Ukami Tulum

4.2
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34 reviews
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MXN310 to MXN500
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Sushi

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About

Sushi a la mexicana en la zona hotelera de Tulum. Encontrarás rollos y sahimis con un toque mexicano o bien unos tacos y tostadas con sabores japoneses.
Dining Style
Casual Elegant
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Cuisines
Sushi, Asian
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Hours of Operation
Daily 16:00–23:00
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Phone number
01 55 8575 2261
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Area
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Parking Details
Estacionamiento para 4 coches.
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Public Transit
Pasan en frente.
Additional
Beer, Cocktails, Counter Seating, Delivery, Entertainment, Gluten-free Menu, Outdoor dining , Outdoor Smoking Area, Patio/Outdoor Dining, Takeout, View, Wine
What 34 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
food
4.4
service
4.1
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
5
4
3
2
1
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CC
Austin
13 reviews
Dined on 6 October 2019
Overall 5food 5service 5ambience 5

Delicious, so yummy! We loved it there and the staff is so considerate.

r
Seattle
17 reviews
Dined on 18 June 2019
Overall 3food 3service 3ambience 2

I claim to have high standards for Sushi so this one I would rate OK. We had a lot of Mexican food over the last days so we wanted something different and got it. The place feels like a start-up in a positive way with a young encouraged team.

RG
1 review
Dined on 30 May 2019
Overall 4food 5service 3ambience 4

We’d love to know what was in the Ukami bowl it was excellent. I was disappointed when the server wouldn’t fulfill our request to present us with the wine bottle list. For a cheap bottle of wine where I wasn’t consulted on the price I felt 750$ MXN was excessive. Overall excellent food although the server seemed a bit lost.

OT
San Francisco
4 reviews
Dined on 20 May 2019
Overall 5food 5service 5ambience 5

Food and service were amazing! Get the shrimp taco!

OT
New York Area
1 review
Dined on 13 May 2019
Overall 1food 1service 2ambience 4

We were not impressed with Ukami at all. For Tulum these were very, very high prices for truly average food. Everyone in my group agreed that each dish was covered in condiments which suggests that the flavor was off or the fish was of low quality. The latter is confirmed by the fact that two diners in my group had stomach problems shortly after trying a sashimi platter.

While the ambiance was comfortable and cool, and the music was perfect for the setting, the service (I believe we were served by the owner) was intense and pushy. When it was clear we didn’t want any more food we requested another round of drinks which took more than 10 minutes to arrive (and the restaurant was almost empty). The normally talkative owner eventually brought them out, plopping them on the very edge of our table without a word of apology, or even a look in our general direction. It was not just bad service—it was particularly rude.

I left with the impression that this restaurant is all hype and little substance. We tried a number of dishes and were not wowed by anything, at any point, and all of us were trying to be positive because it was a special occasion. For these prices we expected to be surprised by the food OR service, and instead left feeling we were taken advantage of by an overeager restauranteur. We won’t be back.

Ukami Tulum
Responded on 21 May 2019

Hi! We are really sorry that you didn't enjoyed our food and service. It was not my intention to be rude. The only thing I need to say is that we use the best quality of seafood and great control on storage, and never had problems with any customer, so maybe your friends got sick earlier. Best Regards

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OT
Palm Springs
1 review
Dined on 28 April 2019
Overall 5food 5service 5ambience 5

Such an amazing dinner! The staff was amazing and made The birthday we were there for such a special occasion!!!

Food! Delicious!

OT
Washington DC
1 review
Dined on 20 April 2019
Overall 1food 1service 1ambience 1

I have never left a review before, but this dinner stood out in such a negative way that I can not allow other guests to experience the same. Our meal consisted of poor service and underwhelming food. I visited Ukami two years ago and it has really gone down hill. Upon entering we overheard the manager instruct the bartender to repour the same drink that had been returned by an unsatisfied guest into a different glass five minutes later. This quality of service and lack of care for the customer is what we received throughout the meal. Really disappointing especially for the price.

NL
Houston
3 reviews
Dined on 7 April 2019
Overall 5food 5service 5ambience 5

Great Mexican-Sushi fusion in my new favorite town, Tulum. A small restaurant with about 6-8 tables, with great character and even better food! The personal attention we received from the owner, server and bartender was amazing. Will definitely be back!

BM
Detroit
4 reviews
Dined on 5 February 2019
Overall 5food 5service 5ambience 5

Great mashup that takes inspiration from Mexican culture and infuses it into sushi. Really didn't think I'd like it as much as I did. Ambiance is lovely and typical of the area, though you'll get a aroma break from the citronella that permeates everything as they burn cinnamon instead, which is a much more appealing and appetizing smell. Highly recommend!

OT
1 review
Dined on 3 January 2019
Overall 2food 4service 1ambience 1

The manager told us when we got there that it’s a fix menu and then started to charge us on a lot of things without we even know.
The food was OK and the music was too loud

M
Miami
9 reviews
Dined on 2 January 2019
Overall 3food 3service 3ambience 4

It was a good experience. The wine list was not very comprehensive. They operated with a fix menu due to the holidays so we couldn’t enjoy as much as we expected.

OT
1 review
Dined on 1 January 2019
Overall 2food 3service 2ambience 3

Went to dinner with my girlfriend. The first thing we were told was that the a la carte menu was not available, but we shouldn’t worry that they had a great set menu, although they couldn’t tell us what that consisted of... also the waitress didn’t know if we had all the dishes and asked us if we were done, to which we had to reply that we didn’t know since they disn’t tell us what dishes were included. She finally delivered the check to us without us asking for it. Food was decent though.

In short: go somewhere else

OT
Detroit
1 review
Dined on 31 December 2018
Overall 5food 5service 5ambience 5

We went here for New Years Eve and had the tasting menu. Everything was incredible. I have already recommended this place to friends and will come back the next time I’m in Tulum.

OT
New York Area
3 reviews
Dined on 31 December 2018
Overall 5food 5service 5ambience 5

Outstanding food, and wonderful ambiance - a very special place to dine! We had an incredible New Years Eve dinner - love the entire staff!

MR
San Francisco
6 reviews
Dined on 30 November 2018
Overall 4food 4service 5ambience 3

Nice restaurant. We wanted some sushi while in Tulum, we opted for here. It’s on the jungle side of the road, no see ums and mosquitoes are thick. They burned copala and have bug juice so that helps, it’s also just a part of Tulum. The car noise is there too, but most restaurants are on the road so it’s s part of it too.

The food is good. Sushi is good. We were hoping for the local catches but they provide the standards; Tuna, Salmon, urchin, etc. It is expensive with small portions so be prepared to pay.

Our waiter was awesome and really nice and knowledgeable. He was a master of the upsell. Overall we enjoyed it.

Ukami Tulum
Responded on 19 December 2018

Hi MikeR, thank you very much for visiting us. We are glad you liked it and sorry about our lack of local catch that day, our fisherman had a family situation and left us without fish. We hope you come back soon. Best

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OT
1 review
Dined on 19 November 2018
Overall 2food 2service 4ambience 3

Unseasoned rice - it's not sushi. the fish are ok, but the rice without vinegar is not sushi

Ukami Tulum
Responded on 19 December 2018

Hi! Thanks for coming. We do use vinegar on rice and a little sake, its a shame you didn´t like. Best

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OT
Oxford
1 review
Dined on 14 November 2018
Overall 5food 5service 5ambience 5

Great meal with fantastic service. I'm not the biggest fan of sushi and it was the best I've ever had. Also try the coffee with liqueur and cinnamon, delicious

Ukami Tulum
Responded on 19 December 2018

Hi! We are so glad you liked ukami. The cocktail is Carajillo :) Best

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OT
1 review
Dined on 6 November 2018
Overall 3food 3service 4ambience 3

Very nice. Loved the Owner.

Ukami Tulum
Responded on 19 December 2018

Hi! We are glad you liked it, thought did not understand why 3 stars out of 5. Best

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OT
Miami
2 reviews
Dined on 22 October 2018
Overall 5food 5service 5ambience 5

Execellent food and service!

Ukami Tulum
Responded on 19 December 2018

Hi! We are glad you like it, thanks!

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OT
1 review
Dined on 19 October 2018
Overall 5food 5service 5ambience 3

Atendido por el dueño, maravilloso y ¡la comida excelente!

Ukami Tulum
Responded on 19 December 2018

We are so glad you liked ukami. Thanks. Best

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VR
London
2 reviews
Dined on 26 August 2018
Overall 5food 5service 5ambience 4

La comida estuvo excelente, el
Chef y el propietario eligieron los platos por nosotros.

Ukami Tulum
Responded on 19 December 2018

Hola Veronica, Muchisimas gracias por venir. Nos da mucho gusto que te hay gustado nuestro servicio omakase. Saludos y vuelve pronto.

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KB
1 review
Dined on 16 August 2018
Overall 4food 5service 5ambience 5

Such a cute, small place off one of the main streets we explored in Tulum. The setting was intimately lit and quiet. Every piece of sushi we had was phenomenal! Also tried several mezcal drinks (per their recommendation) and we loved them! The power did go out at one point for a short amount of time - which is the reason I gave the overall review 4 stars. Otherwise everything was perfect! Definitely a must try while in Tulum

Ukami Tulum
Responded on 19 December 2018

Hi KaeleighB, We are glad you enjoyed it. About power we must say we are SUN POWERED and sometimes we consume more than what we generate so we have to turn on our generator. Best

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OT
Atlanta
3 reviews
Dined on 11 August 2018
Overall 4food 5service 5ambience 3

Fresh, unique menu of sushi, Asian/Mexican fusion. Terrific service and cocktails. I ordered everything at the servers suggestion, including the tuna tostadas and a spicy mezcal drink with fresh watermelon juice. Fun, casual atmosphere in the jungle. Note the google maps location is wrong. It’s on the sane street, a 20-min walk north.

Ukami Tulum
Responded on 19 December 2018

Hi, thanks for coming and writing this review. We are glad you liked The Mayapanese Experience®. Come back soon! Best

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OT
Chicago
1 review
Dined on 22 July 2018
Overall 5food 5service 5ambience 5

Increíble comida y atención

Ukami Tulum
Responded on 19 December 2018

Muchisimas gracias. Vuelve pronto!

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OT
Austin
3 reviews
Dined on 23 June 2018
Overall 5food 5service 5ambience 5

Spencer was a phenomenal host. The flavor fusion of Mayan and Japanese cuisine was delightful. While it may be recommended to come with bug spray, it did not detract from the fresh fruit fusion cocktails and excellent food. Highly recommend this establishment.

Ukami Tulum
Responded on 19 December 2018

Hi! We are so glad you enjoyed The Mayapanese Experience®. Thanks for writing. Come back soon! Best

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OT
Cancun
1 review
Dined on 14 June 2018
Overall 5food 5service 5ambience 5

Excelente ya que me deje llevar por lo Federico me recomendaba !!! El plato especial ukami trae de todo y todo servido al mismo tiempo !! Omakase service

Ukami Tulum
Responded on 19 December 2018

Hola! Nos alegra mucho saber que les gusto el servivio omakase. Vuelvan pronto! Saludos

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s
Miami
2 reviews
Dined on 8 June 2018
Overall 4food 4service 4ambience 4

good Food and fresh sashimi and sushi
Unfortunately Small portions

Ukami Tulum
Responded on 19 December 2018

Hola Stephanec, We are glad you liked our sushi. Best

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OT
1 review
Dined on 7 June 2018
Overall 5food 5service 5ambience 5

What a place! A must in Tulum, incredible food and ambiance. Very friendly staff. I went with my wife and we had so much fun

Ukami Tulum
Responded on 19 December 2018

Hola! Thanks for visiting us, we are glad you liked Ukami. Come back soon! Best

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OT
Cancun
1 review
Dined on 7 June 2018
Overall 5food 5service 5ambience 5

La comida del restaurante está deliciosa, el lugar muy agradable y los cócteles son extraordinarios. Vale muchísimo la pena

Ukami Tulum
Responded on 19 December 2018

Muchisimas gracias! Vuelve pronto.

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OT
1 review
Dined on 6 June 2018
Overall 5food 5service 5ambience 5

The mexican-japanese fusion is definitely something different, great culinary experience! Delicious food and great cocktails! The music and ambience is also great, very good music and the people there are really warm and welcoming!

Ukami Tulum
Responded on 19 December 2018

Hi! We are glad you enjoyed The Mayapanese Experience®, come back soon to Ukami. Best

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OT
Mexico City
1 review
Dined on 6 June 2018
Overall 5food 5service 5ambience 5

Justo lo que uno espera cuando va a Tulum : excelente comida, gente muy amable, un lugar increíble y muy buenos cocktails!!! Es un most de Tulum!

Ukami Tulum
Responded on 19 December 2018

Muchas gracias por visitarnos. Vuelve pronto! Saludos

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OT
Mexico City
1 review
Dined on 2 June 2018
Overall 5food 5service 5ambience 5

Me encantó el servicio en Ukami! Los meseros súper atentos. La comida estaba deliciosa y la acompañé con un cóctel que también me encantó. Súper recomendable!

Ukami Tulum
Responded on 19 December 2018

Te agradecemos mucho tu visita y tu reseña. Saludos

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OT
Mexico City
3 reviews
Dined on 27 May 2018
Overall 5food 5service 5ambience 5

I loved this sushi with a mexican twist. I had a big plate with a little bit of everything that Spencer the owner recommend me. The rock shrimp tacos are a MUST and the sashimis where from another planet, Super fresh!

I got sake their mexican sake Nami and was a great surprise.

Ukami Tulum
Responded on 19 December 2018

Hola! We are so delighted that you loved The Mayapanese Experience®. Thanks for recommending us, come back soon! Best

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OT
New York Area
1 review
Dined on 26 May 2018
Overall 5food 5service 5ambience 5

Ukami was delicious and totally adorable. The owner was a blast and sent tons of food to the table. We really enjoyed the food and all the fun flavor combinations.

Ukami Tulum
Responded on 19 December 2018

Hola! We are so glad that you enjoyed The Mayapanese Experience®. Thanks for recommending us, come back soon! Best

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