TWG Tea Leicester Square
Nice service but inefficient
We waited for a desert menu for almost an hour then decided to leave
The food was ok but not amazing and not very generous
The tea is absolutely amazing and the atmosphere is nice
The mockteas are really refreshing and tastes good. The place is beautiful.
We had a lovely time. A definite treat! The staff was very helpful, the room was lovely and the location was convenient. Right in the middle of the theatre district. The tea shop on the first floor had a tremendous selection.
A very impressive setting and the food was nice. The cakes were perfect. The service however was not welcoming, attentive or helpful.
Great tea and food.... Service was slow and inattentive. I felt as though I needed to flag them down to get any attention at all.
When we were first seated, we waited for 20 minutes before I finally decided to just flag someone down myself.
Beautiful location and amazing selection of tea. One of the best afternoon tea sessions I have had. Definitely somehwhere to go for a special occasion as it is very classy and you get what you pay for!
Amazing place for teas, they have 1000+ different flavours of teas to experience and chose from.
Had a lovely time. Staff were lovely and food was good.
Terrible service. Waited 25 mins. After food was served to get our tea and champagne. Assistant Manager was our server. Never told us they were having a problem with the tea service. Asked for manager. She said she was manager. Was not able to get any assistance from her. She just kept making excuses. At end of meal Lowder(sp) a server from Portugal came over to clean up. Told her our issue with the wait and lack of response from AM. She immediately apologized profusely, went to the AM and told her we were unhappy and needed accommodations. Came back and took the service charge off check and helped my daughter pick out six macrons, complimentary. Day saved by Lowder!
Afternoon tea service was very nice and food came quite quickly. TWG tea has 800 different selections of tea but waiter wasn't very helpful when asked to help with selecting a blend of tea, so we had to look in a book provided with information about the blends to decide. TWG tea has a very pretty restaurant and overall we were quite pleased.
We ha afternoon tea and enjoyed it very much. The food was excellent and the choice of teas mind-boggling! My daughter is quite a tea connoisseur and she was impressed with the teas.
If you like tea you really must visit as there is a huge choice of teas (800!) The staff are polite, helpful and knowledgeable and did a great job recommending a beautiful tea for me. For my teenage daughter they recommended a caffeine free ice tea - she loved it! We went for the afternoon tea and can also say that the quality of the food was on a par or better than London hotels offering afternoon tea. At the price point it really offers value for money. The jelly they give for the scones is really quite something.
Love the tea here !
Stunning location and service to match..I will be rushing back
We tried the TWG Tea a few times and the food was great, freshly cooked very tasty and well presented. Compliments to the chef! The staff were friendly and efficient, the service was attentive and very good. Overall an enjoyable experience and great value we will certainly be going back for more.
Nos encanta este lugar, muy tranquilo, comida deliciosa, variedad de tés impresionante. El servicio de los meseros es excelente también, atentos y amables.