Tseen-Ja

4.2
68 reviews
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MXN300 and under
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Japanese Speciality
Top tags:
  • Romance
  • Special Occasions
  • Creative Cuisine

Tseen Ja is a Sushi Raw Bar located at the top of the trees (about 10 meters high) inside Azulik the way to get to it is through a suspension bridge. Our Chef Giovanni Balloni has elaborated a Menu with the fresh products of the region with multiple flavors and aromas. In Tseen Ja you can enjoy from dishes of authentic Japanese food to Nigiris, Maki or Temakis with an exquisite Sake of the best quality we are open every day from 6:00 to 11:00 pm. A fun presentation of our live DJ accompanies you in our Sushi Raw Bar where the beats of music make Tseen Ja a unique place in Tulum
What 68 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.1
service
4.6
ambience
3.6
value
Noise · Moderate
79% of people would recommend it to a friend
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PV
1 review
Dined on 11 May 2019
Overall 5food 5service 5ambience 5

Increíble experiencia, el lugar es único y la comida espectacular

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Cancun
1 review
Dined on 27 April 2019
Overall 5food 4service 5ambience 5

El lugar es mágico, la atención increíble, un poco de falta de organización al llegar, ya que hay demasiada gente que hace fila en lugar equivocado y tienes que esperar a que se pongan de acuerdo por donde entras. La comida es muy buena, con propuestas buenas, ingredientes de calidad, pero reducida en variedad hay tantas cosas japonesas que la verdad deben de mejorar, sus porciones no cumplen el objetivo de que quedes satisfecho si bien es claro que lo de autor o gourmet viene en porción pequeña no debemos confundir con que quedes no satisfecho de la comida al finalizar sus tiempos, deberían mejorar esa parte, pero sin duda es una de las mejores experiencias en Tulum, además deberían aclarar que los privados tienen costo adicional por consumo y en las imágenes promocionar mas el restaurante que es muy bonito y no los privados que sorprende al pensar que estos son el restaurante y solo es entrada con consumo adicional, mi recomendación es que no te lo puedes perder. Excelente lugar, te recomiendo si no vas a tomar un privado bajo consumo que llegues entre 6pm y 7 pm y pagues por ver el atardecer son $ 550 pesos mexicanos incluye una bebida básica de alcohol y si vas en grupo de 5 o mas te conviene mas el privado que inician en $ 700 USD hasta $ 2,400 para 7 personas entre mas baja el precio y si lo vale. Disfruten...

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OT
1 review
Dined on 26 April 2019
Overall 5food 5service 5ambience 5

Such an amazing vibe and atmosphere! Service was impeccable and the array of flavours and food quality was incredible!

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V
Cancun
1 review
Dined on 21 April 2019
Overall 1food 2service 1ambience 4

- Servicio malo, personal poco atento y hasta antipático
- Comida regular: el sabor está muy lejos de concordar con el precio
- Comida mal hecha: los makis se deshacían, todos los que pedimos
- Ambiente: muy bonito

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AB
Detroit
3 reviews
Dined on 21 April 2019
Overall 1food 3service 1ambience 5

Service was terrible. Food was cold.

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OT
Mexico City
1 review
Dined on 19 April 2019
Overall 5food 5service 5ambience 4

My boyfriend’s birthday

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BG
Washington DC
2 reviews
Dined on 13 April 2019
Overall 5food 5service 5ambience 5

It was amazing as always, we love this place. It is such an unique experience, the service is excellent they make you feel at home right away and provide wonderful recommendations. They let us go up to the nest to make pictures of the resort and enjoy the breath taking view of the ocean and jungle during sun set.

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MC
1 review
Dined on 12 April 2019
Overall 5food 5service 5ambience 5

INCREIBLE LUGAR VALE LA PENA CONOCERLO UNICO EN TULUM

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A
Denver
7 reviews
Dined on 12 April 2019
Overall 4food 5service 5ambience 5

Really cool restaurant experience. One of the best, if not the best in Tulum for a different and most likely never before experience. Service was great, ambience was fantastic, and setting perfect. The only reason for 4 stars, is that we made a reservation for 6, and had to pay extra upon arrival, with no notice of this requirement, to get to the top of the restaurant for the best views. With a reservation, we shouldn't have had to "pay extra" to see the whole space. Otherwise really good and would recommend it.

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AZ
1 review
Dined on 12 April 2019
Overall 5food 5service 5ambience 5

Delicioso, el spicy tuna nigiri esta delicioso y amé el fondant de chocolate con helado de sésamo.

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Cancun
1 review
Dined on 6 April 2019
Overall 4food 4service 3ambience 5

No respetan el horario de la reservación; te atienden muy tarde y te cortan el servicio muy rápido por que tienen que cerrar temprano!

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A
1 review
Dined on 31 March 2019
Overall 3food 2service 2ambience 4

It is VERY expensive for what it offers. I asked for a Shabu Shabu and it was so sofisticated that it only had 2 pieces of meat and a few mushrooms...and it was NOT presented the way it normally is. Too loud to have a conversation. Generally an “IN” restaurant not worth it.

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Oaxaca
3 reviews
Dined on 30 March 2019
Overall 5food 4service 5ambience 5

We absolutely loved the place!

The design is just beautiful, one of the most unusual, creative and athmosferic places we have visited. One needs to walk a hanging bridge to get in, and then has an option to sit inside or in one of the “nests” - balconies with the view to the jungles or the sea

The food was good, the service impecable and the restaurant manager, Marco, really walked an extra mile welcoming us and showing us the place

Highly recommend! They also have “sunset experience” at 5.30pm, to be booked in advance, to enjoy a drink with the views to jungles

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Berlin
1 review
Dined on 23 March 2019
Overall 4food 4service 4ambience 5

Amazing place but very expensive. And is ridiculous to charge an exorbitant amount to eat at the balcony, even though the restaurant was far away from being full booked! Good food but a bit pretentious.

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OT
1 review
Dined on 23 March 2019
Overall 5food 5service 5ambience 5

Amazing restaurant and setup, food was amazing. Had the bone broth ramen and spicy tuna rolls. The sushi was incredible and the ramen had great flavor. Perfect spot, a little pricey though wouldn’t recommend getting drinks.

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BS
1 review
Dined on 22 March 2019
Overall 4food 5service 5ambience 5

Espectacular la carne de wayu a la piedra! Espectacular el sitio, de lo más impresionante que hemos visto

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S
1 review
Dined on 18 March 2019
Overall 4food 5service 5ambience 5

We saw the Azulik hotel on Instagram and decided to make a dinner reservation for 2 around sunset. We were escorted to a beautiful outside table for 2 that was next to a small pool of water. However, the food and drink was way too overpriced for what it was. It was good, but I don’t really want to return because we could’ve gotten something just as good for less somewhere else. Also, to take photos around the hotel and on the bridge, we were informed we’d have to pay 560 pesos per person. This was a bummer because 1. We were told if we made reservations and ate/drank there, we’d be free to take pictures and 2. This price included just 1 drink and some time on the roof (which I don’t think is worth it). They certainly know that most people come here for Instagram. Other than this, the ambience was definitely romantic, and I don’t regret coming. I just think the prices or the way they handle photo-taking should be a little different.

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CW
New York Area
3 reviews
Dined on 14 March 2019
Overall 3food 2service 4ambience 3

Food was very overpriced, the A5 wagyu was almost tasteless and portions were tiny. I would recommend the truffle edamame and uni sashimi as well as the desserts ! The place itself had very uncomfortable chairs although it was beautiful.

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OT
1 review
Dined on 13 March 2019
Overall 3food 4service 3ambience 3

Walking ps the

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GM
1 review
Dined on 9 March 2019
Overall 1food 1service 1ambience 1

Thank you for your interest in visiting your restaurant. we expected prices to be high and absolutely not worried about it. Having smoked your poor-quality hookah for 10 minutes, we could not have imagined that it costs $ 140. Manhattan hookah is cheaper, not to mention the quality. on request to remove it from the account we were refused. we concluded that you do not need a satisfied customer. Thank you for reminding me about this unpleasant evening, and that you need to write about two more on a TripAdvisor.

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KY
San Diego
2 reviews
Dined on 8 March 2019
Overall 5food 4service 5ambience 5

Dined at Tseen-Ja with 11 girls for a bachelorette party. We were seated about 20 mins after arrival and had a great guest experience with an intimate table setting outdoors. I’d recommend arriving around sunset and visiting the rooftop setting for beautiful views of Tulum and the beaches!

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PC
Portland
1 review
Dined on 7 March 2019
Overall 3food 2service 5ambience 3

the food was tasteless, we complained, the chef came to our table and said that the food in japan is in this way! I've eaten in many Japanese restaurants in different countries and never ate anything tasteless like their food.

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LH
Tallahassee
1 review
Dined on 7 March 2019
Overall 5food 5service 1ambience 5

The experience here is amazing and unlike anything I have ever experienced. The food was amazing as well. The staff however acted as if we were an inconvenience to them and were not friendly or helpful at all.

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DK
1 review
Dined on 4 March 2019
Overall 5food 5service 5ambience 5

AMAZING!!! The experience, the people, the food. Everything was perfect. Very unique and it is worth the price. The drinks are to die for! The atmosphere was perfect. We sat in a high top table and I wish we were sat on a lower table because those chairs are meant for people who's butts are meant to be very small. Overall, It was amazing. I will be back and staying at Azulik!

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K
1 review
Dined on 4 March 2019
Overall 5food 5service 5ambience 5

Tseen-Ja exceeded our expectations! We went for my boyfriend's birthday and had an incredible experience. The service was impeccable and we highly suggest the 7 course meal which allows you to taste a little bit of everything! We can't wait to come back soon.

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B
1 review
Dined on 26 February 2019
Overall 2food 1service 2ambience 5

poca cantidad para el precio tan caro. la chica que te recibe y sienta es muy desagradable.

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Cancun
1 review
Dined on 22 February 2019
Overall 5food 5service 5ambience 5

At the beginning we wanted to book at Kin Tho but it was full so we decided to go to Tseen-Ja.
What a good idea! It was really quiet and peaceful. We had a great meal and a great service thanks to John, our waiter.
I know there are bad reviews on that restaurant but honestly everything was beyond expectations when we went there.

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Monterrey
1 review
Dined on 16 February 2019
Overall 4food 4service 1ambience 5

El lugar es increible. La comida buena. pero el servicio malisimo, tardaron mucho en atendernos y al inicio tanto el mesero como la hostess fueron muy despotas con nosotras, nuestro mesero era muy distraido y tardaba mucho en traernos las bebidas . el hotel debe de entrenar mejor a su personal.

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F
San Francisco
3 reviews
Dined on 14 February 2019
Overall 4food 5service 4ambience 5

The food was very good but half of the menu was not available.

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AI
1 review
Dined on 13 February 2019
Overall 1food 1service 1ambience 5

The bad reviews are accurate and I should've listened! I sent about 4 emails requesting to be seated outside at the top a month in advance... I never got a response but still decided to go because it was a special occasion. When we arrive we I immediately asked the greater could we be seated at the top? He said it was close because of the rain.. there was no rain in sight and wasn't going to rain. He told me I could ask the hostess once we get to the restaurant... We walked into a completely empty restaurant btw! I asked the hosted she said that she would have to ask the manager and she did... he instantly shook his head No! I asked why? And they continued to talk. She eventually pulls out a book telling us it would cost $900+ USD for two people to dine upstairs. We sat downstairs and after thinking about it we decided to leave. It wasn't worth it for the service and treatment we received. The place is beautiful the service not so much! Hopefully they change their ways otherwise it won't be around much longer! I mean if no ones even in the place why not accommodated your customers

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OT
New York Area
1 review
Dined on 23 January 2019
Overall 3food 2service 2ambience 4

not even big into reviews but this place disappointed. From the start, the hostess was very unwelcoming. The entire staff actually made you feel like you didn’t belong there (aside from the waiters/waitresses). Feels like this place became and instagram haven all of a sudden and they feel the need to obnoxiously express the exclusivity of it, meanwhile it’s not even packed. To top it off, food was okay. Sushi rolls were tasty and elegantly presented but have had better experience at food carts a long the street and other restaurants such as Nu, Gitano, Nomade & BE Tulum.

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KC
Mexico City
14 reviews
Dined on 19 January 2019
Overall 5food 5service 5ambience 5

Este lugar es espectacular. Todo está excelente, la comida, el servicio y sobre todo el lugar. Es un must estando en Tulum.

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R
Mexico City
2 reviews
Dined on 15 January 2019
Overall 4food 3service 4ambience 4

Es un lugar muy bonito. único acorde a la región y único en su concepto.

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J
1 review
Dined on 12 January 2019
Overall 1food 4service 1ambience 5

They ran out of rice. A sushi restaurant....that charges over $10 dollars a piece...ran out of rice.....

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L
Houston
1 review
Dined on 12 January 2019
Overall 3food 3service 5ambience 5

Food we ordered took an extremely long time to come out, but they did bring out two complimentary plates in the meantime.

We waited about 2.5 hours for our final plate, for a 2 person dinner. The ambiance and drinks were great so we didn’t really mind waiting since we had no other plans but it was slightly annoying.

Don’t get the lobster, it’s what we waited for and it was overpriced and underwhelming.

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PD
1 review
Dined on 12 January 2019
Overall 3food 4service 1ambience 5

Terrible service, rude staff that would not let us view the sunset.
Beautiful atmosphere.

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Y
Austin
9 reviews
Dined on 11 January 2019
Overall 2food 2service 3ambience 4

The venue smelled terrible, like sewer. They also have to burn strong incense to keep the mosquitoes down. The smoke was overwhelming. While the service was good, the food was only mediocre. The fish was relatively fresh however, every sashimi was presented in the same exact way... pretty sad for the prices we paid. We had hoped to sit outdoors but it was unclear when making the reservation that this would require a minimum spend. In the end, I imagine we would have hit that since our bill for four was about $400 USD. We’ve had MUCH better sushi in the States for half this price.

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Miami
2 reviews
Dined on 8 January 2019
Overall 5food 5service 5ambience 5

Very good and they actually gave us two glass because of our anniversary! Very attention people! Loved it

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c
New York Area
5 reviews
Dined on 4 January 2019
Overall 4food 5service 3ambience 4

Amazing food!!! Service as ordinary as anywhere in Tulum.

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CV
1 review
Dined on 4 January 2019
Overall 2food 3service 1ambience 4

Absolutely terrible customer service from service staff. Booked for 8 and assumed it was a booking for one of the outdoor nest type seating. The staff all gave us various reasons why we couldn't sit in those seats even though they were all available.

Kitchen staff and head chef were all lovely and food was good.

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