Twenty, Princes Street, Grill & Smokehouse
Food was excellent and staff friendly and helpful. Not to mention the great view over Princes Street and up to the Mound.
We had a wonderful evening!! Thank you to the chef and the team.
Marilyn was an amazing waitress, excellent at her job and knows how to ensure her customers have the best experience! She’s a credit to Twenty. Food was also amazing and couldn’t recommend it enough for a nice occasion!
On arrival, the staff were quick to offer drinks, we weren’t left sitting around with nothing. Food out of this world, very well presented, quick turnaround of courses. Wine list plentiful with different levels of affordability. Cannot fault anything on this visit.
My fillet steak was fatty Iv never had a steak that has been fatty unless it’s sirloin which is why I didn’t order that.
Beautiful meal, great table at the window. Only thing that let the night down was the attitude of the main member of staff serving us. I have been to Twenty several times and never encountered this, even when I asked for the bill he inappropriately and sarcastically said he thought I was asking for his phone number
After we were seated we waited about 30 min before anyone acknowledged us or took even a drink order. It was clear we had been forgotten or never assigned a waiter. Tried to flag someone down but were ignored. Finally someone noticed us, apologized and took an order. We then waited about another hour before our food came, we were told because our order had gone in at the same time as some large groups. Which wouldn’t have happened of course if they had taken our order when we got there. Manager eventually came over and apologized and comped us a dessert. Which we appreciated but whole experience was really unacceptable service for a place with these prices.
View is very nice. Food was fine. Service was terrible.
Very disappointed, went here for a birthday treat and the service was terrible. Server was very unhappy and unhelpful. Been here before which was amazing but will not be back anytime soon after this experience
We had a lovely meal for my son's graduation, service,food and setting all outstanding . Highly recommend and will certainly visit again.
sisters 70th birthday arrived early for a drink in the bar first this seemed to be a real issue for the waiting staff seemed confused why we wanted to do that and constantly asked if we had a reservation
(its a bar even if we didn't cant we come in ?) seemed to feel there was no where for us to sit (large free seat 2 m away ?) anyway 10 min later ordered some drinks 15 min later had to ask if waitress would bring them over ( been on the bar for 5 min) she said bar was busy ? and proceeded to wipe the bar with a cloth could have should have collected them myself beer was getting warm !!
anyway went to our table lovely setting 6 of us one gluten free menu required no problem said the waiter and he never came back again ?? menus were just over at the door so we got one ourselves ?
food tho was very good nice menus beautifully presented not cheap but worth the price
bill was large found a £35 service charge added for no apparent reason they just add it anyway you can ask for it to be removed ?err ok
all in all lovely place let down by a couple of poor staff we all have off days but don't take it out on the customer we're just out for a nice night out !!
The food was very good and the location was great. The service was slow and the servers were not friendly. The host was very welcoming though.
Celebrating birthday with wife and parents.
Food, service was good and all staff attentive to your questions.
Been before for food and shall return again.
This is the second time we have been to Twenty for dinner. The service is fabulous and is one of the highlights of being here. I was a little disappointed that there seemed to be no indication that the comments from our online booking for the evening had not been taken into account. We also added a friend to the booking increasing our table from 6 to 7 covers - this had also not been acknowledged.
The team are hugely talented and it is always a pleasure to see such superb service.
The food was great and the service professional could not have been more attentive - offering us a combination of anything we wanted from the menu
Fantastic meal in a relaxed atmosphere with excellent friendly service, complimenting the amazing meal we had. Thank you.
Always good food and service.Wine was first class and the view from the window was beautiful.
A beautiful restaurant with lovely views. I really liked how the tables were thoughtfully set to take advantage of the views. Service was attentive and food was really good. We started with crispy squid, which was seasoned nicely and the chili dipping sauce was tasty. Next were steaks, me the sirloin and my husband the filet. They were cooked perfectly to our requested temps. I had the blue murder butter with my sirloin and it was delicious. Overall a really nice meal, my favorite dinner in Edinburgh.
Food good. Waiter was miserable. Such a pity that a member of staff can let the restaurant down. A smile and a pleasant welcome costs nothing. I'm afraid the miserable waiter let the restaurant down. Such a pity.
Miss the triple cooked chips with the burger. The homemade mayo was truly terrible and absolutely tasteless. Also we asked for ketchup which was served frozen!! Just disappointing when used to be such a great lunch experience. We will be back but probably not as often.
Excellent location, staff and food. Really impressed and great to see Arbikie's Gins on their drinks menu.
Excellent food, outstanding service and a beautiful place to have a celebratory meal.
Excellent afternoon of food and drink
Fabulous! Will be back ,have recommended to lots of friends already .
Good food and good value lunch menu. Service efficient but could have been friendlier. Waiter was a little distant.
Excellent Scottish beef at a good price. On Princes Street in refurbished great old building with good views.
No record of my booking when we arrived? Sat for a while before we got served drinks for which I had to ask could we order drinks and the restaurant was not busy, sat for a while again and had to ask can we order more drinks - so not very pro-active at all. Food was lovely.
They gave us the best window seat in the house to celebrate a double birthday and tenure. Fantastic service and excellent steaks!
Food lovely and lovely place, however not good service in the bar after, we were told by waitress it was bar service only, but she never said I will come for your order,, she walked away and we waited over 20 minutes, before another waiter went by. He took our order.
Went for a birthday dinner and was impressed with everything. Food, service and ambience were all excellent.
I’ve eaten here on several occasions and always enjoyed it. However on this occasion, although the food and service was good, the noise from building work was unacceptable. We couldn’t hear the waiter at one stage so he moved us through to the Library to have coffee. He was very apologetic and most attentive.
I feel I should have been warned about the work being carried out before booking!
We went to dinner at Twenty Princes Street Grill mainly because it was close to our hotel and had good reviews. The meal was incredible as was the view of Edinburgh plus the large dining room has wonderful fixtures and artwork. Service was good. Highly recommend!
The best thing about Twenty Princes Street apart from the amazing views is the friendly service. We had a Spanish waiter and waitress looking after our table and they were simply the best. Three ladies who lunch were celebrating our mutual birthdays and we had the loveliest of afternoons thanks to these 2 remarkable young members of staff. Thank you for making our special day outstanding.
My overall experience was fine but would have been better had the waitress not referred to me as a ‘weirdo ‘ for asking for my steak to be well done. Not good customer service. The service was also very slow.
We had dinner as a recommendation. And what an experience! Our waiter, Albero, was amazing. Had the best food and wine suggestions. You cannot beat the views. All the food was delicious. Highly recommended!
Food was amazing and quite different. Service was a little slow but all round a lovely meal.
The food was amazing, couldn’t really fault one thing about it.
We have visited here on quite a few occasions, both for lunch and dinner and have always enjoyed everything.
The menus are inventive and the chefs aim to create imaginative food which looks, smells and most importantly tastes great.
The staff are lovely and the bar area attached is a great place to soak up even more of the beautiful Edinburgh views.
Very convenient place for meeting friends in Edinburgh .We all had roast beef which was good but not exceptional .Service was excellent and could not be improved .Had great table overlooking Princes Srteet.
A lovely meal, great service and good recommendations from the staff. Definitely worth a visit.
We had a birthday family lunch here on 17th May. There were 5 of us and we all ate from the 2 for £22 menu. Standard lunch size portions, the vegan burgers were delicious, steak sandwich and burger very good and my son said his mac and cheese was amazing. There was an odd number of us but the 5th person still ate for £11. The drinks included in the deal were great - good quality beer, nice house white, good coffee (extra but not expensive) The staff were lovely. The room and the view over to the old town were fantastic. I can thoroughly recommend it for lunch.