Tom's Kitchen - Birmingham

4.1
72 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
Contemporary British
Top tags:
  • Business Meals
  • Good for a Date
  • Special Occasions
Tom’s Kitchen Birmingham is the latest Restaurant, Bar and Deli to open, located in The Mailbox, right in the heart of Birmingham city centre

Open daily, the restaurant serves British favourites, comfort food classics & seasonal specials in a relaxed & informal brasserie setting.

With General Manager Jamie Moss at the helm, the restaurant is open for lunch, dinner and our famous weekend brunch, making it the perfect spot to enjoy all year round.

Seasonality & local produce are key to Tom’s Kitchen, offering a collection of menus created by Tom Aikens & brought to you by Head Chef Tom Wells & his team.

In addition to the restaurant, the bar welcomes diners, as well as guests wanting to drop in for an after-work beer or pre-dinner cocktail.

Private and semi-private dining options are also available, suitable for all types of events, celebrations and corporate meetings.

Special Offers

2 courses £18 or 3 courses £22

From express lunch and pre theatre set menu.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 9 April 2019

Ends: 9 July 2019

Availability: Mon-Fri 12:00-14:30 17:00-18:30

1,000-Point Tables

See availability for 1,000 point tables

Mon - Thu 12:00PM - 2:00PM 5:00PM - 7:00PM
Fri 12:00PM - 2:00PM 5:00PM - 6:30PM

What 72 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
3.8
ambience
3.7
value
Noise · Moderate
69% of people would recommend it to a friend
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C
Birmingham
11 reviews
Dined 7 days ago
Overall 3food 3service 4ambience 3

Haven't been here for a while after a couple of bad experiences (after quite a few good experiences).. was better, service was good except getting the bill paid which took forever for the card machine to arrive.. noticed another table also having to resort to going over to the kiosk.

Starters were good.. tartar (although the egg was over cooked and a bit hard..). Main courses were mostly ok, although I opted for the Tom's Burger which wasn't too impressive. Overall, would come back but still some improvement to be had..

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OT
London
1 review
Dined on 31 March 2019
Overall 5food 5service 5ambience 4

Great time

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OT
London
2 reviews
Dined on 31 March 2019
Overall 1food 1service 4ambience 2

The food quality wasn't great. Ordered a £28 steak and the quality was poor.

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OT
London
2 reviews
Dined on 30 March 2019
Overall 5food 5service 5ambience 5

Staff at Tom's Kitchen were excellent. They kept the kitchen open after calling to confirm we were still coming, as we got caught in Traffic and arrived at 3pm. Food wad fab and service efficient and attentive.

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BG
London
29 reviews
Dined on 10 March 2019
Overall 4food 4service 4ambience 4

Nice place for brunch, although the location lacked ambiance as there wasn't much footfall in the shopping centre. I imagine once the centre has more retail outlets leading to more casual footfall, the restaurant will benefit from more of an atmosphere. That being said its a nice relaxing place to stop after serious shopping

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JC
Birmingham
4 reviews
Dined on 9 March 2019
Overall 2food 4service 1ambience 3

Shocking service via staff apart from manager, lady threw the chips at us by error, a few waiters came over to say are we ready when we had a problem with the booking as they said we couldn’t have what we booked for even though it allowed me to book it on this site and they supposedly said offer not available weekends

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R
1 review
Dined on 7 March 2019
Overall 3food 3service 3ambience 3

The lady that greeted us and showed us to our table was the most unfriendly, moody and quite frankly rude person I’ve come across at a restaurant in a long time. I felt like telling her to forget it and walking out. Luckily all the other staff were fantastic but she’s put me off ever coming again.

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J
London
1 review
Dined on 2 March 2019
Overall 4food 3service 5ambience 4

Great service. Good food. Food and wine seem overpriced however

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OT
Birmingham
1 review
Dined on 1 March 2019
Overall 5food 5service 5ambience 5

Perfect fish and chips.

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MB
Birmingham
23 reviews
Dined on 23 February 2019
Overall 4food 5service 4ambience 4

Fantastic food a bit noisy because of neighbours table . I would given 4.5 out 5 for very thing . Looking forward to coming again.

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CG
Birmingham
1 review
Dined on 22 February 2019
Overall 2food 2service 2ambience 2

Lack of atmosphere and uninterested customer service led to a disappointing and expensive birthday celebration!

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v
Warwickshire
2 reviews
Dined on 22 February 2019
Overall 4food 4service 5ambience 5

Very good friendly service. The food was very good (for a set menu) and a decent, if pricey wine list.

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RC
London
3 reviews
Dined on 5 January 2019
Overall 3food 3service 3ambience 2

Despite having my booking confirmed by email the restaurant had no record of my reservation.
I addition it was cold.

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OT
Birmingham
1 review
Dined on 5 January 2019
Overall 2food 4service 3ambience 3

Rating would be higher if they didn’t try to sneak a service charge into the bill without telling you. It’s devious and many people would be uncomfortable with asking for it to be removed.

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DH
Birmingham
1 review
Dined on 31 December 2018
Overall 4food 4service 5ambience 4

4 diners, mixed reviews, duck starter ok but not wow, beef cheek main excellent, bass filets average. Feeling was slightly over priced food and wine but with good service

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h
Birmingham
2 reviews
Dined on 24 December 2018
Overall 1food 1service 1ambience 4

Booked based on lunch set menu being available. Arrived only to be told they were serving Brunch. Understand if menu availability changes but then any good restaurateur would update online accordingly or inform the guest, not plonk the diner on the table with a different menu to what is expected.

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k
London
2 reviews
Dined on 21 December 2018
Overall 3food 2service 3ambience 2

small portions, staff unsure of allergens and gluten freen, told a dish was gluen free, when it arrived it has bread on it!

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CH
Birmingham
3 reviews
Dined on 18 December 2018
Overall 4food 4service 4ambience 2

First visit to Tom’s Kitchen. Staff very attentive. We all ate from the fixed price menu which is also the pre theatre menu. Two courses for £20 plus a glass of Prosecco which was swopped for a small glass of house wine when asked. Nice starters and then we all had the minute steak and fries with varying degrees of success. Good flavour but chewy. Finished with a coffee and the bill was £30 per head, we had a bottle of red wine and a couple of glasses of rose. Would recommend for lunch or pre theatre otherwise it looked rather pricey.

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LH
Northampton
6 reviews
Dined on 26 November 2018
Overall 4food 4service 4ambience 4

My friend and I had a lovely pre-lunch cocktail and then shared some small plates between us. The food was really nice (can highly recommend the Macaroni Cheese with Truffle). It wasn't that busy the day we went and the service was very good.

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DW
Birmingham
15 reviews
Dined on 24 November 2018
Overall 4food 3service 5ambience 3

Lovely lovely staff. The food arrived and was mixed. Our starters were amazing and were good value in terms of portion size. The mains arrived and two of our party really enjoyed them and three did not. Steaks were dry, tasteless (well any taste was masked by the overpowering burnt taste - I realise that it was a char-grilled steak but if all that you can taste is burn, is it a good idea to char-grill?). The risotto tasted like baby food. The staff made a great gesture of goodwill so I'm satisfied in that respect but won't return as the food was below par and not cheap.

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JS
Birmingham
2 reviews
Dined on 23 November 2018
Overall 4food 4service 4ambience 4

Nicely presented food, moderate portion size, service was excellent.

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C
Birmingham
2 reviews
Dined on 17 November 2018
Overall 4food 4service 5ambience 4

The bread and olives were good, we definitely needed the bread with burrata we both had as a starter. Mains of pork and the duck salad were beautifully cooked and presented, and the banoffee gateau was divine.

Only criticisms would be that the crackling was too hard and the ice cream dessert was poor on presentation and very soft; ie melting in a glass!

Our waitress was patient, knowledgeable and attentive despite being very busy.

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HG
Birmingham
2 reviews
Dined on 17 November 2018
Overall 3food 4service 3ambience 4

Great food in the main (crab cake starter could have done with some dressing) - but fabulous steak beautifully cooked.
Waited an hour for our starters (although very welcome compensatory bread and olives helped pass the time) - slightly disappointed that waiting staff did not know who had ordered what but stood at the end of the table and called out what they had brought.
Great wine list - very attentive pouring by staff
Had a great evening but too many niggles to rush back

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MM
Italy
20 reviews
Dined on 3 November 2018
Overall 5food 5service 5ambience 5

Amazing as always! Great food and service. I'll be back again :-)

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b
1 review
Dined on 17 October 2018
Overall 4food 4service 3ambience 4

It was my first time at Tom's Kitchen but I certainly be back next time I am in Birmingham x

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DW
London
2 reviews
Dined on 8 September 2018
Overall 2food 2service 2ambience 2

Very disappointed. Menu choice was very poor, nothing special about it at all. Didn't have the wine we wanted. Would not go again and definitely wouldn't recommend

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B
London
1 review
Dined on 10 August 2018
Overall 1food 3service 1ambience 2

I booked a set menu they said they could not find it i payed 93 pounds for 1 starter 2 mains 1 fresh orange juice and 1 glass of wine .

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J
London
28 reviews
Dined on 9 August 2018
Overall 5food 5service 5ambience 4

Fab place to eat. Great food. Even better service. Thanks for making our uni reunion even more special. Lovely waiter.

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OT
1 review
Dined on 27 July 2018
Overall 5food 5service 4ambience 5

Good food, good service and attention to detail (especially with the fact that I was pregnant).
Would definitely go again.

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SK
Birmingham
4 reviews
Dined on 26 July 2018
Overall 4food 4service 4ambience 4

Nice veteragian option and alcohol free drinks.. I had the vegetarian burger.. Was nice.. Only downfall was that the big meal comes on a board which is compact & had to ask for a place to fit all my meal on otherwise very nice :)

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BR
Las Vegas
6 reviews
Dined on 21 July 2018
Overall 5food 5service 5ambience 5

Couldn’t fault , full marks on all aspects will visit again .

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WS
Birmingham
1 review
Dined on 14 July 2018
Overall 5food 5service 5ambience 5

Great service from all staff, friendly and conversational. Food is great, always a good range of chef specials too.

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MP
1 review
Dined on 30 June 2018
Overall 1food 1service 2ambience 2

Slow service and horrible visibly fatty steak. Told staff and they eventually said they could see it was bad so refunded.
Ruined our night though.

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MB
Birmingham
23 reviews
Dined on 22 June 2018
Overall 4food 5service 5ambience 4

We were really surprised quality and the variation of the food

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OT
New York Area
1 review
Dined on 18 June 2018
Overall 4food 4service 5ambience 3

Popped in pre-show, overall good experience...

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AB
Miami
78 reviews
Dined on 4 June 2018
Overall 4food 4service 4ambience 3

Very comfortable, well designed dining room. Good service although a little bit inexperienced with very little conversation beyond the bare minimum. The 7-hour lamb (£50 for 2 to share) was excellent. Will be back!

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JH
Birmingham
3 reviews
Dined on 26 May 2018
Overall 5food 5service 5ambience 5

Fabulous food, amazing service and wonderful atmosphere! Can’t recommend this restaurant enough. We will definitely be visiting again.

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MB
Birmingham
3 reviews
Dined on 29 April 2018
Overall 4food 4service 4ambience 4

Impromptu birthday celebration with my son. Good service and food was of a good standard. Only issue was my main meal was warm not hot. Other than that second visit and would return again. Nice place. Three courses for 27.50 is a good deal!

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M
1 review
Dined on 15 April 2018
Overall 5food 5service 5ambience 5

Warn welcoming environment. Excellent menu choice with fresh local ingredients. Service excellent and attentive. Quality of the food outstanding and freshly prepared on site.

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k
London
28 reviews
Dined on 31 March 2018
Overall 4food 4service 4ambience 4

A great experience from start to finish. Great food and good service. Good cocktails too!

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