We invite you to be our guest and immerse yourself in the captivating surroundings, designed with you in mind, offering stylish comfort. Choose from our eclectic menus suited to both Far East and Western taste, designed to treat your senses.
Whether it’s breakfast to see you through the day, a quick bite at lunchtime or a more leisurely lunch or evening meal, there’s something that will suit everyone’s taste. Umai Mi has a variety of drinks including beers, exotic cocktails and for a true taste of the Orient, Sake, a Japanese rice wine. All dishes are prepared by our wonderful chefs and served by our attentive Team Members, making sure you have an experience you’ll never forget.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
We really like the food here, it's a shame that the service lets the place down, and has for us in the past. We completely understand that there's always going to be a wait for food, and that's completely fine especially when it's high quality.
10 minutes of waiting for a drinks order to be taken, followed by another 15 minutes for a bottle of wine to be brought to the table isn't great, and having only eaten prawn crackers after 45 minutes of being sat down isn't great either.
If the waiting times were improved then Umai Mi would be spot on, it's such a shame.
Lovely food, big portions and good service. Drinks service a little slow but overall we had a really nice evening. Will definitely be back.
It was overall just a below-average experience. I didn't find the food particularly enjoyable despite really looking forward to the meal. I wasn't expecting the food to come out at different times, so with starters and mains, there was a ten minutes (at least) difference between me and my wife receiving our meal. I know this is a quirk of another Asian eatery, however, didn't see anything to say this was the practice at Umai Mi.
The service wasn't great, with our table being cleared before one of the starters arriving, and then having to call on staff passing by the table to find out when food would be coming out.
I read the reviews beforehand but I was really disappointed by our visit. I hope our experience was just a one-off, unlucky experience on a quiet Friday night, but I wouldn't ever go back so will never know.
I hate giving negative feedback, but was really disappointed as before our visit everything about Umai Mi was suggesting it was going to be good.
lovely staff. thanks for keeping gift for my partner !
Great food, great service.
Portion sizes were excellent, food was great, except tempura veg were a bit thick making them a little stodgy…
Otherwise everything was great
The service was slow, the staff didn’t know who was serving us and food was left off the order. We come here all the time but this was possibly the worst experience I’ve had in a long time. No communication between staff. We waited 20 minutes for the drinks to come which isn’t acceptable considering it was a coke and a pint. Would give it a miss next time.
Amazing food ams staff as always. We had a 40 minute delay with pudding ao had to leave before getting it but the staff were great and changed the bill.
Otherwise is was lovely and we will be back again. Again!
Enjoyed our meal here which is convenient location before going to the Tyneside Cinema. Good service
Great food and service, and nice venue. Well worth a visit.
The setup in the restraunt was very good and the seating was excellent, food was lovely and will definitely be coming back again.
Overall food and service was good, however, several food options were unavailable. There was no lunch special set menu (the reason we had booked after checking the website) and no draft beer. This could be due to the logistical nightmare the country is experiencing at the moment but nonetheless a disappointment. Most of the dishes we ordered were on the set menu so not sure why this wasn’t available. Website should be updated to reflect this. Server was great.
Was okay, food was relatively bland and service didn't try solve issues. Bill took forever to come so we went to the bar to pay.
Service was very poor - lots of staff in but seemed to be concentrating on delivery orders rather than seated customers. Took 25 minutes to put in a drinks order, food also came out in a strange order - starters one by one then one main before more starters came out then the final main course.
Booked for lunch for my husbands birthday. Great selection to suit our special dietary requirements. Hot, fresh, super tasty food - huge portions- we were unable to finish!
Our server Holly was lovely, attentive and friendly
Friendly service and nice atmosphere, however the dishes were disappointing. We were limited by many items being out of stock, however what we ordered was undercooked and lacked flavour
Husbands birthday… food was amazing as usual. Staff were pleasant and friendly
Food was fantastic. Really great atmosphere to catch up with friends. Just don't underestimate the portion sizes or you and up with needing an entire table just for yourself!
Absolutely beautiful food, staff were very helpful and lovely views out into Newcastle if you sit by the window.
Excellent food, friendly and attentive staff and a great table overlooking the street. Great for vege, vegan and gluten free. Can't wait to return!
Sushi was very nice, other food was reasonable. Lots of stuff not available but in truth this is an industry wide issue so not really their fault. Wouldn’t exchange an item from the set lunch menu that was not available for very similar item of same value which was a bit weird to be honest (even the waiter couldn’t understand why)
but hey ho, sure they had their reasons. We were very late for our table due to Magic Weekend crowds and no parking anywhere but they were very understanding about this. Would go again I think so worth a look for sure.
The food and service (from Tracy) was fantastic! Tracy gave friendly service and was super helpful when we were deciding on what to order, portion sizes and little tips on what would work best. She made our experience! The food was beautiful and good portion sizes. I will be going again and again!
Our whole experience from start to finish this evening was amazing!! We were given complimentary prosecco as we were celebrating our anniversary and then our sushi came in the shape of a heart ❤️ The staff were all so kind and lovely, so attentive and service was excellent. we honestly had the absolute best experience and our evening at Umai Mi has made our week ! Honestly couldn’t recommend the place more 🥂🍱🍣
The best sushi ever. Beautiful food. Highly recommended.
Absolutely wonderful experience. Thank you to Joanne for her quick and friendly service, keeping us updated with new of our order and being very attentive. The food was delicious and we could have stayed for more!
Excellent evening celebratory meal out with the family. Great value for money and high quality food.
Very impressed and it will be our go to restaurant in Newcastle from now on. Thank you
First time trying here. Starters were nice, crispy beef and pork gyozas. Husband and son had duck Donburi which they enjoyed although quite a bit of my husband's duck was very crispy/chewy (and not in the good crispy duck way) I had katsu curry, tender chicken and soft but was soooo salty. Not sure if this dish should be this way but far too salty for me. Also the toilets had no soap in them. I tried 2 different ones and my husband said the toilet he used also had no soap! Yuk.... ended up using my hand gel but not ideal. Did tell the manager so hopefully all refilled.
Wonderful meal. Ordered too much food but there was so much choice. Great service. Will definitely go back
The food was outstanding. Me And my partner went for a date and we can't wait to go back
Amazing food and amazing service, will definitely be returning soon.
The service was great! Food came out fast and was delicious as always! Have always had a good meal there
It was our sons birthday and he loved it… it’s where he wanted to go for his special dinner :)
Good delish, liked the separate veg and vegan menus. The menu designs were a lovely bit of art.
Food was consistently good , all dishes different and tasty and some unusual things which were interesting to try.
Really enjoyed and would return.
Lovely as always, the food was spot on. Will be back soon!
Good food, decent service. Would recommend . Nice sushi
Great food and service.
This was a spur of the moment decision...and overall, a disappointment. Food was very average, no finesse, an oily starter, followed by over-cooked duck. The waitress was great to start and then disappeared....even paying the bill was an effort. The restaurant looks good, a shame the food did not match it.
Good food and service. Attentive server. Will return.
My favourite place awesome service and great food
Myself and my Wife loved the service from the lady serving us. Food was outstanding! It was our first time here and it sure won't be the last time either. The overall atmosphere and friendliness from all of the staff was amazing and very welcoming, they even took the time to say goodbye to us as we left. Thanks again we will be back!
Fantastic food and lovely staff! Can’t fault it :)
Lovely food and brilliant portions for what we paid. We got the lunchtime special and were surprised at the size. Will definitely be coming back and recommending to friends and family.
Umai Mi does offer delivery in partnership with Just Eat. Umai Mi also offers takeaway which you can order by calling the restaurant at 0191 591 0998.
Umai Mi is rated 4.6 stars by 271 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.