Umai Mi

4.5
316 reviews
£25 and under
Pan-Asian
Restaurant Week Information:

Served 17th - 23rd January 2022
Monday to Thursday: 12 noon to 10pm
Friday & Saturday: 12 noon to 6pm
Sunday: 12 noon to 9pm

Our unique restaurant encompasses this authentic concept of Umai Mi. Delivering modern and chic dining specialising in Pan-Asian cuisine. Umai Mi is a fusion of traditional and modern cooking that will take you on a culinary journey, longing for the next bite.

Whether it's a quick bite at lunchtime or a more leisurely lunch or evening meal, there’s something that will suit everyone’s taste. Umai Mi has a variety of drinks including beers, exotic cocktails and for a true taste of the Orient, Sake, a Japanese rice wine. All dishes are prepared by our wonderful chefs and served by our attentive Team Members, making sure you have an experience you’ll never forget.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 316 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.3
ambience
4.3
value
Noise · Moderate
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E
E123
Newcastle
1 review
Dined 3 days ago
Overall3food5service3ambience1

Amazing food but the atmosphere didn’t match up to the pricing. Felt a bit like sitting in a Burger King, but with table service and really really nice food! Wouldn’t go unless there was an offer on

SF
SimonF
1 review
Dined 4 days ago
Overall4food4service4ambience4

Great food bit too much great service nice table next time I will order little and a few more dishes but very good and lot to choose from if.

JL
JenniferL
1 review
Dined 4 days ago
Overall2food1service5ambience4

We went for restaurant week but even then I felt it was over priced for the food we were given. My partners fried rice an curry arrived first was just about warm but nothing else came for a good 5 minute so he had to start eating without me or it would have been cold. His crispy beef when it arrived just tasted like vinegar. My salmon maki rolls were 100% not fresh the seaweed outer was like rubber-similar to what Asda versions sushi goes like having been left pre made all day long. My prawn noodle hot dish was probably the best bit of the meal, but this was also bland. Even my pineapple juice was warm the ice cubed melted in it pretty fast and it was still warm. I’ve been here before a and food was ok not sure what happened here?

S
Suzannah
Newcastle
1 review
Dined 4 days ago
Overall5food4service5ambience4

Lots of tasty dishes to choose from! The service is fantastic too, such friendly and welcoming staff!

ST
STEVENH
1 review
Dined 5 days ago
Overall5food5service5ambience5

The food was delicious and the staff were fantastic. Will definitely be back!

a
amya
1 review
Dined 5 days ago
Overall5food5service5ambience5

Really great food and service. Love coming here everyone is always so friendly.

JF
JamieF
1 review
Dined 6 days ago
Overall2food1service2ambience1

Very poor service. Food arrived before drinks. The food was very average at best. Extremely disappointed.

RS
RacS
Newcastle
1 review
Dined on 18 January 2022
Overall5food5service5ambience5

Absolutely delicious. I wish I could have tried more on the menu, it just means I will have to come back 😀

CA
CarolA
Newcastle
3 reviews
Dined on 18 January 2022
Overall4food4service4ambience3

I was really impressed with the food choice and quality and the service on my first visit here. So much to choose from..we didn't go for the restaurant week deal and instead chose a variety of small plates to share. The seafood salad was so much nicer than it sounded! I enjoyed trying different dishes I haven't seen elsewhere. Will return to try some different options next time!

SJ
SimonJ
Newcastle
1 review
Dined on 17 January 2022
Overall5food5service5ambience5

Great food and great service. Would recommend. Had a great evening

JH
JadeH
Newcastle
1 review
Dined on 15 January 2022
Overall5food5service5ambience5

Best restaurant I've been to in Newcastle - amazing.

CF
CatherineF
Newcastle
1 review
Dined on 15 January 2022
Overall5food5service5ambience5

Love Umai Mi, absolutely amazing food and the staff are so friendly and kind!

CG
ChhayaG
1 review
Dined on 14 January 2022
Overall2food3service1ambience3

The food overall was good however the service was quite poor. Service was quite slow even though the restaurant was quiet. We also felt quite rushed and the prawn crackers were taken away from us without asking. Also we ordered lemonade that tasted wrong, as if the machine hadn’t been cleaned; we asked for a new one but the second lemonade tasted the same as the first.

AG
AbbieG
1 review
Dined on 29 December 2021
Overall5food5service5ambience4

Our date was lovely and our waiter was awesome !! I miss him already :( The menu was very well and specifically labelled too. Very impressed !

Umai Mi
Responded on 10 January 2022

Abbie, thank you for taking the time to leave us a great review! We will pass your feedback onto our team who will be very happy with your comments. We look forward to welcoming you back soon. Umai Mi Oriental Kitchen

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D
Davester
Yorkshire
2 reviews
Dined on 28 December 2021
Overall3food4service2ambience3

Food was OK, staff were polite, but dessert took 30 minutes to be brought out (it was just ice cream) despite reminders to staff that it hadn't been served and we nearly missed our train back home.

DS
DamianS
1 review
Dined on 27 December 2021
Overall3food5service1ambience4

3 people dining, 2 of us were served food, after 30 minutes of waiting for the 3rd persons food to be served we had to cancel. Between 2 peoples food being served and 3rd, 30 minutes is too long. The attitude we got was “well that’s how it works here” sorry, but that’s an awful attitude. People who dine together should eat together. I’ve been here quite a few times, but after last nights service, we won’t be returning anytime soon

k
kdouglas
1 review
Dined on 23 December 2021
Overall5food5service5ambience5

Great food and lovely service, everyone is very welcoming and the access is great

HN
HelenN
Newcastle
1 review
Dined on 18 December 2021
Overall5food5service5ambience5

Second visit and fab food again. Staff very friendly and informative and really helpful. Definitely will be back

Umai Mi
Responded on 22 December 2021

Helen, thanks for taking the time to leave us a great review! We're looking forward to welcoming you back soon. Regards Umai Mi Oriental Kitchen

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k
knyune
1 review
Dined on 15 December 2021
Overall4food4service3ambience5

Food was nice, but wasn't as nice as the first time we visited + the lady who served us on the door told my two vegan friends to "get out" as a joke when she asked if we had any dietary requirements but one of my friends has autism and so doesn't understand jokes very well and it was very out of pocket & unprofessional, especially considering Umai Mi is very suitable for vegans.

Umai Mi
Responded on 22 December 2021

Knyune, thank you for taking the time to leave us a good review! We're sorry to hear about the unprofessional joke made towards your friends, we will be addressing this with our team to ensure this doesn't happen again. We look forward to welcoming you back soon. Regards Umai Mi Oriental Kitchen

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AR
AdamR
1 review
Dined on 14 December 2021
Overall4food4service5ambience4

The guys serving were lovely and very attentive. Food was incredible but drinks were lacking in quality a bit, they were a bit warm, I think the cooler must have been broken? However, overall a very good restaurant.

Umai Mi
Responded on 22 December 2021

Adam, thanks you for taking the time to leave us a good review! We're sorry to hear your drinks were not cold enough. If you're ever dissatisfied with anything during your visits please inform one of our team who will be happy to rectify the issue for you. Kind regards Umai Mi Oriental Kitchen

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OT
OpenTable Diner
1 review
Dined on 12 December 2021
Overall2food4service1ambience2

Food good, service bad...starters came halfway through main course, lots of things were unavailableon the menu...please do not blame covid or brexit !!..no apologies or indeed any information about anything from waitress. The food is only thing which makes visiting this place remotely worth it.

Umai Mi
Responded on 22 December 2021

Thank you for taking the time to leave us a review! We're sorry to hear you were not satisfied with your recent visit and we're also sorry to hear that there were items missing from our menu. We do serve our food as and when it's ready and this should've been relayed to you when ordering and during your previous visit, we apologise if this was missed. If you would like to private message us we can look into your comment further with our team. Kind regards Umai Mi Oriental Kitchen

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SJ
SarahJ
1 review
Dined on 11 December 2021
Overall5food5service5ambience4

Superb food. Great staff. Only problem we had was we would have preferred the duck and maki to have come out first, before our main dishes. But we understand that everything is cooked fresh. Next time we will order starters then when they come out we will order our mains. We will definitely be back

Umai Mi
Responded on 22 December 2021

Sarah, thank you for taking the time to leave us a great review! Our food does indeed come out as and when it's ready however if you speak to a member of our team next time you're in please let them know if you want your small eats before your big eats and they will be happy to help. We look forward to welcoming you back soon. Kind regards Umai Mi Oriental Kitchen

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MN
MrsNFC
Newcastle
1 review
Dined on 11 December 2021
Overall4food4service5ambience4

My friend and I ate here for the first time on Saturday and really enjoyed our experience. The staff were great in helping us choose from the extensive menu and advising on portion sizes. The food itself was lovely and the portions were indeed large which was fab as I was hungry! Overall, we had a great time and will be back as there were other menu options we would like to try.

Umai Mi
Responded on 22 December 2021

Thank you for taking the time to leave us a good review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon. Kind regards Umai Mi Oriental Kitchen

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OT
OpenTable Diner
Newcastle
1 review
Dined on 11 December 2021
Overall2food2service1ambience1

Horrible experience as the service was so poor that O don’t even want to spend more rime even making a comment.

NK
NickK
London
1 review
Dined on 8 December 2021
Overall3food3service3ambience4

Long standing customer of umai mi.
Sushi was always good, last night wasn’t as consistent .
Prices have gone up too so made it seem expensive . Will give another go but won’t rush back

Umai Mi
Responded on 22 December 2021

Nick, thank you for taking the time to leave us a review! We have had a slight price increase inline with inflation however we do still offer daily deals which are Monday 25% off Futomaki Sushi Rolls, Tuesday 25% off any Sizzling Hot Plate, Wednesday 25% off Wings, Thursday 25% off any Japanese Ramen and Friday 25% off any Fish Dish. We also have our set lunch and weekend menus available. Kind regards Umai Mi Oriental Kitchen

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L
Louis
Newcastle
1 review
Dined on 4 December 2021
Overall5food5service5ambience5

Service was brilliant from Nadia, our table was right next to the window and out of the way, which made it more relaxing. The food was superb and I would definitely eat here again!

k
katro
1 review
Dined on 28 November 2021
Overall3food4service2ambience1

We waited a while to be seated despite having a booking and we didn't receive our drinks until around 35-45 mins after we'd arrived and ordered (we had to chase this up after the first of our meals arrived). I understand that things can take a while, but there were literally 2 other tables seated in the restarunt on a Sunday evening. One of which had already been served and were eating thier meal, so couldn't have been taking any of the staffs time at that point.

The food was really lovely, but overall, the experience was a bit dissapointing.

C
Clare
1 review
Dined on 27 November 2021
Overall5food5service5ambience5

Food was fantastic, staff were very friendly - service was quick. Couldn’t recommend more

J
Jacquim
Yorkshire
2 reviews
Dined on 27 November 2021
Overall3food4service2ambience2

Could have done with a knife. Offer coffees but have no milk? Apart from service of food order being confusing. The food tastes great!

r
rebecca13
Newcastle
2 reviews
Dined on 27 November 2021
Overall5food5service5ambience5

Umai Mi always delivers outstanding service and quality food, they have quickly become my favourite Asian fusion restaurant in Newcastle. I'd highly recommend Umai Mi to anyone who is a fan of Asian fusion food and enjoys a relaxing atmosphere.

AM
AlexM
Newcastle
2 reviews
Dined on 26 November 2021
Overall5food5service5ambience5

Delicious food and very nice staff. Definitely recommended

S
Steve
1 review
Dined on 20 November 2021
Overall3food2service4ambience3

Most of the items we wanted were off the menu. They lost our order and we had to order again. When it came the food was ok. Service was good and apologetic about losing the order.

HN
HelenN
Newcastle
2 reviews
Dined on 20 November 2021
Overall5food5service5ambience5

Amazing choice of food and all was delicious. Can't wait to go back and try something else there

LI
LIbbyk
1 review
Dined on 20 November 2021
Overall4food4service4ambience4

Good fresh food. Clean. Friendly staff. Convenient location

OT
OpenTable Diner
Newcastle
1 review
Dined on 16 November 2021
Overall4food5service3ambience3

Food was delicious! Will definitely be going back to try more! Service was a bit slow at first but got better as the meal progressed.

K
Katy
1 review
Dined on 13 November 2021
Overall3food4service1ambience2

I understand that food is brought out when it is ready, but if you have one person ordering from the main menu and one from the vegetarian menu, bringing all the meat dishes out first then having a long wait before any veggie dishes is not ideal. However ever that would have been OK had the server not brought the wrong main meal out twice, despite me pointing to it on the menu when ordering, and then again after the wrong thing was brought out the first time. The meals were not just a little bit wrong, but entirely different meals. Once I got the right thing the food was delicious.

VD
ValerieD
Newcastle
1 review
Dined on 8 November 2021
Overall5food5service5ambience5

Will definitely be back. Everything about the meal and service was excellent

OT
OpenTable Diner
Newcastle
1 review
Dined on 6 November 2021
Overall5food5service5ambience5

Overall amazing experience from the food to the company

DS
DanielleS
1 review
Dined on 6 November 2021
Overall4food4service5ambience5

Lovely atmosphere, staff super friendly and good food. Was a shame a lot of the items on the menu where sold out however, the food we were able to get was delicious. Really big portions of food so good value for money too!

HL
HelenL
1 review
Dined on 26 October 2021
Overall4food4service3ambience4

An early evening booking so not too many other customers around. Would have liked to have been seated in a comfy seat booth but was allocated a table right beside other guests.
Service was good, food came out almost at the same time. A few items were not available but we had alternatives presented to us. Lovely meal, especially the dessert, though the black sesame ice cream was substituted. Had to Wait a while after requesting the bill but would definitely come back.

FAQs

Umai Mi does offer delivery in partnership with Just Eat. Umai Mi also offers takeaway which you can order by calling the restaurant at 0191 591 0998.

Umai Mi is rated 4.5 stars by 316 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.