delightful waitress - Harriet, great food .

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AG
N. Ireland
5 reviews
Dined on 17 May 2019
Overall 5food 5service 5ambience 5

Fantastic restaurant, great menu, great cocktails, staff were lovely and food was delicious! Will definitely go back. Thank you

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MG
Berkshire
1 review
Dined on 17 May 2019
Overall 5food 5service 4ambience 5

Good food, specials board provided lots of other items to choose over the lunch menu

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PL
London
3 reviews
Dined on 13 May 2019
Overall 3food 4service 3ambience 2

Went on a Monday and were the only diners bar plus two other tables
Yet they were out of one their special and the house wine
We then had to choose others
Service variable but food was good
Would recommend though they need to ensure that when quiet they are as good as when busy

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GB
Birmingham
1 review
Dined on 3 May 2019
Overall 4food 4service 3ambience 5

Great starter and mains. Terrible desert. Good service and lovely restaurant

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MB
Birmingham
24 reviews
Dined on 19 April 2019
Overall 4food 4service 5ambience 4

We had great time

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C
Birmingham
13 reviews
Dined on 12 April 2019
Overall 3food 3service 4ambience 3

Haven't been here for a while after a couple of bad experiences (after quite a few good experiences).. was better, service was good except getting the bill paid which took forever for the card machine to arrive.. noticed another table also having to resort to going over to the kiosk.

Starters were good.. tartar (although the egg was over cooked and a bit hard..). Main courses were mostly ok, although I opted for the Tom's Burger which wasn't too impressive. Overall, would come back but still some improvement to be had..

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OT
London
1 review
Dined on 31 March 2019
Overall 5food 5service 5ambience 4

Great time

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OT
London
2 reviews
Dined on 31 March 2019
Overall 1food 1service 4ambience 2

The food quality wasn't great. Ordered a £28 steak and the quality was poor.

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OT
London
2 reviews
Dined on 30 March 2019
Overall 5food 5service 5ambience 5

Staff at Tom's Kitchen were excellent. They kept the kitchen open after calling to confirm we were still coming, as we got caught in Traffic and arrived at 3pm. Food wad fab and service efficient and attentive.

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BG
London
29 reviews
Dined on 10 March 2019
Overall 4food 4service 4ambience 4

Nice place for brunch, although the location lacked ambiance as there wasn't much footfall in the shopping centre. I imagine once the centre has more retail outlets leading to more casual footfall, the restaurant will benefit from more of an atmosphere. That being said its a nice relaxing place to stop after serious shopping

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JC
Birmingham
5 reviews
Dined on 9 March 2019
Overall 2food 4service 1ambience 3

Shocking service via staff apart from manager, lady threw the chips at us by error, a few waiters came over to say are we ready when we had a problem with the booking as they said we couldn’t have what we booked for even though it allowed me to book it on this site and they supposedly said offer not available weekends

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R
1 review
Dined on 7 March 2019
Overall 3food 3service 3ambience 3

The lady that greeted us and showed us to our table was the most unfriendly, moody and quite frankly rude person I’ve come across at a restaurant in a long time. I felt like telling her to forget it and walking out. Luckily all the other staff were fantastic but she’s put me off ever coming again.

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J
London
1 review
Dined on 2 March 2019
Overall 4food 3service 5ambience 4

Great service. Good food. Food and wine seem overpriced however

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OT
Birmingham
1 review
Dined on 1 March 2019
Overall 5food 5service 5ambience 5

Perfect fish and chips.

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MB
Birmingham
24 reviews
Dined on 23 February 2019
Overall 4food 5service 4ambience 4

Fantastic food a bit noisy because of neighbours table . I would given 4.5 out 5 for very thing . Looking forward to coming again.

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CG
Birmingham
1 review
Dined on 22 February 2019
Overall 2food 2service 2ambience 2

Lack of atmosphere and uninterested customer service led to a disappointing and expensive birthday celebration!

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v
Warwickshire
2 reviews
Dined on 22 February 2019
Overall 4food 4service 5ambience 5

Very good friendly service. The food was very good (for a set menu) and a decent, if pricey wine list.

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RC
London
3 reviews
Dined on 5 January 2019
Overall 3food 3service 3ambience 2

Despite having my booking confirmed by email the restaurant had no record of my reservation.
I addition it was cold.

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OT
Birmingham
1 review
Dined on 5 January 2019
Overall 2food 4service 3ambience 3

Rating would be higher if they didn’t try to sneak a service charge into the bill without telling you. It’s devious and many people would be uncomfortable with asking for it to be removed.

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DH
Birmingham
1 review
Dined on 31 December 2018
Overall 4food 4service 5ambience 4

4 diners, mixed reviews, duck starter ok but not wow, beef cheek main excellent, bass filets average. Feeling was slightly over priced food and wine but with good service

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h
Birmingham
2 reviews
Dined on 24 December 2018
Overall 1food 1service 1ambience 4

Booked based on lunch set menu being available. Arrived only to be told they were serving Brunch. Understand if menu availability changes but then any good restaurateur would update online accordingly or inform the guest, not plonk the diner on the table with a different menu to what is expected.

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k
London
2 reviews
Dined on 21 December 2018
Overall 3food 2service 3ambience 2

small portions, staff unsure of allergens and gluten freen, told a dish was gluen free, when it arrived it has bread on it!

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CH
Birmingham
3 reviews
Dined on 18 December 2018
Overall 4food 4service 4ambience 2

First visit to Tom’s Kitchen. Staff very attentive. We all ate from the fixed price menu which is also the pre theatre menu. Two courses for £20 plus a glass of Prosecco which was swopped for a small glass of house wine when asked. Nice starters and then we all had the minute steak and fries with varying degrees of success. Good flavour but chewy. Finished with a coffee and the bill was £30 per head, we had a bottle of red wine and a couple of glasses of rose. Would recommend for lunch or pre theatre otherwise it looked rather pricey.

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LH
Northampton
7 reviews
Dined on 26 November 2018
Overall 4food 4service 4ambience 4

My friend and I had a lovely pre-lunch cocktail and then shared some small plates between us. The food was really nice (can highly recommend the Macaroni Cheese with Truffle). It wasn't that busy the day we went and the service was very good.

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DW
Birmingham
17 reviews
Dined on 24 November 2018
Overall 4food 3service 5ambience 3

Lovely lovely staff. The food arrived and was mixed. Our starters were amazing and were good value in terms of portion size. The mains arrived and two of our party really enjoyed them and three did not. Steaks were dry, tasteless (well any taste was masked by the overpowering burnt taste - I realise that it was a char-grilled steak but if all that you can taste is burn, is it a good idea to char-grill?). The risotto tasted like baby food. The staff made a great gesture of goodwill so I'm satisfied in that respect but won't return as the food was below par and not cheap.

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JS
Birmingham
2 reviews
Dined on 23 November 2018
Overall 4food 4service 4ambience 4

Nicely presented food, moderate portion size, service was excellent.

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C
Birmingham
2 reviews
Dined on 17 November 2018
Overall 4food 4service 5ambience 4

The bread and olives were good, we definitely needed the bread with burrata we both had as a starter. Mains of pork and the duck salad were beautifully cooked and presented, and the banoffee gateau was divine.

Only criticisms would be that the crackling was too hard and the ice cream dessert was poor on presentation and very soft; ie melting in a glass!

Our waitress was patient, knowledgeable and attentive despite being very busy.

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HG
Birmingham
2 reviews
Dined on 17 November 2018
Overall 3food 4service 3ambience 4

Great food in the main (crab cake starter could have done with some dressing) - but fabulous steak beautifully cooked.
Waited an hour for our starters (although very welcome compensatory bread and olives helped pass the time) - slightly disappointed that waiting staff did not know who had ordered what but stood at the end of the table and called out what they had brought.
Great wine list - very attentive pouring by staff
Had a great evening but too many niggles to rush back

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MM
Italy
20 reviews
Dined on 3 November 2018
Overall 5food 5service 5ambience 5

Amazing as always! Great food and service. I'll be back again :-)

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b
1 review
Dined on 17 October 2018
Overall 4food 4service 3ambience 4

It was my first time at Tom's Kitchen but I certainly be back next time I am in Birmingham x

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DW
London
2 reviews
Dined on 8 September 2018
Overall 2food 2service 2ambience 2

Very disappointed. Menu choice was very poor, nothing special about it at all. Didn't have the wine we wanted. Would not go again and definitely wouldn't recommend

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B
London
1 review
Dined on 10 August 2018
Overall 1food 3service 1ambience 2

I booked a set menu they said they could not find it i payed 93 pounds for 1 starter 2 mains 1 fresh orange juice and 1 glass of wine .

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J
London
30 reviews
Dined on 9 August 2018
Overall 5food 5service 5ambience 4

Fab place to eat. Great food. Even better service. Thanks for making our uni reunion even more special. Lovely waiter.

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OT
1 review
Dined on 27 July 2018
Overall 5food 5service 4ambience 5

Good food, good service and attention to detail (especially with the fact that I was pregnant).
Would definitely go again.

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SK
Birmingham
4 reviews
Dined on 26 July 2018
Overall 4food 4service 4ambience 4

Nice veteragian option and alcohol free drinks.. I had the vegetarian burger.. Was nice.. Only downfall was that the big meal comes on a board which is compact & had to ask for a place to fit all my meal on otherwise very nice :)

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BR
Las Vegas
6 reviews
Dined on 21 July 2018
Overall 5food 5service 5ambience 5

Couldn’t fault , full marks on all aspects will visit again .

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WS
Birmingham
1 review
Dined on 14 July 2018
Overall 5food 5service 5ambience 5

Great service from all staff, friendly and conversational. Food is great, always a good range of chef specials too.

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